ZipRecruiter

Log In

1

Housing First Jobs (NOW HIRING)

Action Inc.

Housing First Case Manager

Gloucester, MA · On-site

$28.30 - $31.65/hr

Role Overview The Housing First Case Manager (HFCM) provides home and community-based case management support to individuals and/or families who have experienced chronic homelessness. The HFCM will ...

Action Inc.

Housing First Case Manager

Gloucester, MA

$23 - $27.75/hr

Role Overview The Housing First Case Manager (HFCM) provides home and community-based case management support to individuals and/or families who have experienced chronic homelessness. The HFCM will ...

Action

Housing First Case Manager

Gloucester, MA

$23 - $27.75/hr

Role Overview The Housing First Case Manager (HFCM) provides home and community-based case management support to individuals and/or families who have experienced chronic homelessness. The HFCM will ...

L.A. Family Housing Corporation

$31.39/hr

In all aspects of their work, the IHS will use trauma informed care, harm reduction and housing first principles. The supervisor will assist the Interim Housing Manager in overseeing HMIS data entry ...

next page

Showing results 1-20

All JobsHousing First Jobs

Housing First information

See salary details

$17.5K

$45.2K

$64K

How much do housing first jobs pay per year?

As of Aug 5, 2026, the average yearly pay for housing first in the United States is $45,221.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $50,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Housing First position, and why are they important?

To thrive as a Housing First Case Manager, you need experience in social services, case management, and a strong understanding of homelessness and mental health issues, often supported by a relevant degree or certification in social work or human services. Proficiency in client management systems and documentation software, as well as knowledge of federal and local housing regulations, are important. Empathy, cultural competence, and strong interpersonal communication skills help build trust with clients to support their housing stability. These abilities are vital for providing effective, client-centered support and ensuring compliance with program and funding requirements.

What is a Housing First?

A Housing First job typically involves providing support and services to individuals experiencing homelessness, using the Housing First approach. This model prioritizes providing stable, permanent housing without preconditions like sobriety or employment. Professionals in these roles may work as case managers, housing coordinators, or outreach workers, connecting clients to resources such as mental health care, substance use treatment, and employment support. The goal is to help people maintain housing stability and improve their overall well-being.

What are the typical challenges faced by Housing First Case Managers, and how do they overcome them?

Housing First Case Managers often encounter challenges such as working with clients who have complex needs, navigating limited community resources, and addressing resistance to services. Success in this role involves creativity in problem-solving, strong advocacy, and maintaining a persistent, supportive approach while respecting each client's autonomy. Working collaboratively with multidisciplinary teams—including healthcare providers, social workers, and housing agencies—helps case managers find tailored solutions for each individual. Ongoing training and supportive supervision are also key to managing stress and building resilience in this rewarding but demanding field.

More about Housing First jobs
What cities are hiring for Housing First jobs? Cities with the most Housing First job openings:
What states have the most Housing First jobs? States with the most job openings for Housing First jobs include:
What job categories do people searching Housing First jobs look for? The top searched job categories for Housing First jobs are:
Housing First jobs near you
Infographic showing various Housing First job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $45,221 per year, or $21.7 per hour.

Housing First Case Manager

Action Inc.

Gloucester, MA • On-site

$28.30 - $31.65/hr

Full-time

Posted 7 days ago

Job description

Want to be part of a team that provides help, hope, and support when people need it most? If so, read on! is seeking passionate candidates who are committed to helping others create positive change in their lives to join our Housing Services team as a Housing First Case Manager.
About Action Inc. & Our Housing Programs
The mission of Action Inc. is to advance economic equity and foster a thriving community on Cape Ann and beyond. Our Housing programs help individuals and families access safe, stable, and affordable housing options while supporting long-term stability and success.
Role Overview
The Housing First Case Manager (HFCM) provides home and community-based case management support to individuals and/or families who have experienced chronic homelessness. The HFCM will understand and embrace the Housing First model, utilize a harm reduction approach, and work to ensure clients have the support and services necessary to maintain positive tenancies.
Duties/Responsibilities:
  • Provide case management services and maintain regular contact with clients through home visits in addition to phone calls, office visits, etc.
  • Conduct client interviews and perform assessments of clients, make collateral contacts, and consult with other providers (mental health, primary care, etc.).
  • Assess client needs to determine the resources required to ensure comprehensive service delivery.
  • Evaluate clients' capacity to make independent living decisions; assess risks to clients and other tenants at the housing site(s). Assist in finding appropriate housing.
  • Assess clients for their safety and well-being; recognize and respond to signs and symptoms of changes in client behavior, physical health or related medical issues or other related areas of concern.
  • Develop and modify individual client service plans quarterly to assess ongoing needs for clinical, supportive services and housing needs.
  • Maintain regular contact with clients through home visits in addition to phone calls, office visits, etc.
  • As needed, transport clients to medical appointments, local food pantry, etc.
  • Identify, coordinate and advocate for appropriate support services and resources for each client, providing linkages to services and resources as needed.
  • Work cooperatively with landlords where clients are residing.
  • Maintain accurate case records, enter and update information on clients served, in internal and external databases, in a timely fashion, meeting all mandatory deadlines.
  • Maintain a thorough knowledge of and effective working relationships with community-based agencies that provide support to the homeless.
  • Maintain client confidentiality and adhere to all program policies and procedures.
  • Provide and maintain therapeutic boundaries and a professional relationship with clients.
  • Ensure clients are free from neglect and abuse and ensure their safety and well-being. Report all concerns/suspicions to your supervisor.
  • Ensure clients are treated with dignity and respect.
  • Attend and participate in departmental, organization-wide and other meetings, including working closely with staff in other Action Inc. programs.
  • Act in the best interest of the organization, reflecting the values of teamwork, collaboration, and mutual respect, following all applicable policies, state/federal laws, regulations, and reporting requirements.
  • Perform other job-related duties as assigned.

Required Skills/Abilities:
  • Ability to work with clients in crisis and those actively engaging in substance use.
  • Ability to practice effective de-escalation techniques and take reasonable precautions to ensure personal safety
  • Must also possess a high degree of skill using Microsoft Office products and internet resources.
  • Excellent organizational, interpersonal, and communication skills.
  • Reliable, responsible, highly organized, and willing to take initiative.
  • Second language a plus Attend agency-sponsored CPR and AED Certificate course.
  • Ability to comply with and successfully complete a CORI background check before the start of employment.
  • Must be legally authorized to work in the United States. Employment eligibility will be verified through E-Verify upon hire.
  • Compliance with Action Inc.'s Driver Safety and Insurance Policy, including pre-employment and annual MVR screenings, as well as proof of required auto insurance.
  • Drivers' license required and reliable daily transportation.

Education and Experience:
  • BS degree in Human Services or related field preferred or 3 years relevant work experience.
  • Must have a valid driver's license and reliable transportation

Physical Requirements:
  • Must be able to lift, move and carry 25 lbs.

Massachusetts Criminal Offender Record Information (CORI).
Name-based criminal record check (CORI) returns information on available Massachusetts arraignments.

Apply