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Helpdesk Jobs in Appleton, WI (NOW HIRING)

Converting Machine Helper Mativ is a global leader in specialty materials headquartered in Alpharetta, Georgia. The Company offers a wide range of critical components and engineered solutions that ...

Electrical Helper - Chester

Appleton, WI · On-site

$16.50 - $21.25/hr

Amteck is currently looking to add Electrical Helpers to our project in Chester, VA. We offer long-term opportunities as well as steady work, benefits and a 401K. We are looking for people who are ...

Body Shop Helper Les Stumpf Ford - Appleton, WI $17.00 - $18.00 Hourly Monday-Friday | No Nights • No Weekends • No Holidays STOP WORKING NIGHTS AND WEEKENDS. START WORKING SOMEWHERE THAT PUTS ...

Electrical Helper - Benson

Appleton, WI

$16.50 - $21.25/hr

Amteck is currently looking to add Electrical Helpers to our project in Benson, NC. We offer long-term opportunities as well as steady work, benefits and a 401K. We are looking for people who are ...

Electrician Helper - Shelbyville

Appleton, WI · On-site

$16.50 - $21.25/hr

Amteck is currently looking to add Electrical Helpers to our project in Shelbyville, TN. We offer long-term opportunities as well as steady work, benefits and a 401K. We are looking for people who ...

Body Shop Helper

Appleton, WI · On-site

$17 - $18/hr

Body Shop Helper Les Stumpf Ford - Appleton, WI $17.00 - $18.00 Hourly Monday-Friday | No Nights • No Weekends • No Holidays STOP WORKING NIGHTS AND WEEKENDS. START WORKING SOMEWHERE THAT PUTS ...

Body Shop Helper

Appleton, WI · On-site

$17 - $18/hr

Body Shop Helper Les Stumpf Ford - Appleton, WI $17.00 - $18.00 Hourly Monday-Friday | No Nights • No Weekends • No Holidays STOP WORKING NIGHTS AND WEEKENDS. START WORKING SOMEWHERE THAT PUTS ...

Electrical Helper - Cincinnati

Appleton, WI · On-site

$16.50 - $21.25/hr

Amteck is currently looking to hire Electrical Helpers for our project near Cincinnati, OH. We offer long-term opportunities as well as steady work, benefits and a 401K. We are looking for people who ...

The General Maintenance Helper plays a vital role in ensuring the smooth operation of our school sites by performing essential maintenance and repairs on a variety of equipment and systems. This ...

Seasonal Maintenance Helper HOURS: 1st shift. 20-40 hours per week. Overtime available. June through Labor Day. EDUCATON: * High School Diploma or GED, preferred REQUIRED EXPERIENCE: * 6 plus months ...

Seasonal Maintenance Helper HOURS: 1st shift. 20-40 hours per week. Overtime available. June through Labor Day. EDUCATON: * High School Diploma or GED, preferred REQUIRED EXPERIENCE: * 6 plus months ...

Summer Paint Helper

Oshkosh, WI

$15 - $18.50/hr

Painter Helpers assist skilled painters by performing incidental or preparatory work such as holding or supplying tools or materials, setting up the work area, taping and keeping work areas and ...

Seasonal Maintenance Helper HOURS: 1st shift. 20-40 hours per week. Overtime available. June through Labor Day. EDUCATON: * High School Diploma or GED, preferred REQUIRED EXPERIENCE: * 6 plus months ...

Summer Paint Helper

Oshkosh, WI · On-site

$15 - $18.50/hr

Painter Helpers assist skilled painters by performing incidental or preparatory work such as holding or supplying tools or materials, setting up the work area, taping and keeping work areas and ...

Folder Gluer Helper

Neenah, WI

$16.25 - $20.25/hr

About The Opportunity The Folder Gluer Helper assists in production of materials by packaging, labeling, and down-piling cases off the folder gluer machine(s). This person's primary responsibility is ...

Summer Paint Helper

Oshkosh, WI · On-site

$15 - $18.50/hr

Painter Helpers assist skilled painters by performing incidental or preparatory work such as holding or supplying tools or materials, setting up the work area, taping and keeping work areas and ...

Folder Gluer Helper

Neenah, WI · On-site

$16.25 - $20.25/hr

About The Opportunity The Folder Gluer Helper assists in production of materials by packaging, labeling, and down-piling cases off the folder gluer machine(s). This person's primary responsibility is ...

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Helpdesk information

See Appleton, WI salary details

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How much do helpdesk jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for helpdesk in Appleton, WI is $22.58, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $25.34 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Helpdesk professional, and why are they important?

To thrive as a Helpdesk professional, you need a strong understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant IT certification such as CompTIA A+. Familiarity with ticketing systems like ServiceNow or Zendesk and remote support tools is typically required. Excellent communication, patience, and problem-solving abilities are vital soft skills for effective user support. These skills ensure timely resolution of technical issues and high user satisfaction, which are critical for maintaining business productivity.

What are some common challenges faced by Helpdesk professionals and how can they be overcome?

Helpdesk professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide range of technical issues, and communicating complex information to users with varying technical backgrounds. To overcome these challenges, it’s important to prioritize tasks effectively, maintain clear documentation, and develop strong communication skills. Collaborating closely with team members and utilizing knowledge bases can also help resolve issues more efficiently and provide consistent support to end users.

What are helpdesk jobs?

Helpdesk jobs involve providing technical support and assistance to users who are experiencing issues with computer systems, software, or hardware. Helpdesk professionals typically troubleshoot problems, answer queries, and guide users through solutions either in person, over the phone, or via email and chat. They play a crucial role in maintaining the productivity of an organization by ensuring that technical issues are resolved swiftly and efficiently.

What is the difference between Helpdesk vs Technical Support Specialist?

AspectHelpdeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentHelpdesk staff usually work in an office or call center setting, providing remote or on-site supportTechnical Support Specialists may work in call centers, on-site, or remotely, often handling more complex issues
Employer & Industry UsageCommon in IT, customer service, and tech companies for general user supportFound in IT firms, software companies, and hardware providers, focusing on technical problem resolution

Helpdesk and Technical Support Specialist roles share similar credentials and work environments, but Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support, with Helpdesk staff serving as the first point of contact and Technical Support Specialists providing in-depth technical assistance.

What are the most commonly searched types of Helpdesk jobs in Appleton, WI? The most popular types of Helpdesk jobs in Appleton, WI are:
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What cities near Appleton, WI are hiring for Helpdesk jobs? Cities near Appleton, WI with the most Helpdesk job openings:

Converting Machine Helper

Mativ

Neenah, WI • On-site

$23.70/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago


Mativ rating

6.6

Company rating: 6.6 out of 10

Based on 21 frontline employees who took The Breakroom Quiz


Job description

Converting Machine Helper
Mativ is a global leader in specialty materials headquartered in Alpharetta, Georgia. The Company offers a wide range of critical components and engineered solutions that connect, protect, and purify our world.
Description
Mativ has openings for paper converting machine helpers (these entry level production positions typically begin in the retail department supporting the retail converting operations).
One of the ways Mativ demonstrates its commitment to you, as an employee, is through its compensation program. Most people think of compensation as direct pay, but employee benefits can be a sizable portion of your total compensation. Mativ maintains a competitive compensation program by benchmarking its program with other companies. Mativ provides a large selection of benefits that help protect your health, wealth, and well-being. The company provides some benefits at no cost to you, some you pay for, and other benefit costs are split between the company and you. The flexibility of the Mativ benefits program helps you create the best benefits program that fits your needs and your lifestyle.
Employees get to choose from a variety of medical plans, dental plans, and vision as well. Employees have company paid short-term disability, wellness programs with health club membership reimbursement program, employee assistance programs, and a 401k with a company match, paid holidays, and vacations. Employee benefits begin on their first day of employment with the company; with paid holidays after 60 days. Mativ offers 12 paid holidays per year.
Employees are also compensated for overtime and shift differential. Employees are paid time and one-half for hours worked more than 8 in one day or more than 40 in one week (other than mutual agreement hours). Employees are also paid double time for hours worked on Sundays. The shift differential is 26¢ for 2nd shift and 52¢ additional for hours worked on 3rd shift. Starting pay is $23.70/hr. Employees work Mon-FRI with O.T. scheduled as needed.
Growth Opportunities
Mativ has grown annually over the last seven years despite a declining industry. This is the direct result of a strong leadership team with a strategic approach. Now is a great time to join the Mativ converting center as the opportunity for job and wage growth is great through expansion and retirement opportunities. Job and wage growth opportunities can happen as early as within six months of employment and include movement to operator roles, our finishing center, our paper mill (also located in Neenah, WI), and within our maintenance apprentice program. Employment opportunities also exist in roles such as customer service, logistics, and operations. Mativ also provides and encourages employees to become involved in opportunities with our safety committees, wellness committees, training teams, and lean manufacturing improvements.
This is an entry level position which rotates within the department to support converting machine operation. Employees will move product, pack boxes, drive powered industrial equipment as part of their duties.
Qualifications:
  • MUST BE AT LEAST 18 YEARS OF AGE
  • MUST POSSESS A HIGH SCHOOL DIPLOMA OR GED
  • A TWO-YEAR TECHNICAL DEGREE IS A PLUS
  • DEMONSTRATE PERSONAL SAFETY AWARENESS AND PROMOTE A SAFE WORK ENVIRONMENT
  • WILLING TO WORK ROTATING SHIFTS/OVERTIME
  • GOOD MECHANICAL AND TROUBLESHOOTING SKILLS
  • SOLID COMPUTER SKILLS
  • OPERATE HIGH SPEED EQUIPMENT AFTER AN INITIAL TRAINING PERIOD
  • ABILITY TO COMMUNICATE EFFECTIVELY IN A TEAM OR SELF-DIRECTED WORK ENVIRONMENT
  • PAPER MACHINE, CONVERTING, OR OTHER PROCESS RELATED EXPERIENCE PREFERRED

WHAT WE OFFER
At Mativ, our benefits reflect how much we value and care for each other. We know that employees and their families have unique needs, so our comprehensive benefits offer flexibility, quality, and affordability. Here are just a few of the ways we support your well-being and that of your loved ones:
  • Medical, dental and vision insurance
  • Consumer-Driven Health Plan (CDHP)
  • Preferred Provider Organization (PPO)
  • Exclusive Provider Organization (EPO)
  • Company-paid basic life insurance and Additional voluntary life coverage
  • Paid vacation and competitive personal time off
  • 401(k) savings plan with company match
  • Employee assistance programs - available 24/7 to you and your family
  • Wellness and Work Life Support - career development and educational assistance

ABOUT MATIV
Mativ Holdings, Inc. is a global leader in specialty materials headquartered in Alpharetta, Georgia. The company connects, protects, and purifies the world every day through a wide range of critical components and engineered solutions that solve our customers' most complex challenges. We manufacture on three continents and generate sales in nearly 100 countries through our family of business-to-business and consumer product brands. The company's two segments, Filtration & Advanced Materials and Sustainable & Adhesive Solutions, target premium applications across diversified and growing end-markets, from filtration to healthcare to sustainable packaging and more. Our broad portfolio of technologies combines polymers, fibers, and resins to optimize the performance of our customers' products across multiple stages of the value chain. Our leading positions are a testament to our best-in-class global manufacturing, supply chain, and materials science capabilities. We drive innovation and enhance performance, finding potential in the impossible.
Mativ and its subsidiaries are Equal Opportunity Employers. Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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