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Operations Manager Moving Services Jobs in Indiana

Ensure that training in service standards is taking place in each department using the steps to ... or otherwise move objects. * Must have valid driver's license for the applicable state. PAH ...

Operations Manager

Fort Wayne, IN ยท On-site

$20 - $25/hr

Minimum one year of customer service and sales experience required * Experience in operations ... Apply today and start moving your career in the direction you want. For more information, visit www ...

Handling guest complaints and overseeing service recovery process. * Assist in managing budget and ... Move, lift, carry, push, pull and place objects weighing less than 25 pounds without assistance.

Handling guest complaints and overseeing service recovery process. * Assist in managing budget and ... Move, lift, carry, push, pull and place objects weighing less than 25 pounds without assistance.

Handling guest complaints and overseeing service recovery process. * Assist in managing budget and ... Move, lift, carry, push, pull and place objects weighing less than 25 pounds without assistance.

Handling guest complaints and overseeing service recovery process. * Assist in managing budget and ... Move, lift, carry, push, pull and place objects weighing less than 25 pounds without assistance.

Operations Manager- MIT Must be able to relocate after the 6-8 week training program. Manager in ... Exceptional Customer Service: Drive customer advocacy by delivering outstanding service and ...

Eligible for the Damar Advantage including discounts at Damar Health Services and Damar Pharmacy * Comprehensive training in verbal intervention and physical management techniques * Medical, Dental ...

Eligible for the Damar Advantage including discounts at Damar Health Services and Damar Pharmacy * Comprehensive training in verbal intervention and physical management techniques * Medical, Dental ...

Eligible for the Damar Advantage including discounts at Damar Health Services and Damar Pharmacy * Comprehensive training in verbal intervention and physical management techniques * Medical, Dental ...

Operations Manager

Indianapolis, IN ยท On-site

$70K - $75K/yr

Manager in Training (MIT) Position- Operations Manager Are you an experienced professional looking ... Exceptional Customer Service: Drive customer advocacy by delivering outstanding service and ...

Operations Manager Location: Porter, IN Job Type: Full-Time Job Summary: The Operations Manager at ... Collaborate with senior management on strategic initiatives, including business growth, service ...

For nearly 50 years, CSA has delivered integrated technology and operational support services to ... We make bold moves, together, and are a force for good. * Benefits * Healthcare (medical, dental ...

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Operations Manager Moving Services information

What does an Operations Manager in Moving Services do?

An Operations Manager in Moving Services oversees the daily activities and logistics for a moving company. Their responsibilities typically include managing staff, coordinating schedules, ensuring customer satisfaction, maintaining safety standards, and optimizing operational efficiency. They also handle problem-solving during moves, supervise packing and transportation processes, and ensure compliance with legal and industry regulations. This role is vital for smooth, efficient, and secure moving operations.

What is the difference between Operations Manager Moving Services vs Moving Coordinator?

AspectOperations Manager Moving ServicesMoving Coordinator
CredentialsExperience in logistics, management certifications often preferredCustomer service experience, sometimes certifications in moving or logistics
Work EnvironmentOversees entire moving operations, manages teams and logisticsCoordinates specific moves, communicates with clients and crews
Employer & Industry UsageUsed by moving companies for overall operations managementUsed by moving companies for client and move coordination

The Operations Manager Moving Services typically oversees the entire moving process, managing teams and logistics, while the Moving Coordinator focuses on scheduling, client communication, and ensuring smooth move execution. Both roles require logistics knowledge, but the Operations Manager has broader managerial responsibilities.

What are the key skills and qualifications needed to thrive as an Operations Manager in Moving Services, and why are they important?

To thrive as an Operations Manager in Moving Services, you need strong organizational, leadership, and logistics management skills, often supported by experience in transportation or supply chain operations. Familiarity with fleet management software, scheduling systems, and relevant safety certifications is typically required. Excellent problem-solving, communication, and customer service skills help you coordinate teams and address client concerns effectively. These skills ensure smooth operations, maximize efficiency, and uphold customer satisfaction in a complex, time-sensitive industry.

How does an Operations Manager in moving services typically coordinate with crews and clients to ensure smooth relocations?

An Operations Manager in moving services regularly communicates with both moving crews and clients to plan logistics, address special requirements, and resolve any issues that arise during relocations. They schedule staff, allocate resources, and monitor progress to ensure moves are completed safely and on time. Effective coordination often involves conducting pre-move meetings, providing clear instructions, and being available to troubleshoot unexpected challenges. This collaborative approach helps ensure high customer satisfaction and efficient operations.
What are popular job titles related to Operations Manager Moving Services jobs in Indiana? For Operations Manager Moving Services jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Operations Manager Moving Services jobs in Indiana look for? The top searched job categories for Operations Manager Moving Services jobs in Indiana are:
What cities in Indiana are hiring for Operations Manager Moving Services jobs? Cities in Indiana with the most Operations Manager Moving Services job openings:
Operations Manager

$95K - $115K/yr

Full-time

Posted 28 days ago


Job description

Operations Manager

Department: Operations
Reports To: General Manager
Status: Exempt

Position Overview

The Operations Manager is responsible for leading Caravan Facilities Managementโ€™s service delivery, operational performance, and account development at the client site. This role ensures full understanding of the clientโ€™s operational requirements and identifies opportunities to enhance service, improve efficiency, and apply new technologies. The Operations Manager determines required staffing, resources, and equipment levels and secures client approval for any adjustments. Close communication with both client leadership and internal Caravan management is essential.

This position requires regular regional travel across Indiana, Kentucky, and Michigan.
Preferred candidate locations: Fort Wayne, IN or Tonawanda, NY.

Key ResponsibilitiesSafety & Compliance
  • Learn and enforce all client and Caravan safety policies and procedures.
  • Ensure all employees and subcontractors receive required safety training.
  • Review incident reports, corrective actions, and conduct monthly safety briefings.
  • Monitor safety practices during site visits and drive continuous improvement.
  • Maintain GMS compliance, including all 5S and Kaizen initiatives.
  • Reduce safety incidents across all assigned departments and sites.
Operational Leadership
  • Develop and maintain the Site Operating Plan, including task schedules, staffing, methods, materials, and equipment needs.
  • Oversee daily operations for a full FM contract, including Maintenance, Fleet, Housekeeping, Body Shop Industrial Cleaning, Powerhouse, and Coโ€‘Generation.
  • Identify and implement process improvements, technology enhancements, and costโ€‘saving opportunities.
  • Adjust operations based on client feedback, concerns, and service expectations.
  • Resolve union disputes and grievances effectively.
Staffing & Team Management
  • Provide hiring guidelines and participate in candidate interviews.
  • Approve site manager hiring recommendations.
  • Ensure compliance with all HR, payroll, training, and onboarding requirements.
  • Review and approve disciplinary actions and validate documentation for terminations.
  • Oversee staff training schedules, performance, and development.
Financial & Administrative Oversight
  • Manage procurement of materials, tools, equipment, and subcontract services.
  • Ensure adherence to corporate procedures for purchasing, invoicing, collections, and contractor payments.
  • Review flatโ€‘rate billing programs, invoice approvals, and processes ensuring timely customer payment.
  • Drive supplier partnerships and promote adoption of new technologies.
Client Relationship Management
  • Maintain strong relationships with senior client managers and gather ongoing performance feedback.
  • Address major client issues promptly and ensure corrective actions are implemented.
  • Identify opportunities for expanded services, project work, and staffing solutions.
  • Partner with Sales to develop proposals, support pricing structures, and assist in closing new business.
  • Prepare shortโ€‘form project proposals and secure client approval.

Required Competencies
  • Analytical thinking, process design, and problem-solving
  • Project management and strategic planning
  • Strong oral and written communication
  • Leadership, team development, and delegation
  • Customer service orientation
  • Change management and organizational support
  • Business acumen and cost-management capability
  • Commitment to quality, safety, ethics, diversity, and professionalism
  • Adaptability, dependability, and strong attendance

Work Environment

Work may involve exposure to:

  • Wet or humid conditions
  • Moving mechanical parts
  • Heights
  • Fumes or airborne particles
  • Chemicals
  • Outdoor weather, extreme heat, and extreme cold
    Noise levels are typically loud.

Physical Requirements
  • Regular standing, walking, sitting, reaching, hearing, and handling materials
  • Occasional climbing, balancing, stooping, kneeling, or crawling
  • Ability to lift or move up to 50 pounds

Qualifications
  • Bachelorโ€™s degree (BA) or equivalent combination of education and 1โ€“2 years of relevant experience
  • Strong ability to interpret technical materials, regulations, and business documents
  • Proficiency in software systems such as CRM, inventory, manufacturing, payroll, project management, spreadsheets, and word processing
  • Ability to travel regionally as required