Front Desk Agent
Troy, MI · On-site
$13.50 - $17/hr
Your friendly demeanor and attention to detail help create a welcoming and seamless guest ... You will report to the Front Office Manager or Front Office Supervisor. * A career as a front desk ...
Front Desk Agent
Troy, MI · On-site
$13.50 - $17/hr
Your friendly demeanor and attention to detail help create a welcoming and seamless guest ... You will report to the Front Office Manager or Front Office Supervisor. * A career as a front desk ...
Front Desk Agent
Ann Arbor, MI · On-site
$14.25 - $18/hr
Your friendly demeanor and attention to detail help create a welcoming and seamless guest ... You will report to the Front Office Manager or Front Office Supervisor. * A career as a front desk ...
Front Desk Agent
Ann Arbor, MI · On-site
$14.25 - $18/hr
Your friendly demeanor and attention to detail help create a welcoming and seamless guest ... You will report to the Front Office Manager or Front Office Supervisor. * A career as a front desk ...
Front Desk Agent
Ann Arbor, MI · On-site
$14.25 - $18/hr
Your friendly demeanor and attention to detail help create a welcoming and seamless guest ... You will report to the Front Office Manager or Front Office Supervisor. * A career as a front desk ...
Front Desk Agent
Ann Arbor, MI · On-site
$14.25 - $18/hr
Your friendly demeanor and attention to detail help create a welcoming and seamless guest ... You will report to the Front Office Manager or Front Office Supervisor. * A career as a front desk ...
Front Desk Agent
Ann Arbor, MI · On-site
$14.25 - $18/hr
Your friendly demeanor and attention to detail help create a welcoming and seamless guest ... You will report to the Front Office Manager or Front Office Supervisor. * A career as a front desk ...
Front Desk Agent
Ann Arbor, MI · On-site
$14.25 - $18/hr
Your friendly demeanor and attention to detail help create a welcoming and seamless guest ... You will report to the Front Office Manager or Front Office Supervisor. * A career as a front desk ...
Front Desk Agent
Troy, MI · On-site
$13.50 - $17/hr
Your friendly demeanor and attention to detail help create a welcoming and seamless guest ... You will report to the Front Office Manager or Front Office Supervisor. * A career as a front desk ...
Front Desk Agent
Troy, MI · On-site
$13.50 - $17/hr
Your friendly demeanor and attention to detail help create a welcoming and seamless guest ... You will report to the Front Office Manager or Front Office Supervisor. * A career as a front desk ...
Front Desk Agent
$14 - $17.50/hr
Your friendly demeanor and attention to detail help create a welcoming and seamless guest ... You will report to the Front Office Manager or Front Office Supervisor. * A career as a front desk ...
Quick apply
Front Desk Agent
$14 - $17.50/hr
Your friendly demeanor and attention to detail help create a welcoming and seamless guest ... You will report to the Front Office Manager or Front Office Supervisor. * A career as a front desk ...
Front Desk Agent
Troy, MI · On-site
$13.50 - $17/hr
Your friendly demeanor and attention to detail help create a welcoming and seamless guest ... You will report to the Front Office Manager or Front Office Supervisor. * A career as a front desk ...
Front Desk Agent
Troy, MI · On-site
$13.50 - $17/hr
Your friendly demeanor and attention to detail help create a welcoming and seamless guest ... You will report to the Front Office Manager or Front Office Supervisor. * A career as a front desk ...
Front Desk Agent
Ann Arbor, MI · On-site
$14.25 - $18/hr
Your friendly demeanor and attention to detail help create a welcoming and seamless guest ... You will report to the Front Office Manager or Front Office Supervisor. * A career as a front desk ...
Front Desk Agent
Ann Arbor, MI · On-site
$14.25 - $18/hr
Your friendly demeanor and attention to detail help create a welcoming and seamless guest ... You will report to the Front Office Manager or Front Office Supervisor. * A career as a front desk ...
Front Desk Agent
Ann Arbor, MI · On-site
$14.25 - $18/hr
Your friendly demeanor and attention to detail help create a welcoming and seamless guest ... You will report to the Front Office Manager or Front Office Supervisor. * A career as a front desk ...
Front Desk Agent
Ann Arbor, MI · On-site
$14.25 - $18/hr
Your friendly demeanor and attention to detail help create a welcoming and seamless guest ... You will report to the Front Office Manager or Front Office Supervisor. * A career as a front desk ...
Front Desk Agent
Ann Arbor, MI · On-site
$14.25 - $18/hr
Your friendly demeanor and attention to detail help create a welcoming and seamless guest ... You will report to the Front Office Manager or Front Office Supervisor. * A career as a front desk ...
Front Desk Agent
Ann Arbor, MI · On-site
$14.25 - $18/hr
Your friendly demeanor and attention to detail help create a welcoming and seamless guest ... You will report to the Front Office Manager or Front Office Supervisor. * A career as a front desk ...
Front Desk Agent
$14 - $17.50/hr
Your friendly demeanor and attention to detail help create a welcoming and seamless guest ... You will report to the Front Office Manager or Front Office Supervisor. * A career as a front desk ...
Quick apply
Front Desk Agent
$14 - $17.50/hr
Your friendly demeanor and attention to detail help create a welcoming and seamless guest ... You will report to the Front Office Manager or Front Office Supervisor. * A career as a front desk ...
Front Desk / Host
Utica, MI · On-site
$12.75 - $17/hr
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of ... Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.
Front Desk / Host
Utica, MI · On-site
$12.75 - $17/hr
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of ... Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.
Front Desk / Host
Kentwood, MI · On-site
$12.75 - $17.25/hr
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of ... Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.
Front Desk / Host
Kentwood, MI · On-site
$12.75 - $17.25/hr
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of ... Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.
Front Desk / Host
Kentwood, MI · On-site
$12.75 - $17.25/hr
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of ... Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.
Front Desk / Host
Kentwood, MI · On-site
$12.75 - $17.25/hr
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of ... Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.
Front Desk / Host
Lansing, MI · On-site
$14.25 - $19/hr
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of ... Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.
Front Desk / Host
Lansing, MI · On-site
$14.25 - $19/hr
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of ... Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.
Front Desk / Host
Lansing, MI · On-site
$14.25 - $19/hr
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of ... Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.
Front Desk / Host
Lansing, MI · On-site
$14.25 - $19/hr
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of ... Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.
Front Desk / Host
Utica, MI · On-site
$12.75 - $17/hr
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of ... Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.
Front Desk / Host
Utica, MI · On-site
$12.75 - $17/hr
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of ... Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.
Accounts Payable/Expense Management Supervisor
Berrien Springs, MI · On-site
$70 - $100/hr
Responsible for Corporate Card Administration. "Help Desk" for Emburse software program. Monitors ... Supervisory responsibilities Supervises multiple students to assist with data entry in Banner AP ...
Accounts Payable/Expense Management Supervisor
Berrien Springs, MI · On-site
$70 - $100/hr
Responsible for Corporate Card Administration. "Help Desk" for Emburse software program. Monitors ... Supervisory responsibilities Supervises multiple students to assist with data entry in Banner AP ...
FINANCIAL ADMIN VP - Accounts Payable/Expense Management Supervisor
Berrien Springs, MI · On-site
$60K - $83K/yr
Responsible for Corporate Card Administration. "Help Desk" for Emburse software program. Monitors ... Supervisory responsibilities Supervises multiple students to assist with data entry in Banner AP ...
FINANCIAL ADMIN VP - Accounts Payable/Expense Management Supervisor
Berrien Springs, MI · On-site
$60K - $83K/yr
Responsible for Corporate Card Administration. "Help Desk" for Emburse software program. Monitors ... Supervisory responsibilities Supervises multiple students to assist with data entry in Banner AP ...
IT Intern - Onsite
$13.75 - $18.50/hr
... as help-desk ticket items. Key Responsibilities: * Assist in the setup, configuration, and ... Other tasks as assigned. Supervisory Responsibilities: None Requirements Qualifications:
IT Intern - Onsite
$13.75 - $18.50/hr
... as help-desk ticket items. Key Responsibilities: * Assist in the setup, configuration, and ... Other tasks as assigned. Supervisory Responsibilities: None Requirements Qualifications:
Help Desk Supervisor information
See Michigan salary details
$32.7K - $39.6K
1% of jobs
$39.6K - $46.5K
6% of jobs
$46.5K - $53.4K
8% of jobs
$58.4K is the 25th percentile. Wages below this are outliers.
$53.4K - $60.3K
13% of jobs
$60.3K - $67.2K
14% of jobs
The median wage is $70.4K / yr.
$67.2K - $74K
17% of jobs
$74K - $80.9K
13% of jobs
$83.7K is the 75th percentile. Wages above this are outliers.
$80.9K - $87.8K
8% of jobs
$87.8K - $94.7K
7% of jobs
$94.7K - $101.6K
7% of jobs
$101.6K - $108.5K
5% of jobs
$32.7K
$73K
$108.5K
How much do help desk supervisor jobs pay per year?
As of Sep 6, 2026, the average yearly pay for help desk supervisor in Michigan is $73,023.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,500.00 and $87,200.00 per year, depending on experience, location, and employer.
What does a help desk supervisor do?
A Help Desk Supervisor oversees the daily operations of a help desk team, ensuring that technical support requests from users are resolved efficiently and effectively. They manage staff schedules, provide training and guidance to team members, and monitor performance metrics to maintain high service standards. Additionally, Help Desk Supervisors handle escalated issues, implement support procedures, and communicate with other departments to improve IT support processes. Their role is crucial in maintaining user satisfaction and ensuring that IT systems run smoothly.
What are the key skills and qualifications needed to thrive as a help desk supervisor?
To thrive as a Help Desk Supervisor, you need strong technical troubleshooting skills, experience with IT support processes, and typically a background in computer science or a related field. Familiarity with ticketing systems like ServiceNow or Zendesk, as well as certifications such as CompTIA A+ or ITIL, are highly valued. Leadership, conflict resolution, and excellent communication skills help you manage teams and ensure top-tier customer service. These competencies are crucial for maintaining efficient IT support operations and fostering a productive, customer-focused team environment.
What are some of the common challenges a help desk supervisor faces when managing a support team?
A Help Desk Supervisor often encounters challenges such as balancing workload distribution among team members, maintaining high levels of customer satisfaction, and ensuring timely resolution of tickets. Managing a diverse team with varying skill sets and experience can require strong communication and training skills. Additionally, supervisors must stay updated on the latest technologies and help desk best practices to implement process improvements and motivate their staff effectively.
What is the difference between Help Desk Supervisor vs Help Desk Technician?
| Aspect | Help Desk Supervisor | Help Desk Technician |
|---|---|---|
| Responsibilities | Oversees help desk team, manages escalations, develops support processes | Provides technical support, troubleshoots hardware/software issues, assists end-users |
| Required Skills | Leadership, communication, technical knowledge, problem-solving | Technical troubleshooting, customer service, basic IT skills |
| Certifications | CompTIA A+, ITIL, management certifications often preferred | CompTIA A+, HDI Support Center Analyst, basic certifications |
| Work Environment | Office setting, team management, coordination | Help desk or call center, direct end-user support |
Help Desk Supervisors focus on managing support teams and processes, while Help Desk Technicians handle direct technical support. Both roles require technical skills and certifications, but Supervisors emphasize leadership and oversight, whereas Technicians focus on troubleshooting and customer service.
What are popular job titles related to Help Desk Supervisor jobs in Michigan?
For Help Desk Supervisor jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Help Desk Supervisor jobs in Michigan look for?
The top searched job categories for Help Desk Supervisor jobs in Michigan are:
What cities in Michigan are hiring for Help Desk Supervisor jobs?
Cities in Michigan with the most Help Desk Supervisor job openings:
$13.50 - $17/hr
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 19 days ago
Job description
Front Desk Agent
As a Front Desk Agent, you will be the first point of contact for guests, providing warm, professional service throughout their stay. Your responsibilities include check-in/check-out, handling reservations, and addressing guest inquiries or concerns. Your friendly demeanor and attention to detail help create a welcoming and seamless guest experience.
Key Responsibilities
Hotel experience is always a plus! Applicants should have:
Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field."
We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.
The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.
HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.
As a Front Desk Agent, you will be the first point of contact for guests, providing warm, professional service throughout their stay. Your responsibilities include check-in/check-out, handling reservations, and addressing guest inquiries or concerns. Your friendly demeanor and attention to detail help create a welcoming and seamless guest experience.
Key Responsibilities
- You will be the friendly and attentive face of our hotel, ensuring guests receive a warm welcome and assistance throughout their stay.
- Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions.
- You will report to the Front Office Manager or Front Office Supervisor.
- A career as a front desk agent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations.
Hotel experience is always a plus! Applicants should have:
- A combination of education and experience.
- Eligible to work in the United States
- Ability to read, write, and communicate effectively in English
- Ability to sit, stand, bend, kneel, and lift as required-with or without reasonable accommodations
- Availability to work a flexible schedule, including evenings, weekends, and holidays if needed
- A warm, professional demeanor that reflects HVMG's Culture of Excellence
- Career growth opportunities across our nationwide portfolio
- Flexible scheduling
- Access up to 40% of your earned wages before payday with PayActive
- Paid Time Off (PTO) and Paid Holidays
- Full healthcare benefits: medical, dental, and vision
- 401(k) with guaranteed 4% match and no vesting period
- Exclusive hotel and food & beverage discounts
Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field."
We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.
The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.
HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.