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Director Hotel Operations Jobs in Michigan (NOW HIRING)

Daxton Hotel

Director of Hotel Operations

Birmingham, MI · On-site

$120 - $180/hr

We are seeking a seasoned and results-driven Director of Luxury Hotel Operations to oversee the strategic and day-to-day management of our prestigious hotel. As a key member of our executive team ...

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Director Hotel Operations information

What is the difference between Director Hotel Operations vs Hotel General Manager?

AspectDirector Hotel OperationsHotel General Manager
Primary FocusOversees multiple departments and strategic planningManages daily hotel operations and staff
ResponsibilitiesDevelops policies, oversees budgets, and ensures overall performanceEnsures guest satisfaction, handles staff issues, and manages daily activities
CredentialsTypically requires hospitality management experience, possibly advanced certificationsExperience in hotel management, often with similar certifications
Work EnvironmentCorporate offices and multiple hotel propertiesOn-site at the hotel, directly overseeing daily operations

The main difference between a Director Hotel Operations and a Hotel General Manager is their scope of responsibility. The Director focuses on strategic oversight across multiple departments or properties, while the General Manager handles daily hotel operations and guest satisfaction. Both roles require hospitality experience and management skills, but their focus and daily tasks differ significantly.

What does a director of hotel operations do in a hotel?

A director of hotel operations oversees the daily functioning of a hotel, including managing staff, ensuring guest satisfaction, and maintaining operational efficiency. They develop policies, coordinate departments such as front desk, housekeeping, and food service, and often analyze financial performance to meet business goals.

What are the most commonly searched types of Hotel Operations jobs in Michigan?

The most popular types of Hotel Operations jobs in Michigan are:

Director Hotel Operations jobs near you
Infographic showing various Director Hotel Operations job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 13% Part Time, 3% Temporary, 3% Contract, and 2% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Director of Hotel Operations

Daxton Hotel

Birmingham, MI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Job description

Job Title: Director of Hotel Operations

Job Description: We are seeking a seasoned and results-driven Director of Luxury Hotel Operations to oversee the strategic and day-to-day management of our prestigious hotel. As a key member of our executive team, you will be responsible for upholding our brand's reputation for unparalleled luxury, delivering exceptional guest experiences, and driving operational excellence across all departments.

Responsibilities:

  • Provide strategic leadership and direction to all operational departments, including guest services, housekeeping, food and beverage, front desk, and facilities management.
  • Set and uphold the highest standards of luxury hospitality, ensuring that every aspect of the guest experience reflects our commitment to excellence, personalization, and attention to detail.
  • Develop and implement comprehensive operational plans and initiatives to optimize efficiency, elevate service standards, and maximize revenue opportunities.
  • Recruit, train, and empower a high-performing team, fostering a culture of collaboration, innovation, and continuous improvement.
  • Oversee financial performance, including budgeting, forecasting, and cost management, to achieve profitability targets and enhance the hotel's financial health.
  • Maintain impeccable standards of cleanliness, maintenance, and safety throughout the hotel, ensuring compliance with all relevant regulations and standards.
  • Collaborate closely with the sales and marketing team to develop and execute strategic initiatives to drive revenue growth, enhance brand visibility, and attract high-end clientele.
  • Stay abreast of industry trends, emerging technologies, and best practices, implementing innovative solutions to enhance guest experiences and operational efficiency.
  • Serve as a brand ambassador, building relationships with guests, partners, and stakeholders to drive loyalty, advocacy, and revenue growth.
  • Lead by example, demonstrating professionalism, integrity, and a commitment to excellence in all aspects of hotel operations.

Qualifications:

  • Bachelor's degree in Hospitality Management, Business Administration, or a related field (Master's degree preferred).
  • Minimum of 5 years of progressive leadership experience in luxury hotel operations, with a proven track record of success in a similar role.
  • Deep understanding of luxury hospitality standards, trends, and customer preferences, with a passion for delivering exceptional guest experiences.
  • Strong leadership abilities, with excellent strategic, analytical, and decision-making skills.
  • Outstanding communication, negotiation, and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels.
  • Proficiency in hotel management systems, financial analysis, and Microsoft Office Suite.
  • Entrepreneurial mindset, with a proactive approach to problem-solving and driving innovation.
  • Flexibility to work evenings, weekends, and holidays as required.

WHATS IN IT FOR YOU

Paid time off

401K with company match up to 2%

Free shift-meal prepared by our in-house culinary experts

Medical, Dental, Vision, insurance effective on the 1st of the month after your hire date

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