Rochester, NY · On-site
$20 - $21/hr
Title: Customer Support Location: Rochester NY Duration: 12 Months Responsibilities: • Handle inbound calls, emails, and other inquiries from customers in a professional, courteous, and efficient
Quick apply
Rochester, NY · On-site
$20 - $21/hr
Title: Customer Support Location: Rochester NY Duration: 12 Months Responsibilities: • Handle inbound calls, emails, and other inquiries from customers in a professional, courteous, and efficient
Fairport, NY · On-site
$13.75 - $19/hr
This is a work from home opportunity and this position does not have a monthly bonus opportunity. Attendance is critical in this position. Position Summary : Our Customer Service Associate will
Fairport, NY · On-site
$13.75 - $19/hr
This is a work from home opportunity and this position does not have a monthly bonus opportunity. Attendance is critical in this position. Position Summary : Our Customer Service Associate will
Bergen, NY · On-site
$24 - $28/hr
Summary of the positionThis position will perform a wide range of customer service activities, with an emphasis on the more technical areas, in order to support Liberty Pumps customers or users. Such
Quick apply
Bergen, NY · On-site
$24 - $28/hr
Summary of the positionThis position will perform a wide range of customer service activities, with an emphasis on the more technical areas, in order to support Liberty Pumps customers or users. Such
Bergen, NY · On-site
$24 - $28/hr
Summary of the positionThis position will perform a wide range of customer service activities, with an emphasis on the more technical areas, in order to support Liberty Pumps customers or users. Such
Quick apply
Bergen, NY · On-site
$24 - $28/hr
Summary of the positionThis position will perform a wide range of customer service activities, with an emphasis on the more technical areas, in order to support Liberty Pumps customers or users. Such
Irondequoit, NY · On-site
$50K/yr
Position Summary We are seeking an experienced and highly organized Customer Service Manager to oversee daily customer service operations and manage a team of 4-8 employees handling online sales and
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Irondequoit, NY · On-site
$50K/yr
Position Summary We are seeking an experienced and highly organized Customer Service Manager to oversee daily customer service operations and manage a team of 4-8 employees handling online sales and
Fairport, NY · On-site
$18/hr
This is a work from home opportunity and this position does not have a monthly bonus opportunity. Attendance is critical in this position. Position Summary : Our Customer Service Associate will
Quick apply
Fairport, NY · On-site
$18/hr
This is a work from home opportunity and this position does not have a monthly bonus opportunity. Attendance is critical in this position. Position Summary : Our Customer Service Associate will
$57K - $62K/yr
Company Description About Us At Alphabe Insight , we are dedicated to developing the next generation of business leaders. Our company stands at the intersection of innovation, strategic thinking, and
$57K - $62K/yr
Company Description About Us At Alphabe Insight , we are dedicated to developing the next generation of business leaders. Our company stands at the intersection of innovation, strategic thinking, and
Batavia, NY · On-site
$19/hr
Customer Product Support Specialist MANUFACTURING IS IN CHAPIN'S DNA - and we produce industry-leading sprayers, spreaders, and accessories. We understand that dedication to our employees and to our
Quick apply
Batavia, NY · On-site
$19/hr
Customer Product Support Specialist MANUFACTURING IS IN CHAPIN'S DNA - and we produce industry-leading sprayers, spreaders, and accessories. We understand that dedication to our employees and to our
Rochester, NY · On-site
$57K - $62K/yr
Company Description About Us At Alphabe Insight , we are dedicated to developing the next generation of business leaders. Our company stands at the intersection of innovation, strategic thinking, and
Rochester, NY · On-site
$57K - $62K/yr
Company Description About Us At Alphabe Insight , we are dedicated to developing the next generation of business leaders. Our company stands at the intersection of innovation, strategic thinking, and
Rochester, NY · On-site
$57K - $62K/yr
Customer Service Specialist At Alphabe Insight, we are dedicated to developing the next generation of business leaders. Our company stands at the intersection of innovation, strategic thinking, and
Rochester, NY · On-site
$57K - $62K/yr
Customer Service Specialist At Alphabe Insight, we are dedicated to developing the next generation of business leaders. Our company stands at the intersection of innovation, strategic thinking, and
If you're looking for a special place to build or grow your career, you've found it. Whether you're an experienced professional, a recent college graduate or somewhere in between, IDEX is a place
If you're looking for a special place to build or grow your career, you've found it. Whether you're an experienced professional, a recent college graduate or somewhere in between, IDEX is a place
Rochester, NY · On-site
$23/hr
If you're looking for a special place to build or grow your career, you've found it. Whether you're an experienced professional, a recent college graduate or somewhere in between, IDEX is a place
Rochester, NY · On-site
$23/hr
If you're looking for a special place to build or grow your career, you've found it. Whether you're an experienced professional, a recent college graduate or somewhere in between, IDEX is a place
Rochester, NY · On-site
$57K - $62K/yr
Company Description About Us At Alphabe Insight , we are dedicated to developing the next generation of business leaders. Our company stands at the intersection of innovation, strategic thinking, and
Rochester, NY · On-site
$57K - $62K/yr
Company Description About Us At Alphabe Insight , we are dedicated to developing the next generation of business leaders. Our company stands at the intersection of innovation, strategic thinking, and
Rochester, NY · On-site
$20 - $21/hr
Title: Customer Support Location: Rochester NY Duration: 12 Months Responsibilities: • Handle inbound calls, emails, and other inquiries from customers in a professional, courteous, and efficient
Quick apply
Rochester, NY · On-site
$20 - $21/hr
Title: Customer Support Location: Rochester NY Duration: 12 Months Responsibilities: • Handle inbound calls, emails, and other inquiries from customers in a professional, courteous, and efficient
Rochester, NY · On-site
$23/hr
If you're looking for a special place to build or grow your career, you've found it. Whether you're an experienced professional, a recent college graduate or somewhere in between, IDEX is a place
Rochester, NY · On-site
$23/hr
If you're looking for a special place to build or grow your career, you've found it. Whether you're an experienced professional, a recent college graduate or somewhere in between, IDEX is a place
Rochester, NY · Remote
$15.75 - $21.50/hr
We are seeking motivated and customer-focused individuals to join our remote team as Customer Service Representatives. In this role, you will assist clients with inquiries, coordinate reservations
Rochester, NY · Remote
$15.75 - $21.50/hr
We are seeking motivated and customer-focused individuals to join our remote team as Customer Service Representatives. In this role, you will assist clients with inquiries, coordinate reservations
Farmington, NY · On-site
$16/hr
Customer Service Representative Are you passionate about pets and love connecting with people who feel the same? At Finger Lake Pet Resort, we're seeking a warm and friendly Customer Service
Farmington, NY · On-site
$16/hr
Customer Service Representative Are you passionate about pets and love connecting with people who feel the same? At Finger Lake Pet Resort, we're seeking a warm and friendly Customer Service
$9.72 - $11.26
2% of jobs
$11.26 - $12.79
4% of jobs
$12.79 - $14.32
11% of jobs
$15.16 is the 25th percentile. Wages below this are outliers.
$14.32 - $15.85
15% of jobs
The median wage is $17.26 / hr.
$15.85 - $17.38
20% of jobs
$17.38 - $18.91
15% of jobs
$19.96 is the 75th percentile. Wages above this are outliers.
$18.91 - $20.44
13% of jobs
$20.44 - $21.97
7% of jobs
$21.97 - $23.50
6% of jobs
$23.50 - $25.03
4% of jobs
$25.03 - $26.56
3% of jobs
$9
$18
$26
In this role, you'll primarily handle a high volume of incoming customer inquiries and support requests via email, ensuring each receives a prompt and accurate response. Responsibilities include troubleshooting customer issues, providing product or service information, escalating complex cases to the appropriate departments, and documenting interactions in the company's CRM system. Collaboration with team members and supervisors is common, especially when addressing unusual or sensitive situations. You'll also be expected to follow company guidelines and maintain professionalism in all communications, making attention to detail and time management essential for managing workflow effectively.
To succeed as an Email Customer Service representative, excellent written communication skills, attention to detail, and problem-solving abilities are essential, along with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email ticketing systems, and basic office applications is commonly required. Strong organizational skills, patience, and the ability to remain calm under pressure set top performers apart in this field. These competencies ensure timely, accurate, and courteous responses that maintain customer satisfaction and uphold the company's reputation.
An Email Customer Service job involves assisting customers through email by responding to inquiries, resolving complaints, and providing information about products or services. Representatives handle customer concerns professionally, ensuring prompt and accurate responses. This role requires strong written communication skills, attention to detail, and the ability to manage multiple customer interactions efficiently. Effective email support helps maintain customer satisfaction and enhances the company’s reputation.
Sourced by ZipRecruiter
It services
51 - 200 Employees
Somerset, NJ, US
1994
