ZipRecruiter

Log In

2

Hourly Remote Customer Service Representative Jobs in Rochester, NY

Next Stop Travels

Travel Customer Representative

Rochester, NY · On-site +1

$15.75 - $21.50/hr

About the job Travel Customer Representative Position: Travel Customer Representative Company ... service and helping our clients discover the world in new and exciting ways. As a remote company ...

ZOLL Medical

Patient Service Representative

Rochester, NY · Remote

$17.25 - $22/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology *Spanish Speaking ...

next page

Showing results 1-20

People also search for

All JobsHourly Remote Customer Service Representative JobsHourly Remote Customer Service Representative Jobs in Rochester, NY

Hourly Remote Customer Service Representative information

See Rochester, NY salary details

$9

$18

$26

How much do hourly remote customer service representative jobs pay per hour?

As of May 28, 2026, the average hourly pay for hourly remote customer service representative in Rochester, NY is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Hourly Remote Customer Service Representative, and why are they important?

To thrive as an Hourly Remote Customer Service Representative, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and common office tools like email and chat platforms is typically required. Strong soft skills such as patience, empathy, and self-motivation help you connect with customers and work independently from home. These skills ensure efficient issue resolution, positive customer experiences, and reliable performance in a remote work environment.

What are some common challenges faced by hourly remote customer service representatives, and how can they be overcome?

Hourly remote customer service representatives often face challenges such as managing distractions in a home environment, staying motivated during repetitive tasks, and communicating effectively without in-person cues. To overcome these, it's important to establish a dedicated workspace, set clear boundaries with household members, and use productivity tools to stay organized. Regular check-ins with team leaders and actively participating in virtual team meetings can also help maintain a sense of connection and ensure you are aligned with company goals.

What is an Hourly Remote Customer Service Representative?

An Hourly Remote Customer Service Representative is a professional who assists customers with inquiries, complaints, or support needs from a remote location, typically working from home and being paid an hourly wage. Their responsibilities often include answering phone calls, responding to emails or chat messages, and helping resolve issues related to products or services. This role requires strong communication skills, proficiency with computers and customer service software, and the ability to work independently. Many companies hire remote representatives to provide flexible support across different time zones. The position offers the convenience of working from any location with reliable internet access.
What are the most commonly searched types of Remote Customer Service Representative jobs in Rochester, NY? The most popular types of Remote Customer Service Representative jobs in Rochester, NY are:
What are popular job titles related to Hourly Remote Customer Service Representative jobs in Rochester, NY? For Hourly Remote Customer Service Representative jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Hourly Remote Customer Service Representative jobs in Rochester, NY look for? The top searched job categories for Hourly Remote Customer Service Representative jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Hourly Remote Customer Service Representative jobs? Cities near Rochester, NY with the most Hourly Remote Customer Service Representative job openings:
Hourly Remote Customer Service Representative jobs near you
Remote Customer Service Agent Paid Training & Growth

Remote Customer Service Agent Paid Training & Growth

Account Control Technology

Newark, NY • Remote

$16.50/hr

Full-time

Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Account Control Technology is seeking a Remote Customer Service Representative who must reside in New York. The role involves assisting customers with billing inquiries and ensuring accurate documentation in client systems. The compensation is set at $16.50/hour, and paid training starts on June 15, 2026.

Candidates should possess effective communication skills, be detail-oriented, and have a high school diploma or equivalent. A stable internet connection is required for remote work. The company offers a comprehensive benefits package, including paid time off and a 401k retirement plan.

#J-18808-Ljbffr

Apply