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Helpdesk Jobs in Appleton, WI (NOW HIRING)

General Beer

Delivery Driver Helper

Kaukauna, WI · On-site

$20/hr

The Driver Helper assists with the delivery of GB products to assigned accounts. They may also be responsible for rotating and merchandising products. Delivery Driver Helpers are encouraged to take ...

Walbec Group

Asphalt Plant Helper

Greenville, WI

The Position: We're looking for an Asphalt Plant Helper/Operator to work in our Asphalt manufacturing plants. Under the direction of the Foreman, the Plant Helper/Operator will help operate, maintain ...

Walbec Group

Asphalt Plant Helper

Green Bay, WI · On-site

The Position: We're looking for an Asphalt Plant Helper/Operator to work in our Asphalt manufacturing plants. Under the direction of the Foreman, the Plant Helper/Operator will help operate, maintain ...

Walbec Group

Asphalt Plant Helper

Greenville, WI

The Position: We're looking for an Asphalt Plant Helper/Operator to work in our Asphalt manufacturing plants. Under the direction of the Foreman, the Plant Helper/Operator will help operate, maintain ...

Walbec Group

Asphalt Plant Helper

Green Bay, WI

The Position: We're looking for an Asphalt Plant Helper/Operator to work in our Asphalt manufacturing plants. Under the direction of the Foreman, the Plant Helper/Operator will help operate, maintain ...

Walbec Group

Asphalt Plant Helper

Greenville, WI · On-site

The Position: We're looking for an Asphalt Plant Helper/Operator to work in our Asphalt manufacturing plants. Under the direction of the Foreman, the Plant Helper/Operator will help operate, maintain ...

Walbec Group

Asphalt Plant Helper

Green Bay, WI

The Position: We're looking for an Asphalt Plant Helper/Operator to work in our Asphalt manufacturing plants. Under the direction of the Foreman, the Plant Helper/Operator will help operate, maintain ...

New Cell

Help Desk Analyst I (Green Bay, WI)

Green Bay, WI · On-site

$20 - $27.25/hr

The Help Desk Analyst I responds to inquiries and requests for assistance with the organization's computer systems or PC's. Identifies, analyzes, troubleshoots and resolves problems with the aim of ...

newcell

Help Desk Analyst I (Green Bay, WI)

Green Bay, WI

$20 - $27.25/hr

The Help Desk Analyst I responds to inquiries and requests for assistance with the organization's computer systems or PC's. Identifies, analyzes, troubleshoots and resolves problems with the aim of ...

Nsight

Help Desk Analyst I (Green Bay, WI)

Green Bay, WI · On-site

$20 - $27.25/hr

The Help Desk Analyst I responds to inquiries and requests for assistance with the organization's computer systems or PC's. Identifies, analyzes, troubleshoots and resolves problems with the aim of ...

Agropur Cooperative

Whey General Helper

Weyauwega, WI · On-site

$22.40/hr

Job Type: RegularThe Whey General Labor position will primarily operate the lactose bagging equipment. However, the position will also support other departments as needed. People are at the heart of ...

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All JobsHelpdesk JobsHelpdesk Jobs in Appleton, WI

Helpdesk information

See Appleton, WI salary details

$12

$22

$32

How much do helpdesk jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for helpdesk in Appleton, WI is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $24.71 per hour, depending on experience, location, and employer.

What is a helpdesk?

Helpdesk jobs involve providing technical support and assistance to users who are experiencing issues with computer systems, software, or hardware. Helpdesk professionals typically troubleshoot problems, answer queries, and guide users through solutions either in person, over the phone, or via email and chat. They play a crucial role in maintaining the productivity of an organization by ensuring that technical issues are resolved swiftly and efficiently.

What are the key skills and qualifications needed to thrive as a helpdesk professional?

To thrive as a Helpdesk professional, you need a strong understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant IT certification such as CompTIA A+. Familiarity with ticketing systems like ServiceNow or Zendesk and remote support tools is typically required. Excellent communication, patience, and problem-solving abilities are vital soft skills for effective user support. These skills ensure timely resolution of technical issues and high user satisfaction, which are critical for maintaining business productivity.

What are some common challenges faced by helpdesk professionals and how can they be overcome?

Helpdesk professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide range of technical issues, and communicating complex information to users with varying technical backgrounds. To overcome these challenges, it’s important to prioritize tasks effectively, maintain clear documentation, and develop strong communication skills. Collaborating closely with team members and utilizing knowledge bases can also help resolve issues more efficiently and provide consistent support to end users.

What is the difference between Helpdesk vs Technical Support Specialist?

AspectHelpdeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentHelpdesk staff usually work in an office or call center setting, providing remote or on-site supportTechnical Support Specialists may work in call centers, on-site, or remotely, often handling more complex issues
Employer & Industry UsageCommon in IT, customer service, and tech companies for general user supportFound in IT firms, software companies, and hardware providers, focusing on technical problem resolution

Helpdesk and Technical Support Specialist roles share similar credentials and work environments, but Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support, with Helpdesk staff serving as the first point of contact and Technical Support Specialists providing in-depth technical assistance.

What qualifications do I need for a helpdesk?

Helpdesk positions typically require a high school diploma or equivalent, along with strong communication and problem-solving skills. Technical knowledge of computer hardware, software, and common operating systems is often necessary, and certifications like CompTIA A+ can enhance job prospects.

What are the most commonly searched types of Helpdesk jobs in Appleton, WI?

The most popular types of Helpdesk jobs in Appleton, WI are:

What are popular job titles related to Helpdesk jobs in Appleton, WI?

For Helpdesk jobs in Appleton, WI, the most frequently searched job titles are:

What job categories do people searching Helpdesk jobs in Appleton, WI look for?

The top searched job categories for Helpdesk jobs in Appleton, WI are:

What cities near Appleton, WI are hiring for Helpdesk jobs?

Cities near Appleton, WI with the most Helpdesk job openings:

Helpdesk jobs near you
Infographic showing various Helpdesk job openings in Appleton, WI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $45,828 per year, or $22 per hour.

Delivery Driver Helper

General Beer

Kaukauna, WI • On-site

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Job description

About General Beverages Sales Co.
General Beverage Sales Co. (GB) is a business-to-business wholesale distributor of wine, distilled spirits, beer, soda, bottled water and non-alcoholic beverages. Established in 1933, GB has been family-owned ever since. We currently operate in all of Wisconsin's 72 counties as consultants to over 11,000 licensed retail business customers helping them to profitably select, promote, merchandise, and sell consumer products in the beverage category. We proudly employ 900 employees across the State of Wisconsin. Our mission is to be the trusted distributor partner of our suppliers and customers in order to advance our collective beverage business and support the growth of our family of employees.
The Driver Helper assists with the delivery of GB products to assigned accounts. They may also be responsible for rotating and merchandising products. Delivery Driver Helpers are encouraged to take advantage of on-the-job training to obtain a CLD license.
What Can General Beverage Sales Co. Offer YOU?
  • Excellent starting Wage.
  • Company Paid Life Ins.
  • Company Paid Short Term Disability Coverage.
  • 2 Health Ins. options.
  • Dental Ins.
  • Vision Ins.
  • FSA and an HSA (with applicable Health Ins option)
  • Voluntary coverages such as Life Ins., Short Term Disability Ins., Voluntary Critical Illness coverage, as well as Voluntary Accident coverage.
  • 401K with Match/Profit Sharing
  • Generous Vacation package.
  • Separate generous Sick Time package.
  • Company Paid on site CDL Training.
  • Lifelong learning opportunities to enhance career growth.
  • GREAT PEOPLE, GREAT PRODUCTS, AND A GREAT COMPANY!!

Requirements
QUALIFICATIONS:
  • Friendly and professional communication skills with ability to work collaboratively with internal and external teams, conveying issues proactively
  • Dependable worker, arriving on time and ready to work
  • Solid attention to detail to ensure assignments are completed in a timely, efficient, and accurate manner while maintaining all safety standards
  • Strong willingness to learn, develop and grow skill set
  • Self-motivated, results-driven, and committed to best-in-class service
  • Acts with honesty and transparency and treats others with respect, dignity and fairness
  • Builds rapport with colleagues and retailers, and is welcoming to all
  • Able to reach, twist and bend, and get in and out of truck repeatedly throughout the day
  • Able to lift up to 175 lbs. multiple times a day
  • Can operate a 2-wheel hand cart on stairs and operate power assisted cart equipment
  • Can read, write, add, subtract, multiply and divide at high school equivalency level
  • Proficient using a computer or tablet and able to learn job specific programs
  • Must have a valid Driver's license
  • Must pass a pre-employment drug screen and lift test

RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:
  • Unload products at all customer locations by use of a hand truck or by hand. Follow all check-in procedures at each customer's location.
  • Stock all shelves, coolers, and storage rooms as needed.
  • Rotate all products.
  • Build and merchandise product displays.
  • Safeguard and account for company invoices, cash, checks, or other forms of payment and other company property under your control.
  • Complete all required internal control records, forms, invoices, and reports properly and accurately.
  • Perform other duties as assigned by supervisor.

Salary Description
$20.00

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