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Front Of House Manager Jobs in Puerto Rico (NOW HIRING)

Easy Mile Fitness

FRONT DESK PART-TIME

San Juan, PR · On-site

$14.25 - $18.25/hr

  • PTO

Daily upkeep of our entryway, always have an eye for keeping the front of our house clean! This includes our windows, lobby and front desk, and any other area that needs attention. * Focus on ...

PLANET FITNESS

Front Desk Overnight Full-Time

Caguas, PR

$14.75 - $18.75/hr

  • PTO

Daily upkeep of our entryway, always have an eye for keeping the front of our house clean! This includes our windows, lobby and front desk, and any other area that needs attention. * Focus on ...

Easy Mile Fitness

Front Desk Overnight Full-Time

Caguas, PR · On-site

$14.75 - $18.75/hr

  • PTO

Daily upkeep of our entryway, always have an eye for keeping the front of our house clean! This includes our windows, lobby and front desk, and any other area that needs attention. * Focus on ...

PLANET FITNESS

Front Desk Overnight Full-Time

Mayaguez, PR · On-site

$15 - $19.25/hr

  • PTO

Daily upkeep of our entryway, always have an eye for keeping the front of our house clean! This includes our windows, lobby and front desk, and any other area that needs attention. * Focus on ...

Easy Mile Fitness

FRONT DESK FULL-TIME (PM)

Caguas, PR · On-site

$14.75 - $18.75/hr

  • PTO

Daily upkeep of our entryway, always have an eye for keeping the front of our house clean! This includes our windows, lobby and front desk, and any other area that needs attention. * Focus on ...

PLANET FITNESS

Front Desk Overnight Full-Time

San Juan, PR · On-site

$14.25 - $18.25/hr

  • PTO

Daily upkeep of our entryway, always have an eye for keeping the front of our house clean! This includes our windows, lobby and front desk, and any other area that needs attention. * Focus on ...

PLANET FITNESS

OVERNIGHT FRONT DESK FULL-TIME

Caguas, PR

$14.75 - $18.75/hr

  • PTO

Daily upkeep of our entryway, always have an eye for keeping the front of our house clean! This includes our windows, lobby and front desk, and any other area that needs attention. * Focus on ...

PLANET FITNESS

FRONT DESK PART-TIME (Weekend)

Caguas, PR · On-site

$14.75 - $18.75/hr

  • PTO

Daily upkeep of our entryway, always have an eye for keeping the front of our house clean! This includes our windows, lobby and front desk, and any other area that needs attention. * Focus on ...

Easy Mile Fitness

FRONT DESK PART-TIME (Weekend)

Caguas, PR · On-site

$14.75 - $18.75/hr

  • PTO

Daily upkeep of our entryway, always have an eye for keeping the front of our house clean! This includes our windows, lobby and front desk, and any other area that needs attention. * Focus on ...

Easy Mile Fitness

OVERNIGHT FRONT DESK FULL-TIME

Caguas, PR · On-site

$14.75 - $18.75/hr

  • PTO

Daily upkeep of our entryway, always have an eye for keeping the front of our house clean! This includes our windows, lobby and front desk, and any other area that needs attention. * Focus on ...

PLANET FITNESS

FRONT DESK FULL-TIME (PM)

Caguas, PR

$14.75 - $18.75/hr

  • PTO

Daily upkeep of our entryway, always have an eye for keeping the front of our house clean! This includes our windows, lobby and front desk, and any other area that needs attention. * Focus on ...

Texas Roadhouse

PR · On-site

Mantiene la etiqueta adecuada con el personal de FOH. * La capacidad de divertirse en el trabajo. Principales Responsabilidades, Conocimientos Requeridos y Habilidades Declaración(es) de competencia

Rio Mar Hospitality Management

PR · On-site

$82K - $90K/yr

The General Manager will lead all front-of-house operations, collaborate closely with culinary leadership, and maintain rigorous attention to detail in service delivery, guest relations, and ...

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Front Of House Manager information

How much do front of house managers get paid?

Front of house managers typically earn a median annual salary of around $40,000 to $55,000, depending on location, experience, and the size of the establishment. They often oversee staff, handle customer service, and ensure smooth operations in hospitality or entertainment venues.

What are the key skills and qualifications needed to thrive as a front of house manager?

To thrive as a Front Of House Manager, you need strong customer service skills, organizational abilities, and experience in hospitality management, often supported by a relevant degree or industry certifications. Familiarity with point-of-sale (POS) systems, reservation software, and staff scheduling tools is typically required. Excellent communication, leadership, and problem-solving skills help you build rapport with guests and effectively manage team dynamics. These skills ensure smooth operations, high guest satisfaction, and a productive work environment in hospitality settings.

What are some common challenges faced by front of house managers and how can they be addressed?

Front Of House Managers often encounter challenges such as balancing customer satisfaction with operational efficiency, managing staff during peak hours, and resolving conflicts between team members or with guests. Effective communication, strong organizational skills, and proactive problem-solving are key to overcoming these issues. Many managers find success by fostering a positive team culture, implementing clear procedures, and regularly training staff to handle high-pressure situations. Building strong relationships with both the kitchen and service teams also contributes to a smoother workflow and enhanced guest experience.

What is a front of house manager?

A front of house manager takes on the responsibility of managing the service staff, handling shift changes, and ensuring high customer satisfaction at a restaurant. As a front of house manager, you handle the logistical aspects of restaurant service and play a vital role in the company's reputation for customer service. Your duties include coordinating the front of house team of hosts and servers, ensuring there is open communication with the expediters, and hiring and training staff. Restaurants and hotels typically employ front of house managers with prior experience working in the food industry.

What is the difference between Front Of House Manager vs Restaurant Supervisor?

AspectFront Of House ManagerRestaurant Supervisor
CredentialsExperience in hospitality, sometimes certifications in customer service or managementSimilar experience, often with customer service or hospitality background
Work EnvironmentOversees dining area, customer interactions, staff managementSupervises restaurant staff, manages daily operations, ensures service quality
Industry UsageCommonly used in restaurants, hotels, event venuesUsed in restaurants, catering, hospitality settings

The Front Of House Manager and Restaurant Supervisor roles share similar responsibilities in managing staff and ensuring excellent customer service. The main difference lies in the scope: the Front Of House Manager typically has broader managerial duties and strategic oversight, while the Restaurant Supervisor focuses more on daily operations and direct supervision. Both roles require hospitality experience and excellent communication skills, but the Front Of House Manager often holds a higher level of responsibility within the organization.

More about Front Of House Manager jobs

What are popular job titles related to Front Of House Manager jobs in Puerto Rico?

For Front Of House Manager jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Front Of House Manager jobs in Puerto Rico look for?

The top searched job categories for Front Of House Manager jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Front Of House Manager jobs?

Cities in Puerto Rico with the most Front Of House Manager job openings:

Front Of House Manager jobs near you

FRONT DESK PART-TIME

Easy Mile Fitness

San Juan, PR • On-site

$14.25 - $18.25/hr

Part-time

PTO

Re-posted 9 days ago

Job description

Come join our team and grow with us!
Planet Fitness is growing and looking to create a dynamic team! We are now looking to hire front desk customer service representatives on one of the most innovative, fastest growing health club brands in the United States and Puerto Rico. Our mission "Judgement Free Zone" provides a unique environment in which anyone can feel comfortable, get healthy, get moving or in shape, and have fun too!
We are currently seeking committed, flexible, motivated people who want to learn how to work and are interested in professional growth opportunities. We provide training and after the 90 days evaluation, if you qualify you could get a bump in pay! If this sound like you, and you posses these qualities, apply today!
Who We Are:
At Planet Fitness, our mission has always been to enhance peoples lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!
Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and wellbeing of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of!
Who You Are:
All of our Team Members at Planet Fitness share one thing in common a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone®
Characteristics that will make you a perfect match for our Customer Service Role:
  • Exhibit a positive and upbeat attitude.
  • Have a passion for delivering a consistent and exceptional experience to our members, guests, and fellow PF team members.
  • Pride yourself on your work while being punctual, reliable, and dependable.
  • Handle all interactions with diplomacy and exhibit a genuine motivation for helping others.
  • Act with integrity and show respect to everyone around you.
  • Exhibit strong communication skills and have an ability to listen and empathize.
  • Inspire and motivate others to achieve their goals.
  • Are a quick study with the ability to apply what you have learned during online and hands-on training.

More reasons to join Planet Fitness!
  • Vacation/Sick Time
  • Free Black Card Membership
  • Employee perks and discounts
  • Engaging team-building competitions and social events

Skills:
  • Customer Service: Communicates and interacts with members (as well as potential members) in a way that exceeds expectations.
  • Listening: Listen to staff and members. View the situation from everyone's perspective working together to resolve the issue.
  • Problem Solving: Recognize and define the problem. Provide solutions using all resources available.
  • Language: Bilingual a plus.

Essential Duties and Responsibilities
  • Flexible for opening or closing shifts.
  • Be the face of our club, always say hello and goodbye to our guest.
  • Be knowledgeable of our offerings, answer phones courteously and assist callers with their Planet Fitness questions.
  • Facilitate an unforgettable experience at our front desk: check-in members, assist with billing inquiries, provide legendary tours, actively listen to member questions and escalate for a solution, log amenities to track usage and club performance.
  • Be aware of company promotions, events and changes that will have an impact on the member experience.
  • Be the expert of our POS system. This is critical, in order to enroll new members or assist current members with billing inquiries, updates to personal information or beverage/merchandise sales.
  • Daily upkeep of our entryway, always have an eye for keeping the front of our house clean! This includes our windows, lobby and front desk, and any other area that needs attention.
  • Focus on completion of our training courses and actively seek opportunities for additional development.

This company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Apply