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Help Desk Manager Jobs in Mobile, AL (NOW HIRING)

Front Desk Agent

Mobile, AL · On-site

$11.75 - $15/hr

And we need YOU -a warm, welcoming, and organized Front Desk Agent -to help create those great ... Many of our managers started at the front desk-this could be step one on your career ladder!

Front Desk / Host

Mobile, AL · On-site

$14 - $18.50/hr

Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are ... Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.

Front Desk Agent

Mobile, AL · On-site

$11.75 - $14.75/hr

And we need YOU -a warm, welcoming, and organized Front Desk Agent -to help create those great ... Many of our managers started at the front desk-this could be step one on your career ladder!

Front Desk Agent

Gulf Shores, AL · On-site

$12 - $15.25/hr

And we need YOU -a warm, welcoming, and organized Front Desk Agent -to help create those great ... Many of our managers started at the front desk-this could be step one on your career ladder!

Front Desk Agent

Orange Beach, AL · On-site

$12.25 - $15.50/hr

And we need YOU -a warm, welcoming, and organized Front Desk Agent -to help create those great ... Many of our managers started at the front desk-this could be step one on your career ladder!

Front Desk Agent

Gulf Shores, AL · On-site

$12 - $15.25/hr

And we need YOU -a warm, welcoming, and organized Front Desk Agent -to help create those great ... Many of our managers started at the front desk-this could be step one on your career ladder!

Front Desk Agent

Gulf Shores, AL · On-site

$12 - $15.25/hr

And we need YOU -a warm, welcoming, and organized Front Desk Agent -to help create those great ... Many of our managers started at the front desk-this could be step one on your career ladder!

Front Desk Agent

Mobile, AL · On-site

$14.25 - $18/hr

And we need YOU -a warm, welcoming, and organized Front Desk Agent -to help create those great ... Many of our managers started at the front desk-this could be step one on your career ladder!

Front Desk / Host

Mobile, AL · On-site

$14 - $18.50/hr

Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are ... Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.

New

Front Desk Agent - Part Time

Mobile, AL · On-site

$11.75 - $14.75/hr

And we need YOU -a warm, welcoming, and organized Front Desk Agent -to help create those great ... Many of our managers started at the front desk-this could be step one on your career ladder!

Showing results 21-40

Help Desk Manager information

See Mobile, AL salary details

$32K

$71.4K

$106.1K

How much do help desk manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for help desk manager in Mobile, AL is $71,399.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,200.00 and $85,200.00 per year, depending on experience, location, and employer.

What does a help desk manager do?

A Help Desk Manager oversees the support team responsible for assisting users with technical issues, ensuring efficient and effective IT service delivery. They manage daily operations, coordinate with other departments, implement support processes, and monitor ticket resolution to maintain high customer satisfaction. Additionally, Help Desk Managers train staff, manage performance, and analyze support data to improve service quality.

What is the difference between Help Desk Manager vs Help Desk Technician?

AspectHelp Desk ManagerHelp Desk Technician
CertificationsITIL, HDI-Support Center Analyst, CompTIA A+CompTIA A+, HDI Support Center Analyst
Work EnvironmentSupervises support teams, manages workflows, oversees customer serviceProvides technical support, troubleshoots hardware/software issues
Employer & Industry UsageIT departments, tech companies, large organizationsHelp desks, IT support centers, small to medium businesses

The Help Desk Manager oversees support teams and manages support operations, while the Help Desk Technician focuses on providing direct technical assistance to users. Both roles require similar certifications and are integral to IT support, but the manager has a broader supervisory and administrative focus.

How does a help desk manager typically support and develop their team to handle high-volume support requests effectively?

A Help Desk Manager plays a key role in ensuring their team can efficiently manage high volumes of support requests by implementing clear processes, providing ongoing training, and utilizing help desk software for ticket tracking and prioritization. They regularly monitor workload distribution, set realistic performance targets, and encourage knowledge sharing among team members. Additionally, they foster a collaborative environment where technicians can escalate complex issues and receive guidance, helping to reduce burnout and improve service quality.

What does a help desk manager do?

A help desk manager oversees the technical support department for a retail company, typically in the computer or electronic industry. As the help desk manager, you are responsible for managing the support staff. Your job duties include ensuring that computer users get the help they need with software, hardware, or any other tech product. In this job, you may communicate directly with clients or direct your staff members in best communication practices. Qualifications for this career include a bachelor’s degree in a computer-related field and management experience. You also need strong leadership and customer service skills.

What are the key skills and qualifications needed to thrive as a help desk manager, and why are they important?

To thrive as a Help Desk Manager, you need strong technical troubleshooting abilities, leadership experience, and a background in IT support, often supported by a degree in information technology or relevant certifications. Familiarity with ticketing systems such as ServiceNow or Zendesk, as well as ITIL or CompTIA certifications, is typically required. Excellent communication, problem-solving, and team management skills help you motivate staff and resolve customer issues efficiently. These skills ensure smooth IT operations, high customer satisfaction, and effective team performance.
What are the most commonly searched types of Help Desk jobs in Mobile, AL? The most popular types of Help Desk jobs in Mobile, AL are:
What are popular job titles related to Help Desk Manager jobs in Mobile, AL? For Help Desk Manager jobs in Mobile, AL, the most frequently searched job titles are:
What job categories do people searching Help Desk Manager jobs in Mobile, AL look for? The top searched job categories for Help Desk Manager jobs in Mobile, AL are:
What cities near Mobile, AL are hiring for Help Desk Manager jobs? Cities near Mobile, AL with the most Help Desk Manager job openings:
Infographic showing various Help Desk Manager job openings in Mobile, AL as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $71,399 per year, or $34.3 per hour.

Front Desk Agent

A&R GROUP

Mobile, AL • On-site

$11.75 - $15/hr

Other

This job post has expired today. Applications are no longer accepted.


Job description

Front Desk Agent - Be the Friendly Face of Our Hotel!
Job Type: Full-Time / Part-Time
Compensation: Competitive hourly pay + bonuses + growth opportunities


Love Helping People? Love Being the Person Who Knows Everything? This Job's For You!

Our hotel isn't just a place to stay-it's a place where travelers feel at home. And we need YOU-a warm, welcoming, and organized Front Desk Agent-to help create those great guest experiences every single day.

If you're someone who can juggle check-ins, give great local recommendations, and brighten someone's day with just a smile-let's talk!


What You'll Be Doing:

  • Greet guests like family. Be the first impression and the go-to person during their stay.
  • Handle check-ins & check-outs. Smooth, quick, and friendly-just the way guests like it!
  • Answer phones and questions. Whether it's a wake-up call or the best taco in town, you've got the info.
  • Coordinate with housekeeping and maintenance. Teamwork makes the dream work.
  • Solve problems on the fly. Room key not working? Need extra pillows? You're the hero they'll remember.
  • Take payments and handle reservations. Accurately, efficiently, and with a smile.

Why You'll Love Working Here:

  • Fun team vibes. We laugh, we hustle, we celebrate wins.
  • Flexible hours. Full-time or part-time-let's find what works for you.
  • You're not just a number. We actually know your name, and we care about your success.
  • Growth potential. Many of our managers started at the front desk-this could be step one on your career ladder!
  • Perks. Bonuses for great performance, discounts on stays, and more.

You're a Perfect Fit If You:

  • Are a people person with a positive attitude (bonus points for a great smile!)
  • Can multitask like a pro, even during busy check-in times
  • Are dependable, punctual, and ready to learn
  • Have basic computer skills and can handle simple systems (we'll train you!)
  • Are cool with working evenings, weekends, or holidays (we're 24/7!)
  • Want a job where your effort and personality actually matter

Open the Door to a Great Opportunity!

If you want a job where every shift brings something new, where you're truly appreciated, and where you can grow into a bigger role, apply now and let's get started!

We can't wait to welcome you to our team!


A&R Group provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.

To ensure equal employment opportunities to qualified individuals with a disability, A&R Group will make reasonable accommodations for the known disability of an otherwise qualified individual, unless undue hardship on the operation of the business would result. Employees who may require a reasonable accommodation should contact the Human Resources Department to begin the ADA interactive process.

What You Bring to the Table (Qualifications)
  • Experience in hospitality? That's a plus-but if you've got the passion and work ethic, we'll show you the ropes

  • You're organized, dependable, and manage your time like a pro

  • People skills are your thing-you're a great communicator who genuinely enjoys helping others

  • Quick on your feet and cool under pressure-you don't back down from a challenge

  • You're flexible and ready to roll with a schedule that may include early mornings, nights, weekends, and everything in between

  • During busy seasons, you're ready to jump in for extra hours if needed-teamwork makes the magic happen

  • Guest satisfaction is your priority-you go above and beyond to make someone's day

  • Accuracy, speed, and attention to detail? You've got them all

  • Physically active and comfortable moving around the hotel-on your feet, bending, walking, and staying in motion

  • Professional, ethical, and always ready to do the right thing

  • You take pride in great service and know how to leave a lasting impression

  • Quick to learn, eager to grow, and not afraid of hard work

  • You work just as well on your own as you do with a team-because you're all about making things happen


What the Role Looks Like Day-to-Day (Working Conditions)
  • You'll be active and on the move-using your whole body to lift, carry, organize, and restock

  • Expect to be on your feet a lot-this isn't a desk job, and that's part of the fun

  • Comfortable lifting up to 25 lbs. and handling moderate physical activity throughout the day

  • You'll be making frequent, repeated movements-shoulders, elbows, hands, both below waist and overhead

  • This is a physically engaging role that keeps you on your toes and moving with purpose

  • You'll need basic math skills for tasks like inventory tracking, restocking, and small daily calculations