Sentinel Technologies is seeking a Tier 1/Tier 2 Help Desk Technician to provide hands-on technical ... Milwaukee, WI; and Denver, CO. If you are MOTIVATED... you can make IT happen at Sentinel. Our ...
New
Sentinel Technologies is seeking a Tier 1/Tier 2 Help Desk Technician to provide hands-on technical ... Milwaukee, WI; and Denver, CO. If you are MOTIVATED... you can make IT happen at Sentinel. Our ...
New
IT Help Desk Technician
Traverse City, MI · On-site
Responsibilities Sentinel Technologies is seeking a Tier 1/Tier 2 Help Desk Technician to provide ... Milwaukee, WI; and Denver, CO. If you are MOTIVATED... you can make IT happen at Sentinel. Our ...
New
IT Help Desk Technician
Traverse City, MI · On-site
Responsibilities Sentinel Technologies is seeking a Tier 1/Tier 2 Help Desk Technician to provide ... Milwaukee, WI; and Denver, CO. If you are MOTIVATED... you can make IT happen at Sentinel. Our ...
New
IT Help Desk Technician
Traverse City, MI · On-site
Responsibilities Sentinel Technologies is seeking a Tier 1/Tier 2 Help Desk Technician to provide ... Milwaukee, WI; and Denver, CO. If you are MOTIVATED... you can make IT happen at Sentinel. Our ...
New
IT Help Desk Technician
Traverse City, MI · On-site
Responsibilities Sentinel Technologies is seeking a Tier 1/Tier 2 Help Desk Technician to provide ... Milwaukee, WI; and Denver, CO. If you are MOTIVATED... you can make IT happen at Sentinel. Our ...
New
IT Support Technician Co-op
Fraser, MI · On-site
$19.25 - $26.50/hr
Position Summary The IT Support Technician Co-op will provide front-line help desk support to users while gaining hands-on experience in troubleshooting hardware, software, and network-related issues.
IT Support Technician Co-op
Fraser, MI · On-site
$19.25 - $26.50/hr
Position Summary The IT Support Technician Co-op will provide front-line help desk support to users while gaining hands-on experience in troubleshooting hardware, software, and network-related issues.
IT Co-Op/Intern - Filer
Filer City, MI · On-site
$14 - $18.75/hr
The primary function of the IT - Co-op student will be to support computer users and develop and ... Principle Accountabilities: * Assist with help desk tasks: basic end-user support, deal with any ...
IT Co-Op/Intern - Filer
Filer City, MI · On-site
$14 - $18.75/hr
The primary function of the IT - Co-op student will be to support computer users and develop and ... Principle Accountabilities: * Assist with help desk tasks: basic end-user support, deal with any ...
$15 - $19.75/hr
Collect co-payments and provide receipts when needed * Make copies of identification cards ... Prior receptionist, customer service, retail, or healthcare experience is helpful but not required ...
New
$15 - $19.75/hr
Collect co-payments and provide receipts when needed * Make copies of identification cards ... Prior receptionist, customer service, retail, or healthcare experience is helpful but not required ...
New
IT Co-Op/Intern - Filer
Filer City, MI · On-site
$25 - $30/hr
People • Customers • Trust The primary function of the IT - Co-op student will be to support ... Principle Accountabilities: * Assist with help desk tasks: basic end-user support, deal with any ...
IT Co-Op/Intern - Filer
Filer City, MI · On-site
$25 - $30/hr
People • Customers • Trust The primary function of the IT - Co-op student will be to support ... Principle Accountabilities: * Assist with help desk tasks: basic end-user support, deal with any ...
Front Desk Coordinator
Plymouth, MI · On-site
$15.50 - $20/hr
Collect patient co-pays and complete daily balancing * Submit and follow up on dental insurance ... Provide exceptional customer service and help create a welcoming patient experience Qualifications
Front Desk Coordinator
Plymouth, MI · On-site
$15.50 - $20/hr
Collect patient co-pays and complete daily balancing * Submit and follow up on dental insurance ... Provide exceptional customer service and help create a welcoming patient experience Qualifications
Front Desk Coordinator
Trenton, MI · On-site
$14.75 - $19/hr
Your organization, professionalism, and ability to multitask will help keep our office running ... Dependably handle financial tasks, including co-payment collection, insurance verification, and ...
Front Desk Coordinator
Trenton, MI · On-site
$14.75 - $19/hr
Your organization, professionalism, and ability to multitask will help keep our office running ... Dependably handle financial tasks, including co-payment collection, insurance verification, and ...
Front Desk Coordinator
Southfield, MI · On-site
$14.75 - $19.25/hr
Your organization, professionalism, and ability to multitask will help keep our office running ... Dependably handle financial tasks, including co-payment collection, insurance verification, and ...
Front Desk Coordinator
Southfield, MI · On-site
$14.75 - $19.25/hr
Your organization, professionalism, and ability to multitask will help keep our office running ... Dependably handle financial tasks, including co-payment collection, insurance verification, and ...
Front Desk Coordinator
Southfield, MI · On-site
$15 - $19.25/hr
Your organization, professionalism, and ability to multitask will help keep our office running ... Dependably handle financial tasks, including co-payment collection, insurance verification, and ...
Front Desk Coordinator
Southfield, MI · On-site
$15 - $19.25/hr
Your organization, professionalism, and ability to multitask will help keep our office running ... Dependably handle financial tasks, including co-payment collection, insurance verification, and ...
Front Desk Coordinator
Woodhaven, MI · On-site
$14.75 - $19/hr
Your organization, professionalism, and ability to multitask will help keep our office running ... Dependably handle financial tasks, including co-payment collection, insurance verification, and ...
Front Desk Coordinator
Woodhaven, MI · On-site
$14.75 - $19/hr
Your organization, professionalism, and ability to multitask will help keep our office running ... Dependably handle financial tasks, including co-payment collection, insurance verification, and ...
Front Desk Coordinator
$15.50 - $20/hr
Your organization, professionalism, and ability to multitask will help keep our office running ... Dependably handle financial tasks, including co-payment collection, insurance verification, and ...
Front Desk Coordinator
$15.50 - $20/hr
Your organization, professionalism, and ability to multitask will help keep our office running ... Dependably handle financial tasks, including co-payment collection, insurance verification, and ...
Front Desk Coordinator
Warren, MI · On-site
$15.50 - $20/hr
Your organization, professionalism, and ability to multitask will help keep our office running ... Dependably handle financial tasks, including co-payment collection, insurance verification, and ...
Front Desk Coordinator
Warren, MI · On-site
$15.50 - $20/hr
Your organization, professionalism, and ability to multitask will help keep our office running ... Dependably handle financial tasks, including co-payment collection, insurance verification, and ...
Front Desk Coordinator
$14.75 - $19.25/hr
Your organization, professionalism, and ability to multitask will help keep our office running ... Dependably handle financial tasks, including co-payment collection, insurance verification, and ...
Front Desk Coordinator
$14.75 - $19.25/hr
Your organization, professionalism, and ability to multitask will help keep our office running ... Dependably handle financial tasks, including co-payment collection, insurance verification, and ...
Front Desk Coordinator
Warren, MI · On-site
$15.50 - $20/hr
Your organization, professionalism, and ability to multitask will help keep our office running ... Dependably handle financial tasks, including co-payment collection, insurance verification, and ...
Front Desk Coordinator
Warren, MI · On-site
$15.50 - $20/hr
Your organization, professionalism, and ability to multitask will help keep our office running ... Dependably handle financial tasks, including co-payment collection, insurance verification, and ...
Front Desk Coordinator
Farmington, MI · On-site
$16 - $20.75/hr
Your organization, professionalism, and ability to multitask will help keep our office running ... Dependably handle financial tasks, including co-payment collection, insurance verification, and ...
Front Desk Coordinator
Farmington, MI · On-site
$16 - $20.75/hr
Your organization, professionalism, and ability to multitask will help keep our office running ... Dependably handle financial tasks, including co-payment collection, insurance verification, and ...
Front Desk Coordinator
$16 - $20.75/hr
Your organization, professionalism, and ability to multitask will help keep our office running ... Dependably handle financial tasks, including co-payment collection, insurance verification, and ...
Front Desk Coordinator
$16 - $20.75/hr
Your organization, professionalism, and ability to multitask will help keep our office running ... Dependably handle financial tasks, including co-payment collection, insurance verification, and ...
Front Desk Coordinator
Farmington, MI · On-site
$16 - $20.75/hr
Your organization, professionalism, and ability to multitask will help keep our office running ... Dependably handle financial tasks, including co-payment collection, insurance verification, and ...
Front Desk Coordinator
Farmington, MI · On-site
$16 - $20.75/hr
Your organization, professionalism, and ability to multitask will help keep our office running ... Dependably handle financial tasks, including co-payment collection, insurance verification, and ...
Front Desk Coordinator
Southfield, MI · On-site
$14.75 - $19.25/hr
Your organization, professionalism, and ability to multitask will help keep our office running ... Dependably handle financial tasks, including co-payment collection, insurance verification, and ...
Front Desk Coordinator
Southfield, MI · On-site
$14.75 - $19.25/hr
Your organization, professionalism, and ability to multitask will help keep our office running ... Dependably handle financial tasks, including co-payment collection, insurance verification, and ...
Help Desk Co information
What is the difference between Help Desk Co vs Technical Support Specialist?
| Aspect | Help Desk Co | Technical Support Specialist |
|---|---|---|
| Certifications | CompTIA A+, Network+ | CompTIA A+, Network+ |
| Work Environment | Help desk, call centers, remote support | Help desk, remote support, on-site troubleshooting |
| Industry Usage | IT services, customer support | IT, software, hardware support |
Help Desk Co and Technical Support Specialist roles often share certifications and work environments, focusing on troubleshooting and customer support. However, Help Desk Co typically handles initial user issues via phone or email, while Technical Support Specialists may provide more in-depth technical assistance, including hardware repairs or software configuration. Both roles are essential in IT support, with overlapping skills but differing in scope and complexity.
How do I get into a help desk role?
To enter a help desk role, candidates typically need a high school diploma or equivalent, along with basic computer skills and knowledge of operating systems and common software. Relevant certifications such as CompTIA A+ can improve job prospects, and strong communication skills are essential for assisting users effectively.
IT Help Desk Technician
Traverse City, MI
Sentinel
• Real Estate • 501 - 1,000 employees501 - 1,000 employees
Full-time
Medical, Dental, Vision, Retirement
Posted 2 days ago
New
Sentinel Real Estate rating
8.1
Based on 11 frontline employees who took The Breakroom Quiz
Job description
Sentinel Technologies is seeking a Tier 1/Tier 2 Help Desk Technician to provide hands-on technical support in a mixed office and production floor manufacturing environment. This role will support end users, deploy and maintain hardware, and assist with daily IT operations across an enterprise infrastructure that includes Cisco and Juniper networking, Microsoft 365, and virtualization platforms. The ideal candidate will be comfortable with in-person onsite support, hardware troubleshooting, and working in a regulated environment.
This position is a full time role fully onsite in Traverse City, Michigan.
- 1-3 years of experience in Help Desk/Desktop support
- Proficiency supporting Microsoft 365 applications (Outlook, Teams, OneDrive, SharePoint)
- Experience with Cisco and/or Juniper networking equipment (direct or support-based)
- Exposure to VMware or other virtualized environments is beneficial
- Basic troubleshooting knowledge of wired and wireless network connectivity
- Hands-on experience with end-user hardware support, including desktop and laptop break/fix, peripherals, imaging, and deployment
- Understanding the process of onboarding and offboarding user accounts and equipment
- Familiarity working with ticketing systems
- Legally authorized to work in the US without sponsorship
- Must demonstrate a “can-do” attitude
We focus on candidates that display our “ACE” factor – Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.
What you get:
We offer weekly competitive pay, medical, dental, vision, 401K and more.
MOTIVATED…..make IT happen!
Sentinel Technologies, Inc. has been rated a top workplace every year since 2012!
About Us:
Sentinel delivers solutions that can efficiently address a range of IT needs – from security, to communications, to systems & networks, to software applications, to cloud and managed services; all of which include our staffing solutions for our clients. Since 1982, Sentinel has grown from providing technology maintenance services to our current standing as one of the leading IT services and solutions provider in the US. We have aligned with many of today’s global technology leaders including Cisco, Dell, VMware and Microsoft. Sentinel services customers both nationally and internationally with primary support operating centers in Downers Grove (HQ), Chicago, and Springfield, IL; Phoenix, AZ.; Lansing, and Grand Rapids, MI; Milwaukee, WI; and Denver, CO.
If you are MOTIVATED… you can make IT happen at Sentinel. Our commitment to our employees is to create a work environment that encourages creativity, an entrepreneurial spirit, fosters growth through certification and hands-on training, and values a team-oriented culture with rewards based on impact!
If you share our passion about what technology can do and want to be part of a top workplace environment – we’d like to have you join our team. Learn more at www.sentinel.com/careers.
As part of Sentinel's employment process, candidates will be required to complete a background check. Only those who meet the minimum requirements will be contacted. No phone calls please.
Sentinel is proud to be an equal opportunity employer including disability and veterans. In accordance with Title VII and state regulations, all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, marital status, pregnancy, genetics, disability, military, veteran status or any other basis protected by law.
If you are an individual with a disability and need assistance in applying for a position, please contact SentinelHR1@sentinel.com.
The “Know Your Rights” Poster is available here
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
Sentinel EEO Policy Statement is available here.
https://www.sentinel.com/about/diversity
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What Sentinel Real Estate employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Sentinel Real Estate
Sourced by ZipRecruiter
Industry
Real estate
Company size
501 - 1,000 Employees
Headquarters location
New York, NY, US
Year founded
1969