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Hotel Operations Manager Jobs in Raleigh, NC (NOW HIRING)

STANLEY GB OPS LLC

Hotel General Manager

Durham, NC

$50K - $60K/yr

The Hotel Manager will be involved in every aspect of the hotel operations, from dealing with customer complaints to strategizing and preparing reports. The Hotel Manager must possess excellent ...

PetSmart Careers

Retail Operations Manager

Garner, NC

$17.18 - $27.50/hr

... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.

PetSmart

Retail Operations Manager

Garner, NC · On-site

... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.

PetSmart

Retail Operations Manager

Garner, NC · On-site

... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.

PetSmart

Retail Operations Manager

Garner, NC

... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.

PetSmart

Retail Operations Manager

Garner, NC

... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.

PetSmart Careers

Retail Operations Manager

Durham, NC

$17.18 - $27.50/hr

... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.

PetSmart

Retail Operations Manager

Durham, NC · On-site

... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.

PetSmart

Retail Operations Manager

Garner, NC · On-site

$17.18 - $27.50/hr

... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.

PetSmart Careers

Retail Operations Manager

Garner, NC · On-site

$17.18 - $27.50/hr

... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.

PetSmart

Retail Operations Manager

Durham, NC

... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.

PetSmart

Retail Operations Manager

Durham, NC

... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.

PetSmart

Retail Operations Manager

Durham, NC · On-site

$17.18 - $27.50/hr

... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.

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All JobsHotel Operations Manager JobsHotel Operations Manager Jobs in Raleigh, NC

Hotel Operations Manager information

See Raleigh, NC salary details

$29.2K

$53.5K

$90.4K

How much do hotel operations manager jobs pay per year?

As of Jun 11, 2026, the average yearly pay for hotel operations manager in Raleigh, NC is $53,504.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,900.00 and $61,700.00 per year, depending on experience, location, and employer.

What is the highest salary for a hotel manager?

The highest salary for a hotel operations manager can exceed $100,000 annually, especially in luxury or high-end properties, with experienced managers in major markets earning even more. Salaries depend on factors such as location, hotel size, and level of responsibility, and may include bonuses and benefits.

What Does a Hotel Operations Manager Do?

A hotel operations manager looks after the daily operations of a hotel, lodge, or motel. Your duties include hiring and training new staff, maintaining budgets, ordering supplies and equipment for the hotel, and creating and maintaining work schedules. The career requires you have several qualifications, such as a degree in hospitality management, particularly for work at a larger hotel, or several years of experience in a similar job. Important skills include leadership ability, close attention to detail, and verbal and written communication. You must be comfortable interacting with clients and paying close attention to their needs while in your establishment.

What does a hotel operations manager do?

A hotel operations manager oversees daily hotel activities, including front desk operations, housekeeping, maintenance, and guest services. They coordinate staff, ensure quality standards, manage budgets, and implement policies to ensure smooth hotel functioning and guest satisfaction.

What are the key skills and qualifications needed to thrive as a Hotel Operations Manager, and why are they important?

To thrive as a Hotel Operations Manager, you need strong leadership, organizational, and hospitality management skills, typically backed by a degree in hospitality or business administration and relevant industry experience. Familiarity with property management systems (PMS), reservation software, and compliance standards is essential. Exceptional interpersonal skills, problem-solving abilities, and adaptability help you lead teams and ensure guest satisfaction. These competencies are crucial for maintaining smooth daily operations, upholding service quality, and driving overall hotel success.

What are the main challenges a Hotel Operations Manager faces when coordinating different departments, and how can they be overcome?

A Hotel Operations Manager often navigates challenges like aligning the goals of various departments—such as housekeeping, front desk, and food & beverage—to ensure seamless guest experiences. Communication gaps and conflicting priorities can arise, especially during busy periods. To overcome these challenges, successful managers hold regular interdepartmental meetings, implement clear standard operating procedures, and foster a culture of collaboration and open feedback. This proactive approach helps maintain service consistency and supports the overall operational efficiency of the hotel.

What is the highest paying hotel job?

The highest paying hotel job is typically the General Manager, who oversees all hotel operations and can earn a six-figure salary depending on the property's size and location. Other high-paying roles include regional managers and corporate executives in hotel chains, often requiring extensive experience and leadership skills.

How much is the salary of an operations manager?

The salary of a Hotel Operations Manager typically ranges from $50,000 to $90,000 annually, depending on experience, location, and the size of the hotel. Many managers also receive bonuses and benefits as part of their compensation package.
More about Hotel Operations Manager jobs
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What job categories do people searching Hotel Operations Manager jobs in Raleigh, NC look for? The top searched job categories for Hotel Operations Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Hotel Operations Manager jobs? Cities near Raleigh, NC with the most Hotel Operations Manager job openings:
Hotel Operations Manager jobs near you
Operations Manager @ Hilton Garden Inn Durham Southpoint

Operations Manager @ Hilton Garden Inn Durham Southpoint

Summit Hospitality Incorporated

Durham, NC • On-site

Full-time

PTO

Posted 16 days ago

Job description

Description:

SUMMIT HOSPITALITY GROUP: OPERATIONS MANAGER JOB DESCRIPTION


SUMMARY: The Operations Manager for the Hotel Division of Summit Hospitality Group has leadership responsibility for all duties of the front desk operation which includes staff training, inter-department communications, and staff scheduling. The Operations Manager will possess strong communication and people skills and a sense of urgency for resolving guest problems and issues with a friendly manner and ensure that appropriate action(s) are taken to guarantee guest satisfaction. This is a very visible position for which adherence to corporate policies and procedures as well as Franchise Brand standards, is paramount.

PREREQUISITES/QUALIFICATIONS:

  • A minimum of 2-5 years of experience with name-brand hotel/restaurant companies
  • 2-5 years of progressive management experience preferred
  • Service-oriented style with professional presentation and interpersonal skills
  • Hotel/Hospitality degree is an asset
  • Clear concise, written and verbal communication skills (English)
  • Proficient in Microsoft & Excel
  • High energy, entrepreneurial spirit, motivational leader.
  • Interest in career progression in hotel/hospitality management roles

WORK ENVIRONMENT:

  • Flexible work schedule
  • Able to lift 25 lbs.
  • Valid Driver’s License
  • Sitting, standing, and moving for extended periods of time

Benefits:

  • Personal time/Vacation time
  • Insurance benefits
  • Quarterly Bonuses
  • Hotel Discounts

Summit Hospitality Group is an Equal Opportunity Employer.

Summit Hospitality Group LTD. and its affiliates provide equal employment opportunities to all applicants without regard to an applicant's race, color, sex, religion, disability, national origin, citizenship, veteran status, genetic information, sexual orientation or gender identity, or on the basis of age with respect to persons 18 years or older.


Requirements:

DUTIES & RESPONSIBILITIES:

  • The expectations of this position require a 50 hour work week, which includes weekends/evenings (Saturday and/or Sunday). Hours beyond 50 must be approved in advance by your supervisor. This only applies to Associates who are non-exempt
  • Responsible for short and long term planning and management of the hotel’s Front Office operations
  • Develop and recommend the budget, labor costs plans in collaboration with the AGM & GM of the hotel
  • Strict adherence to the approved budget for the hotel operations
  • Ensure proper staffing levels for customer service goals
  • Maintain guest room inventory
  • Coach and counsel employees to reflect Corporate and Brand Service Standards and Procedures
  • Perform all tasks of a Front Office staff as needed to facilitate service
  • Ops Manager tasks include: Coding invoices, daily deposits, accounts receivables, scheduling, processing/protecting petty cash, and room inspections
  • Maintain excellent communications with Housekeeping Department
  • Maintain information on prices, rates, special packages, programs, etc.
  • Investigate, analyze, resolve and report guest complaints in a timely fashion
  • Create expectations, lead people, manage processes, and hold people accountable for the agreed upon tasks and responsibilities
  • Cover open shifts due to call offs and/or low business levels
  • Must be able to work all shift including weekends and evenings
  • Capable of developing and training subordinates
  • Inspect public areas and ensure proper cleanliness
  • Duties are subject to change and additional responsibilities/tasks may be assigned as needed