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Hotel Operations Manager Jobs in Novi, MI (NOW HIRING)

We are seeking a seasoned and results-driven Director of Luxury Hotel Operations to oversee the strategic and day-to-day management of our prestigious hotel. As a key member of our executive team ...

... 48152 The Operations Manager is responsible for planning and directing operations to improve ... Balance the hotel room type inventory * Ensure all areas of the lobby, Mezzanine level and F&B ...

Compensation TypeYearlyHighgate Hotels Highgate is a leading real estate investment and hospitality ... 48152Overview The Operations Manager is responsible for planning and directing operations to ...

Compensation Type Yearly Highgate Hotels Highgate is a leading real estate investment and ... 48152 Overview The Operations Manager is responsible for planning and directing operations to ...

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Hotel Operations Manager information

See Novi, MI salary details

$28.1K

$51.6K

$87.3K

How much do hotel operations manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for hotel operations manager in Novi, MI is $51,641.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $59,600.00 per year, depending on experience, location, and employer.

What does a hotel operations manager do?

A hotel operations manager looks after the daily operations of a hotel, lodge, or motel. Your duties include hiring and training new staff, maintaining budgets, ordering supplies and equipment for the hotel, and creating and maintaining work schedules. The career requires you have several qualifications, such as a degree in hospitality management, particularly for work at a larger hotel, or several years of experience in a similar job. Important skills include leadership ability, close attention to detail, and verbal and written communication. You must be comfortable interacting with clients and paying close attention to their needs while in your establishment.

What are the key skills and qualifications needed to thrive as a hotel operations manager and why are they important?

To thrive as a Hotel Operations Manager, you need strong leadership, organizational, and hospitality management skills, typically backed by a degree in hospitality or business administration and relevant industry experience. Familiarity with property management systems (PMS), reservation software, and compliance standards is essential. Exceptional interpersonal skills, problem-solving abilities, and adaptability help you lead teams and ensure guest satisfaction. These competencies are crucial for maintaining smooth daily operations, upholding service quality, and driving overall hotel success.

What are the main challenges a hotel operations manager faces when coordinating different departments, and how can they be overcome?

A Hotel Operations Manager often navigates challenges like aligning the goals of various departments—such as housekeeping, front desk, and food & beverage—to ensure seamless guest experiences. Communication gaps and conflicting priorities can arise, especially during busy periods. To overcome these challenges, successful managers hold regular interdepartmental meetings, implement clear standard operating procedures, and foster a culture of collaboration and open feedback. This proactive approach helps maintain service consistency and supports the overall operational efficiency of the hotel.

What job categories do people searching Hotel Operations Manager jobs in Novi, MI look for?

The top searched job categories for Hotel Operations Manager jobs in Novi, MI are:

What cities near Novi, MI are hiring for Hotel Operations Manager jobs?

Cities near Novi, MI with the most Hotel Operations Manager job openings:

Director of Hotel Operations

Daxton Hotel

Birmingham, MI

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago


Job description

Job Title: Director of Hotel Operations

Job Description: We are seeking a seasoned and results-driven Director of Luxury Hotel Operations to oversee the strategic and day-to-day management of our prestigious hotel. As a key member of our executive team, you will be responsible for upholding our brand's reputation for unparalleled luxury, delivering exceptional guest experiences, and driving operational excellence across all departments.

Responsibilities:

  • Provide strategic leadership and direction to all operational departments, including guest services, housekeeping, food and beverage, front desk, and facilities management.
  • Set and uphold the highest standards of luxury hospitality, ensuring that every aspect of the guest experience reflects our commitment to excellence, personalization, and attention to detail.
  • Develop and implement comprehensive operational plans and initiatives to optimize efficiency, elevate service standards, and maximize revenue opportunities.
  • Recruit, train, and empower a high-performing team, fostering a culture of collaboration, innovation, and continuous improvement.
  • Oversee financial performance, including budgeting, forecasting, and cost management, to achieve profitability targets and enhance the hotel's financial health.
  • Maintain impeccable standards of cleanliness, maintenance, and safety throughout the hotel, ensuring compliance with all relevant regulations and standards.
  • Collaborate closely with the sales and marketing team to develop and execute strategic initiatives to drive revenue growth, enhance brand visibility, and attract high-end clientele.
  • Stay abreast of industry trends, emerging technologies, and best practices, implementing innovative solutions to enhance guest experiences and operational efficiency.
  • Serve as a brand ambassador, building relationships with guests, partners, and stakeholders to drive loyalty, advocacy, and revenue growth.
  • Lead by example, demonstrating professionalism, integrity, and a commitment to excellence in all aspects of hotel operations.

Qualifications:

  • Bachelor's degree in Hospitality Management, Business Administration, or a related field (Master's degree preferred).
  • Minimum of 5 years of progressive leadership experience in luxury hotel operations, with a proven track record of success in a similar role.
  • Deep understanding of luxury hospitality standards, trends, and customer preferences, with a passion for delivering exceptional guest experiences.
  • Strong leadership abilities, with excellent strategic, analytical, and decision-making skills.
  • Outstanding communication, negotiation, and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels.
  • Proficiency in hotel management systems, financial analysis, and Microsoft Office Suite.
  • Entrepreneurial mindset, with a proactive approach to problem-solving and driving innovation.
  • Flexibility to work evenings, weekends, and holidays as required.

WHATS IN IT FOR YOU

Paid time off

401K with company match up to 2%

Free shift-meal prepared by our in-house culinary experts

Medical, Dental, Vision, insurance effective on the 1st of the month after your hire date