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Hotel Operation Manager Jobs in Raleigh, NC (NOW HIRING)

CMC Hotels

Operations Manager

Cary, NC · On-site

Support the General Manager in the overall operation and success of the hotel. * Provide daily leadership and oversight of Front Office, Food & Beverage and Housekeeping operations. * Maintain ...

CMC Hotels

Operations Manager

Cary, NC

Support the General Manager in the overall operation and success of the hotel. * Provide daily leadership and oversight of Front Office, Food & Beverage and Housekeeping operations. * Maintain ...

Clover Hospitality Group

Hotel General Manager

Durham, NC · On-site

$50K - $60K/yr

The Hotel Manager will be involved in every aspect of the hotel operations, from dealing with customer complaints to strategizing and preparing reports. The Hotel Manager must possess excellent ...

White Lodging Careers

Chief Engineer

Raleigh, NC · On-site

Lead all hotel engineering operations at Sheraton - including building maintenance, mechanical systems, energy management, and facilities function across this large-scale downtown Sheraton property

White Lodging

Chief Engineer

Raleigh, NC · On-site

Lead all hotel engineering operations at Sheraton - including building maintenance, mechanical systems, energy management, and facilities function across this large-scale downtown Sheraton property

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All JobsHotel Operation JobsHotel Operation Manager JobsHotel Operation Manager Jobs in Raleigh, NC

Hotel Operation Manager information

See Raleigh, NC salary details

$29.2K

$53.5K

$90.4K

How much do hotel operation manager jobs pay per year?

As of Aug 3, 2026, the average yearly pay for hotel operation manager in Raleigh, NC is $53,507.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,900.00 and $61,700.00 per year, depending on experience, location, and employer.

What are some common challenges faced by hotel operation managers, and how are they typically addressed?

Hotel Operation Managers often face challenges such as ensuring consistent service quality across departments, managing high occupancy periods, and addressing guest concerns promptly. To overcome these, they implement standardized operating procedures, invest in staff training, and maintain clear communication channels with their team. Additionally, they regularly review guest feedback and collaborate closely with housekeeping, front desk, and food & beverage teams to proactively resolve issues and enhance guest satisfaction.

What does a hotel operation manager do?

A Hotel Operation Manager oversees the daily functions of a hotel to ensure smooth and efficient operations. Their responsibilities typically include managing staff, ensuring guest satisfaction, handling budgets, coordinating departments such as housekeeping, front desk, and maintenance, and implementing hotel policies and standards. They play a key role in maintaining high service quality, addressing guest issues, and optimizing hotel profitability. Ultimately, they ensure the hotel runs efficiently while providing an excellent guest experience.

What are the key skills and qualifications needed to thrive as a hotel operation manager, and why are they important?

To thrive as a Hotel Operation Manager, you need a solid background in hospitality management, business administration, and proven experience overseeing hotel operations. Familiarity with property management systems (PMS), booking software, and certifications like CHA (Certified Hotel Administrator) are typically required. Excellent leadership, problem-solving, and interpersonal skills help foster a positive work environment and guest satisfaction. These competencies are crucial for ensuring efficient hotel operations, high service standards, and profitability in a competitive industry.
What are popular job titles related to Hotel Operation Manager jobs in Raleigh, NC? For Hotel Operation Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Hotel Operation Manager jobs in Raleigh, NC look for? The top searched job categories for Hotel Operation Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Hotel Operation Manager jobs? Cities near Raleigh, NC with the most Hotel Operation Manager job openings:
Hotel Operation Manager jobs near you
Infographic showing various Hotel Operation Manager job openings in Raleigh, NC as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 25% Part Time, 1% Temporary, and 4% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $53,507 per year, or $25.7 per hour.

General Manager - New Hotel Opening!

Hampton Inn Alston

Cary, NC • On-site

$95K - $105K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Job description

Join Our Team as a General Manager at the brand-new Hampton Inn Raleigh Cary Alston Town Center!

At Parks Hospitality Group, you'll play a key role in leading the opening and ongoing operations of this exciting new property. This is a unique opportunity to be part of the inaugural leadership team, helping shape the culture, build the team from the ground up, and set the standard for exceptional guest experiences from day one! As General Manager, you will oversee all aspects of the hotel’s operation, including team leadership, financial performance, operational excellence, and delivering outstanding service for every guest.

What You’ll Do:

  • Oversee all hotel operations, ensuring guest satisfaction, safety, and compliance with brand standards.
  • Manage hotel staff across all departments, providing leadership, training, and support.
  • Monitor financial performance and implement strategies to improve profitability.
  • Develop and execute sales and marketing strategies to increase occupancy and revenue.
  • Ensure the hotel complies with all legal and regulatory requirements.
  • Handle guest feedback and complaints, ensuring high levels of satisfaction and loyalty.
  • Work with department heads to create operational plans and set performance goals.
  • Foster a positive workplace culture and ensure ongoing team member development.
  • Manage inventory and ordering, ensuring efficient and cost-effective operations.

What You’ll Need:

  • 4+ years of hotel management experience, with 2 years of prior General Manager experience required.
  • Hilton experience highly preferred.
  • Strong leadership and financial management skills.
  • Excellent communication and interpersonal abilities.

Why You’ll Love Working Here:

  • Competitive pay and comprehensive benefits, including medical, dental, and vision from day one.
  • 401(k) with company matching to help you plan for the future.
  • Paid time off (PTO) for all team members, because we value your well-being.
  • Team Member Recognition Program to celebrate your achievements.
  • Discounts on hotel stays and dining.
  • Opportunities for personal and professional growth within Parks Hospitality Group, a company recognized as a Best Place to Work.

About Us:

At Parks Hospitality Group, we strive for excellence in everything we do. Our team is dedicated to delivering outstanding service and creating memorable experiences for our guests. We offer a supportive and collaborative environment where you can grow professionally and be recognized for your contributions.

Location:

Hampton Inn Raleigh Cary Alston Town Center | 4050 St. Martin St., Cary, NC 27519