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Hotel Operations Manager Jobs in Michigan (NOW HIRING)

Marriott

Director Operations

Detroit, MI · On-site

Works with hotel management team to develop an operational strategy that is aligned with the brand's business strategy and leads its execution. Managing Revenue Goals Monitors hotel operations sales ...

Daxton Hotel

Hotel General Manager

Birmingham, MI · On-site

Daxton Hotel (Luxury Boutique Hotel) Position Summary The General Manager serves as the strategic and operational leader of the hotel, responsible for delivering exceptional guest experiences ...

Quality Inn

General Manager Dundee MI

Dundee, MI · On-site

$45K - $55K/yr

Manage and oversee all daily operations of the hotel, including front desk, housekeeping, maintenance, and food and beverage departments * Develop and implement strategies to increase revenue and ...

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All JobsHotel Operations JobsHotel Operations Manager JobsHotel Operations Manager Jobs in Michigan

Hotel Operations Manager information

See Michigan salary details

$26.1K

$48K

$81.1K

How much do hotel operations manager jobs pay per year?

As of Jul 16, 2026, the average yearly pay for hotel operations manager in Michigan is $47,975.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,700.00 and $55,300.00 per year, depending on experience, location, and employer.

What is the highest paying job in hotel management?

The highest paying roles in hotel management are often executive positions such as General Manager of luxury or large-scale hotels, or regional and corporate executives like Vice President of Operations. These roles typically require extensive experience, strong leadership skills, and often advanced certifications or degrees in hospitality management or business. Salaries for these positions can exceed six figures annually depending on the size and location of the property.

What Does a Hotel Operations Manager Do?

A hotel operations manager looks after the daily operations of a hotel, lodge, or motel. Your duties include hiring and training new staff, maintaining budgets, ordering supplies and equipment for the hotel, and creating and maintaining work schedules. The career requires you have several qualifications, such as a degree in hospitality management, particularly for work at a larger hotel, or several years of experience in a similar job. Important skills include leadership ability, close attention to detail, and verbal and written communication. You must be comfortable interacting with clients and paying close attention to their needs while in your establishment.

What does a hotel operations manager do?

A hotel operations manager oversees daily hotel activities, including front desk operations, housekeeping, maintenance, and guest services. They coordinate staff, ensure quality standards, manage budgets, and implement policies to ensure smooth hotel functioning and guest satisfaction.

What are the key skills and qualifications needed to thrive as a Hotel Operations Manager, and why are they important?

To thrive as a Hotel Operations Manager, you need strong leadership, organizational, and hospitality management skills, typically backed by a degree in hospitality or business administration and relevant industry experience. Familiarity with property management systems (PMS), reservation software, and compliance standards is essential. Exceptional interpersonal skills, problem-solving abilities, and adaptability help you lead teams and ensure guest satisfaction. These competencies are crucial for maintaining smooth daily operations, upholding service quality, and driving overall hotel success.

What are the main challenges a Hotel Operations Manager faces when coordinating different departments, and how can they be overcome?

A Hotel Operations Manager often navigates challenges like aligning the goals of various departments—such as housekeeping, front desk, and food & beverage—to ensure seamless guest experiences. Communication gaps and conflicting priorities can arise, especially during busy periods. To overcome these challenges, successful managers hold regular interdepartmental meetings, implement clear standard operating procedures, and foster a culture of collaboration and open feedback. This proactive approach helps maintain service consistency and supports the overall operational efficiency of the hotel.

What skills do you need to be a hotel operations manager?

A hotel operations manager needs strong leadership, communication, and organizational skills to oversee daily hotel functions. They should have knowledge of hospitality management, customer service, and familiarity with hotel management software. Problem-solving abilities and the capacity to manage staff and budgets are also essential.

How much is the salary of an operations manager?

The salary of a Hotel Operations Manager typically ranges from $50,000 to $90,000 annually, depending on experience, location, and the size of the hotel. Many managers also receive bonuses and benefits based on performance and hotel profitability.
More about Hotel Operations Manager jobs
What are the most commonly searched types of Hotel Operations jobs in Michigan? The most popular types of Hotel Operations jobs in Michigan are:
What are popular job titles related to Hotel Operations Manager jobs in Michigan? For Hotel Operations Manager jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Hotel Operations Manager jobs in Michigan look for? The top searched job categories for Hotel Operations Manager jobs in Michigan are:
What cities in Michigan are hiring for Hotel Operations Manager jobs? Cities in Michigan with the most Hotel Operations Manager job openings:
Hotel Operations Manager jobs near you
Infographic showing various Hotel Operations Manager job openings in Michigan as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, 1% Temporary, and 3% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $47,975 per year, or $23.1 per hour.

Operation Manager ("Gerente de Operaciones")

AZUL HOSPITALITY MASTER

Detroit, MI • On-site

Full-time

Re-posted 12 days ago

Job description

POSITION PURPOSE
To manage the Hotel Operations by developing and implementing strategies and services which not only meet, but rather exceed the needs of guests, staff members and owners. The Director of Operations will support multiple functional areas throughout the hotel.
ESSENTIAL RESPONSIBILITIES
  • Coordinate, direct, and manage the hotel operations to achieve maximum profitability, ensure guest satisfaction, protect the financial assets of the business, and maintain the building.
  • Work directly with the hotel's Management Team to manage all activities of the property including employees, maintenance, sales, and profit/loss controls, as well as working to ensure the hotel is maximizing profitability.
  • Maximizes hotel revenues through up-sell program, occupancy strategies, and outlet revenues.
  • Set quarterly goals for each department and monitor the progress towards achieving these goals.
  • Ensure that service and product quality standards are met in all areas of the hotel.
  • Maintain standards of guest services and a consistent positive guest experience.
  • Oversee the Guest Service program - responding to guest needs, adjusting, liaison between brand GSS and property.
  • Ensure that all staff duties are completed in accordance with established policy and procedure, i.e., proper public relations techniques are utilized, guest requests are handled both courteously and professionally, guests are helped in a timely manner and the proper greetings are used, guests are handled correctly and efficiently, guest complaints and problems are handled in a courteous and professional manner.
  • Oversee sales and operations areas ensuring service excellence, proper inventories and accurate account of sales and cleanliness standards are met and overall appearance.
  • Assist with all HR related matters including interviewing, hiring, training, assigning work, coaching/counseling, and performance management. Be familiar with all company policies and benefits.
  • Ensure all payroll costs and other expenses are properly monitored and controlled in accordance with budgets and monthly forecasts.
  • Assist in managing aspects of P&L by controlling costs and achieving budgeted CPOR.
  • Ensure that all systems and control procedures are in place to comply with corporate policy and procedures, and minimum levels of bad checks, bad debts, allowances and rebates.
  • Encourage and maintain open and clear communication, rapport, and cooperation with all internal departments to foster the best possible service to all guests and staff members.
  • Resolve difficult or unusual problems arising with guests. Instill in staff members the commitment to exceed guest expectations.
  • Monitor and provide timely feedback, counseling, and performance evaluations to staff.
  • Attend hotel operational meetings, rooms departmental meetings, and staff member related events.
  • Recommend to the General Manager changes or innovations to practice, procedure, and operation with potential favorable effect on service and quality assurance.
  • Monitor all supplies inventories to ensure staff has the tools to do their jobs and provide the best possible service for our guests.
  • Practice safe work habits and ensure safe work practices to avoid injury to self and others.
  • Ensures facility compliance with government and other regulatory laws and guidelines such as OSHA and Cal-OSHA.
  • Be familiar with all company policies and benefits.

SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:
  • Assist with any guest inquiry.
  • Follow all company and safety and security policies and procedures.
  • Report maintenance problems, safety hazards, accidents, or injuries.
  • Perform other reasonable job duties as requested by the General Manager.

PHYSICAL DEMANDS
  • Environmental conditions are inside, a job is considered inside if staff spends approximately 75 percent or more of the time inside. Temperature is moderate and controlled by resort environmental systems.
  • Must be able to sit at a desk for up to four (8) hours per day. Walking and standing are required the rest of the working day. Length of time of these tasks may vary from day to day and task to task.
  • Must be able to stand and exert well-paced mobility for up to four (4) hours in length.
  • Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
  • Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis.
  • Must be able to lift up to 75 lbs. occasionally.
  • Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally.
  • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
  • Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates.
  • Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception.
  • Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally.
  • Requires manual dexterity to use and operate all necessary equipment.
  • Ability to work primarily with fingers to pick, pinch, type and carry out substantial movements (motions) of the wrists and hands as well.
  • Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:
  • Must be able to travel on occasion, as needed.
  • Must be able to speak, read, write, and understand the primary language used in the workplace.
  • Requires good communication skills, verbal, written and electronic.
  • Considerable knowledge of complex mathematical calculations and computer programs.
  • Must have excellent leadership capability and customer relations skills.
  • Must be detail oriented with outstanding organizational and communication skills.
  • Must possess intermediate computer skills.
  • Must possess basic computational ability.
  • Knowledge of computer programs, math skills as well as budgetary analysis capabilities required.
  • Ability to analyze, foresee user needs, and makes judgments to ensure proper tools are provided at property level.
  • Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts.
  • Knowledgeable about basic function of Windows OS, MS Office, PMS, PBX, Key system, and POS.
  • Self-driven and able to work independently
  • Thorough knowledge of federal, state, and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, including, but not limited to the following statutes and their state and local analogues (where applicable): Title VII, ADEA, Equal Pay Act, Pregnancy Discrimination Act, FLSA, ADA, OSHA, FMLA, and NLRA.

EDUCATION
High school or equivalent education required.
Bachelors degree and/or equivalent level of education preferred.
EXPERIENCE
  • Hotel Operations experience required.
  • Three to Five years of Management experience required.
  • Knowledgeable of loyalty programs, brand standards and hospitality industry systems preferred.

LICENSES OR CERTIFICATIONS
Ability to provide and maintain a valid drivers license as the position may require the operation of motorized and electric vehicles.
EXEMPT POSITION
Exempt Staff Members are not covered by the overtime provisions and do not receive overtime pay. Exempt Staff members are paid a fixed salary that is intended to cover all the compensation to which they are entitled.
GROOMING
All Staff Members must maintain a neat, clean, and well-groomed appearance per Azul Hospitality standards. Refer to the property specific required grooming and uniform standards policy.
ATTENDANCE
Regular attendance in conformance with the standards, which may be established by Azul Hospitality, from time to time, is essential to the successful performance of this position. Staff with irregular attendance / tardiness will be subject to disciplinary action, up to and including termination of employment. Upon employment, all staff is required to fully comply with Azul Hospitality rules and regulations for the safe and effective operation of the hotels facilities. Staff members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, staff members may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. This job description is not an exclusive or exhaustive list of all job functions that a staff member in this position may be asked to perform from time to time.

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