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Hospitality Manager Jobs in Puerto Rico (NOW HIRING)

The Condado Collection

PR · On-site

Overview The Condado Collection is a collection of hospitality properties in Puerto Rico ranging ... Manage departmental financial performance, including budgeting, forecasting, purchasing, and ...

The Condado Collection

PR · On-site

Overview The Condado Collection is a group of hospitality properties in Puerto Rico that includes a ... The Talent Acquisition Manager is responsible for developing and executing comprehensive ...

The Condado Collection

PR · On-site

Hospitality oriented * Bachelor's degree in Hotel and Restaurant Management or Hospitality Management is a strong plus but not required. * Knowledgeable in PMS / OPERA and MGS applications is a ...

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Hospitality Manager information

What is a hospitality manager?

A hospitality manager oversees the daily operations of a hotel or restaurant. As a hospitality manager, your responsibilities and duties include interacting with guests to provide excellent customer service and meet their needs, managing the staff, and scheduling shifts and events to ensure the smooth operation of the facility. You are also responsible for assigning, supervising, and evaluating your employees, checking that supplies are in stock and ordered, and that your staff’s equipment is in good working order. Hospitality managers prepare reports for upper management and consult with them about staff issues, budgeting, and pricing of services.

What are the key skills and qualifications needed to thrive as a hospitality manager, and why are they important?

To thrive as a Hospitality Manager, you need expertise in operations management, customer service, and financial oversight, usually supported by a degree in hospitality or business and relevant industry experience. Familiarity with property management systems (PMS), booking software, and health and safety regulations is typically required. Outstanding interpersonal skills, leadership, and problem-solving abilities help you motivate teams and exceed guest expectations. These skills ensure efficient operations, positive guest experiences, and profitability in a highly competitive industry.

What are some common challenges faced by hospitality managers and how can they be addressed?

Hospitality Managers often face challenges such as managing staff turnover, maintaining high service standards during busy periods, and handling guest complaints effectively. To address these, it's important to foster a positive team environment, provide ongoing training, and implement clear communication protocols. Additionally, successful managers develop strong problem-solving skills and remain adaptable to changing guest needs and operational demands.
More about Hospitality Manager jobs

What are the most commonly searched types of Hospitality jobs in Puerto Rico?

The most popular types of Hospitality jobs in Puerto Rico are:

What job categories do people searching Hospitality Manager jobs in Puerto Rico look for?

The top searched job categories for Hospitality Manager jobs in Puerto Rico are:

Hospitality Manager jobs near you
Infographic showing various Hospitality Manager job openings in Puerto Rico as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution.

Food & Beverage Manager - La Concha Resort

The Condado Collection

PR • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 12 days ago

Job description

Overview
The Condado Collection is a collection of hospitality properties in Puerto Rico ranging from classic and modern luxury full-service hotels, to fine dining and entertainment.
La Concha Resort is a modern luxury resort in Condado, Puerto Rico with history dating back to 1958. Epitomizing the fun "Latino Chic" lifestyle, offering stylish amenities and a hot nightlife to all guests. We aim to create experiences and inspire journeys not only for our guests, but also our workforce. We are confident that our team members are the key in delivering passionate and authentic hospitality service. Let's create a collection of memories together!
Key Responsibilities
  • Manage departmental financial performance, including budgeting, forecasting, purchasing, and invoice control.
  • Maintain full compliance with food safety, sanitation, and liquor control regulations.
    Ensure all guest touchpoints (menus, collateral, ambiance, atmosphere) meet brand and quality standards.
  • Lead recruitment, hiring, onboarding, scheduling, and performance management of F&B staff.
    Provide continuous coaching, feedback, and training to elevate service excellence and employee capability.
  • Foster a positive, collaborative, and motivating team culture that encourages empowerment and accountability.
  • Address guest concerns promptly, acting as a role model for service culture and hospitality standards.
  • Build strong guest relationships through proactive engagement, feedback collection, and service recovery actions.
  • Manage vendor relationships, negotiate contracts, and optimize purchasing for cost efficiency and product quality.
  • Maintain optimal staffing levels aligned with operational needs and financial goals.
  • Monitor employee productivity and establish clear performance expectations and operational guidelines.
  • Drive continuous improvement through analysis of guest satisfaction scores, comment cards, and operational metrics.
  • Ensure adherence to all F&B policies, procedures, and brand standards across outlets.
  • Coordinate maintenance, equipment functionality, and cleanliness across all F&B areas.
  • Oversee service delivery from entry to departure, ensuring timeliness, accuracy, and fulfillment of special requests.
  • Serve as primary contact for restaurant-related events and coordinate execution to brand standards.
  • Apply strong problem-solving skills to evaluate information, resolve issues, and improve operational outcomes.
  • Stay current on industry trends, best practices, and competitive offerings to enhance overall F&B performance.

Qualifications
  • Strong hospitality orientation with a guest-first mindset.
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred).
  • Proficiency across key restaurant functions, including food planning and preparation, purchasing, sanitation, safety, adherence to company policies, personnel management, recordkeeping, and reporting.
  • Minimum of 4 years of proven experience in food & beverage management, including leadership in a managerial role.
  • Strong leadership and interpersonal skills, with the ability to motivate, inspire, and develop a diverse team.
  • Excellent communication, decision-making, and problem-solving skills.
  • Solid knowledge of industry trends, culinary techniques, and beverage programs, including wine, spirits, mixology, and beverage pairings.
  • Ability to manage pressure, multitask, and coordinate multiple operational demands while providing effective solutions.
  • Availability to work flexible schedules, including evenings, weekends, and holidays.
  • Fully bilingual in Spanish and English.

Benefits
  • 401(k)
  • 401(k) Matching
  • Health Insurance
  • Vision Insurance
  • Dental Insurance
  • Life Insurance
  • Paid Holidays
  • Employee Discount

The Condado Collection is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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