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Hospital Switchboard Operator Jobs in Indiana (NOW HIRING)

nLeague

Clerk

Richmond, IN · On-site

$13.50 - $17/hr

Switchboard Operator/admin., 3rd shift Position: Switchboard Operator/admin., 3rd shift Client: IN-FSSA Location: Richmond State Hospital 498 NW 18th Street Richmond, IN 47374 Duration: 03+ Months ...

Community Health Systems

Switchboard Operator

La Porte, IN · On-site

$14 - $17.50/hr

Part Time Evening shifts ( Job Summary The Switchboard Operator is responsible for managing ... Knowledge of hospital policies, codes, and procedures is a plus. Equal Employment Opportunity This ...

Community Health Systems

Switchboard Operator

La Porte, IN · On-site

$14 - $17.50/hr

Part Time Evening shifts ( Job Summary The Switchboard Operator is responsible for managing ... Knowledge of hospital policies, codes, and procedures is a plus. Equal Employment Opportunity This ...

Trinityhealth

Switchboard Operator

Mishawaka, IN · On-site

$13.75 - $17.50/hr

Rotating Shift Description: Effectively operate a console-type switchboard and/or provide ... Requires courtesy and tact when dealing with patients, visitors, and/or hospital associates.

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Hospital Switchboard Operator information

See Indiana salary details

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$23

How much do hospital switchboard operator jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for hospital switchboard operator in Indiana is $15.94, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.40 per hour, depending on experience, location, and employer.

What is a hospital switchboard operator?

Hospital switchboard operators are professionals who manage incoming and outgoing telephone calls within a hospital. They are responsible for connecting calls to the appropriate departments or personnel, paging staff, handling emergency codes, and providing information to callers. Operators play a crucial role in ensuring efficient communication, especially during emergencies, and often serve as the first point of contact for patients, families, and medical staff. Their work helps maintain smooth operations and can be vital in urgent situations.

What are the key skills and qualifications needed to thrive as a hospital switchboard operator?

To thrive as a Hospital Switchboard Operator, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with telephone switchboard systems, paging software, and basic computer applications is typically required. Excellent customer service, problem-solving abilities, and the capacity to remain calm under pressure are essential soft skills. These skills ensure efficient call management, accurate message delivery, and effective coordination in a hospital’s fast-paced environment.

What are some common challenges faced by hospital switchboard operators and how can they be managed?

Hospital switchboard operators often handle a high volume of calls, including emergency situations, which requires them to stay calm under pressure and prioritize effectively. They must quickly connect callers to the appropriate departments or personnel while maintaining confidentiality and professionalism. Managing multiple tasks simultaneously and adapting to rapidly changing situations are key, and operators typically receive training and support from their team to help manage these challenges effectively.

What is the difference between Hospital Switchboard Operator vs Medical Receptionist?

AspectHospital Switchboard OperatorMedical Receptionist
CredentialsNone mandatory, communication skills preferredHigh school diploma, medical office training often preferred
Work EnvironmentHospital or healthcare facility front deskMedical office, clinic, or hospital reception area
Primary DutiesAnswering calls, routing calls, emergency communicationScheduling appointments, patient check-in, administrative tasks

The Hospital Switchboard Operator primarily manages communication within the hospital, focusing on call routing and emergency communication. In contrast, the Medical Receptionist handles patient interactions, scheduling, and administrative duties. Both roles are essential in healthcare settings but serve different functions related to communication and patient management.

Is it hard to be a hospital switchboard operator?

Hospital switchboard operators need strong communication skills, the ability to multitask, and familiarity with phone systems and hospital protocols. The job can be demanding due to the need for quick responses and handling multiple calls, but it generally requires on-the-job training and attention to detail.

What are popular job titles related to Hospital Switchboard Operator jobs in Indiana?

For Hospital Switchboard Operator jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Hospital Switchboard Operator jobs in Indiana look for?

The top searched job categories for Hospital Switchboard Operator jobs in Indiana are:

What cities in Indiana are hiring for Hospital Switchboard Operator jobs?

Cities in Indiana with the most Hospital Switchboard Operator job openings:

Hospital Switchboard Operator jobs near you
Infographic showing various Hospital Switchboard Operator job openings in Indiana as of August 2026, with employment types broken down into 1% Locum Tenens, 3% As Needed, 71% Full Time, 18% Part Time, and 7% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,154 per year, or $15.9 per hour.

Clerk

Richmond, IN • On-site

nLeague
See more jobs at nLeagueexternal

$13.50 - $17/hr

Other

Re-posted 13 days ago

Job description

Switchboard Operator/admin., 3rd shift

Position: Switchboard Operator/admin., 3rd shift

Client: IN-FSSA

Location: Richmond State Hospital 498 NW 18th Street Richmond, IN 47374

Duration: 03+ Months

Shift Timings: 10pm to 7am with a 1-hour, non-paid lunch break.

Responsibilities:

  • Answering the main hospital phone
  • Transferring calls
  • Monitoring the fire panel systems and using the radio to contact Security if a trouble alarm alerts
  • Calling and relaying information to 911 if a code is called
  • Using the PA system for hospital codes if requested
  • Assisting with fleet key check out
  • Assisting with staff meal ticket purchases
  • Other clerical tasks as assigned

Required Skills:

  • Prior experience as a hospital switchboard operator or clinic unit clerk
  • Knowledge and experience in a role utilizing HIPAA compliance.
  • Ability to react calmly and quickly in the case of a medical or security emergency.

Apply