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Helpdesk Jobs in Appleton, WI (NOW HIRING)

Menasha Corporation

Folder Gluer Helper

Neenah, WI · On-site

$16.25 - $20.25/hr

About The Opportunity The Folder Gluer Helper assists in production of materials by packaging, labeling, and down-piling cases off the folder gluer machine(s). This person's primary responsibility is ...

Menasha Corporation

Folder Gluer Helper

Neenah, WI · On-site

$16.25 - $20.25/hr

About The Opportunity The Folder Gluer Helper assists in production of materials by packaging, labeling, and down-piling cases off the folder gluer machine(s). This person's primary responsibility is ...

ALL Erection & Crane Rental

Yard Helper

Kaukauna, WI · On-site

$16 - $19.25/hr

Dawes Rigging & Crane Rental, Inc Yard Helper Kaukauna, WI - 54130 Position Summary Dawes Rigging and Crane Rental, located in Kaukauna is seeking a motivated individual to work with us as a Yard ...

Dawes Rigging & Crane Rental, Inc

Yard Helper

Kaukauna, WI · On-site

$16 - $19.25/hr

Dawes Rigging & Crane Rental, Inc Yard Helper Kaukauna, WI - 54130 Position Summary Dawes Rigging and Crane Rental, located in Kaukauna is seeking a motivated individual to work with us as a Yard ...

Dawes Rigging & Crane Rental, Inc

Yard Helper

Kaukauna, WI

$16 - $19.25/hr

Dawes Rigging & Crane Rental, Inc Yard Helper Kaukauna, WI - 54130 Position Summary Dawes Rigging and Crane Rental, located in Kaukauna is seeking a motivated individual to work with us as a Yard ...

ALL Family of Companies

Yard Helper

Kaukauna, WI · On-site

$16 - $19.25/hr

Dawes Rigging & Crane Rental, Inc Yard Helper Kaukauna, WI - 54130 Position Summary Dawes Rigging and Crane Rental, located in Kaukauna is seeking a motivated individual to work with us as a Yard ...

Robert Half

Help Desk/Desktop Support Analyst

Appleton, WI · On-site

$30.45 - $35.26/hr

We are looking for a Help Desk/Desktop Support Analyst to provide on-site technical assistance in Appleton, Wisconsin for a construction and contractor-focused environment. This contract position ...

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Helpdesk information

See Appleton, WI salary details

$12

$22

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How much do helpdesk jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for helpdesk in Appleton, WI is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $24.71 per hour, depending on experience, location, and employer.

What is a helpdesk?

Helpdesk jobs involve providing technical support and assistance to users who are experiencing issues with computer systems, software, or hardware. Helpdesk professionals typically troubleshoot problems, answer queries, and guide users through solutions either in person, over the phone, or via email and chat. They play a crucial role in maintaining the productivity of an organization by ensuring that technical issues are resolved swiftly and efficiently.

What are the key skills and qualifications needed to thrive as a helpdesk professional?

To thrive as a Helpdesk professional, you need a strong understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant IT certification such as CompTIA A+. Familiarity with ticketing systems like ServiceNow or Zendesk and remote support tools is typically required. Excellent communication, patience, and problem-solving abilities are vital soft skills for effective user support. These skills ensure timely resolution of technical issues and high user satisfaction, which are critical for maintaining business productivity.

What are some common challenges faced by helpdesk professionals and how can they be overcome?

Helpdesk professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide range of technical issues, and communicating complex information to users with varying technical backgrounds. To overcome these challenges, it’s important to prioritize tasks effectively, maintain clear documentation, and develop strong communication skills. Collaborating closely with team members and utilizing knowledge bases can also help resolve issues more efficiently and provide consistent support to end users.

What is the difference between Helpdesk vs Technical Support Specialist?

AspectHelpdeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentHelpdesk staff usually work in an office or call center setting, providing remote or on-site supportTechnical Support Specialists may work in call centers, on-site, or remotely, often handling more complex issues
Employer & Industry UsageCommon in IT, customer service, and tech companies for general user supportFound in IT firms, software companies, and hardware providers, focusing on technical problem resolution

Helpdesk and Technical Support Specialist roles share similar credentials and work environments, but Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support, with Helpdesk staff serving as the first point of contact and Technical Support Specialists providing in-depth technical assistance.

What qualifications do I need for a helpdesk?

Helpdesk positions typically require a high school diploma or equivalent, along with strong communication and problem-solving skills. Technical knowledge of computer hardware, software, and common operating systems is often necessary, and certifications like CompTIA A+ can enhance job prospects.

What are the most commonly searched types of Helpdesk jobs in Appleton, WI?

The most popular types of Helpdesk jobs in Appleton, WI are:

What are popular job titles related to Helpdesk jobs in Appleton, WI?

For Helpdesk jobs in Appleton, WI, the most frequently searched job titles are:

What job categories do people searching Helpdesk jobs in Appleton, WI look for?

The top searched job categories for Helpdesk jobs in Appleton, WI are:

What cities near Appleton, WI are hiring for Helpdesk jobs?

Cities near Appleton, WI with the most Helpdesk job openings:

Helpdesk jobs near you
Infographic showing various Helpdesk job openings in Appleton, WI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $45,828 per year, or $22 per hour.

Folder Gluer Helper

Menasha Corporation

Neenah, WI • On-site

$16.25 - $20.25/hr

Full-time

Re-posted 25 days ago

Job description

Menasha Corporation Employees, please log-in to your Workday account to apply for positions.

ABOUT US (AND OUR EXCITING FUTURE)

Menasha Corporation is all about possibilities. Our two businesses, Menasha Packaging and ORBIS Corporation, are leaders in their industries, providing corrugated and plastic packaging products and related services to major global companies.

Our employees make the difference, proving that great ideas, collaboration and quality turn possibilities into success. Working at Menasha Corporation means that your insights provide cutting-edge solutions for our customers. If you like to make things happen and are passionate about what you do, you're going to want to be here.

Join us and become part of the power behind possible.

About The Opportunity

The Folder Gluer Helper assists in production of materials by packaging, labeling, and down-piling cases off the folder gluer machine(s). This person's primary responsibility is the delivery end of the equipment, but he/she/they are also required to rotate through feeding station regularly and assist in hand finishing as needed.

Essential Functions

  • Demonstrate commitment to safety and perform job duties in accordance with company safety policies and procedures
  • Demonstrate commitment to quality and perform job duties in adherence to GMP guidelines
  • Be aware of responsibilities and accountability as clearly defined for key staff involved with product safety, legality, and quality systems
  • Understand job ticket information to determine quantity, special work instructions, and any other special customer requirements
  • Work as a team to run the folder gluers through breaks and shift changes
  • Perform the feeding and/or delivery tasks on various pieces of the folder gluer equipment
  • Prepare for upcoming jobs by staging proper materials
  • Operate automatic tape machines
  • Set up the JPack in a timely manner for various sizes of product
  • Understand different skid piling patterns and functions (brick versus non-patterned, etc.)
  • Understand use of Pressroom tabs and batch counting
  • Maintain high efficiency according to established rates during operation of the assigned equipment
  • Troubleshoot and make decisions regarding the quality of finished product
  • Complete required quality inspections and paperwork
  • Work with peers and other departments to improve quality and performance
  • Play an active role in the maintenance and cleanliness of the assigned press and surrounding area
  • Understand department communication systems, schedules, time/attendance system and job reporting requirements
  • Actively participate in lean manufacturing initiatives
  • Perform other duties as assigned by management/supervisors

Shift:

  • 2nd

Education/Certification

  • High school diploma or equivalent preferred

Additional Knowledge, Skills, and Abilities

  • Safety sensitive position - ability to work in a constant state of alertness and a safe manner
  • Ability to work overtime and weekends as required based upon the needs of the business
  • Ability to work on a rotating shift as needed
  • Ability to effectively work in teams
  • Ability to work in a production-based environment with moving equipment and people
  • Ability to interact and communicate effectively with a wide variety of roles
  • Mechanical aptitude
  • Ability to read a ruler and line-gauge

Two companies, one vision.

Menasha Corporation consists of two companies that are leading the way to a sustainable future with packaging and supply chain solutions. Founded in 1849 and headquartered in Neenah, Wisconsin, we employ over 7,500 employees in 112 facilities in North America and Europe.

Our companies are leading corrugated and plastic packaging manufacturers and supply chain solution providers. Our Menasha Packaging Company is the largest independent provider of packaging and supply chain service solutions in North America, designing, printing, and fulfilling graphic packaging, display and merchandising solutions for over 1,800 brands, both in-store and online.


Our ORBIS business believes there is a better way to optimize today's supply chains, with reusable packaging products and services. Reusable containers, pallets, dunnage, bulk systems and metal racks improve the flow product all along the supply chain to reduce costs, enhance profitability and add sustainability.


Our products and services are used by global, name-brand companies in the food, beverage, health and beauty, over-the-counter pharmaceutical, industrial, automotive, and electronics industries.

Come build an exciting, rewarding career with us, where you'll have opportunities to grow.


The possibilities are endless. The power is yours!


Menasha Corporation and its subsidiaries and affiliates are equal opportunity employers. All qualified applicants will be provided with equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or genetic information.

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