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Hospital Switchboard Operator Jobs (NOW HIRING)

Innovation At Work Inc

Switchboard Operator

Bronx, NY

$15.75 - $19.75/hr

... Switchboard Operators to support 24/7 communication operations at the James J. Peters VA Medical ... hospital communication functions including emergency notifications and overhead paging ...

Innovation At Work

Switchboard Operator

Bronx, NY · On-site

$15.75 - $19.75/hr

... Switchboard Operators to support 24/7 communication operations at the James J. Peters VA Medical ... hospital communication functions including emergency notifications and overhead paging. Available ...

Baptist Health

Switchboard Operator

Corbin, KY · On-site

$15 - $19/hr

Summary PBX Switchboard Operator PRN First Shift BHCOR-PBX (Switchboard) I Corbin, KY The BPX unit serves as the hospital's central communications hub, responsible for managing all incoming and ...

UVA Health

Switchboard Operator

Manassas, VA · On-site

$16 - $21.65/hr

Switchboard Operator Job Code: TE5588 Schedule: 22 hours weekly; Sunday 2-8pm, Tuesday and ... hospitals, outpatient locations, and provider offices. By combining our team's talent and expertise ...

Larkin Community Hospital

Switchboard Operator - PD

Miami, FL · On-site

$14.25 - $18.25/hr

The Switchboard Operator plays a critical role in managing and directing incoming and outgoing telephone communications within an organization. This position ensures that all calls are efficiently ...

UVA Health

Switchboard Operator

Manassas, VA

$16 - $21.65/hr

Switchboard Operator Job Code: TE5588 Schedule: 18 hours weekly; Sunday 8a-2p, Monday, Tuesday and ... hospitals, outpatient locations, and provider offices. By combining our team's talent and expertise ...

116508 Innovation At Work

Switchboard Operator

New York, NY · On-site

$16.50 - $20.75/hr

... Switchboard Operators to support 24/7 communication operations at the James J. Peters VA Medical ... hospital communication functions including emergency notifications and overhead paging ...

Sodexo

Switchboard Operator

Lakewood, CO · On-site

$21/hr

ANTHONY HOSPITAL - 31704003 Workdays/shifts: Mornings and afternoon/evenings - varying days. More details will be provided during the interview process. Employment Type: Full-time Pay Range: $21.00 ...

Sodexo

Switchboard Operator

Lakewood, CO

$21/hr

ANTHONY HOSPITAL - 31704003 Workdays/shifts : Mornings and afternoon/evenings - varying days. More details will be provided during the interview process. Employment Type: Full-time Pay Range: $21.00 ...

Sodexo

Switchboard Operator

Lakewood, CO

$21/hr

ANTHONY HOSPITAL - 31704003 Workdays/shifts : Mornings and afternoon/evenings - varying days. More details will be provided during the interview process. Employment Type: Full-time Pay Range: $21.00 ...

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How much do hospital switchboard operator jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for hospital switchboard operator in the United States is $16.75, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What are hospital switchboard operators?

Hospital switchboard operators are professionals who manage incoming and outgoing telephone calls within a hospital. They are responsible for connecting calls to the appropriate departments or personnel, paging staff, handling emergency codes, and providing information to callers. Operators play a crucial role in ensuring efficient communication, especially during emergencies, and often serve as the first point of contact for patients, families, and medical staff. Their work helps maintain smooth operations and can be vital in urgent situations.

What are some common challenges faced by hospital switchboard operators and how can they be managed?

Hospital switchboard operators often handle a high volume of calls, including emergency situations, which requires them to stay calm under pressure and prioritize effectively. They must quickly connect callers to the appropriate departments or personnel while maintaining confidentiality and professionalism. Managing multiple tasks simultaneously and adapting to rapidly changing situations are key, and operators typically receive training and support from their team to help manage these challenges effectively.

What are the key skills and qualifications needed to thrive as a Hospital Switchboard Operator, and why are they important?

To thrive as a Hospital Switchboard Operator, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with telephone switchboard systems, paging software, and basic computer applications is typically required. Excellent customer service, problem-solving abilities, and the capacity to remain calm under pressure are essential soft skills. These skills ensure efficient call management, accurate message delivery, and effective coordination in a hospital’s fast-paced environment.

What is the difference between Hospital Switchboard Operator vs Medical Receptionist?

AspectHospital Switchboard OperatorMedical Receptionist
CredentialsNone mandatory, communication skills preferredHigh school diploma, medical office training often preferred
Work EnvironmentHospital or healthcare facility front deskMedical office, clinic, or hospital reception area
Primary DutiesAnswering calls, routing calls, emergency communicationScheduling appointments, patient check-in, administrative tasks

The Hospital Switchboard Operator primarily manages communication within the hospital, focusing on call routing and emergency communication. In contrast, the Medical Receptionist handles patient interactions, scheduling, and administrative duties. Both roles are essential in healthcare settings but serve different functions related to communication and patient management.

More about Hospital Switchboard Operator jobs
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What states have the most Hospital Switchboard Operator jobs? States with the most job openings for Hospital Switchboard Operator jobs include:
What job categories do people searching Hospital Switchboard Operator jobs look for? The top searched job categories for Hospital Switchboard Operator jobs are:
Hospital Switchboard Operator jobs near you
Infographic showing various Hospital Switchboard Operator job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 3% As Needed, 86% Full Time, and 10% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $34,841 per year, or $16.8 per hour.

Switchboard Operator

Innovation At Work Inc

Bronx, NY

$15.75 - $19.75/hr

Other

Posted 23 days ago

Job description

Description

Position Overview  

Innovation At Work, Inc. is seeking professional and reliable Switchboard Operators to support 24/7 communication operations at the James J. Peters VA Medical Center in Bronx, NY. This role is responsible for managing high-volume incoming calls, routing communications accurately, and supporting critical hospital communication functions including emergency notifications and overhead paging.

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Available Shifts (24/7 Coverage Required)  

Weekday Shifts (Monday - Friday):  

- Day Shift: 7:00 AM - 3:00 PM  

- Evening Shift: 3:00 PM - 11:00 PM  

- Overnight Shift: 11:00 PM - 7:00 AM  


Weekend & Holiday Shifts:  

- Day Shift: 7:00 AM - 3:00 PM  

- Evening Shift: 3:00 PM -11:00 PM  

- Overnight Shift: 11:00 PM - 7:00 AM  

Schedules will be assigned based on operational needs. Candidates must be flexible to work weekends, holidays, and rotating shifts.

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 Key Responsibilities  

- Operate multi-line telephone switchboard systems in a high-volume environment  

- Answer and route incoming calls to appropriate departments, staff, and on-call personnel  

- Initiate overhead paging announcements and emergency code communications  

- Maintain accurate logs of calls, messages, and critical communications  

- Provide information and assistance to patients, visitors, and staff in a professional manner  

- Monitor and respond to urgent and routine communication requests  

- Ensure timely and accurate message delivery across departments  

- Maintain confidentiality in accordance with HIPAA and Privacy Act requirements

Requirements

Minimum Qualifications  

- High School Diploma or equivalent  

- Minimum of 1-2 years of experience in a call center, switchboard, or customer service role  

- Ability to handle high call volumes in a fast-paced environment  

- Strong verbal communication and listening skills  

- Basic computer proficiency (Microsoft Office, call logging systems)  

- Ability to multitask and prioritize effectively  

Apply