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Hospitality Associate Jobs in Michigan (NOW HIRING)

Corewell Health

Hospitality Lead

Dearborn, MI · On-site

Hospitality Associate Lead direct traffic flow and provides assistance at the Hospital Entrances. They help with wheel chairs and scooters as needed along with way-finding and assistance to the ...

Restoration Hardware

Bar & Coffee Associate

Detroit, MI

$14.75 - $20.25/hr

With over 20 Hospitality experiences worldwide, RH Hospitality continues to expand our ... As a Wine Bar & Coffee Associate, you will guide guests through each phase of their beverage ...

RH

Bar & Coffee Associate

Detroit, MI · On-site

$14.75 - $20.25/hr

With over 20 Hospitality experiences worldwide, RH Hospitality continues to expand our ... As a Wine Bar & Coffee Associate, you will guide guests through each phase of their beverage ...

RH

Bar & Coffee Associate

Detroit, MI · On-site

$14.75 - $20.25/hr

With over 20 Hospitality experiences worldwide, RH Hospitality continues to expand our ... As a Wine Bar & Coffee Associate, you will guide guests through each phase of their beverage ...

RH

Bar & Coffee Associate

Detroit, MI · On-site

$14.75 - $20.25/hr

With over 20 Hospitality experiences worldwide, RH Hospitality continues to expand our ... As a Wine Bar & Coffee Associate, you will guide guests through each phase of their beverage ...

Restoration Hardware

Bar & Coffee Associate

Detroit, MI

$14.75 - $20.25/hr

With over 20 Hospitality experiences worldwide, RH Hospitality continues to expand our ... As a Wine Bar & Coffee Associate, you will guide guests through each phase of their beverage ...

RH

Bar & Coffee Associate

Detroit, MI · On-site

$14.75 - $20.25/hr

With over 20 Hospitality experiences worldwide, RH Hospitality continues to expand our ... As a Wine Bar & Coffee Associate, you will guide guests through each phase of their beverage ...

Career Site

Hospitality Director

Detroit, MI · On-site

Hospitality-focused. Arch Amenities Group is the leading provider of amenity management, consulting ... guest service associates. * Foster a positive team culture focused on accountability ...

AHC HOSPITALITY

AHC Hospitality Spa Concierge

Grand Rapids, MI · On-site

$13.50 - $16.50/hr

From comfortably casual to lavishly appointed, AHC Hospitality represents a diverse array of hotels ... Associates attitude, willingness to please guests, ability to get along with co-workers and ...

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Hospitality Associate information

See Michigan salary details

$9

$16

$30

How much do hospitality associate jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for hospitality associate in Michigan is $16.41, according to ZipRecruiter salary data. Most workers in this role earn between $12.55 and $17.16 per hour, depending on experience, location, and employer.

What Is a Hospitality Associate?

A hospitality associate works to ensure the best services are offered for patrons, which includes guests, patients, or customers depending on the work setting. You often find jobs in a hotel or hospital and are the first point of contact for patrons and patients. Duties include supporting and understanding individuals’ needs, communicating with patients or guests, and sometimes answering phones or recording information in a computer database. Qualifications begin with a high school diploma, but you need on-the-job training or relevant experience for this career. Interpersonal and communication skills are also vital.

What is the difference between Hospitality Associate vs Front Desk Agent?

AspectHospitality AssociateFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service skills
Work EnvironmentHotels, resorts, event venuesHotels, motels, hospitality establishments
Employer & Industry UsageCommonly employed in hospitality and service industriesPrimarily in hotels and lodging services
Job ResponsibilitiesAssisting guests, handling inquiries, supporting operationsChecking in/out guests, managing reservations, providing information

While both roles involve customer service in hospitality settings, a Hospitality Associate has broader responsibilities across various functions, whereas a Front Desk Agent primarily focuses on guest check-in, check-out, and reservations at hotels. The roles often overlap but differ in scope and specific duties.

What are some common challenges faced by Hospitality Associates and how can they be managed effectively?

Hospitality Associates often encounter challenges such as handling high guest volumes during peak times, managing diverse guest expectations, and resolving unexpected issues quickly. To manage these effectively, strong communication and problem-solving skills are essential, along with the ability to stay calm under pressure. Many employers provide ongoing training and encourage teamwork, so associates are supported by both their colleagues and supervisors to deliver excellent service even in demanding situations.

What are the key skills and qualifications needed to thrive as a Hospitality Associate, and why are they important?

To thrive as a Hospitality Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation software, POS systems, and basic office equipment is often required. Excellent communication, teamwork, and a positive attitude help you stand out in this guest-facing role. These skills ensure seamless guest experiences, efficient operations, and high levels of customer satisfaction in hospitality environments.

What does a Hospitality Associate do?

A Hospitality Associate is responsible for providing excellent customer service in hotels, restaurants, or other hospitality settings. Their duties often include greeting guests, assisting with check-in and check-out, answering questions, handling reservations, and addressing any guest concerns to ensure a pleasant experience. They may also assist with administrative tasks, coordinate with housekeeping or maintenance staff, and help organize events or activities. Strong communication and problem-solving skills are essential in this role. Overall, Hospitality Associates play a key part in creating a welcoming and enjoyable environment for guests.
More about Hospitality Associate jobs
What are the most commonly searched types of Hospitality jobs in Michigan? The most popular types of Hospitality jobs in Michigan are:
What are popular job titles related to Hospitality Associate jobs in Michigan? For Hospitality Associate jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Hospitality Associate jobs in Michigan look for? The top searched job categories for Hospitality Associate jobs in Michigan are:
What cities in Michigan are hiring for Hospitality Associate jobs? Cities in Michigan with the most Hospitality Associate job openings:
Hospitality Associate jobs near you
Hospitality Lead

Hospitality Lead

Corewell Health

Dearborn, MI • On-site

Full-time

Medical, Vision, Retirement

Posted 3 days ago

Corewell Health rating

6.9

Company rating: 6.9 out of 10

Based on 760 frontline employees who took The Breakroom Quiz

450th of 872 rated healthcare providers

Job description

Shift and status
Full time, 8:00 a.m. to 5:00 p.m., Variable days and every other weekend.
Location coverage: Dearborn, Taylor, Trenton and Wayne
Job Summary
Hospitality Associate Leader functions in the Hospitality Associate role as well as assists with scheduling, coverage, problem solving and training. Hospitality Associate Lead direct traffic flow and provides assistance at the Hospital Entrances. They help with wheel chairs and scooters as needed along with way-finding and assistance to the patient/family's destination.
Essential Functions
  • Leader Duties: Assist Supervisor / Manager with team scheduling and coverage. Participate in hiring interviews as needed.
  • Support problem solving and giving direction to the team when Supervisor/Manager is not present. Train all new Entrance Team members.
  • Present an excellent first impression to all customers by greeting promptly with a warm and friendly reception. a. Provide Hospital way-finding for patients and visitors. b. Support patient, family, guest information needs, including appropriate hospital resources to assist in problem resolution c. Maintain a clean and tidy entrance space, inside and outside the door. d. Maintain professionalism and diplomacy at all times, following specific standards as defined in the department professionalism policy.
  • Perform Service Recovery and conflict resolution for unhappy guests. Work with Service Excellence to support positive outcomes and resolution to customer needs.
  • Assist patients and families in and out of their vehicles as needed at the hospital entrances.
  • Assist with Lost and Found services as needed.
  • Maintain proper traffic controls at entrances to avoid congestion and prohibit illegal parking. Work with the Security & Valet teams as needed.
  • Assist with cab, bus vouchers and other transportation as needed.
  • Utilize effective communication skills to incorporate specific age, culture and developmental needs.
  • Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis.
  • Performs other duties as assigned.

Qualifications
Required
  • High school diploma or equivalent.
  • Leadership and superior interpersonal skills
  • Excellent customer service & communication skills
  • Computer skills
  • Must be able to push a patient/guest in a wheelchair

Preferred
  • College degree
  • BLS, AHA or ARC

About Corewell Health
As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members, and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.
How Corewell Health cares for you
  • Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
  • On-demand pay program powered by Payactiv
  • Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
  • Optional identity theft protection, home and auto insurance
  • Traditional and Roth retirement options with service contribution and match savings
  • Eligibility for benefits is determined by employment type and status

Primary Location
SITE - Dearborn Hospital - 18101 Oakwood Blvd - Dearborn
Department Name
Guest Services - Dearborn Hosp
Employment Type
Full time
Shift
Day (United States of America)
Weekly Scheduled Hours
40
Hours of Work
8:00 a.m. to 5:00 p.m.
Days Worked
Monday to Friday
Weekend Frequency
N/A
CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling 616.486.7447.

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