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Hospitality Liaison Jobs (NOW HIRING)

Northwell

Hospitality Liaison

Manhattan, NY

Conveys key strategic messages to patients and family members as well as service line managers and staff, consistent with a culture of patient centeredness and hospitality. Job Responsibility

Northwell Health

Hospitality Liaison

Manhattan, NY · On-site

Conveys key strategic messages to patients and family members as well as service line managers and staff, consistent with a culture of patient centeredness and hospitality. Job Responsibility

Northwell

Hospitality Liaison

Manhattan, NY · On-site

$44K - $69K/yr

Conveys key strategic messages to patients and family members as well as service line managers and staff, consistent with a culture of patient centeredness and hospitality. Job Responsibility

Northwell

Hospitality Liaison

Mount Kisco, NY · On-site

$44K - $69K/yr

Conveys key strategic messages to patients and family members as well as service line managers and staff, consistent with a culture of patient centeredness and hospitality. Job Responsibility

Northwell Health

Hospitality Liaison

Mount Kisco, NY · On-site

Conveys key strategic messages to patients and family members as well as service line managers and staff, consistent with a culture of patient centeredness and hospitality. Job Responsibility

Northwell Health

Hospitality Liaison

Manhattan, NY · On-site

$44K - $69K/yr

Conveys key strategic messages to patients and family members as well as service line managers and staff, consistent with a culture of patient centeredness and hospitality. Job Responsibility

Brownhealth

MH Hospitality Liaison

Taunton, MA

$18.25 - $26.58/hr

SUMMARY: * Welcomes all visitors, patients, employees into the hospital. * Assists with transportation needs when necessary. * Assists patients into and out of wheelchairs, private vehicles when ...

Brown University Health

MH Hospitality Liaison

Taunton, MA · On-site

$18.25 - $26.58/hr

SUMMARY Welcomes all visitors, patients, employees into the hospital. Assists with transportation needs when necessary. Assists patients into and out of wheelchairs, private vehicles when needed.

Propark Mobility

Concierge

New Hyde Park, NY · On-site

$19 - $20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Put visitor bands on visitors and collaborate with the hospitality liaison and unit receptionists to locate patients and escort the visitor to the bedside. * Assist visitor bands on visitors and ...

Propark Mobility

Concierge

New Hyde Park, NY · On-site

$19 - $20/hr

Put visitor bands on visitors and collaborate with the hospitality liaison and unit receptionists to locate patients and escort the visitor to the bedside. * Assist visitor bands on visitors and ...

Propark Mobility

Concierge

New Hyde Park, NY · On-site

$19 - $20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Put visitor bands on visitors and collaborate with the hospitality liaison and unit receptionists to locate patients and escort the visitor to the bedside. * Assist visitor bands on visitors and ...

Propark Mobility

Concierge

New Hyde Park, NY

$19 - $20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Put visitor bands on visitors and collaborate with the hospitality liaison and unit receptionists to locate patients and escort the visitor to the bedside. * Assist visitor bands on visitors and ...

Propark Mobility

Concierge

New Hyde Park, NY

$19 - $20/hr

Put visitor bands on visitors and collaborate with the hospitality liaison and unit receptionists to locate patients and escort the visitor to the bedside. * Assist visitor bands on visitors and ...

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Hospitality Liaison information

See salary details

$10

$25

$43

How much do hospitality liaison jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for hospitality liaison in the United States is $25.30, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.57 per hour, depending on experience, location, and employer.

What is a hospitality liaison?

A Hospitality Liaison is a professional who acts as a bridge between guests and service providers in the hospitality industry, such as hotels, resorts, or event venues. Their main responsibilities include coordinating guest needs, resolving concerns, and ensuring a seamless and enjoyable experience. Hospitality Liaisons often communicate with various departments to fulfill special requests, handle complaints, and provide personalized service. This role requires strong communication, problem-solving skills, and a customer-centric attitude.

How does a hospitality liaison typically collaborate with other departments to ensure a seamless guest experience?

A Hospitality Liaison works closely with departments such as front desk, housekeeping, and food and beverage to coordinate guest services and resolve any issues promptly. They act as a communication bridge, ensuring that all teams are aligned on guest preferences, special requests, and event details. This collaboration often involves regular meetings, shared digital platforms, and direct communication to address challenges quickly and maintain high service standards. Effective teamwork and proactive coordination are essential for delivering a smooth and memorable guest experience.

What are the key skills and qualifications needed to thrive as a hospitality liaison, and why are they important?

To thrive as a Hospitality Liaison, you need strong customer service abilities, organizational skills, and a background in hospitality management or a related field. Familiarity with property management systems, reservation software, and event coordination tools is typically required. Exceptional interpersonal skills, cultural sensitivity, and problem-solving abilities help you stand out in this role. These skills are crucial for ensuring seamless guest experiences and effective coordination between clients, guests, and internal teams.

What is the difference between Hospitality Liaison vs Event Coordinator?

AspectHospitality LiaisonEvent Coordinator
CredentialsCustomer service experience, hospitality certificationsEvent planning certifications, organizational skills
Work EnvironmentHotels, resorts, hospitality venuesEvent venues, conference centers, corporate settings
Employer & IndustryHospitality industry, service providersEvent planning companies, corporate clients

Hospitality Liaisons focus on enhancing guest experiences and coordinating services within hospitality settings, while Event Coordinators plan and execute events. Both roles require strong communication skills and customer service experience, but Hospitality Liaisons are more involved in ongoing guest relations, whereas Event Coordinators handle specific event logistics.

What are 5 careers in the hospitality liaison industry?

Careers related to hospitality liaison include roles such as hotel concierge, event coordinator, guest services manager, hospitality coordinator, and customer experience specialist. These positions typically require strong communication skills, knowledge of the hospitality industry, and often involve coordinating between guests and service providers.
More about Hospitality Liaison jobs

What are the most commonly searched types of Hospitality Liaison jobs?

The most popular types of Hospitality Liaison jobs are:

What states have the most Hospitality Liaison jobs?

States with the most job openings for Hospitality Liaison jobs include:

What job categories do people searching Hospitality Liaison jobs look for?

The top searched job categories for Hospitality Liaison jobs are:

Hospitality Liaison jobs near you
Infographic showing various Hospitality Liaison job openings in the United States as of August 2026, with employment types broken down into 72% Full Time, 27% Part Time, and 1% Temporary. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $52,614 per year, or $25.3 per hour.

Hospitality Liaison

Northwell

Manhattan, NY

Full-time

Posted 5 days ago

Job description

Coordinates and facilitates lobby operations and guest service activities supporting patient and family centered care. Monitors the overall service delivery operations of the lobby and entrance areas. Conveys key strategic messages to patients and family members as well as service line managers and staff, consistent with a culture of patient centeredness and hospitality.

Job Responsibility

  • Proactively identifies operations needing improvement and collaborates with multiple support service departments to ensure optimal lobby operations and guest service activities (i.e. patient navigation, environmental services, maintenance, parking garage, security, etc.).
  • Monitors of all lobby amenities, functions and appearance.
  • Provides sensitive, culturally diverse assistance/guidance to patients, families and visitors in stressful situations; escalates issues to appropriate departments and/or management, as required.
  • Responds quickly to patient/customer requests, obtaining answers to questions regarding non-clinical information.
  • Monitors and assists discharged patients leaving the facility, ensuring appropriate discharge procedures are followed.
  • Ensures availability of wheelchair services to incoming and outgoing patients and visitors.
  • Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

Job Qualification

  • High School Diploma or equivalent required.
  • 1-3 years of relevant experience, required.
  • Experience in food & dining, preferred.


*Additional Salary Detail 
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

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