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Hotel Keeper Jobs in Raleigh, NC (NOW HIRING)

The Mayton Hotel

Bell person

Cary, NC

$14/hr

... and keeping proper inventory of all cars and keys. * Recognize all returning and VIP guests and welcome them back. Escort all guests checking in to their accommodations following hotel procedure.

The Umstead Hotel and Spa

Front Office Concierge

Cary, NC · On-site

$15.75 - $20.50/hr

... of hotel services, features and room amenities * Displays excellent verbal, written, and guest relations skills; attention to detail and strong follow thru skills * Keeps area maps, brochures and ...

21c Museum Hotel Durham

Front Desk Agent

Durham, NC · On-site

$13 - $16.25/hr

... hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue. * Maintains good customer relations by keeping abreast of all in-house and ...

Shri Hotels

General Manager

Raleigh, NC · On-site

$75K/yr

... overall hotel goals * Generate a budget that ensures guest satisfaction and quality of services while also keeping costs balanced and profit margins maximized * Facilitate strategic planning ...

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All JobsHotel Keeper JobsHotel Keeper Jobs in Raleigh, NC

Hotel Keeper information

See Raleigh, NC salary details

$12

$23

$34

How much do hotel keeper jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for hotel keeper in Raleigh, NC is $23.64, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $26.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a hotel keeper, and why are they important?

To thrive as a Hotel Keeper, you need a solid understanding of hospitality management, housekeeping standards, and basic financial oversight, often supported by experience or relevant certifications in hospitality. Familiarity with property management systems (PMS), booking software, and inventory control tools is typically required. Excellent customer service, attention to detail, and strong organizational skills distinguish top performers in this role. These skills ensure smooth hotel operations, satisfied guests, and the maintenance of high-quality service standards.

What are some common challenges faced by hotel keepers, and how can they be managed effectively?

Hotel keepers often face challenges such as managing guest expectations, coordinating with housekeeping and maintenance teams, and handling unexpected issues like overbookings or equipment failures. Effective communication, strong organizational skills, and adaptability are key to navigating these situations successfully. Many hotel keepers find that proactively addressing guest concerns and fostering a collaborative team environment helps maintain high service standards and smooth daily operations.

What is a hotel keeper?

Hotel keepers are professionals responsible for managing the daily operations of a hotel, inn, or similar lodging establishment. Their duties often include supervising staff, ensuring guest satisfaction, handling reservations, maintaining the property, and overseeing finances. They play a key role in maintaining high standards of cleanliness, safety, and customer service. Hotel keepers may also be involved in marketing, budgeting, and responding to guest inquiries or complaints to ensure a positive experience for all visitors.

What is the difference between Hotel Keeper vs Housekeeper?

AspectHotel KeeperHousekeeper
CredentialsMinimal formal education, on-the-job trainingMinimal formal education, on-the-job training
Work EnvironmentHotels, inns, resortsHotels, private homes, commercial establishments
Job DutiesOversees hotel operations, manages staff, handles guest servicesPerforms cleaning, linen changing, room maintenance
Industry UsageCommonly used in hospitality managementCommonly used in hospitality and residential cleaning

While both roles are involved in hotel operations, a Hotel Keeper typically oversees hotel management and guest services, whereas a Housekeeper focuses on cleaning and maintaining guest rooms. The Hotel Keeper has broader responsibilities related to hotel operations, while the Housekeeper specializes in cleaning tasks within the hospitality industry.

What are popular job titles related to Hotel Keeper jobs in Raleigh, NC? For Hotel Keeper jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Hotel Keeper jobs in Raleigh, NC look for? The top searched job categories for Hotel Keeper jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Hotel Keeper jobs? Cities near Raleigh, NC with the most Hotel Keeper job openings:
Hotel Keeper jobs near you
Infographic showing various Hotel Keeper job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 24% Part Time, 1% Temporary, and 5% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $49,161 per year, or $23.6 per hour.

Hotel Housekeepers

Concord Hospitality

Raleigh, NC • On-site

$13.25 - $17.50/hr

Full-time

Re-posted 2 days ago

Concord Hospitality rating

7.2

Company rating: 7.2 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

20th of 108 rated hotels

Job description

Description
Are you ready to begin your journey with Renaissance Hotel; a company who believes in and who supports career advancement opportunities for its associates? If so, we may have the perfect position for you!
Housekeepers is will be responsible for:
  • Cleaning and servicing assigned guest rooms in a timely and organized manner, following procedures and hotel standards.
  • Keeping an organized linen cart that is neat, well stocked and organized.
  • Report any areas within guest rooms that need attention, such as fixtures, door locks, televisions, HVAC, etc.
  • Maintaining security of your equipment, key and supplies issued to you.
  • Reporting lost and found articles to your supervisor.
  • Respond to guest requests in a friendly and timely manner.
    Imagine how our guests feel, when they open the door to the hotel room that you just cleaned, and they see it looking spotless and clean. The work you do impacts guest satisfaction and can make the difference of whether or not guests return to our hotel.
    Renaissance has a great work culture, and our associates are our greatest assets. Full-time associates receive competitive pay and great benefits.
    If you are looking for a job where you will feel valued and can be recognized for your hard work, apply online to Concord Hospitality.
    ¿Estás listo para comenzar un camino con Concord? ¿Una empresa que cree en las oportunidades de desarrollo profesional de sus asociados y las apoya? Si es así, ¡podemos tener la posición perfecta para ti!
    Concord Hospitality está contratando amas de llaves que serán responsables de:
  • Limpiar y dar servicio a las habitaciones asignadas de manera oportuna y organizada, siguiendo los procedimientos y estándares del hotel.
  • Mantener un carrito de lino organizado que esté limpio, bien abastecido y organizado.
  • Informe cualquier área dentro de las habitaciones que necesite atención, como accesorios, cerraduras de puertas, televisores, HVAC, etc.
  • Mantener la seguridad de su equipo, llaves y suministros que se le entreguen.
  • Informar artículos perdidos y encontrados a su supervisor.
  • Responda a las solicitudes de los huéspedes de manera amistosa y oportuna.
    Imagínese cómo se sienten nuestros huéspedes cuando abren la puerta de la habitación del hotel que acaba de ser limpiara y la ven impecable y limpia. El trabajo que realiza tiene un impacto en la satisfacción de los huéspedes y puede marcar la diferencia en el regreso o no de los huéspedes a nuestro hotel.
    Concord Hospitality tiene una gran cultura de trabajo y nuestros asociados son nuestro mayor activo. Los asociados de tiempo completo reciben un salario competitivo y grandes beneficios.
    Si está buscando un trabajo en el que se sienta valorado y reconocido por su arduo trabajo, solicite en línea a Concord Hospitality.
    Qualifications Behaviors
    • Functional Expert: Considered a thought leader on a subject (Preferred)
    • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well (Preferred)
    • Dedicated: Devoted to a task or purpose with loyalty or integrity (Preferred)
    Motivations
    • Preferred
      Job Security: Inspired to perform well by the knowledge that your job is safe
    • Preferred
      Goal Completion: Inspired to perform well by the completion of tasks
    • Preferred
      Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
    Equal Opportunity Employer
    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

    • Source: Concord Hospitality

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