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Hotel Supervisor Jobs in Raleigh, NC (NOW HIRING)

Concord Hospitality

Hotel Housekeeper

Durham, NC · On-site

$14 - $16/hr

Reporting lost and found articles to your supervisor. * Respond to guest requests in a friendly and timely manner. Imagine how our guests feel, when they open the door to the hotel room that you just ...

Concord Hospitality

Hotel Housekeeper

Durham, NC · On-site

$14 - $16/hr

Reporting lost and found articles to your supervisor. * Respond to guest requests in a friendly and timely manner. Imagine how our guests feel, when they open the door to the hotel room that you just ...

Concord Hospitality

Hotel Housekeepers

Raleigh, NC · On-site

$13.25 - $17.50/hr

Reporting lost and found articles to your supervisor. * Respond to guest requests in a friendly and timely manner. Imagine how our guests feel, when they open the door to the hotel room that you just ...

Shri Hotels

Hotel Housekeeper

Smithfield, NC · On-site

$14/hr

Perform cleaning duties and arrange guest rooms to our hotel's standard before guests arrive * Maintain common spaces including the hotel lobby, corridors, and public restrooms * Make beds, strip ...

Shri Hotels

Hotel Breakfast Attendant

Smithfield, NC · On-site

$11/hr

Our busy hotel is looking for a detail-oriented person to set up and take down our breakfast buffet, ensuring that fruits, bread, cereals, and bakery items are always available. You'll also need to ...

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All JobsHotel Supervisor JobsHotel Supervisor Jobs in Raleigh, NC

Hotel Supervisor information

See Raleigh, NC salary details

$32.1K

$62.3K

$127.3K

How much do hotel supervisor jobs pay per year?

As of Aug 28, 2026, the average yearly pay for hotel supervisor in Raleigh, NC is $62,276.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,700.00 and $69,000.00 per year, depending on experience, location, and employer.

What is a hotel supervisor?

A Hotel Supervisor manages the daily operations of a hotel to ensure smooth functioning and excellent guest service. They oversee staff, handle customer complaints, monitor housekeeping and front desk operations, and ensure compliance with hotel policies. They also assist in training employees and maintaining quality standards. Strong leadership, problem-solving, and communication skills are essential for this role.

What skills and qualifications are needed to be a hotel supervisor?

To thrive as a Hotel Supervisor, you need experience in hospitality management, leadership, and staff coordination, typically supported by a degree in hospitality or substantial industry experience. Familiarity with property management systems (PMS), reservation platforms, and health and safety regulations is essential. Exceptional communication, conflict resolution, and customer service skills set standout supervisors apart and help foster positive guest experiences. These abilities ensure smooth daily operations, satisfied guests, and a motivated team—key factors in a successful hotel environment.

What are the typical career advancement opportunities for a hotel supervisor?

Hotel Supervisors often have strong opportunities for career growth within the hospitality industry, such as advancing to Assistant Manager, Front Office Manager, or General Manager positions. The experience gained in supervising staff, managing guest relations, and handling hotel operations prepares you for higher-responsibility roles where leadership and operational expertise are crucial. Many hotels also offer leadership development programs, on-the-job training, and the chance to work across different departments to broaden your skills. Demonstrating initiative, achieving performance targets, and building strong guest satisfaction can accelerate your career progression in this dynamic field.

How do you become a hotel supervisor?

To become a hotel supervisor, candidates typically need previous experience in hotel or hospitality roles, such as front desk or housekeeping, along with strong leadership and communication skills. Many employers prefer candidates with a high school diploma or equivalent, and some may require or prefer relevant certifications or training in hospitality management. Advancement often involves gaining experience, demonstrating reliability, and developing managerial abilities.

What are popular job titles related to Hotel Supervisor jobs in Raleigh, NC?

For Hotel Supervisor jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Hotel Supervisor jobs in Raleigh, NC look for?

The top searched job categories for Hotel Supervisor jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Hotel Supervisor jobs?

Cities near Raleigh, NC with the most Hotel Supervisor job openings:

Hotel Supervisor jobs near you
Infographic showing various Hotel Supervisor job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $62,276 per year, or $29.9 per hour.

Hotel Assistant General Manager

Hilton Garden Inn Raleigh-Durham/RTP

Durham, NC • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 17 days ago

Job description

SREE Hotels LLC is seeking an enthusiastic leader to fill the Assistant General Manager position at our Hilton Garden Inn hotel, located in Raleigh-Durham/Research Triangle Park area.

As an Assistant General Manager you will enjoy professional training & development, responsive corporate support, competitive pay, and an excellent benefits package that includes fully-paid health insurance after 3 years’ of service, dental & vision insurance and a matching 401K. 

Primary Purpose

To assist in overseeing the hotel in all aspects of operations effectively, ensuring proper training of staff, compliance to brand standards, promoting high guest satisfaction and profitability.

Responsibilities

  • Provide vision for the staff by promoting company and brand standards.
  • Interview, hire and onboard new staff to meet the highest levels of guest service.
  • Ensure new associates participate in new-hire orientation and make sure all associates receive proper job-related training as well as participate in all required ongoing training requirements.
  • Schedule staff for appropriate levels of service that drive guest satisfaction yet maintain profitability
  • Fill in whatever capacity is needed when staffing levels are limited due to unexpected surges in occupancy, inclement weather, call outs or any other unforeseen reason.
  • Coach and mentor staff to facilitate high associate satisfaction
  • Process daily deposits and make collection calls to customers with direct billing approval.
  • Identify and take action to drive incremental revenue during high demand times through effective yield management.
  • Conduct daily and weekly inspections of the entire facility and work with other department leaders to ensure cleanliness and maintenance issues are addressed timely and effectively.
  • Review daily audit reports for accuracy and investigation of any irregularities.
  • Provide feedback to staff during staff meetings about a) guest survey scores, b) associate survey scores, c) financial goals/budgets, and d) operational issues to facilitate associate understanding and buy-in toward areas in need of improvement.
  • Interact with guests when there is a complaint and resolve it to their satisfaction.

Qualifications

  • At least 3 years of hotel supervisory or management experience required.
  • Hilton Brand experience strongly preferred.
  • Full operational knowledge of property management system.
  • Must be a positive role model for staff and co-workers with ability to identify and resolve problems timely.
  • Must be flexible in work hours to accommodate last minute changes in scheduling
  • Must be able to change tasks and adjust energy level needed to accommodate a fast paced environment.
  • Must have strong interpersonal skills to engage and interact with associates and guests
  • Must be detail oriented in supervising staff, inspection of facilities and completing assignments.

Job Setting and Physical Demands

Employees in this position work primarily indoors. To perform the job successfully the candidate must be able to use a computer and other standard office equipment, talk to customers on the phone, and maintain a calm demeanor when dealing with customer issues. Employees must also be able to walk and stand for long periods of time. The Assistant General Manager must be able to quickly maneuver to any location in the hotel. Fluency in the English language and the ability to speak, hear, read and write are required as is the ability to work any hours/days of the week necessary to meet business requirements.

Disclaimer

This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions (as covered under the Americans with Disabilities Act) expected of people assigned to this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. All employees may be required to perform activities outside of their normal job responsibilities from time to time as needed.

EOE - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability or veteran status.

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