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Help Desk Co Jobs in Ohio (NOW HIRING)

GPD Group

I.T. Help Desk Co-op / Spring 2027

Akron, OH · On-site

Receive, disposition, and enter help desk requests (phone, email, ticket system, in person) into a ticket system. * Resolve basic issues and escalate issues to other help desk resources as necessary.

Sentinel

Helpdesk Agent

Dayton, OH · On-site

$15 - $19.25/hr

This role requires a combination of remote assistance through the help desk and on-site support to ... Milwaukee, WI; and Denver, CO. If you are MOTIVATED... you can make IT happen at Sentinel. Our ...

Sentinel

Helpdesk Agent

Dayton, OH · On-site +1

$15 - $19.25/hr

Qualifications * 2+ years of experience in a Help Desk, Service Desk, or Technical Support role ... Milwaukee, WI; and Denver, CO. If you are MOTIVATED... you can make IT happen at Sentinel. Our ...

Encova Insurance

Service Desk Analyst I

Columbus, OH · On-site

$39K - $62K/yr

Research issues and/or interact with co-workers to find solutions. Recommend improvements to the IT Service Desk operations, standards, and procedures. Participate in the "on-call" rotation as ...

New

Encova Insurance

Service Desk Analyst I

Columbus, OH · Hybrid

$39K - $62K/yr

Research issues and/or interact with co-workers to find solutions. Recommend improvements to the IT Service Desk operations, standards, and procedures. Participate in the "on-call" rotation as ...

New

Northern Ohio Eye Center

Be Seen First

Receptionist Front Desk

Parma Heights, OH · On-site

$16 - $18/hr

Verify medical insurance and vision plan eligibility; collect co-pays and balances. * Assist ... Preferred Skills: * Previous experience in a medical office is helpful but not required.

Indus Hotels Corporate

Front Desk Clerk

Columbus, OH · On-site

$13 - $16/hr

Ensuring of safety and well being of our guests and co-workers by having a working knowledge of ... help whenever you are not sure how to do something. We look forward to hearing from you soon!

Corner Dental

Front Desk Coordinator

Oregon, OH · On-site

$15.50 - $20/hr

Your organization, professionalism, and ability to multitask will help keep our office running ... Dependably handle financial tasks, including co-payment collection, insurance verification, and ...

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Help Desk Co information

What is the difference between Help Desk Co vs Technical Support Specialist?

AspectHelp Desk CoTechnical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+
Work EnvironmentHelp desk, call centers, remote supportHelp desk, remote support, on-site troubleshooting
Industry UsageIT services, customer supportIT, software, hardware support

Help Desk Co and Technical Support Specialist roles often share certifications and work environments, focusing on troubleshooting and customer support. However, Help Desk Co typically handles initial user issues via phone or email, while Technical Support Specialists may provide more in-depth technical assistance, including hardware repairs or software configuration. Both roles are essential in IT support, with overlapping skills but differing in scope and complexity.

How do I get into a help desk role?

To enter a help desk role, candidates typically need a high school diploma or equivalent, along with basic computer skills and knowledge of operating systems and common software. Relevant certifications such as CompTIA A+ can improve job prospects, and strong communication skills are essential for assisting users effectively.

What cities in Ohio are hiring for Help Desk Co jobs?

Cities in Ohio with the most Help Desk Co job openings:

Help Desk Co jobs near you
Infographic showing various Help Desk Co job openings in Ohio as of June 2026, with employment types broken down into 1% Internship, 2% As Needed, 74% Full Time, 21% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

I.T. Help Desk Co-op / Spring 2027

Akron, OH • On-site

GPD Group
Civil Engineering Construction • 201 - 500 employees
Learn more about GPD Groupexternal

Full-time

Re-posted 15 days ago

Job description

Join GPD Group, where our purpose is to improve the well-being of our employees, clients, communities and business partners by transforming opportunities into success. We are passionate about the work we do and the relationships we build with clients. Our employee ownership structure fosters a non-hierarchical collaborative work environment, where everyone is encouraged to share their ideas and creativity to the betterment of the organization and our clients. This structure also enables each associate to explore and expand their talents, reach their full potential, and deliver to the core traits that guide GPD group and allow us to deliver successfully for our clients.
For over 65 years, GPD Group has been providing architectural, engineering and planning services to clients across the United States. With a diverse team of 870+ professionals working in 14 different offices, it is our passion for our work and our commitment to our purpose that unites us.
Akron, OH office location / Spring 2027
  • Excellent verbal, written, and inter-personal communication skills
  • Strong organizational skills for managing multiple activities, tasks, and priorities
  • Ability to work in a fast-paced collaborative team environment
  • Familiarity with Windows 11 operating system
  • Experience using or supporting Microsoft Office Suites and other common business applications (Adobe Acrobat, web browsers, etc.).
  • Ability to lift 50lbs
Duties amp; Responsibilities:
  • Receive, disposition, and enter help desk requests (phone, email, ticket system, in person) into a ticket system.
  • Resolve basic issues and escalate issues to other help desk resources as necessary.
  • Deliver basic end-user training/guidance as needed.
At GPD Group, we believe in the value of every individual. GPD Group is an Equal Opportunity Employer, and we assure you that all applicants and employees are treated without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veterans, or any other characteristic protected by the law.
Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify

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