1

Hourly Live Chat Jobs in Rochester, NY (NOW HIRING)

Competitive pay including hourly, commission, bonuses... Duties - Answering phone calls, voicemails, and emails in a prompt professional manner. The ability to speak on the phone while entering ...

Competitive pay including hourly, commission, bonuses... Duties - Answering phone calls, voicemails, and emails in a prompt professional manner. The ability to speak on the phone while entering ...

Customer Support

Rochester, NY · On-site

$16.75 - $21.50/hr

There is a 2-3 weeks training period first two weeks 8-5, third week taking live calls and learning products and services. Attendance is required for the entire training period. Their schedules can ...

Customer Service Specialist

Newark, NY · On-site

$17 - $22.50/hr

Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and ...

Customer Service Specialist

Canandaigua, NY · On-site

$16.25 - $21.25/hr

Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and ...

Customer Service Specialist

Rochester, NY · On-site

$16.75 - $22.25/hr

Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and ...

Customer Service Specialist

Geneseo, NY · On-site

$16.50 - $21.75/hr

Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and ...

Customer Service Specialist

Rochester, NY · On-site

$16.75 - $22.25/hr

Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and ...

Showing results 21-40

Hourly Live Chat information

See Rochester, NY salary details

$11

$21

$28

How much do hourly live chat jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for hourly live chat in Rochester, NY is $21.55, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $24.42 per hour, depending on experience, location, and employer.

What is the difference between Hourly Live Chat vs Customer Service Representative?

AspectHourly Live ChatCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentRemote or on-site, online chat platformsCall centers, retail, or office settings
Industry UsageOnline retail, tech support, service industriesRetail, telecom, banking, and service sectors
Job FocusResponding to customer inquiries via live chatHandling customer questions via phone, email, or in person

Hourly Live Chat roles primarily involve online communication through chat platforms, focusing on quick, written customer interactions. Customer Service Representatives may handle inquiries via multiple channels, including phone and email, often in a more varied environment. Both roles require strong communication skills but differ in their work setting and interaction methods.

What are the most commonly searched types of Live Chat jobs in Rochester, NY? The most popular types of Live Chat jobs in Rochester, NY are:
What are popular job titles related to Hourly Live Chat jobs in Rochester, NY? For Hourly Live Chat jobs in Rochester, NY, the most frequently searched job titles are:
What cities near Rochester, NY are hiring for Hourly Live Chat jobs? Cities near Rochester, NY with the most Hourly Live Chat job openings:

Remote Customer Service Representative

Viajemos Solas pero en Grupo

Rochester, NY • Remote

$15.75 - $21.50/hr

Part-time

Re-posted 9 days ago


Job description

We are seeking motivated and customer-focused individuals to join our remote team as Customer Service Representatives. In this role, you will assist clients with inquiries, coordinate reservations and scheduling requests, provide support throughout the customer experience, and help ensure exceptional service standards are maintained.

The ideal candidate is organized, professional, detail-oriented, and enjoys helping others.

Responsibilities
  • Respond to customer inquiries via phone, email, chat, and online platforms
  • Provide accurate information regarding services, options, and availability
  • Assist with reservations, scheduling, and customer coordination
  • Maintain customer records and documentation
  • Follow up with customers regarding requests and appointments
  • Address concerns and escalate issues when appropriate
  • Deliver exceptional customer service and support
  • Participate in ongoing training and team meetings
Qualifications
  • Strong communication and interpersonal skills
  • Excellent customer service mindset
  • Ability to multitask and manage priorities effectively
  • Strong organizational and problem-solving skills
  • Comfortable using online systems, email, and web-based tools
  • Previous customer service, hospitality, administrative, or support experience is a plus
  • High school diploma or equivalent preferred
Benefits
  • Remote work environment
  • Flexible scheduling options
  • Ongoing training and development
  • Supportive team atmosphere
  • Opportunities for professional growth
  • Recognition and performance-based advancement opportunities
Ideal Candidate

You enjoy working with people, have strong attention to detail, communicate professionally, and take pride in providing excellent customer experiences from initial inquiry through completion of services.