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Front Of House Manager Jobs in Puerto Rico (NOW HIRING)

Texas Roadhouse

Service Manager

Carolina, PR · On-site

As a Service Manager, you would oversee all Front of House operations, make sure Legendary Food and Legendary Service is delivered to our guests, and manage all Front of House employees on a daily ...

PLANET FITNESS

Front Desk Overnight Full-Time

Caguas, PR · On-site

$14.75 - $18.75/hr

Daily upkeep of our entryway, always have an eye for keeping the front of our house clean! This includes our windows, lobby and front desk, and any other area that needs attention. * Focus on ...

Easy Mile Fitness

Front Desk Overnight Full-Time

Caguas, PR · On-site

$14.75 - $18.75/hr

Daily upkeep of our entryway, always have an eye for keeping the front of our house clean! This includes our windows, lobby and front desk, and any other area that needs attention. * Focus on ...

Easy Mile Fitness

Front Desk Overnight Full-Time

Caguas, PR · On-site

$14.75 - $18.75/hr

Daily upkeep of our entryway, always have an eye for keeping the front of our house clean! This includes our windows, lobby and front desk, and any other area that needs attention. * Focus on ...

PLANET FITNESS

FRONT DESK PART-TIME (Weekend)

Caguas, PR

$14.75 - $18.75/hr

Daily upkeep of our entryway, always have an eye for keeping the front of our house clean! This includes our windows, lobby and front desk, and any other area that needs attention. * Focus on ...

PLANET FITNESS

OVERNIGHT FRONT DESK FULL-TIME

Caguas, PR · On-site

$14.75 - $18.75/hr

Daily upkeep of our entryway, always have an eye for keeping the front of our house clean! This includes our windows, lobby and front desk, and any other area that needs attention. * Focus on ...

Easy Mile Fitness

FRONT DESK FULL-TIME (PM)

Caguas, PR · On-site

$14.75 - $18.75/hr

Daily upkeep of our entryway, always have an eye for keeping the front of our house clean! This includes our windows, lobby and front desk, and any other area that needs attention. * Focus on ...

Easy Mile Fitness

FRONT DESK PART-TIME (Weekend)

Caguas, PR · On-site

$14.75 - $18.75/hr

Daily upkeep of our entryway, always have an eye for keeping the front of our house clean! This includes our windows, lobby and front desk, and any other area that needs attention. * Focus on ...

PLANET FITNESS

Front Desk Overnight Full-Time

Caguas, PR · On-site

$14.75 - $18.75/hr

Daily upkeep of our entryway, always have an eye for keeping the front of our house clean! This includes our windows, lobby and front desk, and any other area that needs attention. * Focus on ...

PLANET FITNESS

FRONT DESK FULL-TIME (PM)

Caguas, PR · On-site

$14.75 - $18.75/hr

Daily upkeep of our entryway, always have an eye for keeping the front of our house clean! This includes our windows, lobby and front desk, and any other area that needs attention. * Focus on ...

Easy Mile Fitness

OVERNIGHT FRONT DESK FULL-TIME

Caguas, PR · On-site

$14.75 - $18.75/hr

Daily upkeep of our entryway, always have an eye for keeping the front of our house clean! This includes our windows, lobby and front desk, and any other area that needs attention. * Focus on ...

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Front Of House Manager information

What is a front of house manager?

A front of house manager takes on the responsibility of managing the service staff, handling shift changes, and ensuring high customer satisfaction at a restaurant. As a front of house manager, you handle the logistical aspects of restaurant service and play a vital role in the company's reputation for customer service. Your duties include coordinating the front of house team of hosts and servers, ensuring there is open communication with the expediters, and hiring and training staff. Restaurants and hotels typically employ front of house managers with prior experience working in the food industry.

What are the key skills and qualifications needed to thrive as a front of house manager?

To thrive as a Front Of House Manager, you need strong customer service skills, organizational abilities, and experience in hospitality management, often supported by a relevant degree or industry certifications. Familiarity with point-of-sale (POS) systems, reservation software, and staff scheduling tools is typically required. Excellent communication, leadership, and problem-solving skills help you build rapport with guests and effectively manage team dynamics. These skills ensure smooth operations, high guest satisfaction, and a productive work environment in hospitality settings.

What are some common challenges faced by front of house managers and how can they be addressed?

Front Of House Managers often encounter challenges such as balancing customer satisfaction with operational efficiency, managing staff during peak hours, and resolving conflicts between team members or with guests. Effective communication, strong organizational skills, and proactive problem-solving are key to overcoming these issues. Many managers find success by fostering a positive team culture, implementing clear procedures, and regularly training staff to handle high-pressure situations. Building strong relationships with both the kitchen and service teams also contributes to a smoother workflow and enhanced guest experience.

What is the difference between Front Of House Manager vs Restaurant Supervisor?

AspectFront Of House ManagerRestaurant Supervisor
CredentialsExperience in hospitality, sometimes certifications in customer service or managementSimilar experience, often with customer service or hospitality background
Work EnvironmentOversees dining area, customer interactions, staff managementSupervises restaurant staff, manages daily operations, ensures service quality
Industry UsageCommonly used in restaurants, hotels, event venuesUsed in restaurants, catering, hospitality settings

The Front Of House Manager and Restaurant Supervisor roles share similar responsibilities in managing staff and ensuring excellent customer service. The main difference lies in the scope: the Front Of House Manager typically has broader managerial duties and strategic oversight, while the Restaurant Supervisor focuses more on daily operations and direct supervision. Both roles require hospitality experience and excellent communication skills, but the Front Of House Manager often holds a higher level of responsibility within the organization.

How much do front of house managers get paid?

Front of house managers typically earn a median annual salary of around $40,000 to $55,000, depending on location, experience, and the size of the establishment. Salaries can vary widely, with some earning higher in larger or high-end venues, and many roles require strong customer service and leadership skills.

What do front of house managers do?

Front of house managers oversee the customer service operations in restaurants, theaters, or similar venues. They supervise staff, handle guest relations, ensure smooth service, and manage daily operations to provide a positive experience for patrons.
More about Front Of House Manager jobs

What job categories do people searching Front Of House Manager jobs in Puerto Rico look for?

The top searched job categories for Front Of House Manager jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Front Of House Manager jobs?

Cities in Puerto Rico with the most Front Of House Manager job openings:

Front Of House Manager jobs near you

Service Manager

Texas Roadhouse

Carolina, PR • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago

Key responsibilities

  • Oversee all Front of House operations to ensure Legendary Food and Legendary Service are delivered to guests.

  • Manage all Front of House employees, including training, performance evaluations, coaching, discipline, and scheduling.

  • Drive sales, guest satisfaction, and enforce compliance with employment policies, safety, and liquor laws.

Texas Roadhouse rating

5.9

Company rating: 5.9 out of 10

Based on 1,107 frontline employees who took The Breakroom Quiz

46th of 88 rated restaurants

Job description

Love your job at Texas Roadhouse! Join our family and take pride in your work! Texas Roadhouse is looking for a legendary Service Manager. As a Service Manager, you would oversee all Front of House operations, make sure Legendary Food and Legendary Service is delivered to our guests, and manage all Front of House employees on a daily basis. If you have a passion for people and providing a legendary guest experience, apply to be a Service Manager at Texas Roadhouse today!
 
As a Service Manager, your responsibilities would include:
  • Driving sales, steps of service, and guest satisfaction
  • In conjunction with all Management, enforcing compliance with all employment policies and overseeing cleanliness of restaurant and safety of guests at all times
  • Providing or directing all Front of House training
  • Managing performance of Front of House employees, including conducting performance evaluations, coaching, and discipline
  • Managing liquor orders and controlling liquor costs
  • Enforcing applicable liquor laws and Responsible Alcohol Service guidelines.
  • Assisting with the development of all Key Hourly employees, Assistant Managers, and Hourly employees by providing daily feedback on performance during one-on-ones
  • Reviewing applications, interviewing, and hiring or recommending the hiring of Front of House employees.
  • Directing work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant
  • Creating a fun, safe environment by following our core values and operational goals, and implementing contests, theme nights, and creating incentives for the staff.
  • Understanding, managing, and practicing safe food handling procedures
POSITION QUALIFICATIONS
Competency Statement(s)

  • Accountability - Ability to accept responsibility and account for his/her actions
  • Communication, Oral - Ability to communicate effectively with others using the spoken word
  • Communication, Written - Ability to communicate in writing clearly and concisely
  • Ethical - Ability to demonstrate, conduct, and conform to a set of values and accepted standards
  • Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace
  • Time Management - Ability to utilize the available time to organize and complete work within given deadlines
  • Working Under Pressure - Ability to complete assigned tasks under stressful situations 

Education: High School Graduate or General Education Degree (GED)
 
Experience:  2 years or more as a SM or Assistant SM in a full-service restaurant concept.
 
Computer Skills:  Word, Excel
 
Other Skills:
  • The ability to multi-task 
  • Outgoing and personable a plus
  • Good organizational skills
  • Effective communicator
  • Interpersonal and Supervisory skills
Benefits:
  • Medical plan that includes Dental and Vision Insurance
  • Paid Vacation
  • 100% Paid Maternity Leave
  • Short-Term and Long-Term Disability
  • Paid Sick Days
  • 401(k) Retirement Plan
  • Many opportunities to support your community
  • Annual holiday bonus 

What Texas Roadhouse employees say

Pay

Benefits

Hours and flexibility

Workplace

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