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Helpdesk Representative Jobs (NOW HIRING)

Compass Health Network

Help Desk Representative

Clinton, MO · On-site

$14.25 - $18.25/hr

The Help Desk Representative provides friendly, responsive first-level technology support to employees across our organization. As a key resource for day-to-day technology needs, you'll troubleshoot ...

nLeague

Help Desk Representative

Nashville, TN · On-site

$17 - $21.75/hr

Job Id: 66293 Help Desk Representative Location: On-site, 700 President Ronald Reagan Way Nashville, 37219 Client: TN Metro-ITS Duration: 06+ Months * Metro ITS is looking for a Help Desk Technician ...

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SOSi

Help Desk Representative

FL · Remote

$18 - $23/hr

SOSi is seeking a Help Desk Representative to support mission requirements for a structured approach to further develop, integrate, and sustain a scalable, federated data ecosystem that enhances ...

Empower Home Services

Solar Sales Rep

Clovis, CA · On-site

$60K - $200K/yr

We also provide access to a professional sales training platform designed to help reps sharpen their skills, improve closing ability, and maximize earning potential. RESPONSIBILITIES: * Take ...

Empower Home Services

Solar Sales Rep

Clovis, CA · On-site

$60K - $200K/yr

We also provide access to a professional sales training platform designed to help reps sharpen their skills, improve closing ability, and maximize earning potential. RESPONSIBILITIES: * Take ...

Empower Home Services

Solar Sales Rep

Stockton, CA · On-site

We also provide access to a professional sales training platform designed to help reps sharpen their skills, improve closing ability, and maximize earning potential. RESPONSIBILITIES: * Take ...

Empower Home Services

Solar Sales Rep

Stockton, CA · On-site

We also provide access to a professional sales training platform designed to help reps sharpen their skills, improve closing ability, and maximize earning potential. RESPONSIBILITIES: * Take ...

Empower Home Services

Solar Sales Rep

Clovis, CA · On-site

$60K - $200K/yr

We also provide access to a professional sales training platform designed to help reps sharpen their skills, improve closing ability, and maximize earning potential. RESPONSIBILITIES: * Take ...

Empower Home Services

Solar Sales Rep

Houston, TX · On-site

We also provide access to a professional sales training platform designed to help reps sharpen their skills, improve closing ability, and maximize earning potential. RESPONSIBILITIES: * Take ...

Internet Brands

Helpdesk Manager

El Segundo, CA

Serve as the primary Helpdesk office representative and technical point of contact for the region. * Ensure adherence to IT policies, security standards, and compliance protocols. * Collaborate with ...

City Laundering

Route Representative

Oelwein, IA · On-site

$22 - $25/hr

You'll build strong relationships with customers, maintain high service standards, and help represent CITY positively in the field. This role requires reliability, attention to detail, and a ...

Internet Brands

Helpdesk Supervisor

El Segundo, CA · On-site

Serve as the primary Helpdesk office representative and technical point of contact for the region. * Ensure adherence to IT policies, security standards, and compliance protocols. * Collaborate with ...

Everwatch

Helpdesk Technician

Annapolis Junction, MD · On-site

$55.38 - $75.97/hr

Job Title Helpdesk Technician Overview EverWatch is a government solutions company providing ... The estimate displayed represents the typical compensation range for this position and is just one ...

Park Lawn Corporation

Helpdesk Support

Houston, TX · On-site

$19 - $25.75/hr

Employee Discounts on services, merchandise, and property to help our team members in their time of ... Physical Demands and Work Environment The physical demands described here are representative of ...

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Helpdesk Representative information

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$12

$19

$27

How much do helpdesk representative jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for helpdesk representative in the United States is $19.80, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.63 per hour, depending on experience, location, and employer.

What is the difference between Helpdesk Representative vs Customer Support Specialist?

AspectHelpdesk RepresentativeCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ are commonHigh school diploma; certifications like Customer Service Certification are beneficial
Work EnvironmentHelpdesk support typically occurs in IT departments, providing technical assistanceCustomer support often works in call centers or online, handling general inquiries
Employer & Industry UsageUsed in IT, tech companies, and service providersCommon across retail, telecom, and service industries
Common Search & Comparison IntentHelpdesk Representative vs Customer Support Specialist

While both roles focus on assisting customers, Helpdesk Representatives primarily provide technical support for IT-related issues, whereas Customer Support Specialists handle general customer inquiries and service concerns. The roles often overlap in communication skills but differ in technical expertise and work environment.

Is helpdesk a good entry level IT job?

Helpdesk representative roles are commonly considered good entry-level IT jobs because they require basic technical skills, customer service abilities, and knowledge of common hardware and software. These positions provide foundational experience in troubleshooting, communication, and IT support, which can lead to more advanced roles in the field.

What does a helpdesk representative do?

A helpdesk representative provides technical support and assistance to users experiencing hardware, software, or network issues. They troubleshoot problems, offer solutions, and often use ticketing systems to track and resolve customer inquiries efficiently.

What qualifications do I need for a helpdesk representative?

Helpdesk representatives typically need a high school diploma or equivalent, strong communication and problem-solving skills, and familiarity with computer hardware, software, and common troubleshooting tools. Some employers prefer candidates with certifications such as CompTIA A+ or ITIL, and experience in customer service or technical support can be advantageous.

What cities are hiring for Helpdesk Representative jobs?

Cities with the most Helpdesk Representative job openings:

What states have the most Helpdesk Representative jobs?

States with the most job openings for Helpdesk Representative jobs include:

What are popular job titles related to Helpdesk Representative jobs?

For Helpdesk Representative jobs, the most frequently searched job titles are:

Helpdesk Representative jobs near you
Infographic showing various Helpdesk Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 65% Physical, 1% Hybrid, and 34% Remote job distribution, with an average salary of $41,191 per year, or $19.8 per hour.

Help Desk Representative

Clinton, MO • On-site

Compass Health Network
Health Care and Social Assistance • 1 - 5K employees
Learn more about Compass Health Networkexternal

$14.25 - $18.25/hr

Other

This job post has expired today. Applications are no longer accepted.

Compass Health Network rating

6.8

Company rating: 6.8 out of 10

Based on 69 frontline employees who took The Breakroom Quiz

Job description

Help people stay connected, productive, and empowered through technology that works for them. Schedule: Mon-Fri 7a-4p This is a remote position open to Missouri residents only. The Help Desk Representative provides friendly, responsive first-level technology support to employees across our organization. As a key resource for day-to-day technology needs, you’ll troubleshoot hardware and software issues, respond to help desk requests, provide basic user training, and connect employees with additional IT support when needed. This is an opportunity to combine technical problem-solving with meaningful customer service while supporting the teams who provide essential healthcare and community services throughout rural communities. This is a great opportunity for someone who: Enjoys helping people solve problems and navigate technology with confidence Brings a patient, approachable, and service-focused attitude to technical support Enjoys learning new technology and finding practical solutions Communicates technical information clearly and comfortably with a variety of users Can stay organized and responsive while managing multiple requests Key Responsibilities Serve as the first point of contact for employees seeking technology assistance. Provide timely, entry-level support for hardware, software, and technology-related questions. Troubleshoot and resolve common technical issues through remote and direct support. Provide basic training and guidance to help employees use technology effectively. Receive, prioritize, document, and follow up on help desk requests. Identify and escalate issues requiring additional IT expertise. Help ensure employees have the technology support they need to successfully do their work. Requirements, Skills, Knowledge and Expertise High School/GED required Associate degree preferred At least one (1) year experience preferred You’ll be a great fit for this role if you: You’re a problem-solver who genuinely enjoys helping others. You’re patient when working through technology challenges, comfortable explaining technical information in an easy-to-understand way, and willing to keep learning as technology evolves. You’re dependable, organized, and able to balance multiple requests while maintaining a positive, customer-focused approach. You understand that effective IT support is about more than resolving a technical issue—it’s about helping people do their best work. Whether you’re assisting someone with a quick question or working through a more complex problem, you bring curiosity, professionalism, and a commitment to making the experience easier for the person you’re supporting.

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