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Hotel Operations Manager Jobs in Indiana (NOW HIRING)

HHM Hotels

Operations Supervisor

Merrillville, IN · On-site

$18 - $20/hr

Operations Supervisor Oversee operation of the hotel in absence of the Assistant General Manager or General Manager and during off-peak times. Your Growth Path Front Office Manager - Assistant ...

Omni Hotels & Resorts

Hotel Housekeeper

Indianapolis, IN · On-site

$13.25 - $17.25/hr

... management. Qualifications: • Strong attention to detail. • Excellent customer service and ... hotel operations. Ability to maintain a positive and professional demeanor and composure at all ...

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Hotel Operations Manager information

See Indiana salary details

$28.5K

$52.4K

$88.5K

How much do hotel operations manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for hotel operations manager in Indiana is $52,377.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $60,400.00 per year, depending on experience, location, and employer.

What does a hotel operations manager do?

A hotel operations manager looks after the daily operations of a hotel, lodge, or motel. Your duties include hiring and training new staff, maintaining budgets, ordering supplies and equipment for the hotel, and creating and maintaining work schedules. The career requires you have several qualifications, such as a degree in hospitality management, particularly for work at a larger hotel, or several years of experience in a similar job. Important skills include leadership ability, close attention to detail, and verbal and written communication. You must be comfortable interacting with clients and paying close attention to their needs while in your establishment.

What are the key skills and qualifications needed to thrive as a hotel operations manager and why are they important?

To thrive as a Hotel Operations Manager, you need strong leadership, organizational, and hospitality management skills, typically backed by a degree in hospitality or business administration and relevant industry experience. Familiarity with property management systems (PMS), reservation software, and compliance standards is essential. Exceptional interpersonal skills, problem-solving abilities, and adaptability help you lead teams and ensure guest satisfaction. These competencies are crucial for maintaining smooth daily operations, upholding service quality, and driving overall hotel success.

What are the main challenges a hotel operations manager faces when coordinating different departments, and how can they be overcome?

A Hotel Operations Manager often navigates challenges like aligning the goals of various departments—such as housekeeping, front desk, and food & beverage—to ensure seamless guest experiences. Communication gaps and conflicting priorities can arise, especially during busy periods. To overcome these challenges, successful managers hold regular interdepartmental meetings, implement clear standard operating procedures, and foster a culture of collaboration and open feedback. This proactive approach helps maintain service consistency and supports the overall operational efficiency of the hotel.

What is operations management in hotels?

Operations management in hotels involves overseeing daily activities to ensure smooth functioning of services such as front desk, housekeeping, maintenance, and food service. Hotel operations managers coordinate staff, manage budgets, and implement procedures to enhance guest experience and operational efficiency.
More about Hotel Operations Manager jobs

What are the most commonly searched types of Hotel Operations jobs in Indiana?

The most popular types of Hotel Operations jobs in Indiana are:

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For Hotel Operations Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Hotel Operations Manager jobs in Indiana look for?

The top searched job categories for Hotel Operations Manager jobs in Indiana are:

What cities in Indiana are hiring for Hotel Operations Manager jobs?

Cities in Indiana with the most Hotel Operations Manager job openings:

Hotel Operations Manager jobs near you
Infographic showing various Hotel Operations Manager job openings in Indiana as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 92% Physical, 4% Hybrid, and 4% Remote job distribution, with an average salary of $52,377 per year, or $25.2 per hour.

ASSISTANT GENERAL MANAGER/ OPERATIONS MANAGER

Hammond, IN • On-site

Fairfield Inn- Hammond
See more jobs at Fairfield Inn- Hammondexternal

$39K/yr

Full-time

Retirement, PTO

Posted 4 days ago

Job description

Assistant General Manager – Full-Service Hotel 


Job Type: Full-Time
Reports to: General Manager

About Us:
We are a well-established, full-service hotel committed to delivering exceptional hospitality and guest satisfaction. As part of a renowned hospitality management company, we prioritize professional development, operational excellence, and a strong service culture. We are seeking an experienced Assistant General Manager (AGM) with a passion for hospitality and proven leadership in hotel operations.

Position Overview:
The Assistant General Manager (AGM) plays a key leadership role in overseeing daily hotel operations, ensuring superior guest experiences, and supporting all departments to maintain high performance and service standards. The ideal candidate brings a hands-on leadership style, excellent interpersonal skills, and brand-aligned service knowledge.

Key Responsibilities:

  • Assist the General Manager in the daily management of hotel operations across all departments (front office, housekeeping, food & beverage, maintenance, etc.).

  • Lead and mentor department managers and staff to drive performance, service excellence, and guest satisfaction.

  • Ensure brand standards and service protocols are consistently met or exceeded.

  • Monitor and analyze hotel performance metrics, including occupancy, revenue, guest satisfaction, and operating costs.

  • Collaborate with the sales and marketing team to drive occupancy and revenue through effective strategies and local partnerships.

  • Manage guest relations and resolve operational issues quickly and professionally.

  • Assist in budgeting, forecasting, and financial planning activities.

  • Oversee hiring, onboarding, scheduling, and performance management processes in collaboration with department heads.

  • Ensure compliance with health, safety, and local regulatory requirements.

Qualifications:

  • Minimum 3 years of experience in an Assistant General Manager or senior operational leadership role within a full-service hotel.

  • Strong understanding of hotel operations, financial acumen, and guest service principles.

  • Proven ability to lead teams, develop talent, and foster a positive workplace culture.

  • Excellent communication, organizational, and decision-making skills.

  • Ability to work flexible hours, including weekends and holidays, as needed.

  • Bachelor’s degree in Hospitality Management, Business Administration, or related field preferred.

Benefits:

  • Competitive salary based on experience

  • 401(k) Offered

  • Paid time off and holidays

  • Professional development and growth opportunities

  • Hotel discounts across brand portfolio