We organize electronic documents and images for millions of patients, helping imaging centres go paperless and improve quality of care. We are a small team working towards a common goal: building a ...
We organize electronic documents and images for millions of patients, helping imaging centres go paperless and improve quality of care. We are a small team working towards a common goal: building a ...
Premium Eyewear Assessment Rep
Selwyn, ON · On-site
$24/hr
This project offers a rare opportunity to partner with both brands and help ensure their collections stand out at retail. The Opportunity We're looking for Brand Representatives to support an ...
Premium Eyewear Assessment Rep
Selwyn, ON · On-site
$24/hr
This project offers a rare opportunity to partner with both brands and help ensure their collections stand out at retail. The Opportunity We're looking for Brand Representatives to support an ...
Premium Eyewear Assessment Rep
Cornwall, ON · On-site
$24/hr
This project offers a rare opportunity to partner with both brands and help ensure their collections stand out at retail. The Opportunity We're looking for Brand Representatives to support an ...
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Premium Eyewear Assessment Rep
Cornwall, ON · On-site
$24/hr
This project offers a rare opportunity to partner with both brands and help ensure their collections stand out at retail. The Opportunity We're looking for Brand Representatives to support an ...
Premium Eyewear Assessment Rep
Cornwall, ON · On-site
$24/hr
This project offers a rare opportunity to partner with both brands and help ensure their collections stand out at retail. The Opportunity We're looking for Brand Representatives to support an ...
Premium Eyewear Assessment Rep
Cornwall, ON · On-site
$24/hr
This project offers a rare opportunity to partner with both brands and help ensure their collections stand out at retail. The Opportunity We're looking for Brand Representatives to support an ...
Premium Eyewear Assessment Rep
Dryden, ON · On-site
$24/hr
This project offers a rare opportunity to partner with both brands and help ensure their collections stand out at retail. The Opportunity We're looking for Brand Representatives to support an ...
Premium Eyewear Assessment Rep
Dryden, ON · On-site
$24/hr
This project offers a rare opportunity to partner with both brands and help ensure their collections stand out at retail. The Opportunity We're looking for Brand Representatives to support an ...
Premium Eyewear Assessment Rep
Cobourg, ON · On-site
$24/hr
This project offers a rare opportunity to partner with both brands and help ensure their collections stand out at retail. The Opportunity We're looking for Brand Representatives to support an ...
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Premium Eyewear Assessment Rep
Cobourg, ON · On-site
$24/hr
This project offers a rare opportunity to partner with both brands and help ensure their collections stand out at retail. The Opportunity We're looking for Brand Representatives to support an ...
Premium Eyewear Assessment Rep
Cobourg, ON · On-site
$24/hr
This project offers a rare opportunity to partner with both brands and help ensure their collections stand out at retail. The Opportunity We're looking for Brand Representatives to support an ...
Premium Eyewear Assessment Rep
Cobourg, ON · On-site
$24/hr
This project offers a rare opportunity to partner with both brands and help ensure their collections stand out at retail. The Opportunity We're looking for Brand Representatives to support an ...
Premium Eyewear Assessment Rep
North Bay, ON · On-site
$24/hr
This project offers a rare opportunity to partner with both brands and help ensure their collections stand out at retail. The Opportunity We're looking for Brand Representatives to support an ...
Premium Eyewear Assessment Rep
North Bay, ON · On-site
$24/hr
This project offers a rare opportunity to partner with both brands and help ensure their collections stand out at retail. The Opportunity We're looking for Brand Representatives to support an ...
Premium Eyewear Assessment Rep
Sault Sainte Marie, ON · On-site
$24/hr
This project offers a rare opportunity to partner with both brands and help ensure their collections stand out at retail. The Opportunity We're looking for Brand Representatives to support an ...
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Premium Eyewear Assessment Rep
Sault Sainte Marie, ON · On-site
$24/hr
This project offers a rare opportunity to partner with both brands and help ensure their collections stand out at retail. The Opportunity We're looking for Brand Representatives to support an ...
Premium Eyewear Assessment Rep
Selwyn, ON · On-site
$24/hr
This project offers a rare opportunity to partner with both brands and help ensure their collections stand out at retail. The Opportunity We're looking for Brand Representatives to support an ...
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Premium Eyewear Assessment Rep
Selwyn, ON · On-site
$24/hr
This project offers a rare opportunity to partner with both brands and help ensure their collections stand out at retail. The Opportunity We're looking for Brand Representatives to support an ...
Premium Eyewear Assessment Rep
Dryden, ON · On-site
$24/hr
This project offers a rare opportunity to partner with both brands and help ensure their collections stand out at retail. The Opportunity We're looking for Brand Representatives to support an ...
Quick apply
Premium Eyewear Assessment Rep
Dryden, ON · On-site
$24/hr
This project offers a rare opportunity to partner with both brands and help ensure their collections stand out at retail. The Opportunity We're looking for Brand Representatives to support an ...
Premium Eyewear Assessment Rep
North Bay, ON · On-site
$24/hr
This project offers a rare opportunity to partner with both brands and help ensure their collections stand out at retail. The Opportunity We're looking for Brand Representatives to support an ...
Quick apply
Premium Eyewear Assessment Rep
North Bay, ON · On-site
$24/hr
This project offers a rare opportunity to partner with both brands and help ensure their collections stand out at retail. The Opportunity We're looking for Brand Representatives to support an ...
Premium Eyewear Assessment Rep
Belleville, ON · On-site
$24/hr
This project offers a rare opportunity to partner with both brands and help ensure their collections stand out at retail. The Opportunity We're looking for Brand Representatives to support an ...
Premium Eyewear Assessment Rep
Belleville, ON · On-site
$24/hr
This project offers a rare opportunity to partner with both brands and help ensure their collections stand out at retail. The Opportunity We're looking for Brand Representatives to support an ...
Premium Eyewear Assessment Rep
Orangeville, ON · On-site
$24/hr
This project offers a rare opportunity to partner with both brands and help ensure their collections stand out at retail. The Opportunity We're looking for Brand Representatives to support an ...
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Premium Eyewear Assessment Rep
Orangeville, ON · On-site
$24/hr
This project offers a rare opportunity to partner with both brands and help ensure their collections stand out at retail. The Opportunity We're looking for Brand Representatives to support an ...
Premium Eyewear Assessment Rep
Orillia, ON · On-site
$24/hr
This project offers a rare opportunity to partner with both brands and help ensure their collections stand out at retail. The Opportunity We're looking for Brand Representatives to support an ...
Quick apply
Premium Eyewear Assessment Rep
Orillia, ON · On-site
$24/hr
This project offers a rare opportunity to partner with both brands and help ensure their collections stand out at retail. The Opportunity We're looking for Brand Representatives to support an ...
Premium Eyewear Assessment Rep
Orangeville, ON · On-site
$24/hr
This project offers a rare opportunity to partner with both brands and help ensure their collections stand out at retail. The Opportunity We're looking for Brand Representatives to support an ...
Premium Eyewear Assessment Rep
Orangeville, ON · On-site
$24/hr
This project offers a rare opportunity to partner with both brands and help ensure their collections stand out at retail. The Opportunity We're looking for Brand Representatives to support an ...
Premium Eyewear Assessment Rep
Sault Sainte Marie, ON · On-site
$24/hr
This project offers a rare opportunity to partner with both brands and help ensure their collections stand out at retail. The Opportunity We're looking for Brand Representatives to support an ...
Premium Eyewear Assessment Rep
Sault Sainte Marie, ON · On-site
$24/hr
This project offers a rare opportunity to partner with both brands and help ensure their collections stand out at retail. The Opportunity We're looking for Brand Representatives to support an ...
Premium Eyewear Assessment Rep
Hudson, ON · On-site
$24/hr
This project offers a rare opportunity to partner with both brands and help ensure their collections stand out at retail. The Opportunity We're looking for Brand Representatives to support an ...
Premium Eyewear Assessment Rep
Hudson, ON · On-site
$24/hr
This project offers a rare opportunity to partner with both brands and help ensure their collections stand out at retail. The Opportunity We're looking for Brand Representatives to support an ...
Premium Eyewear Assessment Rep
Kenora, ON · On-site
$24/hr
This project offers a rare opportunity to partner with both brands and help ensure their collections stand out at retail. The Opportunity We're looking for Brand Representatives to support an ...
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Premium Eyewear Assessment Rep
Kenora, ON · On-site
$24/hr
This project offers a rare opportunity to partner with both brands and help ensure their collections stand out at retail. The Opportunity We're looking for Brand Representatives to support an ...
Premium Eyewear Assessment Rep
Orillia, ON · On-site
$24/hr
This project offers a rare opportunity to partner with both brands and help ensure their collections stand out at retail. The Opportunity We're looking for Brand Representatives to support an ...
Premium Eyewear Assessment Rep
Orillia, ON · On-site
$24/hr
This project offers a rare opportunity to partner with both brands and help ensure their collections stand out at retail. The Opportunity We're looking for Brand Representatives to support an ...
Helpdesk Representative information
What is the difference between Helpdesk Representative vs Customer Support Specialist?
| Aspect | Helpdesk Representative | Customer Support Specialist |
|---|---|---|
| Required Credentials | High school diploma or equivalent; certifications like CompTIA A+ are common | High school diploma; certifications like Customer Service Certification are beneficial |
| Work Environment | Helpdesk support typically occurs in IT departments, providing technical assistance | Customer support often works in call centers or online, handling general inquiries |
| Employer & Industry Usage | Used in IT, tech companies, and service providers | Common across retail, telecom, and service industries |
| Common Search & Comparison Intent | Helpdesk Representative vs Customer Support Specialist |
While both roles focus on assisting customers, Helpdesk Representatives primarily provide technical support for IT-related issues, whereas Customer Support Specialists handle general customer inquiries and service concerns. The roles often overlap in communication skills but differ in technical expertise and work environment.
Is helpdesk a good entry level IT job?
Helpdesk representative roles are commonly considered good entry-level IT jobs because they require basic technical skills, customer service abilities, and knowledge of common hardware and software. These positions provide foundational experience in troubleshooting, communication, and IT support, which can lead to more advanced roles in the field.
What does a helpdesk representative do?
A helpdesk representative provides technical support and assistance to users experiencing hardware, software, or network issues. They troubleshoot problems, offer solutions, and often use ticketing systems to track and resolve customer inquiries efficiently.
What qualifications do I need for a helpdesk representative?
Helpdesk representatives typically need a high school diploma or equivalent, strong communication and problem-solving skills, and familiarity with computer hardware, software, and common troubleshooting tools. Some employers prefer candidates with certifications such as CompTIA A+ or ITIL, and experience in customer service or technical support can be advantageous.
What cities in Ontario are hiring for Helpdesk Representative jobs?
Cities in Ontario with the most Helpdesk Representative job openings:
Technical Support Representative
Toronto, ON
Technical Support Representative at Velox Imaging
Full-time
Re-posted 20 days ago
Job description
About Velox Velox Imaging provides the latest and greatest imaging solution for diagnostic clinics and small hospitals. We organize electronic documents and images for millions of patients, helping imaging centres go paperless and improve quality of care. We are a small team working towards a common goal: building a kick-ass online application to help clinics manage their patients.
Known for extraordinary customer service and based in Woodbridge, Ontario, Velox Imaging serves customers all over Canada. Located at Langstaff and Jane, our open concept office is designed with team collaboration in mind - no cube farms here. Job Description Top-rate customer experience is one of the things that define Velox.
We take an active interest in our customers' businesses, resolve technical problems and out of our way to provide an above and beyond experience. Think you have what it takes to join this kind of team. What you will do: Spend a part of your day answering support calls and emails that will require you to be able to rock technical questions day in and day out and, equally important, have our customers feeling valued and heard in each interaction.
Conduct your own investigations for complex issues and uncertain situations. The team is here to help you with that, though it is expected that with time your will learn the product hardware and software specifics. Learning is not an option, it is a must.
Keep track of ongoing issues, resolving problems with the team and keeping customers up-to-date on resolution progress. Gather customer feedback and help the team in planning the new features. Pilot launch and introduce new features for the customers.
Turn any situation, including bad ones, into an extraordinary experience for our customers. Execute on creative ways to help make our customer feel loved and supported - this includes gifts and wider initiatives. What we expect from you: Excellent communication skills, both on the phone and email Expert technical skill level in computer hardware, operating systems and applications; experienced in troubleshooting operating system issues and virus/malware removal Strong understanding of network setup and diagnostics Desire to get things done, resolved and finished Open-mind and willingness to learn new things.