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Help Desk Co Jobs (NOW HIRING)

Receive, disposition, and enter help desk requests (phone, email, ticket system, in person) into a ticket system. * Resolve basic issues and escalate issues to other help desk resources as necessary.

The Help Desk Manager will ensure contractor processes align with recognized IT service management best practices, including ITIL v4 and subsequent updates. The manager will also serve as the ...

Help Desk Technician

Golden, CO · On-site

$20.75 - $28/hr

Help Desk Technician Golden, CO 12+ Months NOTE: This is 100% on site, with 5-8hr days to start, and then move to 4-10's after a month or 2 of training. Please DO NOT submit a candidate that is not ...

Help Desk Support

Denver, CO

$21 - $28.75/hr

Help Desk Support * Location: Denver, CO Short Description: Seeking a Helpdesk Analyst who will be responsible for assisting in the day-to-day activities surrounding break-fix activities.

... co-workers and customers. • Provide tier 1 response to customer service requests received via ... Four (4) years demonstrated Help Desk experience with an Associate's degree. • In lieu of ...

Help Desk

San Diego, CA

$21.25 - $28.75/hr

... co-managed support and professional services for advanced Cisco, Microsoft and Data Center ... Level 1 & 2 Helpdesk Support Technician 80-90% over the phone and around 10-20% desk side support ...

Help Desk

San Diego, CA · On-site

$21.25 - $28.75/hr

... co-managed support and professional services for advanced Cisco, Microsoft and Data Center ... Level 1 & 2 Helpdesk Support Technician 80-90% over the phone and around 10-20% desk side support ...

The Help Desk Specialist will support hybrid cloud infrastructure operations, incident response and ... Must communicate with co-workers, management, and customers, via email, phone, and or virtual ...

Help Desk Analyst

Salem, OR · On-site

$50K - $55K/yr

Help Desk Analyst CULTURE SNAPSHOT Broad River Retail is an organization of integrity, diversity ... co-workers, and communities. We take pride in training and developing our teams so that they can ...

Help Desk Analyst

Salem, OR · On-site

$50K - $55K/yr

Help Desk Analyst CULTURE SNAPSHOT Broad River Retail is an organization of integrity, diversity ... co-workers, and communities. We take pride in training and developing our teams so that they can ...

Help Desk Analyst

Denver, CO · On-site

$21 - $28.75/hr

CO OIT Location: 601 East 18th Avenue Suite 250 Denver, Colorado 80203-0000 (Remote) Duration: 6+ Months 100% Remote Job * QUALIFICATIONS: Bachelor's degree or equivalent experience . Help desk ...

Help Desk Specialist

Annapolis, MD · On-site

$75K - $125K/yr

The Help Desk Specialist will support hybrid cloud infrastructure operations, incident response and ... Must communicate with co-workers, management, and customers, via email, phone, and or virtual ...

Help Desk Analyst

Harrisburg, PA · On-site

$20.25 - $27.75/hr

Job Title: Help Desk Analyst Location: Harrisburg, PA Duration: 12+ Months 8am to 4.30pm ... technical co-workers to research problem and find solution. • Asks user with problem to use ...

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Help Desk Co information

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How much do help desk co jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for help desk co in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between Help Desk Co vs Technical Support Specialist?

AspectHelp Desk CoTechnical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+
Work EnvironmentHelp desk, call centers, remote supportHelp desk, remote support, on-site troubleshooting
Industry UsageIT services, customer supportIT, software, hardware support

Help Desk Co and Technical Support Specialist roles often share certifications and work environments, focusing on troubleshooting and customer support. However, Help Desk Co typically handles initial user issues via phone or email, while Technical Support Specialists may provide more in-depth technical assistance, including hardware repairs or software configuration. Both roles are essential in IT support, with overlapping skills but differing in scope and complexity.

How do I get into a help desk role?

To enter a help desk role, candidates typically need a high school diploma or equivalent, along with basic computer skills and knowledge of operating systems and common software. Relevant certifications such as CompTIA A+ can improve job prospects, and strong communication skills are essential for assisting users effectively.

What cities are hiring for Help Desk Co jobs?

Cities with the most Help Desk Co job openings:

What states have the most Help Desk Co jobs?

States with the most job openings for Help Desk Co jobs include:

What are popular job titles related to Help Desk Co jobs?

For Help Desk Co jobs, the most frequently searched job titles are:

Infographic showing various Help Desk Co job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

I.T. Help Desk Co-op / Spring 2027

Akron, OH • On-site

GPD Group
Civil Engineering Construction • 201 - 500 employees

Full-time

Re-posted 13 days ago


Job description

Join GPD Group, where our purpose is to improve the well-being of our employees, clients, communities and business partners by transforming opportunities into success. We are passionate about the work we do and the relationships we build with clients. Our employee ownership structure fosters a non-hierarchical collaborative work environment, where everyone is encouraged to share their ideas and creativity to the betterment of the organization and our clients. This structure also enables each associate to explore and expand their talents, reach their full potential, and deliver to the core traits that guide GPD group and allow us to deliver successfully for our clients.
For over 65 years, GPD Group has been providing architectural, engineering and planning services to clients across the United States. With a diverse team of 870+ professionals working in 14 different offices, it is our passion for our work and our commitment to our purpose that unites us.
Akron, OH office location / Spring 2027
  • Excellent verbal, written, and inter-personal communication skills
  • Strong organizational skills for managing multiple activities, tasks, and priorities
  • Ability to work in a fast-paced collaborative team environment
  • Familiarity with Windows 11 operating system
  • Experience using or supporting Microsoft Office Suites and other common business applications (Adobe Acrobat, web browsers, etc.).
  • Ability to lift 50lbs
Duties amp; Responsibilities:
  • Receive, disposition, and enter help desk requests (phone, email, ticket system, in person) into a ticket system.
  • Resolve basic issues and escalate issues to other help desk resources as necessary.
  • Deliver basic end-user training/guidance as needed.
At GPD Group, we believe in the value of every individual. GPD Group is an Equal Opportunity Employer, and we assure you that all applicants and employees are treated without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veterans, or any other characteristic protected by the law.
Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify