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Hotel Bethlehem

Hotel Front Desk Agent/Part Time

Bethlehem, PA · On-site

$13 - $16.50/hr

Experience with hotel software preferred REQUIREMENTS * Provide a first-rate guest experience * Provide information to guests about hotel policies, services and amenities * Respond to requests from ...

Hotel Bethlehem

Hotel Front Desk Agent/Full Time

Bethlehem, PA · On-site

$13 - $16.50/hr

Experience with hotel software preferred REQUIREMENTS * Provide a first-rate guest experience * Provide information to guests about hotel policies, services and amenities * Respond to requests from ...

Choice Hotels

Hotel Front Desk Agent

Fresno, CA · On-site

$14.25 - $17.75/hr

... learn hotel software quickly. • Excellent verbal and written communication skills. • Strong customer service orientation and professional demeanor. • Ability to work overnight shifts and ...

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How much do hotel software jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for hotel software in the United States is $33.84, according to ZipRecruiter salary data. Most workers in this role earn between $21.88 and $44.95 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the hotel software position, and why are they important?

To thrive in a Hotel Software Developer role, candidates typically need strong programming skills (such as in Java, C#, or Python), software engineering knowledge, and a background in hospitality technology or management information systems. Experience with property management systems (PMS), booking engines, APIs, and certifications in software development or hotel technology systems are often highly valued. Excellent problem-solving, teamwork, and communication skills distinguish top performers in this field. These competencies are crucial for building reliable, user-friendly solutions that meet the evolving needs of hotels and their guests.

What are some typical challenges faced by hotel software developers in this industry?

Hotel Software Developers often navigate the complexities of integrating new technologies with legacy hotel management systems, ensuring compatibility and data security. They must also keep up with evolving guest expectations, such as implementing seamless mobile check-in, digital room keys, and personalized guest experiences. Balancing user-friendly design with robust functionality can be challenging, especially when collaborating with non-technical hotel staff and stakeholders. These challenges provide opportunities for continuous learning and professional growth within a dynamic and highly service-oriented environment.

What is a hotel software job?

A Hotel Software job typically involves working with technology solutions designed for the hospitality industry, such as property management systems (PMS), reservation platforms, and guest experience applications. Professionals in this field may develop, implement, or support hotel software to improve operations, booking efficiency, and guest satisfaction. Roles can range from software developers and IT support specialists to sales and training professionals. Strong technical skills, industry knowledge, and customer service expertise are often required.

More about Hotel Software jobs
What cities are hiring for Hotel Software jobs? Cities with the most Hotel Software job openings:
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What job categories do people searching Hotel Software jobs look for? The top searched job categories for Hotel Software jobs are:
Hotel Software jobs near you
Infographic showing various Hotel Software job openings in the United States as of August 2026, with employment types broken down into 63% Full Time, and 37% Part Time. Highlights an 100% In-person job distribution, with an average salary of $70,381 per year, or $33.8 per hour.

Hotel Front Desk Agent/Full Time

Hotel Bethlehem

Bethlehem, PA

$14 - $15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

Job description

Accolades with an Award-Winning Hotel

  • Five-Time #1 Best Historic Hotel in America-USA Today (2021 - 2025)
  • #1 Best Historic Hotel and Best Social Media-Historic Hotels of America
  • 2025 Preferred Hotels & Resorts in Pennsylvania-S. News and World Report
  • Voted Best Hotel in the Lehigh Valley-TripAdvisor
  • Awarded as Top Workplace-Morning Call


Why Work for Us

Historic Hotel Bethlehem offers their employees the opportunity to work alongside a team of dedicated individuals who are devoted to embracing the hotel's culture and legacy. We strive to develop a team with pride and passion in each and every role to take care of guests and each other.


Competitive Benefits Including

FULL TIME POSITIONS

  • Medical, Dental and Vision Insurance with hotel paying a large portion
  • Generous paid time off-Tip staff get the average of hourly wage when on PTO so you can take a vacation and not lose salary
  • Bonus incentive programs
  • 401k with matching funds
  • Hotel provided life insurance
  • Hotel discounts through Historic Hotels of America


POSITION SUMMARY:

Full Time positions available.

Acts as the ambassador of Historic Hotel Bethlehem. Takes ownership of the guest experience by maintaining a positive and proactive rapport. Manages the arrival, departure and overall experience for hotel guests.


SKILLS REQUIRED TO PERFORM ESSENTIAL DUTIES:

  • Strong customer service orientation
  • Strong listening skills and patience
  • Ability to deal well with people in a professional and courteous manner
  • Excellent phone skills
  • Experience with hotel software preferred


REQUIREMENTS

  • Provide a first-rate guest experience
  • Provide information to guests about hotel policies, services and amenities
  • Respond to requests from guests for assistance and information about the local area
  • Selling and up-selling rooms to "walk-in" customers
  • Communicate with the sales department to ensure knowledge of key accounts and groups
  • Entering/changing reservation information on the computer system
  • Posting charges to guest accounts
  • Processing payments from guests
  • Closing, balancing and making necessary corrections to guest accounts
  • Counting and balancing cash, credit cards and direct bill accounts
  • Listening for or anticipating and responding to guest complaints
  • Operating hotel switchboard or PBX. Use established greeting when answering the phone or meeting guests in person. Speak with attitude of warmth and friendliness. Find a way to say "yes" to their needs if you are reasonably able to do so. Look for ways to be helpful and courteous.
  • Maintaining daily logs
  • You are part of the property's security team and are responsible to report any potential safety or security hazards to management immediately. Know all emergency procedures to follow and how to respond in the event of different types of emergencies.
  • Ability to work weekends and holidays


QUALIFICATIONS:

Must be 18 years of age or older. Must have a high school diploma or equivalent. Must be able to communicate effectively and verbally in English. Excellent hospitality skills. Self-motivated with excellent organizational skills and attention to detail. Ability to work a flexible schedule including extended hours, weekends and holidays.


PHYSICAL REQUIREMENTS:

Also, applicants must have the ability to use abdominal and back muscles and be able to stand for the duration of the shift. Must also have the ability to make fast, simple, repeated movements of the fingers, hands, and wrists, and to reach and stretch, bend, kneel and squat.


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