They are hiring a Technical Assistance Center (TAC) Agent to manage and resolve customer support ... VoIP, basic security, traceroutes) • Proficiency with Microsoft 365 tools • Able to manage ...
They are hiring a Technical Assistance Center (TAC) Agent to manage and resolve customer support ... VoIP, basic security, traceroutes) • Proficiency with Microsoft 365 tools • Able to manage ...
Technical Support Representative III
La Porte, IN · On-site
$28 - $30/hr
Handle advanced networking issues across fiber, fixed wireless, and VoIP systems. Enterprise Customer Support * Act as a front-line technical contact for enterprise and high-value customers. * Own ...
Technical Support Representative III
La Porte, IN · On-site
$28 - $30/hr
Handle advanced networking issues across fiber, fixed wireless, and VoIP systems. Enterprise Customer Support * Act as a front-line technical contact for enterprise and high-value customers. * Own ...
Technical Support
Saline, MI · On-site
$33K - $42K/yr
In-depth knowledge of Windows 7/Windows XP support & technical troubleshooting skills Working ... VoIP telephones Excellent written and verbal business communication skills with ability to ...
Technical Support
Saline, MI · On-site
$33K - $42K/yr
In-depth knowledge of Windows 7/Windows XP support & technical troubleshooting skills Working ... VoIP telephones Excellent written and verbal business communication skills with ability to ...
Technical Support Representative III
La Porte, IN · On-site
$28 - $30/hr
Handle advanced networking issues across fiber, fixed wireless, and VoIP systems. Enterprise Customer Support * Act as a front-line technical contact for enterprise and high-value customers. * Own ...
Technical Support Representative III
La Porte, IN · On-site
$28 - $30/hr
Handle advanced networking issues across fiber, fixed wireless, and VoIP systems. Enterprise Customer Support * Act as a front-line technical contact for enterprise and high-value customers. * Own ...
GU · On-site
VoIP or telecommunications-support experience.Experience developing SOPs, job aids, user guides, and technical communications.Experience working against ticket-resolution SLAs or service-performance ...
Quick apply
GU · On-site
VoIP or telecommunications-support experience.Experience developing SOPs, job aids, user guides, and technical communications.Experience working against ticket-resolution SLAs or service-performance ...
DoD Technical Support Specialist
GU · On-site
VoIP or telecommunications-support experience. * Experience developing SOPs, job aids, user guides, and technical communications. * Experience working against ticket-resolution SLAs or service ...
DoD Technical Support Specialist
GU · On-site
VoIP or telecommunications-support experience. * Experience developing SOPs, job aids, user guides, and technical communications. * Experience working against ticket-resolution SLAs or service ...
Technical Support Specialist
Vallejo, CA · On-site
$65K/yr
Overview Under the direction of the Technical/ AV Leads, the Technical Support Technician provides ... VOIP services, projection, audio and other multi-media resources available on campus, as needed ...
Technical Support Specialist
Vallejo, CA · On-site
$65K/yr
Overview Under the direction of the Technical/ AV Leads, the Technical Support Technician provides ... VOIP services, projection, audio and other multi-media resources available on campus, as needed ...
Technical Support Specialist
Vallejo, CA · On-site
$65K/yr
Performs moderately complex information technology support duties to ensure smooth delivery of ... Working knowledge of internet technology (LAN, WAN, VPN, VoIP, WiFi). Technical proficiency in the ...
Technical Support Specialist
Vallejo, CA · On-site
$65K/yr
Performs moderately complex information technology support duties to ensure smooth delivery of ... Working knowledge of internet technology (LAN, WAN, VPN, VoIP, WiFi). Technical proficiency in the ...
Technical Support Analyst
San Francisco, CA · On-site
$81K - $85K/yr
... technical support (including usage assistance) for all Agency users in multiple locations ... Manage, configure and deploy desktop computers, peripherals, and VoIP telephony * Diagnose ...
Technical Support Analyst
San Francisco, CA · On-site
$81K - $85K/yr
... technical support (including usage assistance) for all Agency users in multiple locations ... Manage, configure and deploy desktop computers, peripherals, and VoIP telephony * Diagnose ...
Technical Support Analyst
$83K - $85K/yr
... technical support (including usage assistance) for all Agency users in multiple locations ... Manage, configure and deploy desktop computers, peripherals, and VoIP telephony * Diagnose ...
Technical Support Analyst
$83K - $85K/yr
... technical support (including usage assistance) for all Agency users in multiple locations ... Manage, configure and deploy desktop computers, peripherals, and VoIP telephony * Diagnose ...
VOIP Technician
Chandler, AZ · On-site
$60K - $75K/yr
The VoIP Technician installs, configures, troubleshoots, and maintains Voice over Internet Protocol ... Provide technical support to end-users, addressing their questions, training them on system ...
VOIP Technician
Chandler, AZ · On-site
$60K - $75K/yr
The VoIP Technician installs, configures, troubleshoots, and maintains Voice over Internet Protocol ... Provide technical support to end-users, addressing their questions, training them on system ...
VOIP Technician
Denver, CO · On-site
$60K - $75K/yr
The VoIP Technician installs, configures, troubleshoots, and maintains Voice over Internet Protocol ... Provide technical support to end-users, addressing their questions, training them on system ...
VOIP Technician
Denver, CO · On-site
$60K - $75K/yr
The VoIP Technician installs, configures, troubleshoots, and maintains Voice over Internet Protocol ... Provide technical support to end-users, addressing their questions, training them on system ...
Technical Support Analyst (2026-0184)
Mclean, VA · On-site
$155K - $170K/yr
Related work experience in technical help desk position, refreshing of IT equipment, providing deskside IT support and installation of IT hardware, networks, VoIP phones, and/or audio/video equipment.
New
Quick apply
Technical Support Analyst (2026-0184)
Mclean, VA · On-site
$155K - $170K/yr
Related work experience in technical help desk position, refreshing of IT equipment, providing deskside IT support and installation of IT hardware, networks, VoIP phones, and/or audio/video equipment.
New
Technical Support Specialist
Houston, TX · On-site
... VoIP environment, and cell phone user support. • Resolving anti-virus/anti-spam issues on user ... technical school, or a minimum one year of related experience and/or training, or equivalent ...
Technical Support Specialist
Houston, TX · On-site
... VoIP environment, and cell phone user support. • Resolving anti-virus/anti-spam issues on user ... technical school, or a minimum one year of related experience and/or training, or equivalent ...
VoIP services * Assist agents with advanced troubleshooting and technical guidance. Required Qualifications * 3+ years of customer service or technical support experience. * 1-3 years of leadership ...
Quick apply
VoIP services * Assist agents with advanced troubleshooting and technical guidance. Required Qualifications * 3+ years of customer service or technical support experience. * 1-3 years of leadership ...
VOIP Technician
$60K - $75K/yr
The VoIP Technician installs, configures, troubleshoots, and maintains Voice over Internet Protocol ... Provide technical support to end-users, addressing their questions, training them on system ...
VOIP Technician
$60K - $75K/yr
The VoIP Technician installs, configures, troubleshoots, and maintains Voice over Internet Protocol ... Provide technical support to end-users, addressing their questions, training them on system ...
VOIP Technician
$60K - $75K/yr
The VoIP Technician installs, configures, troubleshoots, and maintains Voice over Internet Protocol ... Provide technical support to end-users, addressing their questions, training them on system ...
VOIP Technician
$60K - $75K/yr
The VoIP Technician installs, configures, troubleshoots, and maintains Voice over Internet Protocol ... Provide technical support to end-users, addressing their questions, training them on system ...
3CX VoIP Technician
Birmingham, AL · Hybrid
Configure SIP trunks, gateways, and network connectivity Technical Support * Provide Level 2/3 ... Experience with hosted/cloud VoIP environments * Knowledge of contact center features and call flow ...
3CX VoIP Technician
Birmingham, AL · Hybrid
Configure SIP trunks, gateways, and network connectivity Technical Support * Provide Level 2/3 ... Experience with hosted/cloud VoIP environments * Knowledge of contact center features and call flow ...
... VoIP communications. We offer voice, video, mobile and unified communications solutions for small-to medium businesses and distributed enterprises. Our business services integrate advanced phone ...
... VoIP communications. We offer voice, video, mobile and unified communications solutions for small-to medium businesses and distributed enterprises. Our business services integrate advanced phone ...
... VoIP communications. We offer voice, video, mobile and unified communications solutions for small-to medium businesses and distributed enterprises. Our business services integrate advanced phone ...
... VoIP communications. We offer voice, video, mobile and unified communications solutions for small-to medium businesses and distributed enterprises. Our business services integrate advanced phone ...
Hourly Voip Technical Support information
See salary details
$14.42 - $17.18
14% of jobs
$18.62 is the 25th percentile. Wages below this are outliers.
$17.18 - $19.93
21% of jobs
$19.93 - $22.68
14% of jobs
The median wage is $22.85 / hr.
$22.68 - $25.44
18% of jobs
$27.31 is the 75th percentile. Wages above this are outliers.
$25.44 - $28.19
12% of jobs
$28.19 - $30.94
6% of jobs
$30.94 - $33.70
4% of jobs
$33.70 - $36.45
3% of jobs
$36.45 - $39.20
3% of jobs
$39.20 - $41.96
3% of jobs
$41.96 - $44.71
1% of jobs
$14
$26
$44
How much do hourly voip technical support jobs pay per hour?
What is the difference between Hourly Voip Technical Support vs Voip Network Technician?
| Aspect | Hourly Voip Technical Support | Voip Network Technician |
|---|---|---|
| Credentials | Certifications like CCNA Voice, CompTIA Network+ | Same certifications, plus advanced networking certifications |
| Work Environment | Customer support centers, remote support, on-site troubleshooting | Network infrastructure environments, data centers, on-site installations |
| Employer & Industry | Telecom providers, IT service companies | Telecom companies, enterprise IT departments |
Hourly Voip Technical Support primarily focuses on assisting clients with Voip service issues, troubleshooting, and providing remote or on-site support. Voip Network Technicians handle the installation, configuration, and maintenance of Voip network infrastructure. While both roles require similar certifications and work in related environments, the support role emphasizes customer assistance, whereas the technician role involves technical setup and network management.

Full-time
Re-posted 14 days ago
Job description
Aseva, LLC is a Santa Barbara-based IT and cybersecurity company that helps businesses stay secure, connected, and productive through managed IT, network services, and voice solutions. They are hiring a Technical Assistance Center (TAC) Agent to manage and resolve customer support tickets across various communication channels, ensuring effective issue resolution and customer communication.
Responsibilities:
• Resolve assigned tickets and tasks in Rev.io, including proper documentation and escalation when needed
• Provide technical support by phone, email, chat, and occasional on-site visits
• Manage outage queues in Rev.io and communicate updates to affected customers
• Coordinate between customers, account management, and technical teams to drive resolution
• Complete assigned initiatives and contribute to internal and customer-facing projects
• Help improve support processes and team efficiency
• Support voice audits and provisioning workflows as assigned
• Generate contracts or related documentation when required
• Maintain regular, predictable on-site attendance
Qualifications:
Required:
• 3+ years of technical support experience
• Strong written and verbal communication and customer service skills
• Working knowledge of IP networking and troubleshooting (switching, routing, VoIP, basic security, traceroutes)
• Proficiency with Microsoft 365 tools
• Able to manage multiple priorities in a fast-paced environment
• High school diploma or equivalent
• Authorized to work in the United States
Company:
Aseva is a technology consulting company that offers cybersecurity, voice, network, and cloud services. Founded in 1995, the company is headquartered in Goleta, USA, with a team of 11-50 employees. The company is currently Early Stage.