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Help Desk Associate Jobs in Conroe, TX (NOW HIRING)

Front Desk

Houston, TX · On-site

$13.25 - $17.25/hr

We actively foster an environment where the unique backgrounds of our associates are valued and ... As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always ...

Front Desk Agent

Houston, TX · On-site

$13.50 - $17.25/hr

Here are some reasons our associates like working for us: Benefits (Full Time Associates only) We ... Inspired to perform without outside help * Preferred Growth Opportunities: Inspired to perform well ...

Front Desk Agent

Houston, TX · On-site

$12.25 - $15.50/hr

Here are some reasons our associates like working for us: Benefits (Full Time Associates only) We ... Inspired to perform without outside help * Preferred Growth Opportunities: Inspired to perform well ...

PM Shift Front Desk Supervisor

Shenandoah, TX · On-site

$16.50 - $21.25/hr

Front Desk Supervisor The Front Desk Supervisor is responsible for assisting the Front Desk Manager ... Ensure that associates are, at all times, attentive, friendly, helpful and courteous to all guests ...

PM Shift Front Desk Supervisor

Conroe, TX · On-site

$15.25 - $19.75/hr

Job Summary The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or ... Ensure that associates are, at all times, attentive, friendly, helpful and courteous to all guests ...

PM Shift Front Desk Supervisor

Conroe, TX · On-site

$14.50 - $18.75/hr

Job Summary The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or ... Ensure that associates are, at all times, attentive, friendly, helpful and courteous to all guests ...

PM Shift Front Desk Supervisor

Shenandoah, TX · On-site

$14.50 - $18.75/hr

Job Summary The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or ... Ensure that associates are, at all times, attentive, friendly, helpful and courteous to all guests ...

Front Desk Agent

Shenandoah, TX · On-site

$13.75 - $17.50/hr

College course work in related field helpful. * Experience in a hotel or a related field preferred ... Approach all encounters with guests and associates in a friendly, service-oriented manner.

Showing results 41-60

Help Desk Associate information

See Conroe, TX salary details

$12

$18

$28

How much do help desk associate jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for help desk associate in Conroe, TX is $18.38, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.58 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.
What are the most commonly searched types of Help Desk jobs in Conroe, TX? The most popular types of Help Desk jobs in Conroe, TX are:
What are popular job titles related to Help Desk Associate jobs in Conroe, TX? For Help Desk Associate jobs in Conroe, TX, the most frequently searched job titles are:
What job categories do people searching Help Desk Associate jobs in Conroe, TX look for? The top searched job categories for Help Desk Associate jobs in Conroe, TX are:
What cities near Conroe, TX are hiring for Help Desk Associate jobs? Cities near Conroe, TX with the most Help Desk Associate job openings:

Front Desk

Marriott

Houston, TX • On-site

$13.25 - $17.25/hr

Other

Re-posted yesterday


Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,184 frontline employees who took The Breakroom Quiz

53rd of 108 rated hotels


Job description

Additional Information

Job Number 26084975

Job Category Rooms & Guest Services Operations

Location 6580 Fannin St, Houston, Texas, United States, 77030 VIEW ON MAP (https://www.google.com/maps?q=6580%20Fannin%20St%2C%20Houston%2C%20Texas%2C%20United%20States%2C%2077030)

Schedule Full Time

Located Remotely? N

Position Type Non-Management

POSITION SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.


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