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Helping Hands Customer Service Jobs (NOW HIRING)

PCA

Bay Minette, AL · On-site

$13/hr

Join HELPING HANDS CARE SERVICES LLC as a Personal Care Assistant (PCA) and make a meaningful impact in the lives of our clients in Bay Minette, AL. We are looking for compassionate individuals who ...

Join HELPING HANDS CARE SERVICES LLC as a Personal Care Assistant (PCA) and make a meaningful impact in the lives of our clients in Bay Minette, AL. We are looking for compassionate individuals who ...

... for Customer Service Associates with charm, cheer, and a dash of pizzazz!! What's the Scoop? • ... helping hands, and open doors Superhero Qualities We're After: • 21+ years of wisdom under your ...

FL

$25 - $28/hr

Helping Hands for Children is a provider of Applied Behavior Analysis services in Miami-Dade County. Our focus is to support our clients and their families through intensive, comprehensive ...

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Helping Hands Customer Service information

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How much do helping hands customer service jobs pay per hour?

As of May 28, 2026, the average hourly pay for helping hands customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Helping Hands Customer Service representative, and why are they important?

To thrive as a Helping Hands Customer Service representative, you need strong communication skills, problem-solving abilities, and a basic educational background, often with at least a high school diploma. Familiarity with customer relationship management (CRM) systems, ticketing software, and standard office applications is typically required. Patience, empathy, and active listening are crucial soft skills that help build trust and rapport with clients. These skills and qualifications ensure effective resolution of customer issues and contribute to a positive customer experience, which is vital for organizational success.

How does the Helping Hands Customer Service role typically collaborate with other departments to resolve customer issues?

In the Helping Hands Customer Service role, team members often work closely with departments such as operations, sales, and technical support to ensure customer inquiries and concerns are addressed efficiently. For example, you'll frequently coordinate with operations to track orders or service requests, and with technical teams for troubleshooting more complex issues. Effective communication and teamwork are essential, as many customer concerns require input from multiple specialists. This collaborative environment helps you learn about different areas of the organization and develop valuable cross-functional skills.

What are Helping Hands Customer Service representatives?

Helping Hands Customer Service representatives are professionals who assist customers by addressing their inquiries, resolving issues, and ensuring a positive experience with the organization's products or services. They often handle requests via phone, email, or chat, offering support with empathy and efficiency. Their goal is to provide solutions, build customer loyalty, and maintain high satisfaction levels. These representatives may work in various industries, including healthcare, retail, and non-profits.

What is the difference between Helping Hands Customer Service vs Customer Support Specialist?

AspectHelping Hands Customer ServiceCustomer Support Specialist
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; may require additional certifications in customer service
Work EnvironmentCall centers, retail, or service desksCall centers, technical support, or online chat platforms
Industry UsageRetail, hospitality, service industriesTechnology, software, telecommunications
Common Search IntentCustomer service roles, entry-level support jobsTechnical support, product assistance roles

Helping Hands Customer Service roles typically focus on general customer interactions in retail or service settings, requiring basic communication skills. Customer Support Specialists often handle technical issues or product-specific inquiries, sometimes needing specialized knowledge or certifications. While both roles involve assisting customers, their work environments and industry focus differ, making this comparison useful for job seekers exploring support careers.

More about Helping Hands Customer Service jobs
What cities are hiring for Helping Hands Customer Service jobs? Cities with the most Helping Hands Customer Service job openings:
Infographic showing various Helping Hands Customer Service job openings in the United States as of May 2026, with employment types broken down into 4% As Needed, 74% Full Time, 18% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Behavior Technician (RBT) - Lanham, MD

Behavior Technician (RBT) - Lanham, MD

Helping Hands Family

Lanham, MD • On-site

$18.25 - $23.75/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago


Helping Hands Family rating

5.1

Company rating: 5.1 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

192nd of 227 rated social care providers


Job description

Passionate RBTs Wanted! Unlock Your Career Growth in Just 6 Months

Are you passionate about making a difference in the lives of children with autism? Join us as a Registered Behavior Technician (RBT) at Helping Hands Family (HHF) and provide personalized, play-based ABA therapy to help children reach their developmental milestones.

What You'll Be Doing:

Provide 1-on-1 direct care to children with autism in clinics, at home, or in the community.

Teach daily living and social skills using evidence-based treatments and positive reinforcement.

Implement therapy sessions designed by a Board Certified Behavior Analyst (BCBA).

Accurately collect behavior data and collaborate with your team to support each child's progress.

We're Looking for Someone With:

A high school diploma or equivalent (associate or bachelor's degree in a human services area preferred).

Comfort working with children.

The ability to perform physical tasks such as walking, running, and lifting (up to 50 pounds).

Strong communication skills for interacting with clients' families.

Reliable transportation.

Willingness to complete company-provided RBT training and pass the RBT exam within 90 days of hire.

At Helping Hands Family, we offer:
20% pay differential for client facing sessions that go past 6 pm or for Saturday sessions.

Comprehensive, paid RBT training and exam.

Paid travel time and mileage reimbursement.

Paid vacation, holidays, and family leave.

Health, dental, and vision insurance.

401K with employer match.

Employee referral program up to $3,000.

Opportunities for career advancement: HHF Fellowship program to support aspiring BCBAs & RBT Rise development program including built-in pay increases.

Tuition discounts from university partners.

If you're considering a career in healthcare, teaching, or any role working with children, this is the perfect opportunity for you. Apply now to join a team committed to celebrating differences and helping everyone reach their highest potential.


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