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Hotel Operations Manager Jobs in Michigan (NOW HIRING)

General Manager Dundee MI

Dundee, MI · On-site

$45K - $55K/yr

Manage and oversee all daily operations of the hotel, including front desk, housekeeping, maintenance, and food and beverage departments * Develop and implement strategies to increase revenue and ...

OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality ... CORE WORK ACTIVITIES Leading Room Operations Team Verifies that goals are being translated to the ...

Rooms Operations Manager

Detroit, MI · On-site

$60K - $73K/yr

OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality ... CORE WORK ACTIVITIES Leading Room Operations Team • Verifies that goals are being translated to ...

The general manager of a hotel property is in charge of all daily hotel operations to guarantee that guests enjoy an outstanding experience. They are responsible for all hotel services, such as guest ...

The general manager of a hotel property is in charge of all daily hotel operations to guarantee that guests enjoy an outstanding experience. They are responsible for all hotel services, such as guest ...

The general manager of a hotel property is in charge of all daily hotel operations to guarantee that guests enjoy an outstanding experience. They are responsible for all hotel services, such as guest ...

AC Hotel Line Cook

Grand Rapids, MI · On-site

$12.50 - $15/hr

... Manage costs within the hotel; including supplies, utilities, and labor expenses, within budgeted parameters, combining with sales/revenue to deliver an efficient and profitable operation. - Analyze ...

Showing results 21-40

Hotel Operations Manager information

See Michigan salary details

$26.1K

$48K

$81.1K

How much do hotel operations manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for hotel operations manager in Michigan is $47,975.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,700.00 and $55,300.00 per year, depending on experience, location, and employer.

What does a hotel operations manager do?

A hotel operations manager looks after the daily operations of a hotel, lodge, or motel. Your duties include hiring and training new staff, maintaining budgets, ordering supplies and equipment for the hotel, and creating and maintaining work schedules. The career requires you have several qualifications, such as a degree in hospitality management, particularly for work at a larger hotel, or several years of experience in a similar job. Important skills include leadership ability, close attention to detail, and verbal and written communication. You must be comfortable interacting with clients and paying close attention to their needs while in your establishment.

What are the key skills and qualifications needed to thrive as a hotel operations manager and why are they important?

To thrive as a Hotel Operations Manager, you need strong leadership, organizational, and hospitality management skills, typically backed by a degree in hospitality or business administration and relevant industry experience. Familiarity with property management systems (PMS), reservation software, and compliance standards is essential. Exceptional interpersonal skills, problem-solving abilities, and adaptability help you lead teams and ensure guest satisfaction. These competencies are crucial for maintaining smooth daily operations, upholding service quality, and driving overall hotel success.

What are the main challenges a hotel operations manager faces when coordinating different departments, and how can they be overcome?

A Hotel Operations Manager often navigates challenges like aligning the goals of various departments—such as housekeeping, front desk, and food & beverage—to ensure seamless guest experiences. Communication gaps and conflicting priorities can arise, especially during busy periods. To overcome these challenges, successful managers hold regular interdepartmental meetings, implement clear standard operating procedures, and foster a culture of collaboration and open feedback. This proactive approach helps maintain service consistency and supports the overall operational efficiency of the hotel.

What is operations management in hotels?

Operations management in hotels involves overseeing daily activities to ensure smooth functioning of services such as front desk, housekeeping, maintenance, and food service. Hotel operations managers coordinate staff, manage budgets, and implement procedures to enhance guest experience and operational efficiency.

What are the most commonly searched types of Hotel Operations jobs in Michigan?

The most popular types of Hotel Operations jobs in Michigan are:

What are popular job titles related to Hotel Operations Manager jobs in Michigan?

For Hotel Operations Manager jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Hotel Operations Manager jobs in Michigan look for?

The top searched job categories for Hotel Operations Manager jobs in Michigan are:

What cities in Michigan are hiring for Hotel Operations Manager jobs?

Cities in Michigan with the most Hotel Operations Manager job openings:

Infographic showing various Hotel Operations Manager job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 13% Part Time, 3% Temporary, 3% Contract, and 2% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $47,975 per year, or $23.1 per hour.

HOTEL ASSISTANT SHIFT MANAGER

Hollywood Casino at Greektown

Detroit, MI • On-site

$51K - $55K/yr

Full-time

Medical, Retirement, PTO

Re-posted 15 days ago


Job description

WE'RE CHANGING ENTERTAINMENT. COME JOIN US.
We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.
Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.
WE LOVE OUR WORK.
  • Responsible for supervising staff and the overall daily management of a designated shift.
  • Supports, administers and manages operational goals and monitors achievements of performance and profit objectives.
  • Conduct daily pre-shift meetings
  • Prepare and communicate daily shift reports.
  • Assists in creating effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.
  • Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to hotel leadership.
  • Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise.
  • Provides direction for Hotel supervisory staff on assigned shift.
  • Assists with posting charges, and settling of folios for individuals and groups, if applicable, on assigned shift.
  • Addresses and manages complaints, grievances or concerns from team members on assigned shift.
  • Answers inquiries pertaining to hotel policies and services, and resolve guests' challenges while supporting all customer service programs on assigned shift.
  • Assists Hotel Manager in overseeing Hotel Operations to include though not limited to: Front Desk, Housekeeping, Bell Service, and Reservations.
  • Direct Housekeeping Supervisors and team members to ensure a high standard of cleanliness in all public areas and hotel guest rooms.
  • Ensure offices, guest rooms, and other specified areas are kept in a clean and orderly condition.
  • Tour facility checking hotel rooms, convention space, public areas, front and back of house to evaluating the performances of the hotel team member.
  • Assists in inspection of projects after completion for satisfactory results.
  • Assists in maintaining all master and direct bill accounts.
  • Assists with management of daily arrivals and departures in reservation system on assigned shift.
  • Makes recommendations pertaining to hotel policies and services, and resolve guests' challenges while supporting all customer service programs.
  • Responsible for maintaining maximized occupancy and revenue for Hotel operations.
  • Makes recommendations for financial activities of Hotel such as setting room rates and policies/procedures.
  • Order supplies, ensuring all par levels are maintained for the hotel team.
  • Develop and maintain a safety program for all hotel team members.
  • Train all hotel team members in OSHA standards and regulations and documentation.
  • Maintains strict confidentiality in all departmental and company matters.
  • All other duties as assigned
  • Responsible for staff development and training programs.
  • Responsible for rewards and recognition program to maximize employee engagement.
  • Evaluates team members within department and delivers constructive feedback to employees in regards to performance.
  • Provides recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs.
  • Manages work procedures and expedites workflow.
  • Provides recommendation for employee performance (disciplining, coaching, and counseling).

BRING US YOUR BEST.
  • Associate's degree (A.A.) in related field preferred; one to two years related experience and/or training; or equivalent combination of education and experience.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
  • Must be proficient in Microsoft applications (Excel, PowerPoint, and Word) and in hotel software.
  • Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
  • Flexible to work all shifts including holidays, nights, weekends, and overtime as business needs dictate
  • Michigan Gaming Control Board Occupational License Level 2

STAY IN THE GAME. FOLLOW US.
We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet.
We're changing entertainment. Follow us.
Equal Opportunity Employer
STARTING SALARY
51000 to 55000