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Tru Hotel Jobs in Raleigh, NC (NOW HIRING)

Operations Manager

Morrisville, NC · On-site

$45K - $50K/yr

Join Our Team as an Operations Manager at the Tru By Hilton Raleigh-Durham Airport! At Parks ... Participate in the hotel's reputation management initiatives, ensuring positive reviews and ...

Executive Housekeeper

Morrisville, NC · On-site

$45K - $50K/yr

Join Our Team as an Executive Housekeeper at the Tru by Hilton Raleigh-Durham Airport! At Parks ... of the hotel, ensuring that every guest room and public area meets our high standards of ...

Tru Hotel information

See Raleigh, NC salary details

$33.5K

$61.5K

$86K

How much do tru hotel jobs pay per year?

As of Aug 17, 2026, the average yearly pay for tru hotel in Raleigh, NC is $61,541.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is a Tru Hotel employee?

A Tru Hotel employee is someone who works at Tru by Hilton, a hotel brand focused on providing simple, vibrant, and affordable accommodations. Employees hold various positions such as front desk agents, housekeepers, maintenance staff, and managers. Their main responsibilities include ensuring a welcoming environment, providing excellent customer service, and maintaining the cleanliness and functionality of the hotel. Tru Hotel employees are trained to deliver a consistent guest experience that aligns with the brand's modern, upbeat atmosphere.

What can I expect from the team structure and daily interactions while working at a Tru Hotel property?

At Tru Hotel, you will typically work within a close-knit team that values collaboration, open communication, and a positive guest experience. Daily responsibilities often involve interacting with guests at the front desk, supporting housekeeping or breakfast services, and assisting with operational tasks as needed. Team members frequently collaborate to resolve guest concerns quickly and ensure smooth hotel operations. The work environment is energetic and fast-paced, offering opportunities to learn from colleagues and cross-train in various hotel functions.

What are the key skills and qualifications needed to thrive as a Tru Hotel front desk agent, and why are they important?

To thrive as a Tru Hotel Front Desk Agent, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with hotel property management systems (PMS), reservation software, and point-of-sale terminals is typically required. Exceptional communication, problem-solving abilities, and a friendly demeanor help create a welcoming environment for guests. These skills are vital for delivering excellent guest experiences and ensuring smooth hotel operations.

What is the difference between Tru Hotel vs Housekeeper?

AspectTru HotelHousekeeper
Primary RoleHospitality service and guest experienceCleaning and maintaining guest rooms
Required CredentialsHigh school diploma or equivalent; hospitality experience helpfulHigh school diploma or equivalent; cleaning experience preferred
Work EnvironmentHotel lobby, guest rooms, common areasGuest rooms, hotel corridors, laundry areas
Employer & IndustryHospitality, hotel industryHospitality, hotel industry

Tru Hotel staff focus on providing a welcoming environment and guest services, while housekeepers primarily handle cleaning and maintaining guest rooms. Both roles are essential in the hotel industry, with overlapping credentials and work environments, but they serve different functions within the hotel operation.

What are popular job titles related to Tru Hotel jobs in Raleigh, NC?

For Tru Hotel jobs in Raleigh, NC, the most frequently searched job titles are:

What cities near Raleigh, NC are hiring for Tru Hotel jobs?

Cities near Raleigh, NC with the most Tru Hotel job openings:

Infographic showing various Tru Hotel job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $61,541 per year, or $29.6 per hour.

Operations Manager

Tru RDU

Morrisville, NC • On-site

$45K - $50K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago


Job description

Join Our Team as an Operations Manager at the Tru By Hilton Raleigh-Durham Airport!

At Parks Hospitality Group, we are looking for an Operations Manager to oversee Guest Services and Breakfast Operation. You will ensure operational excellence and guest satisfaction across these departments.

What You’ll Do:

  • Oversee daily operations of Guest Services, Breakfast and Shuttle, ensuring efficient service and guest satisfaction.
  • Lead efforts to deliver exceptional guest experiences by addressing feedback and resolving complaints.
  • Participate in the hotel’s reputation management initiatives, ensuring positive reviews and feedback.
  • Monitor staffing levels, schedules, and departmental performance.
  • Maintain compliance with safety, health, and brand policies.
  • Conduct regular inspections of rooms, public spaces, and facilities.
  • Act as the primary point of contact for team members and guests, along with the General Manager.
  • Work regularly scheduled desk shifts.
  • Serve as the Manager on Duty, particularly evenings and weekends.

What You’ll Need:

  • 2+ years of hotel operations experience, including supervisory roles.
  • Strong leadership and organizational skills.
  • Proficiency in property management systems.

Why You’ll Love Working Here:

  • Competitive pay and comprehensive benefits, including medical, dental, and vision from day one.
  • 401(k) with company matching to help you plan for the future.
  • Paid time off (PTO) for all team members, because we value your well-being.
  • Team Member Recognition Program to celebrate your achievements.
  • Discounts on hotel stays and dining.
  • Opportunities for personal and professional growth within Parks Hospitality Group, a company recognized as a Best Place to Work.

About Us:

At Parks Hospitality Group, we strive for excellence in everything we do. Our team is dedicated to delivering outstanding service and creating memorable experiences for our guests. We offer a supportive and collaborative environment where you can grow professionally and be recognized for your contributions.

Location:

Tru by Hilton Raleigh-Durham Airport | 350 Airgate Drive, Morrisville, NC 27560