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Help Desk Supervisor Jobs in Indiana (NOW HIRING)

White Lodging Careers

Front Desk Manager

Indianapolis, IN · On-site

$16.25 - $21/hr

You'll help bring the virtue of hospitality to life while we create an environment that allows you ... If you're a Front Desk Manager, front office supervisor, guest services manager, or rooms ...

Choices

Software Developer 1

Indianapolis, IN · On-site

$65K - $67K/yr

Performs custom programming at supervisor's request. * Assumes responsibility for ongoing ... Provides support for all Information Services help desk support tickets that will include anything ...

George E. Booth Co.

Helpdesk Team Lead

Greenwood, IN · On-site

... Supervisory Responsibility: This position has supervisoryresponsibility related to projects and customer interactions rather than directpersonnel management. Work Environment: This role primarily ...

George E. Booth Co.

Helpdesk Team Lead

Greenwood, IN

... Supervisory Responsibility: This position has supervisoryresponsibility related to projects and customer interactions rather than directpersonnel management. Work Environment: This role primarily ...

White Lodging

Front Desk Manager

West Lafayette, IN · On-site

$16.25 - $21.25/hr

You'll help bring the virtue of hospitality to life while we create an environment that allows you ... Prior leadership or supervisory experience; experience with a specific brand hotel or upscale ...

White Lodging Careers

Front Desk Manager

West Lafayette, IN · On-site

$15.25 - $19.75/hr

You'll help bring the virtue of hospitality to life while we create an environment that allows you ... Prior leadership or supervisory experience; experience with a specific brand hotel or upscale ...

White Lodging Careers

Front Desk Manager

West Lafayette, IN · On-site

$16.25 - $21.25/hr

You'll help bring the virtue of hospitality to life while we create an environment that allows you ... Prior leadership or supervisory experience; experience with a specific brand hotel or upscale ...

K-1 Speed Inc

Cashier Supervisor

Fishers, IN · On-site

... front desk and café prior to opening · Instruct new customers on race package options, pricing ... · Help oversee, maintain and organize the retail and concessions areas. EDUCATION and/or ...

Walmart

Department Supervisor

Muncie, IN · On-site

$64K - $96K/yr

... help desk techs who provides direct customer service Operational Excellence Possesses knowledge of Organizational processes root cause analysis techniques department workflows standard operating ...

Walmart

Store Supervisor

Plainfield, IN · On-site

$64K - $96K/yr

... help desk techs who provides direct customer service Operational Excellence Possesses knowledge of Organizational processes root cause analysis techniques department workflows standard operating ...

Walmart

Department Supervisor

Speedway, IN · On-site

$64K - $96K/yr

... help desk techs who provides direct customer service Operational Excellence Possesses knowledge of Organizational processes root cause analysis techniques department workflows standard operating ...

Walmart

Department Supervisor

Plainfield, IN · On-site

$64K - $96K/yr

... help desk techs who provides direct customer service Operational Excellence Possesses knowledge of Organizational processes root cause analysis techniques department workflows standard operating ...

Walmart

Store Supervisor

Lebanon, IN · On-site

$64K - $96K/yr

... help desk techs who provides direct customer service Operational Excellence Possesses knowledge of Organizational processes root cause analysis techniques department workflows standard operating ...

Walmart

Store Supervisor

Martinsville, IN · On-site

$64K - $96K/yr

... help desk techs who provides direct customer service Operational Excellence Possesses knowledge of Organizational processes root cause analysis techniques department workflows standard operating ...

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Showing results 41-60

All JobsHelp Desk Supervisor JobsHelp Desk Supervisor Jobs in Indiana

Help Desk Supervisor information

See Indiana salary details

$35.7K

$79.7K

$118.5K

How much do help desk supervisor jobs pay per year?

As of Aug 7, 2026, the average yearly pay for help desk supervisor in Indiana is $79,723.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,800.00 and $95,200.00 per year, depending on experience, location, and employer.

What is the difference between Help Desk Supervisor vs Help Desk Technician?

AspectHelp Desk SupervisorHelp Desk Technician
ResponsibilitiesOversees help desk team, manages escalations, develops support processesProvides technical support, troubleshoots hardware/software issues, assists end-users
Required SkillsLeadership, communication, technical knowledge, problem-solvingTechnical troubleshooting, customer service, basic IT skills
CertificationsCompTIA A+, ITIL, management certifications often preferredCompTIA A+, HDI Support Center Analyst, basic certifications
Work EnvironmentOffice setting, team management, coordinationHelp desk or call center, direct end-user support

Help Desk Supervisors focus on managing support teams and processes, while Help Desk Technicians handle direct technical support. Both roles require technical skills and certifications, but Supervisors emphasize leadership and oversight, whereas Technicians focus on troubleshooting and customer service.

What are the key skills and qualifications needed to thrive as a help desk supervisor?

To thrive as a Help Desk Supervisor, you need strong technical troubleshooting skills, experience with IT support processes, and typically a background in computer science or a related field. Familiarity with ticketing systems like ServiceNow or Zendesk, as well as certifications such as CompTIA A+ or ITIL, are highly valued. Leadership, conflict resolution, and excellent communication skills help you manage teams and ensure top-tier customer service. These competencies are crucial for maintaining efficient IT support operations and fostering a productive, customer-focused team environment.

What does a help desk supervisor do?

A Help Desk Supervisor oversees the daily operations of a help desk team, ensuring that technical support requests from users are resolved efficiently and effectively. They manage staff schedules, provide training and guidance to team members, and monitor performance metrics to maintain high service standards. Additionally, Help Desk Supervisors handle escalated issues, implement support procedures, and communicate with other departments to improve IT support processes. Their role is crucial in maintaining user satisfaction and ensuring that IT systems run smoothly.

What are some of the common challenges a help desk supervisor faces when managing a support team?

A Help Desk Supervisor often encounters challenges such as balancing workload distribution among team members, maintaining high levels of customer satisfaction, and ensuring timely resolution of tickets. Managing a diverse team with varying skill sets and experience can require strong communication and training skills. Additionally, supervisors must stay updated on the latest technologies and help desk best practices to implement process improvements and motivate their staff effectively.
What are popular job titles related to Help Desk Supervisor jobs in Indiana? For Help Desk Supervisor jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Help Desk Supervisor jobs in Indiana look for? The top searched job categories for Help Desk Supervisor jobs in Indiana are:
What cities in Indiana are hiring for Help Desk Supervisor jobs? Cities in Indiana with the most Help Desk Supervisor job openings:
Help Desk Supervisor jobs near you
Infographic showing various Help Desk Supervisor job openings in Indiana as of August 2026, with employment types broken down into 75% Full Time, and 25% Contract. Highlights an 100% In-person job distribution, with an average salary of $79,723 per year, or $38.3 per hour.

Front Desk Manager

White Lodging Careers

Indianapolis, IN • On-site

$16.25 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

Description
Summary:
Who We Are
White Lodging develops and operates a portfolio of award-winning premium hotels, rooftop bars, and restaurants in some of the country's most dynamic cities. We know that the hospitality business, like life, is about how you make people feel. That's where you come in. You'll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.
We are hiring a Front Desk Manager to lead daily front office operations at one of our premium hotel properties. This is a hotel front office leadership role for an experienced hospitality professional who leads from the front - someone who coaches and develops front desk agents and supervisors, drives exceptional guest service, and brings operational excellence to every shift. If you're a Front Desk Manager, front office supervisor, guest services manager, or rooms operations leader looking for hotel management jobs with a growth-oriented company, White Lodging offers more career mobility and advancement opportunities than a single-property employer ever could. With multiple hotel properties in each market, your next promotion is always within reach.
Responsibilities:
What You'll Do
  • Lead all daily shift operations of the hotel Front Office department - managing front desk workflow, guest service standards, and team performance across every shift
  • Provide hands-on leadership, associate training, and shift flow management - coaching front desk agents and supervisors to consistently deliver exceptional hotel guest service
  • Create proactive hiring plans and actively participate in hourly associate interviews to build and maintain a high-performing front office team
  • Serve as a guest service ambassador for the hotel - modeling the highest standard of hospitality and ensuring all front desk associates do the same at every guest touchpoint
  • Perform hands-on front desk duties as needed while managing key operational responsibilities, including financial reporting, payroll processing, and associate scheduling

What You'll Bring
  • Prior hotel front office leadership or supervisory experience - preferred; experience at a branded hotel, upscale property, or premium hotel environment strongly preferred
  • A genuine passion for guest service and a positive, solutions-oriented attitude - you set the tone for your team and your guests on every shift
  • A proven commitment to developing and coaching hotel front desk associates - you create the environment your team needs to thrive, grow, and build long-term hospitality careers
  • Strong creative problem-solving skills with the ability to execute operational strategies and consistently deliver results in a fast-paced hotel front office environment
  • Familiarity with hotel property management systems (PMS) and front office operations software - experience with brand-specific systems a plus

Other information:
What You Can Look Forward To
  • Benefits - starting day 1
  • Medical, dental, and vision insurance
  • Life and disability insurance
  • Paid parental leave
  • DailyPay - get paid when you need it
  • Employee Assistance Program (EAP)
  • 401(k) with company match
  • Paid time off (PTO) with rollover
  • Complimentary wellness tools
  • Unlimited employee referral bonuses
  • Advanced scheduling with easy shift swapping via our app
  • Leadership development & tuition reimbursement
  • Discounts on hotel rooms, dining, and travel
  • Growth opportunities across multiple hotel properties in your market

White Lodging is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will be considered regardless of race, color, religion, sex, national origin, disability, or veteran status.

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