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Hotel Liaison Jobs (NOW HIRING)

NO Hotel Management LLC

Hotel Liaison/ PBX

Austin, TX · On-site

$25 - $29/hr

As Hotel Liaison, you play a vital role in shaping the guest experience, ensuring all guest inquiries, reservations, and requests are handled promptly and accurately while maintaining the highest ...

Hewing Hotel

Accounting Manager

Minneapolis, MN

$70K - $74K/yr

Collaborate with People + Culture on payroll, benefits and associate matters, and serve as the hotel's liaison with the payroll vendor to resolve issues and concerns * Serve as a financial resource ...

APARIUM HOTEL GROUP

Accounting Manager

Minneapolis, MN · On-site

$70K - $74K/yr

Collaborate with People + Culture on payroll, benefits and associate matters, and serve as the hotel's liaison with the payroll vendor to resolve issues and concerns * Serve as a financial resource ...

Erenet

Hotel Manager

New York, NY

In addition, this individual acts as the main liaison between the client and hotel staff. They ensure that all staff does everything it can to make a guest's stay pleasant and comfortable while ...

Hospitality Jobs Hotspot

Hotel Manager

New York, NY

In addition, this individual acts as the main liaison between the client and hotel staff. They ensure that all staff does everything it can to make a guest's stay pleasant and comfortable while ...

Hospitality Jobs Hotspot

Hotel Manager

New York, NY · On-site

In addition, this individual acts as the main liaison between the client and hotel staff. They ensure that all staff does everything it can to make a guest's stay pleasant and comfortable while ...

Empire Hotels

Service Liaison

Grand Island, NY · On-site

As a Service Liaison, you will be responsible for maintaining a positive relationship with our hotel partners while providing exceptional service to our guests. The Military Entry Processing Station ...

The Weston

Hotel Receptionist

Weston, VT · On-site

$20/hr

The Hotel Receptionist is often the first in-person contact for hotel guests and support the ... Serving as a brand liaison, Receptionists are engaging, attentive, service-oriented, and take a ...

The Abbey Resort

Hotel Receptionist

Weston, VT · On-site

The Hotel Receptionist is often the first in-person contact for hotel guests and support the ... Serving as a brand liaison, Receptionists are engaging, attentive, service-oriented, and take a ...

Comfort Inn

Hotel Management

Pittsburgh, PA · On-site

Act as liaison between the General Manager and staff * Answer phone inquiries, direct calls, and ... free hotels with in-room refrigerators and microwaves, and fitness centers and pools at most ...

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Hotel Liaison information

See salary details

$10

$25

$43

How much do hotel liaison jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for hotel liaison in the United States is $25.30, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.57 per hour, depending on experience, location, and employer.

What is a hotel liaison?

Hotel liaisons are professionals who act as intermediaries between hotels and their clients, such as event organizers, travel agencies, or corporate groups. Their main responsibility is to facilitate communication, coordinate logistics, and ensure that all parties' needs and expectations are met during events, conferences, or group stays. Hotel liaisons help resolve issues, manage reservations, and handle special requests, making sure the experience runs smoothly for everyone involved.

How does a hotel liaison typically facilitate communication between hotel management and external partners?

A Hotel Liaison plays a crucial role in ensuring smooth communication between the hotel management and external partners such as travel agencies, event organizers, and corporate clients. They often coordinate logistics, handle special requests, and address concerns to ensure all parties' expectations are met. This role requires strong interpersonal and organizational skills, as liaisons must balance the needs and priorities of both the hotel and its partners. Effective collaboration often involves regular meetings, prompt follow-ups, and the ability to resolve issues quickly, contributing to the hotel's reputation and client satisfaction.

What are the key skills and qualifications needed to thrive as a hotel liaison, and why are they important?

To excel as a Hotel Liaison, you need a solid background in hospitality management, customer service, and event coordination, often supported by a relevant degree or experience in the hospitality industry. Familiarity with property management systems (PMS), reservation software, and event planning tools is typically required. Exceptional interpersonal skills, problem-solving abilities, and cultural sensitivity help foster positive relationships with guests and partners. These skills ensure seamless communication, efficient operations, and high guest satisfaction, which are crucial for the hotel's reputation and success.

What is the difference between Hotel Liaison vs Hotel Concierge?

AspectHotel LiaisonHotel Concierge
CredentialsCustomer service experience, hospitality knowledgeCustomer service experience, hospitality knowledge
Work EnvironmentHotels, resorts, event venuesHotels, resorts, luxury establishments
Employer & Industry UsageHotels, event planning companiesHotels, luxury resorts
Primary RoleCoordinate between clients and hotel staff, facilitate servicesAssist guests with personalized services, reservations, local info

While both roles operate within the hospitality industry, a Hotel Liaison primarily acts as a bridge between clients and hotel staff to ensure smooth communication and service coordination. In contrast, a Hotel Concierge focuses on providing personalized guest services, such as reservations and local recommendations. Understanding these differences helps clarify career paths and job expectations in the hospitality sector.

More about Hotel Liaison jobs

What states have the most Hotel Liaison jobs?

States with the most job openings for Hotel Liaison jobs include:

What job categories do people searching Hotel Liaison jobs look for?

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Hotel Liaison jobs near you
Infographic showing various Hotel Liaison job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 6% Part Time, and 6% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $52,614 per year, or $25.3 per hour.

Hotel Liaison/ PBX

NO Hotel Management LLC

Austin, TX • On-site

$25 - $29/hr

Full-time

Posted 5 days ago

Job description

Description:

Nine Orchard

At Nine Orchard, we redefine hospitality through warm, personalized service and an attention to detail that reflects our rich history and sophisticated clientele. As Hotel Liaison, you play a vital role in shaping the guest experience, ensuring all guest inquiries, reservations, and requests are handled promptly and accurately while maintaining the highest level of professionalism and service standards.

Key Responsibilities

  • Answer, record, and process all guest calls, requests, and concerns in a timely and courteous manner.
  • Manage hotel reservations and accurately input all details into Infor.
  • Operate the hotel’s telephone switchboard system and route calls appropriately.
  • Enter and dispatch guest requests through the ALICE operating system to the relevant department (Housekeeping, Front Office, Engineering, or Room Service).
  • Coordinate guest services such as wake-up calls, call forwarding, conference calls, do-not-disturb, and message delivery.
  • Assist guests with technical or internet access issues and connect them with appropriate support as needed.
  • Perform regular checks of communication equipment to ensure proper operation.
  • Follow up with guests to confirm satisfaction and resolution of any issues.
  • Dispatch bell staff and coordinate guest assistance as required.
  • Maintain guest confidentiality and adhere to all company policies and procedures.
  • Ensure professional appearance and adherence to uniform standards at all times.
  • Communicate effectively and professionally with guests, colleagues, and management.
  • Support a positive and collaborative work environment and assist other departments when needed.
  • Perform additional related duties as assigned by management.
Requirements:
  • Previous housekeeping experience in a luxury or boutique hotel preferred.
  • Strong communication skills and a warm, courteous manner.
  • Ability to manage time efficiently and work independently with minimal supervision.
  • Must be able to stand, sit, or walk for extended periods.
  • Must be able to stand, move, bend, and lift up to 10 lbs  without assistance.
  • Knowledge of Infor and ALICE systems preferred
  • Flexible schedule, including availability on weekends, evenings, and holidays.
  • A passion for hospitality and an appreciation for thoughtful, guest-centered service