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Front Of House Manager Jobs in Puerto Rico (NOW HIRING)

Chick-fil-A

PR · On-site

$10.50/hr

... FOH · Recibir invitados de forma amable y brindarle la ayuda que necesiten. · Tomar pedidos · Recibir la comida y asegurarse de llevarlo al invitado correcto. · Entregar la comida y asegurarse ...

Chick-fil-A

PR · On-site

$10.50/hr

... FOH · Recibir invitados de forma amable y brindarle la ayuda que necesiten. · Tomar pedidos · Recibir la comida y asegurarse de llevarlo al invitado correcto. · Entregar la comida y asegurarse ...

Residence Inn Isla Verde

Hotel Front Desk Agent

Carolina, PR · On-site

$9.50 - $12/hr

With an executive team consisting of some of the industry's most experienced hotel management ... Be familiar with all in-house groups. * Be aware of closed out and restricted dates. * Obtain all ...

Residence Inn Isla Verde

Hotel Front Desk Agent

Carolina, PR · On-site

$9.50 - $12/hr

With an executive team consisting of some of the industry's most experienced hotel management ... Be familiar with all in-house groups. * Be aware of closed out and restricted dates. * Obtain all ...

Molly Maid

House Cleaner

San Juan, PR · On-site

$12 - $15/hr

We believe in celebrating together and fostering a sense of community through holiday team parties ... Manage the team's schedule and drive safely - The team lead is responsible for driving themselves ...

Molly Maid

House Cleaner

Bayamon, PR

$12 - $15/hr

We believe in celebrating together and fostering a sense of community through holiday team parties ... Manage the team's schedule and drive safely - The team lead is responsible for driving themselves ...

Molly Maid

House Cleaner

San Juan, PR

$12 - $15/hr

We believe in celebrating together and fostering a sense of community through holiday team parties ... Manage the team's schedule and drive safely - The team lead is responsible for driving themselves ...

MOLLY MAID San Juan Norte

House Cleaner

San Juan, PR

$12 - $13/hr

We believe in celebrating together and fostering a sense of community through holiday team parties ... Manage the team's schedule and drive safely - The team lead is responsible for driving themselves ...

MOLLY MAID San Juan Norte

House Cleaner

Bayamon, PR · On-site

$12 - $13/hr

We believe in celebrating together and fostering a sense of community through holiday team parties ... Manage the team's schedule and drive safely - The team lead is responsible for driving themselves ...

Molly Maid

House Cleaner

Bayamon, PR · On-site

$12 - $15/hr

We believe in celebrating together and fostering a sense of community through holiday team parties ... Manage the team's schedule and drive safely - The team lead is responsible for driving themselves ...

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Front Of House Manager information

What is a front of house manager?

A front of house manager takes on the responsibility of managing the service staff, handling shift changes, and ensuring high customer satisfaction at a restaurant. As a front of house manager, you handle the logistical aspects of restaurant service and play a vital role in the company's reputation for customer service. Your duties include coordinating the front of house team of hosts and servers, ensuring there is open communication with the expediters, and hiring and training staff. Restaurants and hotels typically employ front of house managers with prior experience working in the food industry.

What are the key skills and qualifications needed to thrive as a front of house manager?

To thrive as a Front Of House Manager, you need strong customer service skills, organizational abilities, and experience in hospitality management, often supported by a relevant degree or industry certifications. Familiarity with point-of-sale (POS) systems, reservation software, and staff scheduling tools is typically required. Excellent communication, leadership, and problem-solving skills help you build rapport with guests and effectively manage team dynamics. These skills ensure smooth operations, high guest satisfaction, and a productive work environment in hospitality settings.

What are some common challenges faced by front of house managers and how can they be addressed?

Front Of House Managers often encounter challenges such as balancing customer satisfaction with operational efficiency, managing staff during peak hours, and resolving conflicts between team members or with guests. Effective communication, strong organizational skills, and proactive problem-solving are key to overcoming these issues. Many managers find success by fostering a positive team culture, implementing clear procedures, and regularly training staff to handle high-pressure situations. Building strong relationships with both the kitchen and service teams also contributes to a smoother workflow and enhanced guest experience.

What is the difference between Front Of House Manager vs Restaurant Supervisor?

AspectFront Of House ManagerRestaurant Supervisor
CredentialsExperience in hospitality, sometimes certifications in customer service or managementSimilar experience, often with customer service or hospitality background
Work EnvironmentOversees dining area, customer interactions, staff managementSupervises restaurant staff, manages daily operations, ensures service quality
Industry UsageCommonly used in restaurants, hotels, event venuesUsed in restaurants, catering, hospitality settings

The Front Of House Manager and Restaurant Supervisor roles share similar responsibilities in managing staff and ensuring excellent customer service. The main difference lies in the scope: the Front Of House Manager typically has broader managerial duties and strategic oversight, while the Restaurant Supervisor focuses more on daily operations and direct supervision. Both roles require hospitality experience and excellent communication skills, but the Front Of House Manager often holds a higher level of responsibility within the organization.

How much do front of house managers get paid?

Front of house managers typically earn a median annual salary of around $40,000 to $55,000, depending on location, experience, and the size of the establishment. Salaries can vary widely, with some earning higher in larger or high-end venues, and many roles require strong customer service and leadership skills.

What do front of house managers do?

Front of house managers oversee the customer service operations in restaurants, theaters, or similar venues. They supervise staff, handle guest relations, ensure smooth service, and manage daily operations to provide a positive experience for patrons.
More about Front Of House Manager jobs

What job categories do people searching Front Of House Manager jobs in Puerto Rico look for?

The top searched job categories for Front Of House Manager jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Front Of House Manager jobs?

Cities in Puerto Rico with the most Front Of House Manager job openings:

Front Of House Manager jobs near you

Seasonal Retail Sales Associate - Mall Of San Juan

Gap

San Juan, PR • On-site

$10.25 - $11.75/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Gap rating

6.8

Company rating: 6.8 out of 10

Based on 279 frontline employees who took The Breakroom Quiz

28th of 104 rated fashion retailers

Job description

About Gap

Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that’s run through those five decades is the phenomenal people that make up our brand – our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it.

We’ve built our brand on staying true to our roots while always being out in front of what’s next. If you want to be part of an iconic American brand, and help lead the way for where we’re headed, we’d love to have you join us.

About the role

As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you’ll deliver a best-in-class customer experience using an omni-channel approach.

What you'll do
  • Consistently treat all customers and employees with respect and contribute to a positive work environment. 
  •  Promote loyalty by educating customers about our loyalty programs. 
  •  Seek out and engage with customers to drive sales and service using suggestive selling. 
  •  Enhance customer experience using all omnichannel offerings. 
  •  Be accountable to personal goals which contribute to overall store goals and results. 
  •  Support sales floor, fitting room, cash wrap, back of house, as required. 
  •  Maintain a neat, clean and organized work center. 
  •  Handle all customer interactions and potential issueseturns courteously and professionally.
  • Execute operational processes effectively and efficiently. 
Who you are
  • A good communicator with the ability to effectively interact with customers and your team to meet goals. 
  • A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers. 
  • Passionate about retail and thrive in a fastpaced environment. 
  • A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required. 
  • Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. 
  • Able to utilize retail technology. 
  • Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs. 
Benefits at Gap
  • Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
  • One of the most competitive Paid Time Off plans in the industry.*
  • Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
  • Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
  • Employee stock purchase plan.*
  • Medical, dental, vision and life insurance.*
  • See more of the benefits we offer.

*For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

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