JSSA IT Helpdesk
$45K - $65K/yr
Salary Range: $45,427 - $65,100 Provide IT Help Desk and customer support services to the JSSA AV-8B and T-45 programs. Essential Job Function: Answering helpdesk calls and ensuring they are ...
Quick apply
JSSA IT Helpdesk
$45K - $65K/yr
Salary Range: $45,427 - $65,100 Provide IT Help Desk and customer support services to the JSSA AV-8B and T-45 programs. Essential Job Function: Answering helpdesk calls and ensuring they are ...
IT Helpdesk Manager
Long Beach, CA · On-site
$110K - $145K/yr
YOUR MISSION We're seeking an experienced IT Helpdesk Manager to lead our Long Beach helpdesk team and serve as the on-the-ground management presence for our most junior office. This is a player ...
IT Helpdesk Manager
Long Beach, CA · On-site
$110K - $145K/yr
YOUR MISSION We're seeking an experienced IT Helpdesk Manager to lead our Long Beach helpdesk team and serve as the on-the-ground management presence for our most junior office. This is a player ...
As an IT Help Desk Technician at LJA IT , you will provide second-level technical support for desktop & laptop PCs, network printers and mobile devices. A TYPICAL DAY MIGHT INCLUDE: * Providing first ...
As an IT Help Desk Technician at LJA IT , you will provide second-level technical support for desktop & laptop PCs, network printers and mobile devices. A TYPICAL DAY MIGHT INCLUDE: * Providing first ...
IT Helpdesk Technician
Katy, TX · On-site
As an IT Help Desk Technician at LJA IT , you will provide second-level technical support for desktop & laptop PCs, network printers and mobile devices. A TYPICAL DAY MIGHT INCLUDE: * Providing first ...
IT Helpdesk Technician
Katy, TX · On-site
As an IT Help Desk Technician at LJA IT , you will provide second-level technical support for desktop & laptop PCs, network printers and mobile devices. A TYPICAL DAY MIGHT INCLUDE: * Providing first ...
Be Seen First
IT Helpdesk Technician
Broomfield, CO · On-site
$20 - $30/hr
DESCRIPTION The IT Help Desk Technician is responsible for responding to, evaluating and prioritizing incoming telephone calls, voicemails, emails and in-person requests for technical assistance from ...
Quick apply
Be Seen First
IT Helpdesk Technician
Broomfield, CO · On-site
$20 - $30/hr
DESCRIPTION The IT Help Desk Technician is responsible for responding to, evaluating and prioritizing incoming telephone calls, voicemails, emails and in-person requests for technical assistance from ...
Certificates of training in Windows, McAfee Host Based Security Software (HBSS) and Assured Compliance Assessment Solutions (ACAS) * IT Help Desk experience. Summary/Objective * Assists ensuring ...
Certificates of training in Windows, McAfee Host Based Security Software (HBSS) and Assured Compliance Assessment Solutions (ACAS) * IT Help Desk experience. Summary/Objective * Assists ensuring ...
IT Helpdesk Technician
Rochester, NY · On-site
$40K - $60K/yr
The IT Helpdesk Technician is routinely required to sit, stand, walk, touch, see, and hear. * The IT Helpdesk Technician must occasionally lift or move up to 50 pounds. * While performing the regular ...
IT Helpdesk Technician
Rochester, NY · On-site
$40K - $60K/yr
The IT Helpdesk Technician is routinely required to sit, stand, walk, touch, see, and hear. * The IT Helpdesk Technician must occasionally lift or move up to 50 pounds. * While performing the regular ...
IT Helpdesk Technician
$28 - $32/hr
A Construction company in NW Portland is hiring an IT Helpdesk Technician for a 4 month contract opportunity! Job Duties: * Provide support to staff on all company-supported applications and devices
IT Helpdesk Technician
$28 - $32/hr
A Construction company in NW Portland is hiring an IT Helpdesk Technician for a 4 month contract opportunity! Job Duties: * Provide support to staff on all company-supported applications and devices
We're Looking For An: IT Helpdesk Technician Location: Hybrid (Woodland Hills, CA) What You'll Be Doing: The Help Desk Technician will be the first point of contact for users experiencing technical ...
Quick apply
We're Looking For An: IT Helpdesk Technician Location: Hybrid (Woodland Hills, CA) What You'll Be Doing: The Help Desk Technician will be the first point of contact for users experiencing technical ...
IT Helpdesk Support
Tulsa, OK · On-site
$20 - $23/hr
Tulsa, OK Salary: $20.00 USD Hourly - $23.00 USD Hourly Description: IT Helpdesk Support Location: Tulsa, OK Work Arrangement: Onsite, Monday-Friday, 8:00 AM-5:00 PM Duration: 3-6 Month Contract ...
IT Helpdesk Support
Tulsa, OK · On-site
$20 - $23/hr
Tulsa, OK Salary: $20.00 USD Hourly - $23.00 USD Hourly Description: IT Helpdesk Support Location: Tulsa, OK Work Arrangement: Onsite, Monday-Friday, 8:00 AM-5:00 PM Duration: 3-6 Month Contract ...
IT Helpdesk Technician
Rochester, NY · On-site
$40K - $60K/yr
The IT Helpdesk Technician is routinely required to sit, stand, walk, touch, see, and hear. * The IT Helpdesk Technician must occasionally lift or move up to 50 pounds. * While performing the regular ...
IT Helpdesk Technician
Rochester, NY · On-site
$40K - $60K/yr
The IT Helpdesk Technician is routinely required to sit, stand, walk, touch, see, and hear. * The IT Helpdesk Technician must occasionally lift or move up to 50 pounds. * While performing the regular ...
Role Overview Amphenol Fiber Systems International (AFSI) is seeking a IT HelpDesk Technician who leverages automation to drive efficiency. You will be responsible for the stability and security of ...
Role Overview Amphenol Fiber Systems International (AFSI) is seeking a IT HelpDesk Technician who leverages automation to drive efficiency. You will be responsible for the stability and security of ...
IT Helpdesk Technician
Los Angeles, CA · On-site
They are seeking an IT Helpdesk Technician who will be responsible for maintaining the physical technology environment, deploying workstations, and providing on-site IT support to ensure smooth ...
IT Helpdesk Technician
Los Angeles, CA · On-site
They are seeking an IT Helpdesk Technician who will be responsible for maintaining the physical technology environment, deploying workstations, and providing on-site IT support to ensure smooth ...
IT Helpdesk Technician
Lehi, UT · On-site
Proven experience as an IT Technician, Helpdesk Support Specialist, or similar role, ideally in a fast-paced, customer-focused environment. * Strong knowledge of computer systems, networking, and ...
IT Helpdesk Technician
Lehi, UT · On-site
Proven experience as an IT Technician, Helpdesk Support Specialist, or similar role, ideally in a fast-paced, customer-focused environment. * Strong knowledge of computer systems, networking, and ...
Proven experience as an IT Technician, Helpdesk Support Specialist, or similar role, ideally in a fast-paced, customer-focused environment. * Strong knowledge of computer systems, networking, and ...
Proven experience as an IT Technician, Helpdesk Support Specialist, or similar role, ideally in a fast-paced, customer-focused environment. * Strong knowledge of computer systems, networking, and ...
Job Summary The IT Helpdesk Technician serves as the first point of contact for employees experiencing technical issues. You will provide technical support and assistance via phone, email, in-person ...
Quick apply
Job Summary The IT Helpdesk Technician serves as the first point of contact for employees experiencing technical issues. You will provide technical support and assistance via phone, email, in-person ...
Be Seen First
IT Helpdesk Technician
Phoenix, AZ · On-site
$50K - $59K/yr
The IT Helpdesk Technician serves as a key point of contact for technical support, assisting end-users with hardware, software, and network-related issues to ensure minimal disruption to business ...
Quick apply
Be Seen First
IT Helpdesk Technician
Phoenix, AZ · On-site
$50K - $59K/yr
The IT Helpdesk Technician serves as a key point of contact for technical support, assisting end-users with hardware, software, and network-related issues to ensure minimal disruption to business ...
IT Helpdesk Support
Alvarado, TX · On-site
Start your journey with Blue Compass RV as we are looking Help Desk & IT Support Specialist to join our incredible team. The person in this role will provide technical assistance to associates ...
IT Helpdesk Support
Alvarado, TX · On-site
Start your journey with Blue Compass RV as we are looking Help Desk & IT Support Specialist to join our incredible team. The person in this role will provide technical assistance to associates ...
IT Helpdesk Technician
Lynbrook, NY · On-site
$55K - $65K/yr
The IT Helpdesk Technician will be flexible role responsible for some onsite service and support needs for our employees while also having long-term project coordination between our employees and ...
Quick apply
IT Helpdesk Technician
Lynbrook, NY · On-site
$55K - $65K/yr
The IT Helpdesk Technician will be flexible role responsible for some onsite service and support needs for our employees while also having long-term project coordination between our employees and ...
IT Helpdesk Support
Alvarado, TX · On-site
Start your journey with Blue Compass RV as we are looking Help Desk & IT Support Specialist to join our incredible team. The person in this role will provide technical assistance to associates ...
IT Helpdesk Support
Alvarado, TX · On-site
Start your journey with Blue Compass RV as we are looking Help Desk & IT Support Specialist to join our incredible team. The person in this role will provide technical assistance to associates ...
Helpdesk Tech information
See salary details
$12.74 - $14.66
2% of jobs
$14.66 - $16.59
6% of jobs
$16.59 - $18.51
12% of jobs
$19.05 is the 25th percentile. Wages below this are outliers.
$18.51 - $20.43
17% of jobs
The median wage is $21.97 / hr.
$20.43 - $22.36
16% of jobs
$22.36 - $24.28
16% of jobs
$25.24 is the 75th percentile. Wages above this are outliers.
$24.28 - $26.20
12% of jobs
$26.20 - $28.13
7% of jobs
$28.13 - $30.05
6% of jobs
$30.05 - $31.97
3% of jobs
$31.97 - $33.89
2% of jobs
$12
$23
$33
How much do helpdesk tech jobs pay per hour?
As of Jul 6, 2026, the average hourly pay for helpdesk tech in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.
What are some common challenges Helpdesk Techs face when supporting remote users, and how can they overcome them?
Helpdesk Techs often encounter challenges such as diagnosing issues without physical access to the user's device, managing communication delays, and ensuring secure connections for troubleshooting. Overcoming these challenges typically involves leveraging remote desktop tools, maintaining clear and patient communication, and following strict security protocols. Building strong documentation skills and staying updated on remote support best practices can also help streamline the process and enhance user satisfaction.
What are the key skills and qualifications needed to thrive as a Helpdesk Tech, and why are they important?
To thrive as a Helpdesk Tech, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and typically an associate’s degree or relevant certifications such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is essential. Strong communication, patience, and problem-solving skills set top performers apart in this role. These abilities ensure efficient issue resolution and positive user experiences, which are critical for maintaining organizational productivity.
What are Helpdesk Techs?
Helpdesk Techs, also known as help desk technicians or IT support specialists, are professionals who provide technical assistance and support to users experiencing issues with computer systems, software, or hardware. They typically respond to queries via phone, email, or chat, and help resolve technical problems by diagnosing issues, guiding users through solutions, or escalating complex problems to higher-level IT staff. Helpdesk Techs play a vital role in ensuring the smooth operation of an organization's technology infrastructure by maintaining user productivity and minimizing downtime.
More about Helpdesk Tech jobs
What job categories do people searching Helpdesk Tech jobs look for? The top searched job categories for Helpdesk Tech jobs are:
Job description
Salary Range: $45,427 - $65,100
Provide IT Help Desk and customer support services to the JSSA AV-8B and T-45 programs.
Essential Job Function:
Answering helpdesk calls and ensuring they are completed in a timely manner.
Logging tickets by using Jira issue tracking software.
Provide complete customer desktop support including; setup, arrangement, application maintenance and upgrades.
Troubleshooting software licensing issues.
Provide support for hardware and software installations, maintenance, and security for Microsoft Windows servers.
Ability to troubleshoot computer hardware issues, Windows operating system problems, application and network connectivity issues.
Must be proficient in Microsoft Active Directory.
Working Microsoft Office knowledge.
Ability to work under pressure and meet deadlines while multitasking.
Required Skills:
Due to the sensitivity of customer related requirements, U.S. Citizenship is required.
Must have a high school diploma with 5 years of cumulative IT experience, an active CompTIA Security+ certificate, and a Microsoft Operating System cert.
Must have 2 years of IT helpdesk experience.
Minimum 1 year of Windows 10/11 OS experience.
Must be able to obtain a security clearance and maintain one for the duration of employment.
This position is not telework eligible. All work must be done on the customer site.
About DCS
Sourced by ZipRecruiter
DCS Corp is a renowned name in the technology industry, headquartered in Alexandria, VA, US. Found in the late 1970s, DCS Corp provides a broad spectrum of advanced technology, engineering, and analytic solutions for national security clients. The firm specializes in delivering sophisticated systems and technology for land, air, and maritime platforms. They are known for being deeply committed to their mission of enhancing national security.
Industry
Guided missile and space vehicle manufacturing
Company size
1,001 - 5,000 Employees
Headquarters location
Alexandria, VA, US
Year founded
1977