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Helping Hands Customer Service Jobs (NOW HIRING)

HELPING HANDS CARE SERVICES LLC

PCA

Bay Minette, AL · On-site

$13/hr

Join HELPING HANDS CARE SERVICES LLC as a Personal Care Assistant (PCA) and make a meaningful impact in the lives of our clients in Bay Minette, AL. We are looking for compassionate individuals who ...

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Helping Hands Customer Service information

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How much do helping hands customer service jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for helping hands customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Helping Hands Customer Service representative?

To thrive as a Helping Hands Customer Service representative, you need strong communication skills, problem-solving abilities, and a basic educational background, often with at least a high school diploma. Familiarity with customer relationship management (CRM) systems, ticketing software, and standard office applications is typically required. Patience, empathy, and active listening are crucial soft skills that help build trust and rapport with clients. These skills and qualifications ensure effective resolution of customer issues and contribute to a positive customer experience, which is vital for organizational success.

Is Helping Hands Customer Service a good place to work?

Helping Hands Customer Service roles typically involve assisting customers via phone or online, requiring good communication skills and patience. The work environment can vary, but these positions often offer flexible schedules and opportunities for skill development. Overall, it can be a suitable job for those interested in customer service careers.

How does the Helping Hands Customer Service role typically collaborate with other departments to resolve customer issues?

In the Helping Hands Customer Service role, team members often work closely with departments such as operations, sales, and technical support to ensure customer inquiries and concerns are addressed efficiently. For example, you'll frequently coordinate with operations to track orders or service requests, and with technical teams for troubleshooting more complex issues. Effective communication and teamwork are essential, as many customer concerns require input from multiple specialists. This collaborative environment helps you learn about different areas of the organization and develop valuable cross-functional skills.

What is the difference between Helping Hands Customer Service vs Customer Support Specialist?

AspectHelping Hands Customer ServiceCustomer Support Specialist
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; may require additional certifications in customer service
Work EnvironmentCall centers, retail, or service desksCall centers, technical support, or online chat platforms
Industry UsageRetail, hospitality, service industriesTechnology, software, telecommunications
Common Search IntentCustomer service roles, entry-level support jobsTechnical support, product assistance roles

Helping Hands Customer Service roles typically focus on general customer interactions in retail or service settings, requiring basic communication skills. Customer Support Specialists often handle technical issues or product-specific inquiries, sometimes needing specialized knowledge or certifications. While both roles involve assisting customers, their work environments and industry focus differ, making this comparison useful for job seekers exploring support careers.

What is a Helping Hands Customer Service representative?

Helping Hands Customer Service representatives are professionals who assist customers by addressing their inquiries, resolving issues, and ensuring a positive experience with the organization's products or services. They often handle requests via phone, email, or chat, offering support with empathy and efficiency. Their goal is to provide solutions, build customer loyalty, and maintain high satisfaction levels. These representatives may work in various industries, including healthcare, retail, and non-profits.
More about Helping Hands Customer Service jobs
What cities are hiring for Helping Hands Customer Service jobs? Cities with the most Helping Hands Customer Service job openings:
What job categories do people searching Helping Hands Customer Service jobs look for? The top searched job categories for Helping Hands Customer Service jobs are:
Helping Hands Customer Service jobs near you
Infographic showing various Helping Hands Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

BCBA - Board Certified Behavior Analyst - York - $10,000 sign on bonus

Helping Hands Family

York, PA • On-site

$72K - $89K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Helping Hands Family rating

5.5

Company rating: 5.5 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

167th of 239 rated social care providers

Job description

Helping Hands Family (HHF), a top-rated ABA provider in the Northeast. Built by clinicians for clinicians where we believe Every Community Deserves a Helping Hand.
Why HHF is Different:
Clinical Excellence is our Core:
  • Every region and BCBA has direct access to our Quality and Training Teams-tenured BCBAs who provide hands-on mentorship to help clients and families achieve the best possible outcomes.
  • Our Vineland scores consistently demonstrate top-tier capability
  • Our BCBAs meeting monthly for clinical peer reviews
  • Work in clinic with peer BCBAs while having autonomy and variety to use your clinical skills to see clinical outcomes

Care for Our Clinical Team:
  • Fellowship program where our fellows consistently pass their BCBA exam the first time. 100% of our fellows have passed in the last 9 months
  • All Behavior Technicians are required to obtain their RBT certification you'll be working with qualified, committed colleagues
    • 90%+ of our RBT hires pass the RBT certification exam
  • Three weeks of PTO so you can care for yourself
  • Clinical Supervisors hold a minimal case load, so they can support you and your clients

Care for Our Clients:
  • Fully equipped clinics with sensory rooms, therapy tools, and gross motor rooms to bring treatment plans to life
  • Collaborative clinical environment that fosters learning, growth, and shared problem-solving
  • Support to help clients have special moments like pictures with Santa, field trips and family outings.

What You'll Get:
  • Bonus Potential: Up to $20,000 in bonuses throughout the year
  • Relocation Assistance: To ease expense of your transition
  • Comprehensive Benefits: Medical, dental, vision, 401(k) with match, PTO, and Paid Family Leave
  • Career Growth: $500 CEU stipend, ongoing access to FREE CEU opportunities including our internal BCBA Conference, and opportunities to contribute to clinical research and present at both internal and national professional conferences
  • Ongoing Clinical Support: Dedicated mentorship and leadership backing for clinical success

What You'll Do:
  • Deliver high-quality, evidence-based ABA services to children with autism
  • Manageable Caseload: Up to 10 clients, completing 28 billable hours in a 40-hour week (note: billable hours are not tied to pay)
  • Work with children ages 2-18, most under age 6
  • Supervise and develop up to 5 RBTs
  • Conduct assessments, write individualized treatment plans, and monitor client progress
  • Collaborate with Clinical Directors, fellow BCBAs, and Regional Directors of Quality to troubleshoot cases and uphold best practices
  • Maintain ethical documentation and compliance with BACB and state guidelines

What You'll Need:
  • Active BCBA certification from the Behavior Analyst Certification Board (BACB)
  • State Licensure where required
  • ABA experience (RBT background a plus for new BCBAs)
  • Strong communication skills and ability to work in a clinic-based setting
  • Passion for ethical, client-centered ABA in a team-focused environment

$85,000-$100,000 USD
Helping Hands Family Base Salary Range
$85,000-$100,000 USD
Ready to Make a Difference? Apply Now!
Helping Hands Family (HHF) is Great Place to Work Certified™ in 2021, 2022, 2023, 2024, and 2025. We are a top-rated ABA provider dedicated to a supportive and inclusive culture. We offer rewarding work experiences, including making a lasting impact on children's lives.
All offers of employment are contingent upon the successful completion of a comprehensive background check. This includes Social Security and identity verification, reference checks, criminal history check, fingerprint screening, and any other relevant checks to ensure the safety and well-being of the children we serve. All new hires must complete E-Verify as required by USCIS. HHF does not provide immigration sponsorship for any roles at this time.
Helping Hands Family is dedicated to a supportive, inclusive culture. From growing our team to the client treatment plans, we have committed to celebrating differences and helping everyone reach their highest potential. HHF is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status.

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