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Hourly Voip Technical Support Jobs (NOW HIRING)

Joink

VOIP Systems Technician

Terre Haute, IN · On-site

Position Summary The VOIP Systems Technician is responsible for deploying, supporting ... This position provides remote and onsite technical support, resolves telecommunications issues ...

Joink

VOIP Systems Technician

Terre Haute, IN

This position provides remote and onsite technical support, resolves telecommunications issues ... Configure and maintain VOIP platforms, SIP trunks, PBX systems, Teams Phone, call queues, auto ...

Averro

Technical Support Analyst

Cottage Grove, OR · On-site

... VoIP, CCTV, and other ancillary systems - Adhere to organizational asset, change, problem, and ... technical abilities - Skilled and experienced supporting desktops, laptops, servers, printers ...

AMA TechTel

Level II Technical Support

Amarillo, TX · On-site

  • Medical

  • Retirement

The Technical Support division provides inbound phone support for AMA TechTel's diverse line of ... Wireless/VOIP * Hosted Phone System * Fiber * POTS * DSL You'll also be responsible for reporting ...

AMA TechTel

Level II Technical Support

Amarillo, TX

  • Medical

  • Retirement

The Technical Support division provides inbound phone support for AMA TechTel's diverse line of ... Wireless/VOIP * Hosted Phone System * Fiber * POTS * DSL You'll also be responsible for reporting ...

GoNetspeed

Technical Support Technician

Phelps, NY

$21/hr

Troubleshoot Wi-Fi and VoIP related issues. New installation setup - data and/or voice. Resolve ... Technical Support role. Benefits: 401(k) 401(k) matching Dental insurance Employee assistance ...

GoNetspeed

Technical Support Technician

Phelps, NY · On-site

$21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Troubleshoot Wi-Fi and VoIP related issues. New installation setup - data and/or voice. Resolve ... Technical Support role. $21 - $21 an hour Benefits: 401(k) 401(k) matching Dental insurance ...

GoNetspeed

Technical Support Representative

Rochester, NY · On-site

$20 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Troubleshoot Wi-Fi and VoIP related issues. New installation setup - data and/or voice. Resolve ... Technical Support role. $20 - $25 an hour Benefits: 401(k) 401(k) matching Dental insurance ...

GoNetspeed

Technical Support Representative

Rochester, NY

$20 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Troubleshoot Wi-Fi and VoIP related issues. New installation setup - data and/or voice. Resolve ... Technical Support role. $20 - $25 an hour Benefits: 401(k) 401(k) matching Dental insurance ...

GSK Solutions

Technical Support

Detroit, MI · On-site

Job Title: Technical Support (Onsite) Location: Detroit, MI Duration: 3 Months+ Note Position ... Prior experience with VoIP, audiovisual equipment setup and operation preferred * Proven technical ...

GoNetspeed

Technical Support Technician

New York, NY · On-site

$21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Troubleshoot Wi-Fi and VoIP related issues. New installation setup - data and/or voice. Resolve ... Technical Support role. $21 - $21 an hour Benefits: 401(k) 401(k) matching Dental insurance ...

Magnus Management Group LLC

GU · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We are seeking a hands-on Technical Support Specialist to support client. You will help keep ... Support telecommunications coordination, including legacy landlines, VoIP, telephone line drops ...

Zones

VOIP Technician

Albany, NY

$24.03 - $26.44/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Serve as initial escalation point for technical support issues * Troubleshoot and report VoIP ... Ability to identify and terminate phone lines preferred Qualified candidates can expect an hourly ...

Zones LLC.

VOIP Technician

Albany, NY · On-site

$24.03 - $26.44/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Serve as initial escalation point for technical support issues * Troubleshoot and report VoIP ... Ability to identify and terminate phone lines preferred Qualified candidates can expect an hourly ...

Zones LLC.

VOIP Technician

Albany, NY · On-site

$24.03 - $26.44/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Serve as initial escalation point for technical support issues * Troubleshoot and report VoIP ... Ability to identify and terminate phone lines preferred Qualified candidates can expect an hourly ...

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Showing results 21-40

All JobsHourly Voip Technical Support Jobs

Hourly Voip Technical Support information

See salary details

$14

$26

$44

How much do hourly voip technical support jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for hourly voip technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between Hourly Voip Technical Support vs Voip Network Technician?

AspectHourly Voip Technical SupportVoip Network Technician
CredentialsCertifications like CCNA Voice, CompTIA Network+Same certifications, plus advanced networking certifications
Work EnvironmentCustomer support centers, remote support, on-site troubleshootingNetwork infrastructure environments, data centers, on-site installations
Employer & IndustryTelecom providers, IT service companiesTelecom companies, enterprise IT departments

Hourly Voip Technical Support primarily focuses on assisting clients with Voip service issues, troubleshooting, and providing remote or on-site support. Voip Network Technicians handle the installation, configuration, and maintenance of Voip network infrastructure. While both roles require similar certifications and work in related environments, the support role emphasizes customer assistance, whereas the technician role involves technical setup and network management.

More about Hourly Voip Technical Support jobs
What cities are hiring for Hourly Voip Technical Support jobs? Cities with the most Hourly Voip Technical Support job openings:
What are the most commonly searched types of Voip Technical Support jobs? The most popular types of Voip Technical Support jobs are:
What states have the most Hourly Voip Technical Support jobs? States with the most job openings for Hourly Voip Technical Support jobs include:
What job categories do people searching Hourly Voip Technical Support jobs look for? The top searched job categories for Hourly Voip Technical Support jobs are:
Hourly Voip Technical Support jobs near you
Infographic showing various Hourly Voip Technical Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

VOIP Systems Technician

Joink

Terre Haute, IN • On-site

Full-time

Posted 17 days ago

Job description

Description:

Position Summary

The VOIP Systems Technician is responsible for deploying, supporting, troubleshooting, and maintaining VOIP and Unified Communications solutions for multiple managed services clients. This position provides remote and onsite technical support, resolves telecommunications issues, manages system configurations, and ensures service delivery meets established Service Level Agreements (SLAs). The technician will work closely with clients, carriers, vendors, and internal engineering teams to deliver reliable voice communication services and exceptional customer experiences.

Essential Duties and Responsibilities

  • Provide Tier I and Tier II support for hosted, cloud-based, and on-premise VOIP environments.
  • Troubleshoot voice quality issues including latency, jitter, packet loss, one-way audio, and call routing failures.
  • Configure and maintain VOIP platforms, SIP trunks, PBX systems, Teams Phone, call queues, auto attendants, hunt groups, voicemail, and user extensions.
  • Respond to and resolve client service requests through the MSP ticketing system.
  • Meet or exceed established service level agreements (SLAs) for response and resolution times.
  • Perform moves, adds, changes, and deletions (MACDs) for client phone systems.
  • Assist with VOIP deployments, upgrades, migrations, and onboarding projects.
  • Coordinate with carriers, internet service providers, and telecommunications vendors to resolve service issues.
  • Work with network engineers to identify and resolve network-related voice performance issues.
  • Monitor system alerts and proactively identify service-impacting problems.
  • Document troubleshooting activities, network diagrams, configurations, and client environments.
  • Educate clients on system functionality and best practices.
  • Participate in an on-call support rotation as required.
  • Maintain a high level of customer satisfaction through effective communication and timely issue resolution.

Required Qualifications

Education & Experience

  • Associate degree in Information Technology, Telecommunications, Networking, or related field, or equivalent experience.
  • 2-5 years of experience supporting VOIP or Unified Communications systems.
  • Previous experience in an MSP, telecommunications provider, or customer-facing technical support environment preferred.

Technical Skills

  • Knowledge of:
  • SIP
  • RTP
  • TCP/IP
  • DNS
  • DHCP
  • VLANs
  • QoS
  • Routing and Switching


  • Experience supporting VOIP platforms such as:
  • Microsoft Teams Phone
  • RingCentral
  • Zoom Phone
  • 8x8
  • Mitel
  • Cisco
  • Avaya


  • Experience with SIP trunking and carrier provisioning.
  • Familiarity with network troubleshooting tools and packet analysis.
  • Experience using PSA/ticketing systems such as ConnectWise, Autotask, HaloPSA, or similar.

Core Competencies

  • Customer service orientation.
  • Strong verbal and written communication skills.
  • Ability to explain technical concepts to non-technical users.
  • Exceptional troubleshooting and problem-solving abilities.
  • Strong documentation habits.
  • Ability to manage multiple clients and priorities simultaneously.
  • Self-motivated with the ability to work independently in a fast-paced MSP environment.

Preferred Certifications

  • CompTIA Cloud+
  • CCNP
  • CompTIA VoIP Certification

Success Measures

  • SLA compliance and ticket performance.
  • Client satisfaction scores.
  • First-call resolution rates.
  • Documentation quality and accuracy.
  • Successful implementation and migration projects.
  • Reduction of recurring telecommunications issues.
Requirements: