Housing Options Officer Jobs (NOW HIRING)

Classification: Exempt

Pay Range: Management

Reports to: Chief Operating Officer and/or Field Superintendent

Job Description

Summary

Under direct supervision of the Chief Operating Officer on Snowbridge projects, this position leads Service Technician crews in the performance of their projects and jobs, ensuring all are clear on their assignments, are personally prepared, and have prepared their vehicle(s), equipment, and tools to ensure timely and quality service to Snowbridge standards and customer specifications. ***Overnight travel required for this position***

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Models, monitors, and enforces safety compliance with all applicable safety rules and regulations, ensuring a safe work environment for field staff on a project or job by requiring appropriate safety training and compliance, including proper use of PPE.

2. Leads and mentors service and field staff in efficient time management, job preparation, and technical expertise.

3. Coordinates schedule/feasibility with Chief Operating Officer (Snowbridge project) or Field Superintendent (HCRR job).

4. Confirms project/job with Internal Operations Manager for booking.

5. Coordinate with Director of Business Development regarding time and equipment requirements on bid projects; manages the budget; collaborates on final charges prior to invoicing the client.

6. Conducts daily pre-work safety reviews and project/job planning and preparation/tailgate talk.

7. Manages field workflow for maximum quality and productivity, maintaining communication with service and field staff, immediately resolving unusual issues, relaying information to Chief Operating Officer or Field Superintendent as appropriate.

8. Ensures Service Titan is used daily, accurately, and completely throughout the project/job (photos, videos, forms, notes, etc.).

9. Ensures customer satisfaction on all jobs; documenting/recording in Service Titan; referring issues to Chief Operating Officer or Field Superintendent as appropriate.

10. Adheres to Snowbridge Employee Handbook / Guidelines / Policies.

11. Other duties as assigned by leadership

Competencies

Supervisory Responsibility

The Foreman directly supervises Technicians, Trainees, Apprentices, Helpers, and Laborers. This position also contributes performance feedback on other staff.

Work Environment

Functions in an office/shop/field environment. The office and shop are controlled climates. Field work is outdoors under potentially hazardous conditions including challenging terrain and inclement weather at elevated altitude. The position may be exposed to chemical fumes/residue, equipment with moving parts, routinely uses standard office equipment such as computers, phones, printers, scanners, tablets, cell phone, etc.

Physical Demands

This position is regularly required to stand, walk, sit, crouch, bend, reach for and carry objects, with a full range of body movements including the use of hands to finger, handle and feel objects such as tools and use computer keyboard and iPad. Must be agile with good balance, no fear of working at heights, and be able to lift and carry 75 lbs. Must have command of all five senses: hearing, touch, smell, taste, and sight, including close vision, depth perception, and the ability to adjust focus and distinguish between subtle variations in color.

Position Type and Expected Hours of Work

Regular Monday-Friday work week; may require early, late and/or evening/weekend work, follow-up/coordinating hours with the Field Superintendent (with flexibility to work from home as appropriate).

Travel

Travel is required for this position beyond routine daily travel, with the goal not to exceed 60 days annually.

Required Education and Experience and Licensing

1. High School Diploma.

2. 3 years of drain cleaning/plumbing/CIPP experience plus ability to manage a drain cleaning/plumbing/CIPP crew.

3. OSHA practices relative to maintenance and construction of underground utilities.

4. CDL Class B with driving record meeting Company insurance requirements.

Preferred Education and Experience

1. 5 years managing a drain cleaning/plumbing/CIPP crew.

2. CDL Class A with driving record meeting Company insurance requirements.

Work Authorization / Security Clearance (if applicable)

Eligible to work in the United States including clearance to work on Federal Contracts

AAP/EEO/EPEW Statement

Snowbridge provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristics protected by federal, state, or local laws.

Snowbridge will also take affirmative action as called for by applicable laws and Executive Orders to ensure that minority group individuals, females, disabled veterans, recently separated veterans, other protected veterans, Armed Forces service medal veterans, and qualified disabled persons are introduced into our workforce and considered for promotional opportunities.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Starting pay for this position is $80,000 per year. Starting pay may be above or below based on potential employee qualifications, operational needs and other considerations permitted by law as permitted by Colorado Equal Pay Transparency Rule 4.1.2.

Snowbridge takes into consideration a candidate’s education, training, and experience relevant to the position for which they are applying, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the Colorado Equal Pay for Equal Work Act, a potential new employee’s salary history will not be used in compensation decisions

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice

Conditions of Employment

• Must have and maintain a valid Colorado Driver's License

• Able to work additional hours outside of a regular schedule and available on an as-needed or emergency basis

• Able to perform strenuous labor

• Ability to stand, walk, climb, crawl, kneel, bend, reach above shoulder

• Ability to push, pull, have manual dexterity, eye-hand coordination, near and far vision, hearing abilities, and be able to verbally communicate with others

• Ability to work inside and outside, work alone, perform duties in extreme cold/heat, work above ground, work with chemicals/solvents, work around noise and vibrations, walk on uneven surfaces, operate moving equipment/vehicles, climb on ladder, work in confined spaces, work with machinery, work in hazardous conditions.

Other Considerations

All offers of employment are contingent upon the successful completion of your I-9 with E-Verify, a pre-employment background check, and a negative drug test for illegal substances in accordance with applicable state and federal laws.

*Please note that while cannabis may be legal under state law, it remains prohibited under federal law and company policy for certain safety-sensitive positions.