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Hourly Voip Technical Support Jobs (NOW HIRING)

AMA TechTel

Level II Technical Support

Amarillo, TX · On-site

The Technical Support division provides inbound phone support for AMA TechTel's diverse line of ... Wireless/VOIP * Hosted Phone System * Fiber * POTS * DSL You'll also be responsible for reporting ...

AMA TechTel

Level II Technical Support

Amarillo, TX · On-site

The Technical Support division provides inbound phone support for AMA TechTel's diverse line of ... Wireless/VOIP * Hosted Phone System * Fiber * POTS * DSL You'll also be responsible for reporting ...

Field of Talent

VOIP Systems Tech

Terre Haute, IN

$30 - $38/hr

Support multiple client environments and solve a wide range of technical issues. * Gain hands-on experience with leading VOIP platforms and telecom systems. * Participate in VOIP deployments ...

Frey Consulting Group

VOIP Systems Tech

Terre Haute, IN · On-site

$60 - $80/hr

Support multiple client environments and solve a wide range of technical issues. * Gain hands‑on experience with leading VOIP platforms and telecom systems. * Participate in VOIP deployments ...

GoNetspeed

Technical Support Representative

Rochester, NY · On-site

$20 - $25/hr

Troubleshoot Wi-Fi and VoIP related issues. New installation setup - data and/or voice. Resolve ... Technical Support role. Benefits: 401(k) 401(k) matching Dental insurance Employee assistance ...

Magnus Management Group LLC

GU · On-site

We are seeking a hands-on Technical Support Specialist to support client. You will help keep ... Support telecommunications coordination, including legacy landlines, VoIP, telephone line drops ...

Field of Talent

VOIP Systems Tech

Terre Haute, IN · On-site

Support multiple client environments and solve a wide range of technical issues. * Gain hands-on experience with leading VOIP platforms and telecom systems. * Participate in VOIP deployments ...

GoNetspeed

Technical Support Technician

Phelps, NY · On-site

$21/hr

Troubleshoot Wi-Fi and VoIP related issues. New installation setup - data and/or voice. Resolve ... Technical Support role. $21 - $21 an hour Benefits: 401(k) 401(k) matching Dental insurance ...

Zones

VOIP Technician

Albany, NY · On-site

$24.03 - $26.44/hr

Serve as initial escalation point for technical support issues * Troubleshoot and report VoIP ... Ability to identify and terminate phone lines preferred Qualified candidates can expect an hourly ...

GoNetspeed

Technical Support Technician

New York, NY · On-site

$21/hr

Troubleshoot Wi-Fi and VoIP related issues. New installation setup - data and/or voice. Resolve ... Technical Support role. $21 - $21 an hour Benefits: 401(k) 401(k) matching Dental insurance ...

GoNetspeed

Technical Support Technician

Phelps, NY · On-site

$21/hr

Troubleshoot Wi-Fi and VoIP related issues. New installation setup - data and/or voice. Resolve ... Technical Support role. Benefits: 401(k) 401(k) matching Dental insurance Employee assistance ...

GSK Solutions

Technical Support

Detroit, MI · On-site

Job Title: Technical Support (Onsite) Location: Detroit, MI Duration: 3 Months+ Note Position ... Prior experience with VoIP, audiovisual equipment setup and operation preferred * Proven technical ...

Dynamic Systems Technology, Inc.

GU · On-site

Support the Telephone Coordinating Officer by tracking landlines, VoIP services, telephone line ... At least three years of IT helpdesk, technical support, or asset-management experience preferred ...

New

Pavion

MSP Technical Support

Altamonte Springs, FL · On-site

$45K - $55K/yr

The MSP Technical Support role delivers frontline technical assistance to clients by resolving ... Support phone system and VOIP administration. * Assist with technologies related to Microsoft ...

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Hourly Voip Technical Support information

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$14

$26

$44

How much do hourly voip technical support jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for hourly voip technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between Hourly Voip Technical Support vs Voip Network Technician?

AspectHourly Voip Technical SupportVoip Network Technician
CredentialsCertifications like CCNA Voice, CompTIA Network+Same certifications, plus advanced networking certifications
Work EnvironmentCustomer support centers, remote support, on-site troubleshootingNetwork infrastructure environments, data centers, on-site installations
Employer & IndustryTelecom providers, IT service companiesTelecom companies, enterprise IT departments

Hourly Voip Technical Support primarily focuses on assisting clients with Voip service issues, troubleshooting, and providing remote or on-site support. Voip Network Technicians handle the installation, configuration, and maintenance of Voip network infrastructure. While both roles require similar certifications and work in related environments, the support role emphasizes customer assistance, whereas the technician role involves technical setup and network management.

More about Hourly Voip Technical Support jobs

What cities are hiring for Hourly Voip Technical Support jobs?

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For Hourly Voip Technical Support jobs, the most frequently searched job titles are:

Hourly Voip Technical Support jobs near you
Infographic showing various Hourly Voip Technical Support job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Level II Technical Support

AMA TechTel

Amarillo, TX • On-site

Full-time

Medical, Retirement

Re-posted 5 days ago

Job description

ASK US ABOUT OUR HIRING BONUS!
AMA TechTel is a rapidly growing telecommunications company and we have immediate openings for dynamic individuals in our Technical Support department as a Level II Technical Support Representative.
The Technical Support division provides inbound phone support for AMA TechTel's diverse line of communication products, monitors critical network functions, and performs repairs and upgrades on computer hardware and software.
As a Level II Technical Support Representative, you will be responsible for monitoring the following products 24 hours a day:
  • Wireless/VOIP
  • Hosted Phone System
  • Fiber
  • POTS
  • DSL

You'll also be responsible for reporting any network issues to management within the timeline allotted by company procedures 24 hours a day and escalating as necessary, along with the following:
- Handling calls from residential and commercial customers to resolve any technical issues on all products provided.
- Making follow up courtesy calls once the reported trouble is resolved to ensure customer satisfaction.
- Reporting troubles with our partnered service providers after hours and on weekends.
- Having a thorough understanding of all products offered.
- Diagnosing/repairing customer's personal computers that have been brought in for billable labor.
- Learning and understanding the functions of other departments to be able to execute them after hours.
- Monitoring ACD queues and managing talk times to ensure hold times are minimal.
- Communicating with customers and resolving any issues reported via the support email account.
  • Provisioning / de-provisioning the following services:
  • Wireless/VOIP
  • DSL
  • Email
  • Dial-up
  • Hot Spot Users

- Handling account suspends and restores.
- Maintaining monitoring software and making sure all data contained therein is correct and up to date.
- Reports monthly on wireless network capacity. Provide exceptional technical support for all commercial calls to ensure our level of customer service remains unmatched by our competitors.
- Submitting tickets to be worked by our field services and managed services departments.
- All other duties as assigned.
Qualifications
  • Must have a minimum of a high school diploma, Associates Degree in CIS preferred
  • Comp Tia A+ certification is preferred
  • Experience with computer repair, software/hardware preferred
  • Experience with Microsoft OS
  • Experience in troubleshooting Outlook and other email applications, including mobile email applications
  • 2 years related IT/Help Desk experience preferred
  • Must demonstrate computer knowledge with the ability to learn new software
  • General understanding of Webhosting preferred
  • Experience with ESI or Shoretel VoIP phones is a plus
  • Experience in Metaswitch or CSX is a plus
  • Telecommunications experience is a plus

Skills
  • Ability to thrive in a fast-paced environment and respond accordingly to high-priority situations is essential
  • Must work well with others, as part of a team as well as individually
  • Must possess and demonstrate excellent communication skills
  • Must demonstrate excellent organizational skills
  • Must be enthusiastic and self-motivated
  • Proven customer support professional with at least three years of call center experience preferred
  • Ability to speak Spanish preferred

Benefits
  • We offer a compensation plan including excellent benefits with 401K, health insurance, and a competitive starting salary.

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