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Hotel Operations Manager Jobs in Michigan (NOW HIRING)

Harper Associates

Hotel General Manager

Detroit, MI

Hotel General Manager - Boutique Hotel (Downtown Detroit) Search by Harper Associates Position ... Lead day-to-day hotel operations across front office, housekeeping, maintenance, guest services ...

Harper Associates

Hotel General Manager

Detroit, MI · On-site

$125K - $135K/yr

The General Manager will oversee all aspects of hotel performance, guest experience, team ... Lead day-to-day hotel operations across front office, housekeeping, maintenance, guest services ...

Marriott

Director Operations

Detroit, MI

Works with hotel management team to develop an operational strategy that is aligned with the brand's business strategy and leads its execution. Managing Revenue Goals Monitors hotel operations sales ...

Marriott International

Director Operations

Detroit, MI · On-site

$124K - $178.50K/yr

Managing Revenue Goals • Monitors hotel operations sales performance against budget. • Reviews reports and financial statements to determine hotel operations performance against budget. • ...

Marriott

Director Operations

Detroit, MI

Works with hotel management team to develop an operational strategy that is aligned with the brand's business strategy and leads its execution. Managing Revenue Goals Monitors hotel operations sales ...

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Hotel Operations Manager information

See Michigan salary details

$26.1K

$48K

$81.1K

How much do hotel operations manager jobs pay per year?

As of May 28, 2026, the average yearly pay for hotel operations manager in Michigan is $47,975.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,700.00 and $55,300.00 per year, depending on experience, location, and employer.

What Does a Hotel Operations Manager Do?

A hotel operations manager looks after the daily operations of a hotel, lodge, or motel. Your duties include hiring and training new staff, maintaining budgets, ordering supplies and equipment for the hotel, and creating and maintaining work schedules. The career requires you have several qualifications, such as a degree in hospitality management, particularly for work at a larger hotel, or several years of experience in a similar job. Important skills include leadership ability, close attention to detail, and verbal and written communication. You must be comfortable interacting with clients and paying close attention to their needs while in your establishment.

What are the key skills and qualifications needed to thrive as a Hotel Operations Manager, and why are they important?

To thrive as a Hotel Operations Manager, you need strong leadership, organizational, and hospitality management skills, typically backed by a degree in hospitality or business administration and relevant industry experience. Familiarity with property management systems (PMS), reservation software, and compliance standards is essential. Exceptional interpersonal skills, problem-solving abilities, and adaptability help you lead teams and ensure guest satisfaction. These competencies are crucial for maintaining smooth daily operations, upholding service quality, and driving overall hotel success.

What are the main challenges a Hotel Operations Manager faces when coordinating different departments, and how can they be overcome?

A Hotel Operations Manager often navigates challenges like aligning the goals of various departments—such as housekeeping, front desk, and food & beverage—to ensure seamless guest experiences. Communication gaps and conflicting priorities can arise, especially during busy periods. To overcome these challenges, successful managers hold regular interdepartmental meetings, implement clear standard operating procedures, and foster a culture of collaboration and open feedback. This proactive approach helps maintain service consistency and supports the overall operational efficiency of the hotel.
More about Hotel Operations Manager jobs
What are the most commonly searched types of Hotel Operations jobs in Michigan? The most popular types of Hotel Operations jobs in Michigan are:
What are popular job titles related to Hotel Operations Manager jobs in Michigan? For Hotel Operations Manager jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Hotel Operations Manager jobs in Michigan look for? The top searched job categories for Hotel Operations Manager jobs in Michigan are:
What cities in Michigan are hiring for Hotel Operations Manager jobs? Cities in Michigan with the most Hotel Operations Manager job openings:
Hotel Operations Manager jobs near you
Infographic showing various Hotel Operations Manager job openings in Michigan as of May 2026, with employment types broken down into 60% Full Time, 25% Part Time, 4% Temporary, and 11% Contract. Highlights an 97% Physical, and 3% Hybrid job distribution, with an average salary of $47,975 per year, or $23.1 per hour.

AM Operations Manager

DoubleTree by Hilton Hotel Holland

Holland, MI

$42K - $48K/yr

Full-time

Posted 4 days ago

Job description

Job Overview

We are seeking a driven, hands-on Operations Manager to oversee daily hotel operations and support continued growth at our full-service property. This leadership role is responsible for directing Front Desk, Housekeeping, Restaurant/Food & Beverage, and overall guest service execution while ensuring exceptional operational performance, team accountability, and guest satisfaction.

The Operations Manager serves as a key property leader and works closely with the General Manager to maintain service excellence, drive profitability, and strengthen departmental performance.

This is an ideal opportunity for an experienced hospitality leader ready to take on broad operational oversight in a fast-paced hotel environment.

Key Responsibilities
  • Complete and maintain a structured daily Operations Manager checklist to ensure consistent oversight of all major operational departments, property standards, inspections, and accountability measures each shift
  • Oversee daily hotel operations across Front Desk, Housekeeping, Restaurant, and guest service departments
  • Ensure exceptional guest experiences through strong service standards and operational consistency
  • Lead hiring, training, scheduling, coaching, and performance management for multiple departments
  • Monitor labor costs, productivity, and departmental efficiency
  • Support budgeting, forecasting, and cost-control initiatives
  • Resolve guest concerns and escalations professionally and efficiently
  • Conduct regular property inspections to ensure cleanliness, presentation, safety, and brand compliance
  • Utilize daily checklist systems to monitor Front Desk, Housekeeping, Restaurant/Food & Beverage, maintenance coordination, guest satisfaction, and departmental execution
  • Maintain operational standards, policy enforcement, and service quality
  • Support revenue growth through operational excellence and strategic leadership
  • Act as senior operational leader during assigned shifts and in the absence of the General Manager
QualificationsRequired:
  • Minimum 2 years of hotel or hospitality leadership experience
  • Experience managing multiple operational departments
  • Strong leadership, communication, and organizational skills
  • Proven ability to manage guest satisfaction and service recovery
  • Financial awareness, labor management, and operational accountability
  • Flexibility to work evenings, weekends, and holidays
Preferred:
  • Full-service hotel experience
  • Front Desk, Housekeeping, and Food & Beverage management experience
  • Hilton or branded hotel experience
  • Hospitality or business degree
Compensation & Schedule
  • Full-Time Salaried Position
  • Consistent 48-hour weekly schedule
  • Weekend and holiday availability required
Standard Schedule:
  • Monday: 8:00 AM – 4:00 PM
  • Wednesday: 7:00 AM – 5:30 PM
  • Thursday: 7:00 AM – 3:30 PM
  • Friday: 7:00 AM – 4:00 PM
  • Saturday: 6:00 AM – 4:00 PM
  • Sunday: 6:00 AM – 11:00 AM
What We Offer
  • Competitive salary
  • Leadership growth opportunity
  • Full property operational oversight
  • Professional development
  • Dynamic hospitality environment


Daily Accountability Expectations

The Operations Manager is expected to complete a comprehensive daily checklist designed to ensure operational consistency, departmental accountability, and service excellence across all major areas of the property. This includes:

  • Front Desk operational review
  • Housekeeping productivity and room readiness
  • Restaurant and guest service oversight
  • Property inspections
  • Staff performance follow-up
  • Maintenance and safety checks
  • Guest satisfaction monitoring
  • Administrative reporting and communication

Daily checklist completion is considered a core responsibility of this leadership role.

Ideal Candidate

We are looking for a performance-driven hospitality professional who leads by example, thrives under pressure, values accountability, and is committed to operational excellence.

If you are ready to take ownership of hotel operations, lead multiple departments, and help drive continued success, we encourage you to apply.



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