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Help Desk Advisor Jobs (NOW HIRING)

Advisors Excel

Help Desk Technician

Topeka, KS · On-site

$16.50 - $22.25/hr

Help Desk Technician Department: Technology and Innovation Reports to: Help Desk Manager Location ... Advisors Excel is a fast-paced, innovative company that seeks to service independent financial ...

Advisors Excel

Help Desk Technician

Topeka, KS · On-site

$18.75 - $25.50/hr

Help Desk Technician Department: Technology and Innovation Reports to: Help Desk Manager Location ... Advisors Excel is a fast-paced, innovative company that seeks to service independent financial ...

Family Express Corporation

Help Desk Associate

Valparaiso, IN · On-site

$15.75 - $21.25/hr

Advise user on appropriate action * Follow standard help desk procedures * Log all help desk interactions * Administer help desk software * Redirect problems to appropriate resource * Identify and ...

Family Express Corporation

Help Desk Associate

Valparaiso, IN · On-site

$15.75 - $21.25/hr

Advise user on appropriate action * Follow standard help desk procedures * Log all help desk interactions * Administer help desk software * Redirect problems to appropriate resource * Identify and ...

FAMILY EXPRESS CORPORATION

Help Desk Associate

Valparaiso, IN · On-site

$15.75 - $21.25/hr

Advise user on appropriate action * Follow standard help desk procedures * Log all help desk interactions * Administer help desk software * Redirect problems to appropriate resource * Identify and ...

Populous

Help Desk Administrator

Houston, TX · On-site

Advising users on appropriate action and logging all help desk interactions. * Identifying and escalating situations requiring urgent attention and redirecting problems to the appropriate resource.

CSA Global LLC

Help Desk Manager

Washington, DC · On-site

Help Desk Leadership & Operations: Manage onsite IT Help Desk operations serving 21 directorates ... Advise customers on available enterprise IT services and justify optional services based on ...

Populous

Help Desk Administrator

Houston, TX

Advising users on appropriate action and logging all help desk interactions. * Identifying and escalating situations requiring urgent attention and redirecting problems to the appropriate resource.

CSA Global LLC

Help Desk Manager

Washington, DC · Hybrid

Help Desk Leadership & Operations: Manage onsite IT Help Desk operations serving 21 directorates ... Advise customers on available enterprise IT services and justify optional services based on ...

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All JobsHelp Desk Advisor Jobs

Help Desk Advisor information

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$11K

$68.1K

$145K

How much do help desk advisor jobs pay per year?

As of Jun 6, 2026, the average yearly pay for help desk advisor in the United States is $68,103.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $64,500.00 per year, depending on experience, location, and employer.

What jobs make $3,000 a month without a degree?

Help Desk Advisor roles typically require technical skills and customer service experience but often do not require a college degree. These positions can pay around $3,000 or more per month, especially with certifications like CompTIA A+ or Network+. Success depends on experience, certifications, and the work environment, often involving shift work or on-call duties.

What is the difference between Help Desk Advisor vs Help Desk Technician?

AspectHelp Desk AdvisorHelp Desk Technician
Required CredentialsTypically an associate degree or relevant certifications (e.g., CompTIA A+)Usually an associate degree or certifications like CompTIA A+
Work EnvironmentCustomer service-focused, often in call centers or support desksTechnical support, troubleshooting hardware/software issues
Employer & Industry UsageIT support departments across various industriesIT support teams in organizations, service providers
Common Search & ComparisonCustomer service, client support rolesTechnical troubleshooting, hardware/software support

Help Desk Advisors primarily focus on customer service and client communication, providing guidance and support. Help Desk Technicians are more technically oriented, troubleshooting hardware and software issues. Both roles require similar certifications and work environments, but their focus differs—advisors emphasize communication, while technicians focus on technical problem-solving.

What cities are hiring for Help Desk Advisor jobs? Cities with the most Help Desk Advisor job openings:
What states have the most Help Desk Advisor jobs? States with the most job openings for Help Desk Advisor jobs include:
Help Desk Advisor jobs near you
Infographic showing various Help Desk Advisor job openings in the United States as of May 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 86% Physical, 5% Hybrid, and 9% Remote job distribution, with an average salary of $68,103 per year, or $32.7 per hour.
Help Desk Technician

Help Desk Technician

Advisors Excel

Topeka, KS • On-site

$16.50 - $22.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 26 days ago

Job description

Position Title: Help Desk Technician
Department: Technology and Innovation
Reports to: Help Desk Manager
Location: Topeka, KS – onsite
Overview:
We are searching for a motivated self-starter to join our Help Desk Team. As a Help Desk Technician, you will provide technical assistance and resolutions to issues related to computer hardware, software, and general office equipment. If you enjoy helping people and learning about new technologies, this could be the perfect fit for you.
What you’ll do:
  • Handle and resolve help desk tickets submitted by staff
  • Support corporate users in person, remotely, and via telephone
  • Assists in the installation of computer hardware and software
  • Assist in maintaining and updating hardware inventory
  • Effectively communicate with technical and non-technical staff on a regular basis
  • Work some nights and weekends as well as be on-call when necessary
Experience you’ll bring:
  • Strong customer service and interpersonal skills
  • Solid understanding of Windows products; Windows Client OS’s, Microsoft Office Suite, and Office 365 products
  • Aptitude for technology, embrace change, and willingness to learn
  • Strong organizational skills: capacity to manage a heavy workload while navigating a variety of competing, ever-changing priorities
  • Exceptional problem-solving skills with a high attention to detail
Bonus Points:
  • Microsoft and CompTIA certifications
  • Understanding of DHCP, DNS, IP, network traffic routing, WAN, LAN, VLAN, and internet connectivity
What you’ll get:
  • Amazing benefits, including medical, dental, vision, and 401k (with matching options)
  • Generous PTO package from your start date
  • Access to an on-site café, gym, and primary care
  • Continuous personal and professional development opportunities
  • Recognition for hard work amp; exemplary performance
  • Employee-sponsored events…and more!
Who We Are:
Advisors Excel is a fast-paced, innovative company that seeks to service independent financial advisors in a multitude of areas within their business. From operational functions to sales and marketing, our end goal is to help continually grow advisors’ businesses nationwide. We thrive on watching them succeed. Not only does AE want to see the success of our advisors, but also our employees. We have high expectations from them to continually move our business forward. We are on the hunt for positive people who thrive on hard work and in a collaborative team environment. If this sounds like you, then what are you waiting for? We want you to join our team!
Advisors Excel is an Equal Employment Opportunity Employer. Everyone is welcome here – as an inclusive workplace, our employees are always comfortable bringing their true selves to our offices daily.
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