Hospitality Associate
$14.75 - $20.25/hr
Job Summary The Hospitality Associate provides support to patients, their families and other guests throughout the hospital. They serve as a resource, oversee Lost and Found functions, conduct ...
Hospitality Associate
$14.75 - $20.25/hr
Job Summary The Hospitality Associate provides support to patients, their families and other guests throughout the hospital. They serve as a resource, oversee Lost and Found functions, conduct ...
Hospitality Associate
Royal Oak, MI · On-site
$14 - $19.25/hr
Job Summary The Hospitality Associate provides support to patients, their families and other guests throughout the hospital. They serve as a resource, oversee Lost and Found functions, conduct ...
Hospitality Associate
Royal Oak, MI · On-site
$14 - $19.25/hr
Job Summary The Hospitality Associate provides support to patients, their families and other guests throughout the hospital. They serve as a resource, oversee Lost and Found functions, conduct ...
Hospitality Associate
Farmington Hills, MI · On-site
$14.75 - $20.25/hr
Job Summary The Hospitality Associate provides support to patients, their families and other guests throughout the hospital. They serve as a resource, oversee Lost and Found functions, conduct ...
Hospitality Associate
Farmington Hills, MI · On-site
$14.75 - $20.25/hr
Job Summary The Hospitality Associate provides support to patients, their families and other guests throughout the hospital. They serve as a resource, oversee Lost and Found functions, conduct ...
Hospitality Associate
Royal Oak, MI · On-site
$14 - $19.25/hr
Job Summary The Hospitality Associate provides support to patients, their families and other guests throughout the hospital. They serve as a resource, oversee Lost and Found functions, conduct ...
Hospitality Associate
Royal Oak, MI · On-site
$14 - $19.25/hr
Job Summary The Hospitality Associate provides support to patients, their families and other guests throughout the hospital. They serve as a resource, oversee Lost and Found functions, conduct ...
Hospitality Associate
$13.75 - $19/hr
Job Summary The Hospitality Associate provides support to patients, their families and other guests throughout the hospital. They serve as a resource, oversee Lost and Found functions, conduct ...
Hospitality Associate
$13.75 - $19/hr
Job Summary The Hospitality Associate provides support to patients, their families and other guests throughout the hospital. They serve as a resource, oversee Lost and Found functions, conduct ...
Hospitality Associate
Farmington Hills, MI · On-site
$14.75 - $20.25/hr
Job Summary The Hospitality Associate provides support to patients, their families and other guests throughout the hospital. They serve as a resource, oversee Lost and Found functions, conduct ...
Hospitality Associate
Farmington Hills, MI · On-site
$14.75 - $20.25/hr
Job Summary The Hospitality Associate provides support to patients, their families and other guests throughout the hospital. They serve as a resource, oversee Lost and Found functions, conduct ...
Hospitality Associate
Royal Oak, MI · On-site
$14 - $19.25/hr
Job Summary The Hospitality Associate provides support to patients, their families and other guests throughout the hospital. They serve as a resource, oversee Lost and Found functions, conduct ...
Hospitality Associate
Royal Oak, MI · On-site
$14 - $19.25/hr
Job Summary The Hospitality Associate provides support to patients, their families and other guests throughout the hospital. They serve as a resource, oversee Lost and Found functions, conduct ...
Hospitality Associate
$14 - $19.25/hr
Job Summary The Hospitality Associate provides support to patients, their families and other guests throughout the hospital. They serve as a resource, oversee Lost and Found functions, conduct ...
Hospitality Associate
$14 - $19.25/hr
Job Summary The Hospitality Associate provides support to patients, their families and other guests throughout the hospital. They serve as a resource, oversee Lost and Found functions, conduct ...
Hospitality Associate
Dearborn, MI · On-site
$13.75 - $18.75/hr
Job Summary The Hospitality Associate provides support to patients, their families and other guests throughout the hospital. They serve as a resource, oversee Lost and Found functions, conduct ...
Hospitality Associate
Dearborn, MI · On-site
$13.75 - $18.75/hr
Job Summary The Hospitality Associate provides support to patients, their families and other guests throughout the hospital. They serve as a resource, oversee Lost and Found functions, conduct ...
Hospitality Associate
Dearborn, MI · On-site
$13.75 - $18.75/hr
Job Summary The Hospitality Associate provides support to patients, their families and other guests throughout the hospital. They serve as a resource, oversee Lost and Found functions, conduct ...
Hospitality Associate
Dearborn, MI · On-site
$13.75 - $18.75/hr
Job Summary The Hospitality Associate provides support to patients, their families and other guests throughout the hospital. They serve as a resource, oversee Lost and Found functions, conduct ...
Hospitality Associate
$14 - $19.25/hr
Job Summary The Hospitality Associate provides support to patients, their families and other guests throughout the hospital. They serve as a resource, oversee Lost and Found functions, conduct ...
Hospitality Associate
$14 - $19.25/hr
Job Summary The Hospitality Associate provides support to patients, their families and other guests throughout the hospital. They serve as a resource, oversee Lost and Found functions, conduct ...
Hospitality Associate
Farmington Hills, MI · On-site
$14.75 - $20.25/hr
Job Summary The Hospitality Associate provides support to patients, their families and other guests throughout the hospital. They serve as a resource, oversee Lost and Found functions, conduct ...
Hospitality Associate
Farmington Hills, MI · On-site
$14.75 - $20.25/hr
Job Summary The Hospitality Associate provides support to patients, their families and other guests throughout the hospital. They serve as a resource, oversee Lost and Found functions, conduct ...
Hospitality Associate
$14 - $19.25/hr
Job Summary The Hospitality Associate provides support to patients, their families and other guests throughout the hospital. They serve as a resource, oversee Lost and Found functions, conduct ...
Hospitality Associate
$14 - $19.25/hr
Job Summary The Hospitality Associate provides support to patients, their families and other guests throughout the hospital. They serve as a resource, oversee Lost and Found functions, conduct ...
Hospitality Associate
Troy, MI · On-site
$14.25 - $19.50/hr
Job Summary The Hospitality Associate provides support to patients, their families and other guests throughout the hospital. They serve as a resource, oversee Lost and Found functions, conduct ...
Hospitality Associate
Troy, MI · On-site
$14.25 - $19.50/hr
Job Summary The Hospitality Associate provides support to patients, their families and other guests throughout the hospital. They serve as a resource, oversee Lost and Found functions, conduct ...
Hospitality Associate
$14.75 - $20.25/hr
Job Summary The Hospitality Associate provides support to patients, their families and other guests throughout the hospital. They serve as a resource, oversee Lost and Found functions, conduct ...
Hospitality Associate
$14.75 - $20.25/hr
Job Summary The Hospitality Associate provides support to patients, their families and other guests throughout the hospital. They serve as a resource, oversee Lost and Found functions, conduct ...
Hospitality Associate
Farmington Hills, MI · On-site
$14.75 - $20.25/hr
Job Summary The Hospitality Associate provides support to patients, their families and other guests throughout the hospital. They serve as a resource, oversee Lost and Found functions, conduct ...
Hospitality Associate
Farmington Hills, MI · On-site
$14.75 - $20.25/hr
Job Summary The Hospitality Associate provides support to patients, their families and other guests throughout the hospital. They serve as a resource, oversee Lost and Found functions, conduct ...
Hospitality Associate
$14.75 - $20.25/hr
Job Summary The Hospitality Associate provides support to patients, their families and other guests throughout the hospital. They serve as a resource, oversee Lost and Found functions, conduct ...
Hospitality Associate
$14.75 - $20.25/hr
Job Summary The Hospitality Associate provides support to patients, their families and other guests throughout the hospital. They serve as a resource, oversee Lost and Found functions, conduct ...
Hospitality Associate
$14 - $19.25/hr
Job Summary The Hospitality Associate provides support to patients, their families and other guests throughout the hospital. They serve as a resource, oversee Lost and Found functions, conduct ...
Hospitality Associate
$14 - $19.25/hr
Job Summary The Hospitality Associate provides support to patients, their families and other guests throughout the hospital. They serve as a resource, oversee Lost and Found functions, conduct ...
Hospitality Associate
Troy, MI · On-site
$14.25 - $19.50/hr
Job Summary The Hospitality Associate provides support to patients, their families and other guests throughout the hospital. They serve as a resource, oversee Lost and Found functions, conduct ...
Hospitality Associate
Troy, MI · On-site
$14.25 - $19.50/hr
Job Summary The Hospitality Associate provides support to patients, their families and other guests throughout the hospital. They serve as a resource, oversee Lost and Found functions, conduct ...
Hospitality Associate
$14.25 - $19.50/hr
Hospitality Associate Casual, variable hours, 4:30 a.m. to 1:00 p.m., 12:00 p.m. to 8:30 p.m., 8:00 a.m. to 4:00 p.m., 7:30 a.m. to 4:00 p.m., 8:30 a.m. to 5:00 p.m., 9:30 a.m. to 6:00 p.m., 2:15 p.m ...
Hospitality Associate
$14.25 - $19.50/hr
Hospitality Associate Casual, variable hours, 4:30 a.m. to 1:00 p.m., 12:00 p.m. to 8:30 p.m., 8:00 a.m. to 4:00 p.m., 7:30 a.m. to 4:00 p.m., 8:30 a.m. to 5:00 p.m., 9:30 a.m. to 6:00 p.m., 2:15 p.m ...
Hospitality Associate information
See Michigan salary details
$9.01 - $10.99
5% of jobs
$12.70 is the 25th percentile. Wages below this are outliers.
$10.99 - $12.97
23% of jobs
The median wage is $14.86 / hr.
$12.97 - $14.95
23% of jobs
$16.85 is the 75th percentile. Wages above this are outliers.
$14.95 - $16.93
25% of jobs
$16.93 - $18.91
14% of jobs
$18.91 - $20.89
5% of jobs
$20.89 - $22.88
4% of jobs
$22.88 - $24.86
0% of jobs
$24.86 - $26.84
0% of jobs
$26.84 - $28.82
0% of jobs
$28.82 - $30.80
1% of jobs
$9
$16
$30
How much do hospitality associate jobs pay per hour?
As of Jun 14, 2026, the average hourly pay for hospitality associate in Michigan is $16.41, according to ZipRecruiter salary data. Most workers in this role earn between $12.55 and $17.16 per hour, depending on experience, location, and employer.
What Is a Hospitality Associate?
A hospitality associate works to ensure the best services are offered for patrons, which includes guests, patients, or customers depending on the work setting. You often find jobs in a hotel or hospital and are the first point of contact for patrons and patients. Duties include supporting and understanding individuals’ needs, communicating with patients or guests, and sometimes answering phones or recording information in a computer database. Qualifications begin with a high school diploma, but you need on-the-job training or relevant experience for this career. Interpersonal and communication skills are also vital.
What is the difference between Hospitality Associate vs Front Desk Agent?
| Aspect | Hospitality Associate | Front Desk Agent |
|---|---|---|
| Credentials | High school diploma or equivalent; customer service experience | High school diploma; customer service skills |
| Work Environment | Hotels, resorts, event venues | Hotels, motels, hospitality establishments |
| Employer & Industry Usage | Commonly employed in hospitality and service industries | Primarily in hotels and lodging services |
| Job Responsibilities | Assisting guests, handling inquiries, supporting operations | Checking in/out guests, managing reservations, providing information |
While both roles involve customer service in hospitality settings, a Hospitality Associate has broader responsibilities across various functions, whereas a Front Desk Agent primarily focuses on guest check-in, check-out, and reservations at hotels. The roles often overlap but differ in scope and specific duties.
What are some common challenges faced by Hospitality Associates and how can they be managed effectively?
Hospitality Associates often encounter challenges such as handling high guest volumes during peak times, managing diverse guest expectations, and resolving unexpected issues quickly. To manage these effectively, strong communication and problem-solving skills are essential, along with the ability to stay calm under pressure. Many employers provide ongoing training and encourage teamwork, so associates are supported by both their colleagues and supervisors to deliver excellent service even in demanding situations.
What are the key skills and qualifications needed to thrive as a Hospitality Associate, and why are they important?
To thrive as a Hospitality Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation software, POS systems, and basic office equipment is often required. Excellent communication, teamwork, and a positive attitude help you stand out in this guest-facing role. These skills ensure seamless guest experiences, efficient operations, and high levels of customer satisfaction in hospitality environments.
What does a Hospitality Associate do?
A Hospitality Associate is responsible for providing excellent customer service in hotels, restaurants, or other hospitality settings. Their duties often include greeting guests, assisting with check-in and check-out, answering questions, handling reservations, and addressing any guest concerns to ensure a pleasant experience. They may also assist with administrative tasks, coordinate with housekeeping or maintenance staff, and help organize events or activities. Strong communication and problem-solving skills are essential in this role. Overall, Hospitality Associates play a key part in creating a welcoming and enjoyable environment for guests.
More about Hospitality Associate jobs
What are the most commonly searched types of Hospitality jobs in Michigan? The most popular types of Hospitality jobs in Michigan are:
What are popular job titles related to Hospitality Associate jobs in Michigan? For Hospitality Associate jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Hospitality Associate jobs in Michigan look for? The top searched job categories for Hospitality Associate jobs in Michigan are:
What cities in Michigan are hiring for Hospitality Associate jobs? Cities in Michigan with the most Hospitality Associate job openings:
$14.75 - $20.25/hr
Other
Medical, Vision, Retirement
Posted 13 days ago
Corewell Health rating
6.9
Based on 758 frontline employees who took The Breakroom Quiz
452nd of 872 rated healthcare providers
Job description
Shift and status
Casual, flexible schedule, ranging from 9:00 a.m. to 11:00 p.m., Variable days and every other weekend.
Job Summary
The Hospitality Associate provides support to patients, their families and other guests throughout the hospital. They serve as a resource, oversee Lost and Found functions, conduct bedside rounding to support patient, family members and guests, resolving issues and look for opportunities to enhance the Corewell experience. The Hospitality Associates communicate with Hospital leaders to resolve issues and communicate as appropriate. They also participate in event planning & execution for various celebrations for patients and families (weddings, baby showers, birthdays, etc.) and support the guest department scheduling and maintenance.
Essential Functions
Required
As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members, and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.
How Corewell Health cares for you
Primary Location
SITE - Farmington Hills Hospital- 28050 Grand River Ave - Farmington Hills
Department Name
Guest Services - Farmington Hills Hosp
Employment Type
Part time
Shift
Variable (United States of America)
Weekly Scheduled Hours
0.04
Hours of Work
9:00 a.m. to 11:00 p.m.
Days Worked
Monday to Friday
Weekend Frequency
Every other weekend
CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling 616.486.7447.
Casual, flexible schedule, ranging from 9:00 a.m. to 11:00 p.m., Variable days and every other weekend.
Job Summary
The Hospitality Associate provides support to patients, their families and other guests throughout the hospital. They serve as a resource, oversee Lost and Found functions, conduct bedside rounding to support patient, family members and guests, resolving issues and look for opportunities to enhance the Corewell experience. The Hospitality Associates communicate with Hospital leaders to resolve issues and communicate as appropriate. They also participate in event planning & execution for various celebrations for patients and families (weddings, baby showers, birthdays, etc.) and support the guest department scheduling and maintenance.
Essential Functions
- Present an excellent first impression to all customers by greeting promptly with a warm and friendly reception.
- Provide Hospital way-finding for patients and visitors.
- Support patient, family, guest information needs, including appropriate hospital resources to assist in problem resolution.
- Maintain a clean and tidy first impression. Clean the lobbies, entrances and outside the doorways.
- Maintain professionalism and diplomacy at all times, following specific standards as defined in the department professionalism policy.
- Assist patients and families in and out of their vehicles as needed at the hospital entrances. Maintain proper traffic controls at entrances to avoid congestion and prohibit illegal parking. Work with the Security & Valet teams as needed.
- Perform Service Recovery and conflict resolution for unhappy guests. Work with Service Excellence to support positive outcomes and resolution to customer needs.
- Round throughout the hospital and campus to locate wheelchairs and scooters. Clean them daily and tag for repair as needed. Maintain appropriate volumes of chairs and scooters at each active entrance.
- Surgical areas: Provide liaison activities between the clinical staff, physicians, and the patient companions. Problem solve, assist with communication as appropriate. Enter text page phone numbers for family members to be updated throughout the surgical procedure.
- Emergency Dept: Entrance: At entrance presents an excellent first impression to all customers by greeting promptly with a warm and friendly reception, provides information and assists patients in and out of vehicle. Unit: Rounds hourly through-out the unit to seek out service opportunities and resolve as appropriate. Provide liaison activities between the clinical staff and the patient companions. Performs Service Recovery and conflict resolution for unhappy guests. Works with Service Excellence to support positive outcomes and resolution to customer needs. Provide comfort items as needed.
- Assist with cab, bus vouchers and other transportation as needed.
- Organizes event planning activities for weddings, baby showers, birthdays, celebrations as needed to support patients and families while hospitalized.
- Regularly provides direction and guidance to volunteer staff with courtesy and tact. Provides orientation and training to new volunteer staff as requested.
- Works closely with Environmental Services Attendants and Supervisors to assure reception & patient room spaces are clean, tidy and welcoming.
- If applicable: Lost & Found: Identify lost items, perform a thorough search for the owner and return items as possible.
- a. Return items via pick-up or mail; b. After a month donate or dispose of items, per established policy based on item type, without an identified owner; c. Manage all items in a very organized manner.
- Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis.
- Performs other duties as assigned.
Required
- High school diploma or equivalent.
- Some college required
- 2 years of relevant experience
- College degree
As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members, and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.
How Corewell Health cares for you
- Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
- On-demand pay program powered by Payactiv
- Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
- Optional identity theft protection, home and auto insurance
- Traditional and Roth retirement options with service contribution and match savings
- Eligibility for benefits is determined by employment type and status
Primary Location
SITE - Farmington Hills Hospital- 28050 Grand River Ave - Farmington Hills
Department Name
Guest Services - Farmington Hills Hosp
Employment Type
Part time
Shift
Variable (United States of America)
Weekly Scheduled Hours
0.04
Hours of Work
9:00 a.m. to 11:00 p.m.
Days Worked
Monday to Friday
Weekend Frequency
Every other weekend
CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling 616.486.7447.
What Corewell Health employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Corewell Health
Sourced by ZipRecruiter
Industry
Hospitals
Company size
10,000+ Employees
Headquarters location
Grand Rapids, MI, US