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Hospitality Administrative Jobs (NOW HIRING)

AprilAire

IT Support Technician

Madison, WI

$21.75 - $29.75/hr

Experience in customer service, retail, hospitality, administrative support, or technical support roles. * Valid driver's license and reliable transportation to travel between Madison-area locations.

AprilAire

IT Support Technician

Madison, WI · On-site

$21.75 - $29.75/hr

Experience in customer service, retail, hospitality, administrative support, or technical support roles. * Valid driver's license and reliable transportation to travel between Madison-area locations.

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Hospitality Administrative information

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How much do hospitality administrative jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for hospitality administrative in the United States is $21.32, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

What is a hospitality administrative?

Hospitality administrative jobs refer to roles focused on managing the operations and organizational tasks within hotels, resorts, restaurants, and other hospitality businesses. These positions typically involve duties such as scheduling, coordinating events, handling guest inquiries, maintaining records, and supporting management with daily operations. People in these roles help ensure that the business runs smoothly and efficiently, providing excellent service to guests and supporting the needs of staff. Common job titles include administrative assistant, office manager, and front desk supervisor within hospitality settings.

What are the key skills and qualifications needed to thrive as a hospitality administrative professional?

To thrive as a Hospitality Administrative professional, you need strong organizational abilities, attention to detail, and familiarity with hospitality operations, often supported by a degree or diploma in hospitality management or a related field. Proficiency in office software (such as Microsoft Office Suite), property management systems (PMS), and booking platforms is typically required. Excellent communication, multitasking, and customer service skills help individuals excel in this role. These competencies ensure smooth administrative operations, efficient guest services, and effective coordination between departments in a hospitality setting.

What are some common challenges faced by hospitality administrative professionals, and how can they be managed?

Hospitality Administrative professionals often juggle multiple priorities, such as coordinating schedules, handling guest inquiries, and supporting management with daily operations. One common challenge is managing last-minute changes or requests, which require strong organizational skills and adaptability. Effective communication and proactive planning can help address these challenges, as can developing strong relationships with team members across departments. Staying organized with digital tools and maintaining a positive, service-oriented attitude are also key to thriving in this fast-paced environment.

What is the difference between Hospitality Administrative vs Front Desk Agent?

AspectHospitality AdministrativeFront Desk Agent
CredentialsHigh school diploma or equivalent; some roles may require administrative or hospitality certificationsHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentOffice setting within hotels, resorts, or hospitality companiesFront desk of hotels, resorts, or lodging facilities
Primary ResponsibilitiesHandling administrative tasks, scheduling, correspondence, and office managementGuest check-in/out, reservations, providing information, and customer service

Hospitality Administrative roles focus on office-based tasks supporting hotel operations, while Front Desk Agents directly interact with guests at the property. Both roles require strong communication skills, but Hospitality Administrative positions are more administrative, whereas Front Desk Agents are customer-facing roles.

What can I do with a hospitality administrative degree?

A hospitality administrative degree prepares individuals for roles such as hotel manager, front desk supervisor, event coordinator, or administrative assistant in the hospitality industry. It provides skills in customer service, operations management, and use of industry software, enabling careers in hotels, resorts, event planning, and related fields.

What cities are hiring for Hospitality Administrative jobs?

Cities with the most Hospitality Administrative job openings:

What are popular job titles related to Hospitality Administrative jobs?

For Hospitality Administrative jobs, the most frequently searched job titles are:

Hospitality Administrative jobs near you

Manager of Hospitality & Accommodations

Merry Hill, NC • On-site

Twice
See more jobs at Twiceexternal

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Overview

Occano is a premier golf and waterfront community located on the Albemarle Sound in eastern North Carolina.

The Manager of Hospitality & Accommodations is responsible for the day-to-day operation of Occano's lodging program, including guest reservations, Stay & Play packages, guest communications, housekeeping operations, maintenance oversight, front desk administration, and general operational support. This position serves as the primary point of contact for overnight guests and is responsible for delivering an exceptional guest experience from booking through departure.

The ideal candidate is service-oriented, highly organized, and willing to take ownership of a wide range of hospitality, administrative, and operational responsibilities in a growing resort community.

Background Requirements

Employment is contingent upon successful completion of a background check and drug screening. Occano participates in E-Verify.

Experience Required
  • Minimum 2 years of experience in hospitality, lodging, resort, hotel, vacation rental, guest services, or related operations.
  • Strong customer service, communication, and organizational skills.
  • Ability to manage multiple priorities and solve problems in a fast-paced environment.
  • Experience supervising employees, vendors, and/or service providers.
  • Proficiency with Microsoft Office applications.
  • Self-motivated, detail-oriented, and able to work independently with limited supervision.
  • Demonstrated ability to take ownership of responsibilities and follow through on tasks with minimal supervision.
  • Ability to work onsite 4-5 days per week, including occasional weekends and holidays.
Preferred
  • Experience in a golf, resort, club, or Stay & Play environment.
  • Experience with Cloudbeds, Breezeway, G1, or similar hospitality software platforms.
  • Experience overseeing housekeeping and maintenance operations.
  • Experience managing guest reservations and payments.
  • Experience supporting employee onboarding, scheduling, or general administrative functions.
Essential Responsibilities
  • Manage reservations, lodging inventory, guest communications, guest payments, and Stay & Play packages.
  • Coordinate tee times and guest activities with golf operations.
  • Respond to guest inquiries and resolve guest concerns in a professional and timely manner.
  • Oversee housekeeping operations, including scheduling, inspections, supply ordering, and quality control.
  • Supervise two maintenance employees responsible for lodging accommodations and guest-facing facilities.
  • Coordinate routine maintenance, repairs, vendor services, property upkeep, and contractor management for lodging operations.
  • Manage front desk and administrative functions, including guest arrivals, mail and package deliveries, inventory orders, office support, and serving as a welcoming first point of contact for guests, members, vendors, and prospective property owners.
  • Assist with welcoming prospective real estate purchasers, collecting visitor information, and coordinating introductions to the onsite real estate team.
  • Maintain guest, reservation, payment, and operational records.
  • Assist with budgeting, invoice review, expense tracking, and operational reporting.
  • Coordinate employee onboarding requirements and other administrative support for new hires.
  • Work closely with golf, food and beverage, events, and real estate teams to ensure a seamless guest experience.
  • Support additional hospitality, administrative, and operational initiatives as needed.
  • Take ownership of the day-to-day management of Occano's lodging operations and support the evolving needs of the hospitality business.
Benefits
  • 401(k) matching
  • AD&D insurance
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance
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