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Helpdesk Jobs in Kentucky (NOW HIRING)

Helper

Louisville, KY · On-site

$15 - $20/hr

Benefits: * Bonus based on performance * Free uniforms * Opportunity for advancement Join The Glass Guru! Direct track to becoming a Glazier * Glazier certification and The Glass Guru onboarding

Plumbing Helper Location: Louisville, KY Full-Time Compensation: $17-$20 About Us Tom Drexler Plumbing, Air & Electric is looking for a top-quality helper to join our Plumbing Service Team! This ...

Welder Helper

Louisville, KY · On-site

$15.25 - $19.25/hr

Do you want to help make a difference in building America's infrastructure? Since 1953, Miller Pipeline has been a leader in building and maintaining America's infrastructure as a premier underground ...

Welder Helper

Louisville, KY · On-site

$15.25 - $19.25/hr

Do you want to help make a difference in building Americas infrastructure? Since 1953, Miller Pipeline has been a leader in building and maintaining Americas infrastructure as a premier underground ...

Mover / Helper

Louisville, KY · On-site

$20 - $150/day

Hiring Immediately | Weekly Pay + Daily Tips | Flexible Scheduling All My Sons Moving & Storage is looking for energetic, dependable Helpers to join our professional moving team. If you enjoy staying ...

Cook Helper

Prestonsburg, KY · On-site

$17 - $21.75/hr

Responsible to help keep the dining and kitchen area clean and organized. Notify staff of items that need to be replenished and restocked. Responsible for helping to rotate perishable items at the ...

Carpenter Helper

Lexington, KY · On-site

$17.25 - $21.75/hr

The Carpenter Helper will assist the Carpenter in designing, building, installing, and repairing structures, fixtures, and other items using different types of materials including wood steel, and ...

Production Helper

Danville, KY

$13.25 - $16.50/hr

We champion our customers and help them succeed. We play to win - adapting quickly in an everchanging world - and make smart choices to safeguard our business, our communities and the people we serve ...

Electrical helper

Louisville, KY · On-site

$15.50 - $20/hr

Dental insurance We need one electrical helper that has at least one year of residential wiring experience, roughing in new houses or remodels. Must have all their own tools. We are an equal ...

Electrical Helper Location: Louisville, Ky Full-Time Compensation: $17-$20 About Us About Tom Drexler Plumbing, Air & Electric Tom Drexler Plumbing, Air & Electric has proudly served the Louisville ...

Production Helper

Danville, KY · On-site

$13.25 - $16.50/hr

We champion our customers and help them succeed. We play to win - adapting quickly in an everchanging world - and make smart choices to safeguard our business, our communities and the people we serve ...

Showing results 21-40

Helpdesk information

See Kentucky salary details

$11

$20

$29

How much do helpdesk jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for helpdesk in Kentucky is $20.11, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $22.55 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a helpdesk professional?

To thrive as a Helpdesk professional, you need a strong understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant IT certification such as CompTIA A+. Familiarity with ticketing systems like ServiceNow or Zendesk and remote support tools is typically required. Excellent communication, patience, and problem-solving abilities are vital soft skills for effective user support. These skills ensure timely resolution of technical issues and high user satisfaction, which are critical for maintaining business productivity.

What are some common challenges faced by helpdesk professionals and how can they be overcome?

Helpdesk professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide range of technical issues, and communicating complex information to users with varying technical backgrounds. To overcome these challenges, it’s important to prioritize tasks effectively, maintain clear documentation, and develop strong communication skills. Collaborating closely with team members and utilizing knowledge bases can also help resolve issues more efficiently and provide consistent support to end users.

What is a helpdesk?

Helpdesk jobs involve providing technical support and assistance to users who are experiencing issues with computer systems, software, or hardware. Helpdesk professionals typically troubleshoot problems, answer queries, and guide users through solutions either in person, over the phone, or via email and chat. They play a crucial role in maintaining the productivity of an organization by ensuring that technical issues are resolved swiftly and efficiently.

What is the difference between Helpdesk vs Technical Support Specialist?

AspectHelpdeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentHelpdesk staff usually work in an office or call center setting, providing remote or on-site supportTechnical Support Specialists may work in call centers, on-site, or remotely, often handling more complex issues
Employer & Industry UsageCommon in IT, customer service, and tech companies for general user supportFound in IT firms, software companies, and hardware providers, focusing on technical problem resolution

Helpdesk and Technical Support Specialist roles share similar credentials and work environments, but Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support, with Helpdesk staff serving as the first point of contact and Technical Support Specialists providing in-depth technical assistance.

What are the most commonly searched types of Helpdesk jobs in Kentucky? The most popular types of Helpdesk jobs in Kentucky are:
What job categories do people searching Helpdesk jobs in Kentucky look for? The top searched job categories for Helpdesk jobs in Kentucky are:
What cities in Kentucky are hiring for Helpdesk jobs? Cities in Kentucky with the most Helpdesk job openings:
Infographic showing various Helpdesk job openings in Kentucky as of August 2026, with employment types broken down into 86% Full Time, 8% Part Time, 1% Temporary, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $41,823 per year, or $20.1 per hour.

$15 - $20/hr

Part-time

Re-posted 26 days ago


Job description

Benefits:
  • Bonus based on performance
  • Free uniforms
  • Opportunity for advancement

Join The Glass Guru! 
 
Direct track to becoming a Glazier
  • Glazier certification and The Glass Guru onboarding
  • New tools
  • Construction experience preferred but not required
  • All additional tools and supplies provided
  • Friendly working environment
  • Family-oriented local business
Responsibilities
  • Serve as a key team member, ensuring smooth operations
  • Inspect and verify all job materials for accuracy before installation
  • Confirm job details, including work scope, product installation, and estimated completion time upon arrival
  • Maintain cleanliness and respect for customer property, using protective measures such as booties
  • Complete installations by educating customers on product care, warranty details (if applicable), and how to reach us for future service or inquiries
Requirements
  • No experience is required. We will train candidates with the right work ethic.
  • Ability to read a measuring tape accurately. 
  • Ability to lift between 50-100 pounds.
About Us 
The Glass Guru offers repairs & replacements for windows, doors, showers, & more for homes and businesses. 
 
Our Values - “We treat you like family!”
  • Respect – The foundation of our efficient, close-knit team.
  • Work-Life Balance – We value your priorities beyond work.
  • Growth Mindset – We reward those who are motivated to be better!