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Hospital Switchboard Operator Jobs (NOW HIRING)

Flowers Hospital

Switchboard Operator

Dothan, AL

$13.75 - $17.25/hr

Job Summary The Switchboard Operator is responsible for managing incoming and outgoing calls ... Knowledge of hospital policies, codes, and procedures is a plus.

MaineHealth

Switchboard Operator

Brunswick, ME · On-site

$18.36 - $21.31/hr

Description Mid Coast Hospital Professional - Nonclinical Req #: 86570 Summary: The Switchboard Operator role is responsible for prompt and efficient telephone communications between persons outside ...

HealthPartners

Switchboard Operator

Saint Louis Park, MN

$16.25 - $20.50/hr

Methodist Hospital is looking to hire a Switchboard Operator to join our switchboard team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients ...

Maine Medical Center

Switchboard Operator

Brunswick, ME · On-site

$18.36 - $21.31/hr

Description Mid Coast Hospital Professional - Nonclinical Req #: 86570 Summary: The Switchboard Operator role is responsible for prompt and efficient telephone communications between persons outside ...

HealthPartners

Switchboard Operator

Saint Louis Park, MN · On-site

$16.25 - $20.50/hr

Methodist Hospital is looking to hire a Switchboard Operator to join our switchboard team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients ...

HealthPartners

MN · On-site

$20.13 - $30.19/hr

Methodist Hospital is looking to hire a Switchboard Operator to join our switchboard team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients ...

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Showing results 21-40

All JobsHospital Switchboard Operator Jobs

Hospital Switchboard Operator information

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How much do hospital switchboard operator jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for hospital switchboard operator in the United States is $16.75, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What is a hospital switchboard operator?

Hospital switchboard operators are professionals who manage incoming and outgoing telephone calls within a hospital. They are responsible for connecting calls to the appropriate departments or personnel, paging staff, handling emergency codes, and providing information to callers. Operators play a crucial role in ensuring efficient communication, especially during emergencies, and often serve as the first point of contact for patients, families, and medical staff. Their work helps maintain smooth operations and can be vital in urgent situations.

Is it hard to be a hospital switchboard operator?

Hospital switchboard operators need good communication skills, the ability to multitask, and familiarity with phone systems and hospital protocols. The job can be demanding due to the need for quick responses and handling stressful situations, but it generally requires on-the-job training and attention to detail.

What are some common challenges faced by hospital switchboard operators and how can they be managed?

Hospital switchboard operators often handle a high volume of calls, including emergency situations, which requires them to stay calm under pressure and prioritize effectively. They must quickly connect callers to the appropriate departments or personnel while maintaining confidentiality and professionalism. Managing multiple tasks simultaneously and adapting to rapidly changing situations are key, and operators typically receive training and support from their team to help manage these challenges effectively.

What are the key skills and qualifications needed to thrive as a hospital switchboard operator?

To thrive as a Hospital Switchboard Operator, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with telephone switchboard systems, paging software, and basic computer applications is typically required. Excellent customer service, problem-solving abilities, and the capacity to remain calm under pressure are essential soft skills. These skills ensure efficient call management, accurate message delivery, and effective coordination in a hospital’s fast-paced environment.

What is the difference between Hospital Switchboard Operator vs Medical Receptionist?

AspectHospital Switchboard OperatorMedical Receptionist
CredentialsNone mandatory, communication skills preferredHigh school diploma, medical office training often preferred
Work EnvironmentHospital or healthcare facility front deskMedical office, clinic, or hospital reception area
Primary DutiesAnswering calls, routing calls, emergency communicationScheduling appointments, patient check-in, administrative tasks

The Hospital Switchboard Operator primarily manages communication within the hospital, focusing on call routing and emergency communication. In contrast, the Medical Receptionist handles patient interactions, scheduling, and administrative duties. Both roles are essential in healthcare settings but serve different functions related to communication and patient management.

More about Hospital Switchboard Operator jobs
What cities are hiring for Hospital Switchboard Operator jobs? Cities with the most Hospital Switchboard Operator job openings:
What states have the most Hospital Switchboard Operator jobs? States with the most job openings for Hospital Switchboard Operator jobs include:
What job categories do people searching Hospital Switchboard Operator jobs look for? The top searched job categories for Hospital Switchboard Operator jobs are:
Hospital Switchboard Operator jobs near you
Infographic showing various Hospital Switchboard Operator job openings in the United States as of August 2026, with employment types broken down into 1% Locum Tenens, 3% As Needed, 69% Full Time, 19% Part Time, and 8% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $34,841 per year, or $16.8 per hour.

Switchboard Operator

FirstHealth of the Carolinas, Inc.

Pinehurst, NC • On-site

$12.25 - $15.50/hr

Full-time

Re-posted 21 days ago

FirstHealth of the Carolinas rating

7.3

Company rating: 7.3 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

305th of 887 rated healthcare providers

Job description

Overview
Efficiently manages incoming telephone communications via the switchboard, including the prompt handling of emergency codes and alarm systems. Provides critical support services to FirstHealth physicians and staff through overhead paging and the beeper system, ensuring timely and accurate message delivery across departments. Plays a key role in maintaining smooth operational flow and rapid response capabilities within the healthcare environment.
Responsibilities
  • Answer incoming telephone calls via the switchboard system
  • Respond promptly to emergency codes and alarm notifications
  • Provide overhead paging services for FirstHealth physicians and staff
  • Operate and manage the beeper system to ensure timely communication
  • Maintain accurate and efficient message relay across departments
  • Support hospital operations by facilitating internal communications

Qualifications
High School diploma or GED. Prefer one to two years as a switchboard operator, receptionist or clerk that has worked with the public.

What FirstHealth of the Carolinas employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

FirstHealth logo

About FirstHealth

Sourced by ZipRecruiter

FirstHealth of the Carolinas is a private, Not for Profit Health care Network Headquartered in Pinehurst, NC. Its 6,100 Employees serve 15 counties in the mid Carolinas. Licensed for four hospitals with 610 beds, FirstHealth demonstrates a commitment to treating the whole patient and providing Quality Health care for the entire Community especially those in need. FirstHealth’s organizational culture is guided by its Core Purpose and Core Values and is committed to Patient Safety, Quality and Performance Excellence.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Pinehurst, NC, US

Year founded

1995

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