Daphne, AL · On-site
$18 - $22/hr
Are you the go-to person when someone in your family needs help with technology? At Castle ... support tickets and solutions in a timely manner · Respond to customers via phone, email, and chat ...
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Daphne, AL · On-site
$18 - $22/hr
Are you the go-to person when someone in your family needs help with technology? At Castle ... support tickets and solutions in a timely manner · Respond to customers via phone, email, and chat ...
Moss Point, MS · On-site
$16.75 - $22.50/hr
Our Technology support to many DoD Agencies, NASA, Voice of America, FDA, and State Agencies such ... Receive, document, prioritize, and monitor support requests from phone, email, and chat channels.
Moss Point, MS · On-site
$16.75 - $22.50/hr
Our Technology support to many DoD Agencies, NASA, Voice of America, FDA, and State Agencies such ... Receive, document, prioritize, and monitor support requests from phone, email, and chat channels.
Creola, AL · On-site
A. West & Co. is seeking an IT Tech for a full-time career opportunity in Creola, Alabama. The ... Provide support via phone, email, or chat * Help identify and eliminate security risks * Update ...
Creola, AL · On-site
A. West & Co. is seeking an IT Tech for a full-time career opportunity in Creola, Alabama. The ... Provide support via phone, email, or chat * Help identify and eliminate security risks * Update ...
Axis, AL · On-site
We help growers increase yields, protect crops, and address today's challenges through sustainable ... AMVAC has a new opportunity for an IT Support Specialist at the Axis, Alabama plant who will be ...
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Axis, AL · On-site
We help growers increase yields, protect crops, and address today's challenges through sustainable ... AMVAC has a new opportunity for an IT Support Specialist at the Axis, Alabama plant who will be ...
My name is Leah and I'm a healthcare recruiter, I'm here to help! I have an awesome Mobile Rad Tech ... You can also schedule a time to chat here - REF#LM2702
My name is Leah and I'm a healthcare recruiter, I'm here to help! I have an awesome Mobile Rad Tech ... You can also schedule a time to chat here - REF#LM2702
My name is Leah and I'm a healthcare recruiter, I'm here to help! I have a Mobile X-Ray Tech role ... You can also schedule a time to chat here - REF#LM3966
My name is Leah and I'm a healthcare recruiter, I'm here to help! I have a Mobile X-Ray Tech role ... You can also schedule a time to chat here - REF#LM3966
... help desk related issues. · Experience analyst with a background in system diagnosing software ... technology needs. · Manage receiving tickets, documents, prioritize, and track support requests ...
... help desk related issues. · Experience analyst with a background in system diagnosing software ... technology needs. · Manage receiving tickets, documents, prioritize, and track support requests ...
Gulf Shores, AL · On-site
$35/hr
Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on ... Outdoor TV mounting: starts at $100 per mounted device, varies if a helper is required * Flexible ...
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Gulf Shores, AL · On-site
$35/hr
Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on ... Outdoor TV mounting: starts at $100 per mounted device, varies if a helper is required * Flexible ...
Robertsdale, AL · On-site
$35/hr
Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on ... Outdoor TV mounting: starts at $100 per mounted device, varies if a helper is required * Flexible ...
Robertsdale, AL · On-site
$35/hr
Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on ... Outdoor TV mounting: starts at $100 per mounted device, varies if a helper is required * Flexible ...
Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on ... Outdoor TV mounting: starts at $100 per mounted device, varies if a helper is required * Flexible ...
Quick apply
Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on ... Outdoor TV mounting: starts at $100 per mounted device, varies if a helper is required * Flexible ...
Robertsdale, AL · On-site
$35/hr
Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on ... Outdoor TV mounting: starts at $100 per mounted device, varies if a helper is required * Flexible ...
Quick apply
Robertsdale, AL · On-site
$35/hr
Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on ... Outdoor TV mounting: starts at $100 per mounted device, varies if a helper is required * Flexible ...
Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on ... Outdoor TV mounting: starts at $100 per mounted device, varies if a helper is required * Flexible ...
Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on ... Outdoor TV mounting: starts at $100 per mounted device, varies if a helper is required * Flexible ...
Gulf Shores, AL · On-site
$35/hr
Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on ... Outdoor TV mounting: starts at $100 per mounted device, varies if a helper is required * Flexible ...
Gulf Shores, AL · On-site
$35/hr
Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on ... Outdoor TV mounting: starts at $100 per mounted device, varies if a helper is required * Flexible ...
Foley, AL · On-site
$1.8K/wk
With Vivian, you can chat directly with recruiters and apply to staffing agencies with a Single ... We are on a mission to help others live better and we do this by helping the healers of the world ...
New
Foley, AL · On-site
$1.8K/wk
With Vivian, you can chat directly with recruiters and apply to staffing agencies with a Single ... We are on a mission to help others live better and we do this by helping the healers of the world ...
New
Foley, AL · On-site
$44K - $59K/yr
Partner with district leadership and technology teams to support office readiness goals ... chat, email, and in person * Working knowledge of Microsoft Outlook, Microsoft Teams, and other ...
Foley, AL · On-site
$44K - $59K/yr
Partner with district leadership and technology teams to support office readiness goals ... chat, email, and in person * Working knowledge of Microsoft Outlook, Microsoft Teams, and other ...
Mobile, AL · On-site
$46K - $62K/yr
Partner with district leadership and technology teams to support office readiness goals ... chat, email, and in person * Working knowledge of Microsoft Outlook, Microsoft Teams, and other ...
Mobile, AL · On-site
$46K - $62K/yr
Partner with district leadership and technology teams to support office readiness goals ... chat, email, and in person * Working knowledge of Microsoft Outlook, Microsoft Teams, and other ...
Mobile, AL · On-site
$25 - $28/hr
Excellent communication, customer service, and organizational skills This role is ideal for an IT Support Technician, Desktop Support Technician, or Help Desk professional looking to gain valuable ...
Quick apply
Mobile, AL · On-site
$25 - $28/hr
Excellent communication, customer service, and organizational skills This role is ideal for an IT Support Technician, Desktop Support Technician, or Help Desk professional looking to gain valuable ...
Foley, AL · On-site
Posted job title: ct tech About Healthcare Support Healthcare Support excels at providing a ... Your travel team will include a designated credentialing expert to help you navigate every step of ...
New
Foley, AL · On-site
Posted job title: ct tech About Healthcare Support Healthcare Support excels at providing a ... Your travel team will include a designated credentialing expert to help you navigate every step of ...
New
Be Seen First
Mobile, AL · On-site
$90K - $115K/yr
Key Responsibilities ● Manage day to day IT operations and support for staff across all Genesis ... You can reply STOP to cancel and HELP for help. You can access our privacy policy at
New
Quick apply
Be Seen First
Mobile, AL · On-site
$90K - $115K/yr
Key Responsibilities ● Manage day to day IT operations and support for staff across all Genesis ... You can reply STOP to cancel and HELP for help. You can access our privacy policy at
New
Mobile, AL · On-site
$23.25 - $31/hr
... the help desk ticketing system for new support requests. • Prioritize and categorize tickets ... IT systems and networks • Excellent interpersonal, and verbal/communication skills • Team ...
Mobile, AL · On-site
$23.25 - $31/hr
... the help desk ticketing system for new support requests. • Prioritize and categorize tickets ... IT systems and networks • Excellent interpersonal, and verbal/communication skills • Team ...
$26.8K - $30.3K
0% of jobs
$30.3K - $33.8K
3% of jobs
$37.3K is the 25th percentile. Wages below this are outliers.
$33.8K - $37.3K
22% of jobs
The median wage is $39.4K / yr.
$37.3K - $40.9K
43% of jobs
$40.9K - $44.4K
6% of jobs
$44.5K is the 75th percentile. Wages above this are outliers.
$44.4K - $47.9K
6% of jobs
$47.9K - $51.4K
6% of jobs
$51.4K - $54.9K
5% of jobs
$54.9K - $58.5K
3% of jobs
$58.5K - $62K
3% of jobs
$62K - $65.5K
1% of jobs
$26.8K
$43.1K
$65.5K
| Aspect | Help Tech Chat Support | Help Desk Technician |
|---|---|---|
| Credentials | Basic IT certifications (e.g., CompTIA A+), customer service skills | CompTIA A+, Network+, or similar certifications, technical troubleshooting skills |
| Work Environment | Remote or on-site, primarily online chat interactions | On-site or remote, handling phone, email, and in-person support |
| Employer & Industry | Tech companies, customer service centers, e-commerce | IT departments, corporate offices, service providers |
| Search & Comparison Intent | Customer support roles focused on online chat | Technical support roles involving troubleshooting and hardware/software issues |
Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.
$18 - $22/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 16 days ago
Job Summary: Do you enjoy solving problems? Do you have a knack for computers? Are you the go-to person when someone in your family needs help with technology? At Castle Technology Partners, we are looking for an enthusiastic help desk technician to help provide excellent customer service and assist our clients with technical issues. On-the-job training provided as needed.
Responsibilities & Duties:
· Create, document, and manage support tickets and solutions in a timely manner
· Respond to customers via phone, email, and chat
· Analyze, troubleshoot, and solve basic technological issues
· Escalate advanced technological issues to senior staff
· Document customer specific data for future reference
· Assist with new installations and implementations
· Assist with proactive and preventative maintenance
· Monitor and review various scheduled reports for anomalies and escalate issues accordingly
Required Qualifications & Skills:
· Excellent Customer Service
· Team Oriented
· Passion for Learning, specifically Technology
· Excellent Communication
· Analytical and Problem Solving skills
· Excellent Documentation and Organization
· Experience with Windows 10
· High School Diploma or GED
· Drivers License and clean driving record
Preferred Qualifications & Skills:
· Associates Degree
· Microsoft Office and/or Gmail experience
· Mac experience
Sourced by ZipRecruiter
It services
11 - 50 Employees
Daphne, AL, US
1991
