ZipRecruiter

Log In

1

Hotel Operations Manager Jobs in Raleigh, NC (NOW HIRING)

Opal Hotels Group

HR Manager

Raleigh, NC · On-site

$80K - $90K/yr

Position Summary Opal Hotels Group is seeking a dynamic and experienced HR Manager to lead and support all human resources operations across our hotel portfolio and corporate teams - based in Raleigh ...

White Lodging

Chief Engineer

Raleigh, NC

Lead all hotel engineering operations at Sheraton - including building maintenance, mechanical systems, energy management, and facilities function across this large-scale downtown Sheraton property

Hotel Management and Consulting

Guest Attendant

Apex, NC · On-site

$15 - $17/hr

Minimum of one year in customer service; hotel operations experience preferred. * Proficient computer skills. * Excellent communication skills. * Strong organizational, time management, and problem ...

Hotel Management and Consulting

Guest Attendant

Apex, NC · On-site

$15 - $17/hr

Minimum of one year in customer service; hotel operations experience preferred. * Proficient computer skills. * Excellent communication skills. * Strong organizational, time management, and problem ...

next page

Showing results 1-20

All JobsHotel Operations Manager JobsHotel Operations Manager Jobs in Raleigh, NC

Hotel Operations Manager information

See Raleigh, NC salary details

$29.2K

$53.5K

$90.4K

How much do hotel operations manager jobs pay per year?

As of Jul 3, 2026, the average yearly pay for hotel operations manager in Raleigh, NC is $53,504.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,900.00 and $61,700.00 per year, depending on experience, location, and employer.

What is the highest paying job in hotel management?

The highest paying roles in hotel management are often executive positions such as General Manager of luxury or large-scale hotels, or regional and corporate executives like Vice President of Operations. These roles typically require extensive experience, strong leadership skills, and often advanced certifications or degrees in hospitality management or business. Salaries for these positions can exceed six figures annually depending on the size and location of the property.

What Does a Hotel Operations Manager Do?

A hotel operations manager looks after the daily operations of a hotel, lodge, or motel. Your duties include hiring and training new staff, maintaining budgets, ordering supplies and equipment for the hotel, and creating and maintaining work schedules. The career requires you have several qualifications, such as a degree in hospitality management, particularly for work at a larger hotel, or several years of experience in a similar job. Important skills include leadership ability, close attention to detail, and verbal and written communication. You must be comfortable interacting with clients and paying close attention to their needs while in your establishment.

What does a hotel operations manager do?

A hotel operations manager oversees daily hotel activities, including front desk operations, housekeeping, maintenance, and guest services. They coordinate staff, ensure quality standards, manage budgets, and implement policies to ensure smooth hotel functioning and guest satisfaction.

What are the key skills and qualifications needed to thrive as a Hotel Operations Manager, and why are they important?

To thrive as a Hotel Operations Manager, you need strong leadership, organizational, and hospitality management skills, typically backed by a degree in hospitality or business administration and relevant industry experience. Familiarity with property management systems (PMS), reservation software, and compliance standards is essential. Exceptional interpersonal skills, problem-solving abilities, and adaptability help you lead teams and ensure guest satisfaction. These competencies are crucial for maintaining smooth daily operations, upholding service quality, and driving overall hotel success.

What are the main challenges a Hotel Operations Manager faces when coordinating different departments, and how can they be overcome?

A Hotel Operations Manager often navigates challenges like aligning the goals of various departments—such as housekeeping, front desk, and food & beverage—to ensure seamless guest experiences. Communication gaps and conflicting priorities can arise, especially during busy periods. To overcome these challenges, successful managers hold regular interdepartmental meetings, implement clear standard operating procedures, and foster a culture of collaboration and open feedback. This proactive approach helps maintain service consistency and supports the overall operational efficiency of the hotel.

What skills do you need to be a hotel operations manager?

A hotel operations manager needs strong leadership, communication, and organizational skills to oversee daily hotel functions. They should have knowledge of hospitality management, customer service, and familiarity with hotel management software. Problem-solving abilities and the capacity to manage staff and budgets are also essential.

How much is the salary of an operations manager?

The salary of a Hotel Operations Manager typically ranges from $50,000 to $90,000 annually, depending on experience, location, and the size of the hotel. Many managers also receive bonuses and benefits based on performance and hotel profitability.
More about Hotel Operations Manager jobs
What are popular job titles related to Hotel Operations Manager jobs in Raleigh, NC? For Hotel Operations Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Hotel Operations Manager jobs in Raleigh, NC look for? The top searched job categories for Hotel Operations Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Hotel Operations Manager jobs? Cities near Raleigh, NC with the most Hotel Operations Manager job openings:
Hotel Operations Manager jobs near you
Infographic showing various Hotel Operations Manager job openings in Raleigh, NC as of June 2026, with employment types broken down into 94% Full Time, and 6% Contract. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $53,504 per year, or $25.7 per hour.
Maintenance Engineer Tech at AC Hotel Raleigh Downtown

Maintenance Engineer Tech at AC Hotel Raleigh Downtown

Summit Hospitality Incorporated

Raleigh, NC • On-site

$16 - $18/hr

Full-time, Part-time

PTO

Posted 7 days ago

Be an early applicant

Job description

Description:


JOB DESCRIPTION

JOB TITLE: ENGINEER TECH

DEPARTMENT: ENGINEERING

REPORTS TO: CHIEF ENGINEER/OPERATIONS MANAGER

JOB TYPE: FULL AND PART-TIME POSITIONS AVAILABLE

Summary: As an Engineer Tech for the Hotel Division of Summit Hospitality Group, you hold an essential position responsible for performing a variety of work in the maintenance and repair of the hotel’s facilities, and equipment. Will promote a safe working environment and quality of service to achieve maximum guest satisfaction. The Engineer Tech will work with managers, inspectors, and department heads to ensure maximum efficiency and safety and shall strive to always provide service to both internal and external guests.

Qualifications:

  • 1-2 years of experience with name brand hotel Engineer experience preferred
  • Can-do attitude and willingness to jump-in and do the assigned work in a cheerful and respectful manner
  • Service oriented style with professional presentation
  • High energy and attention to detail
  • Teamwork and partnership attitude towards fellow associates and management


Requirements:

Responsibilities:

  • Ensures complete guest satisfaction. Treats guest in friendly and helpful manner.
  • Assists with preventative maintenance and completing work orders such as replacing ceiling tiles, light bulbs, patching vinyl, etc. to maintain the hotel and keep the product quality to standard.
  • Performs other preventative maintenance assignments on a scheduled basis such as “room care”.
  • Services the hotel’s pool, including adjusting chemicals and cleaning filters, completing maintenance request forms and record logs.
  • Assists in checking and making minor repairs on general plumbing systems and fixtures such as pipelines, toilets and sinks, kitchen and laundry equipment.
  • Responds in a courteous manner to all guest questions, complaints, and or requests to ensure strong guest satisfaction.
  • Must be able to recognize potential safety hazards and security problems in the hotel and act upon each, accordingly; be willing and able to comply with hotel policies and procedures including appearance and grooming, safety, security, key control and emergency procedures.
  • Must have some knowledge associated with HVAC, boilers, electrical, carpentry, dry walling, painting, plumbing, roofing, and landscaping.
  • Must be able to troubleshoot and repair routine mechanical and electrical malfunctions in hotel systems and equipment.
  • Must be willing and able to be responsive to complaints and maintenance and be willing and able to “pitch-in” and help co-workers with their job duties and be a team player.
  • Maintains all franchise standards and follow-up on inspection deficiencies.
  • Investigates guest complaints.
  • Assists in conducting the departmental operational audits and assists in developing corrective action plans.
  • Practices the “Summit Hospitality Culture” and ensures all cultural expectations are implemented and regularly practiced.
  • Supports hotel’s training needs and efforts.
  • Duties are subject to change and additional responsibilities/tasks may be assigned as needed.

Work Environment:

  • Flexible work schedule including availability on weekends
  • Must have reliable source of transportation
  • Must be able to stand up and move about the facility for the majority of shift
  • Must be able to occasionally lift, carry, push & pull up to 50 lbs
  • Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently, and squeezing & overhead reaching occasionally
  • Must be able to bend, squat, crawl, kneel, push, pull, walk on uneven surfaces on a frequent basis
  • Must be able to frequently handle objects and equipment to maintain the facility
  • The physical demands described here are representative of those that must be met by associate to successfully perform the essential functions of this job.
  • Must have the ability to obtain and/or maintain any government required licenses, certificates, or permits

Benefits:

Fulltime Employees

  • Personal time after 90-days
  • Insurance benefits after 90-days
  • Vacation Time

Summit Hospitality Group is an Equal Opportunity Employer.

Summit Hospitality Group LTD. and its affiliates provide equal employment opportunities to all applicants without regard to an applicant's race, color, sex, religion, disability, national origin, citizenship, veteran status, genetic information, sexual orientation or gender identity, or on the basis of age with respect to persons 18 years or older.