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Helpware Jobs (NOW HIRING)

Position Summary The Executive Administrative Assistant provides high-level, confidential administrative support to the President, serving as a trusted gatekeeper and force multiplier. This role ...

Executive Administrative Assistant The Executive Administrative Assistant provides high-level, confidential administrative support to the President, serving as a trusted gatekeeper and force ...

Position Summary The Executive Administrative Assistant provides high-level, confidential administrative support to the President, serving as a trusted gatekeeper and force multiplier. This role ...

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Helpware information

What is a Helpware?

A Helpware job typically involves providing customer support, back-office assistance, or technical support for businesses through outsourcing services. Employees may work in roles such as customer service representatives, chat support agents, or data entry specialists. These positions can be remote or office-based, depending on the company's needs. Helpware focuses on delivering high-quality, personalized support to enhance client operations.

What does a typical day look like for someone working at Helpware?

A typical day at Helpware involves responding to customer inquiries through email, chat, or phone, resolving issues, and documenting interactions in support systems. You may be assigned to various projects, working both independently and as part of a tight-knit team. Team huddles, ongoing training, and performance reviews are common, ensuring continuous improvement and communication. You'll also collaborate with colleagues and supervisors to escalate complex issues and optimize support solutions, making the role dynamic and team-oriented.

What are the key skills and qualifications needed to thrive in the Helpware position, and why are they important?

To thrive at Helpware, candidates typically need strong customer service skills, excellent written and verbal communication, and proficiency with standard office software. Familiarity with customer support tools like Zendesk, CRM platforms, and ticketing systems is often required. Outstanding problem-solving abilities, teamwork, and adaptability help individuals excel in this fast-paced environment. These skills are essential for delivering high-quality client support and ensuring smooth collaboration with internal and external teams.

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What cities are hiring for Helpware jobs?

Cities with the most Helpware job openings:

What states have the most Helpware jobs?

States with the most job openings for Helpware jobs include:

Infographic showing various Helpware job openings in the United States as of September 2026, with employment types broken down into 87% Full Time, and 13% Contract. Highlights an 100% In-person job distribution.

Executive Administrative Assistant

Wilson, NC • On-site, Remote

Helpware
Strategic Planning Consulting Services • 1 - 5K employees

$24 - $30/hr

Part-time

Posted 25 days ago


Job description

Position Summary

The Executive Administrative Assistant provides high-level, confidential administrative support to the President, serving as a trusted gatekeeper and force multiplier. This role requires excellent judgment, strong written communication, and the discretion to manage sensitive correspondence and information on the President's behalf. The ideal candidate is a proactive, detail-oriented professional with a minimum of five years of executive-level administrative experience who can anticipate needs and manage competing priorities with minimal oversight.

Key Responsibilities

  • Inbox Management: Monitor, triage, and organize the President's email inbox daily; flag priority items and draft/send responses on the President's behalf using established tone and judgment.
  • Calendar Management: Own the President's calendar end-to-end - scheduling, rescheduling, and resolving conflicts; coordinate across multiple time zones and stakeholders.
  • Travel Coordination: Book domestic and international flights, hotels, ground transportation, and visas/documentation as needed; prepare detailed itineraries.
  • Expense Management: Reconcile credit card statements and receipts; prepare and submit accurate, timely expense reports in accordance with company policy.
  • Meeting Support: Attend virtual meetings on the President's behalf as requested - take detailed notes/minutes, capture action items, and deliver clear, concise summaries.
  • Confidential Correspondence: Draft, proofread, and manage written communications, exercising discretion with sensitive or confidential business matters.
  • General Administrative Support: Assist with ad hoc projects, document preparation, and other executive support tasks as they arise.

Required Qualifications

  • Minimum 5 years of experience as an Executive Assistant, Executive Administrative Assistant, or similar senior support role.
  • Prefer candidates that live within a 45-minute commute of Wilson, NC.
  • Experience with Outlook email and calendar tools.
  • Exceptional written and verbal communication skills; comfortable drafting correspondence in an executive's voice.
  • Proven experience managing complex calendars and travel logistics.
  • Experience reconciling expenses and preparing expense reports.
  • High level of discretion, professionalism, and sound judgment with confidential information.
  • Strong proficiency with Microsoft Office / Google Workspace and standard scheduling, travel, and expense tools.
  • Highly organized, self-directed, and comfortable operating with a high degree of autonomy in a fast-paced environment.

Preferred Qualifications

  • Prior experience supporting a C-suite executive at a mid-size or global company.
  • Experience in professional writing, including drafting emails, taking meeting minutes and producing polished summary reports.
  • Some experience in leveraging AI capabilities for research and draft material creation.
Employment Type: PART_TIME