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Front Of House Manager Jobs in Puerto Rico (NOW HIRING)

The Cheesecake Factory

Host

San Juan, PR · On-site

$10.50 - $12.75/hr

Provide accurately quoted wait times while managing reservations to support smooth guest flow * You'll play an important role in front of house operations, supporting teamwork to enhance the overall ...

The Cheesecake Factory

Dessert Finisher/Barista

San Juan, PR · On-site

$10.50 - $12.75/hr

As part of our high-volume, full-service restaurant team, you'll support front-of-house operations ... Career advancement opportunities - over half of our managers are promoted from within * No cost GED ...

Texas Roadhouse

Expo/ Texas Roadhouse

Carolina, PR · On-site

Mantiene la etiqueta adecuada con el personal de FOH. * La capacidad de divertirse en el trabajo. Principales Responsabilidades, Conocimientos Requeridos y Habilidades Declaración(es) de competencia

The Cheesecake Factory

Busser

San Juan, PR · On-site

$2.13 - $10.50/hr

Career advancement opportunities - over half of our managers are promoted from within * No cost GED ... Communicate clearly and accurately with the front-of-house team to support a positive guest ...

The Cheesecake Factory

Server

San Juan, PR · On-site

$2.13 - $10.50/hr

As a vital part of our front of house team, you'll wow our guests with outstanding service and ... Career advancement opportunities - over half of our managers are promoted from within * No cost GED ...

Texas Roadhouse

Broil Cook/ Texas Roadhouse

Carolina, PR · On-site

$10.50 - $13.25/hr

Mantiene la etiqueta adecuada con el personal de FOH. * Capacidad para ayudar con problemas de alergias, re-cocinar y cocinar. * Entiende el uso del equipo, la calibración y los procedimientos de ...

AC Hotel San Juan Condado

F&B Supervisor

San Juan, PR · On-site

Interview candidates for front-of-house and back-of-the house F&B positions and follow standards ... Perform other duties as requested by management. * Maintain a warm and friendly demeanor at all ...

Residence Inn Isla Verde

F&B Supervisor

Carolina, PR · On-site

Supervise and manage all F&B personnel. * Respond to guest complaints in a timely manner ... Interview candidates for front-of-house and back-of-the house F&B positions and follow standards ...

AC Hotel San Juan Condado

F&B Supervisor

San Juan, PR · On-site

Interview candidates for front-of-house and back-of-the house F&B positions and follow standards ... Perform other duties as requested by management. * Maintain a warm and friendly demeanor at all ...

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Front Of House Manager information

What is a front of house manager?

A front of house manager takes on the responsibility of managing the service staff, handling shift changes, and ensuring high customer satisfaction at a restaurant. As a front of house manager, you handle the logistical aspects of restaurant service and play a vital role in the company's reputation for customer service. Your duties include coordinating the front of house team of hosts and servers, ensuring there is open communication with the expediters, and hiring and training staff. Restaurants and hotels typically employ front of house managers with prior experience working in the food industry.

What are the key skills and qualifications needed to thrive as a front of house manager?

To thrive as a Front Of House Manager, you need strong customer service skills, organizational abilities, and experience in hospitality management, often supported by a relevant degree or industry certifications. Familiarity with point-of-sale (POS) systems, reservation software, and staff scheduling tools is typically required. Excellent communication, leadership, and problem-solving skills help you build rapport with guests and effectively manage team dynamics. These skills ensure smooth operations, high guest satisfaction, and a productive work environment in hospitality settings.

What are some common challenges faced by front of house managers and how can they be addressed?

Front Of House Managers often encounter challenges such as balancing customer satisfaction with operational efficiency, managing staff during peak hours, and resolving conflicts between team members or with guests. Effective communication, strong organizational skills, and proactive problem-solving are key to overcoming these issues. Many managers find success by fostering a positive team culture, implementing clear procedures, and regularly training staff to handle high-pressure situations. Building strong relationships with both the kitchen and service teams also contributes to a smoother workflow and enhanced guest experience.

What is the difference between Front Of House Manager vs Restaurant Supervisor?

AspectFront Of House ManagerRestaurant Supervisor
CredentialsExperience in hospitality, sometimes certifications in customer service or managementSimilar experience, often with customer service or hospitality background
Work EnvironmentOversees dining area, customer interactions, staff managementSupervises restaurant staff, manages daily operations, ensures service quality
Industry UsageCommonly used in restaurants, hotels, event venuesUsed in restaurants, catering, hospitality settings

The Front Of House Manager and Restaurant Supervisor roles share similar responsibilities in managing staff and ensuring excellent customer service. The main difference lies in the scope: the Front Of House Manager typically has broader managerial duties and strategic oversight, while the Restaurant Supervisor focuses more on daily operations and direct supervision. Both roles require hospitality experience and excellent communication skills, but the Front Of House Manager often holds a higher level of responsibility within the organization.

How much do front of house managers get paid?

Front of house managers typically earn a median annual salary of around $40,000 to $55,000, depending on location, experience, and the size of the establishment. Salaries can vary widely, with some earning higher in larger or high-end venues, and many roles require strong customer service and leadership skills.

What do front of house managers do?

Front of house managers oversee the customer service operations in restaurants, theaters, or similar venues. They supervise staff, handle guest relations, ensure smooth service, and manage daily operations to provide a positive experience for patrons.
More about Front Of House Manager jobs

What job categories do people searching Front Of House Manager jobs in Puerto Rico look for?

The top searched job categories for Front Of House Manager jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Front Of House Manager jobs?

Cities in Puerto Rico with the most Front Of House Manager job openings:

Front Of House Manager jobs near you

Host

The Cheesecake Factory

San Juan, PR • On-site

$10.50 - $12.75/hr

Part-time

Medical, Dental, Vision, Life, PTO

Re-posted 7 days ago

The Cheesecake Factory rating

6.5

Company rating: 6.5 out of 10

Based on 259 frontline employees who took The Breakroom Quiz

25th of 88 rated restaurants

Job description

Overview

Our Hosts know that first impressions are everything. As a Host, your warm, friendly, welcoming personality will shine while greeting and seating guests, managing the waitlist, and accommodating reservations. When we’re on a wait, you’ll quote accurate times, engage guests in casual conversation, and encourage them to explore our iconic menu or beautiful bakery case, answering questions along the way. With pride and a passion for hospitality, you’ll help ensure every guest feels welcomed and cared for from start to finish.


Responsibilities

Steady Hours, Flexible Life

  • High-volume restaurant with consistent hours
  • Flexible scheduling with full-time or part-time opportunities to fit your life
  • Faster Pay – access up to 50% of your earned wages the next day (exclusions apply)
  • 50% off shift meals and 25% discount when dining with friends and family

Benefits That Have Your Back

  • Paid vacation and sick time
  • Medical, Dental, Vision, and Prescription coverage options
  • Medical coverage starting as low as 12 per pay period
  • Virtual Care and no cost online mental health services

Grow With Us

  • World class training designed to support your personal and professional growth
  • Career advancement opportunities – over half of our managers are promoted from within
  • No cost GED or Associate Degree programs

Perks, Recognition & Community

  • Perks and discounts including cell phone, gym, movie, and theme park savings
  • Employee recognition and appreciation awards
  • HELP Fund (Hardship and Emergency Lifeline Program) for moments that matter
  • Opportunities to give back through community and charity events
  • Join an award-winning company, including:
    – Fortune 100 Best Companies to Work For® (since 2014)
    – PEOPLE® Companies That Care (since 2021)
    – Great Place to Work® Certified

Qualifications

  • Warmly greet guests creating a positive first impression
  • Use a floor plan and follow a seating rotation to assign tables promoting guest satisfaction
  • Provide accurately quoted wait times while managing reservations to support smooth guest flow
  • You’ll play an important role in front of house operations, supporting teamwork to enhance the overall guest experience
  • Answer phones with a sense of urgency, helping guests with general questions
  • Follow instructions with attention to detail and consistency
  • Demonstrate ownership of sidework and closing tasks
  • Multitask and work well under pressure while maintaining cleanliness and organization
  • Work with speed and efficiency in a fast paced, full-service restaurant

What The Cheesecake Factory employees say

Pay

Benefits

Hours and flexibility

Workplace

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