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It Helpdesk Associate Jobs in Conroe, TX (NOW HIRING)

Foxconn Assembly LLC

IT Support Technician (IB3)

Houston, TX · On-site

$20.50 - $28.25/hr

IT Helpdesk technician (IB3) Location: Houston, TX 77064 Business Unit: CESBG Job Classification ... Associate's degree in information technology, Computer Science, or a related field, or equivalent ...

We Level Up NJ

IT Associate

Kingwood, TX · On-site

The IT Associate is responsible for installing or upgrading components, setting up software, assisting with network administration, and resolving all IT support issues. Position Responsibilities:

New

We Level Up NJ

IT Associate

Kingwood, TX · On-site

The IT Associate is responsible for installing or upgrading components, setting up software, assisting with network administration, and resolving all IT support issues. Position Responsibilities:

New

Siepe

IT Help Desk Tier 1

Houston, TX · On-site

Recommend and implement solutions that will help to propel Siepe's reputation as a high-quality IT services provider in the financial services space * Work closely with senior leadership on ...

Siepe

IT Help Desk Tier 1

Houston, TX

Recommend and implement solutions that will help to propel Siepe's reputation as a high-quality IT services provider in the financial services space * Work closely with senior leadership on ...

Siepe

IT Help Desk Tier 1

Houston, TX

Recommend and implement solutions that will help to propel Siepe's reputation as a high-quality IT services provider in the financial services space * Work closely with senior leadership on ...

Resource Consultings Services Inc

IT Manager

Houston, TX · On-site

$90K - $111K/yr

Manage, coach, and mentor IT team of on-site client employees responsible for helpdesk support ... Experience working with or for HIPAA Covered Entities or Business Associates. * Certifications such ...

Beyond Finance

Associate IT Support Specialist

Houston, TX · On-site

$75K - $105K/yr

At Beyond Finance, we've made it our mission to help everyday Americans escape the endless cycle of ... What You'll Do The Associate IT Support Specialist will help with the following: Onsite Success ...

CareOne

IT Manager

Houston, TX

$90K - $111K/yr

IT Manager Join APS APS is seeking an experienced and hands-on IT Manager to lead our Information ... associates. We work to maintain the highest standards of care and service for our patients ...

Kforce Technology Staffing

Help Desk Lead

Houston, TX · On-site

Kforce has a client in Houston, TX that is seeking a Helpdesk Lead to oversee daily IT Helpdesk operations and ensure timely, high-quality technical support for employees, contractors, and field ...

McCorvey Sheet Metal

Helpdesk Analyst

Houston, TX

$19.50 - $26.75/hr

McCorvey Sheet Metal is a Family owned and operated company looking to add another member to our IT Helpdesk Support team! Immediate availability and room for growth. If you are a team player and ...

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All JobsIt Helpdesk Associate JobsIt Helpdesk Associate Jobs in Conroe, TX

It Helpdesk Associate information

See Conroe, TX salary details

$12

$18

$28

How much do it helpdesk associate jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for it helpdesk associate in Conroe, TX is $18.38, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.58 per hour, depending on experience, location, and employer.

What is an IT Helpdesk Associate?

IT Helpdesk Associates are professionals who provide technical support and assistance to users experiencing hardware, software, or network issues. They act as the first point of contact for troubleshooting problems, answering questions, and resolving technical concerns either remotely or in person. Their responsibilities often include installing and configuring computer systems, diagnosing faults, and guiding users through step-by-step solutions. IT Helpdesk Associates play a crucial role in maintaining the smooth operation of an organization's IT infrastructure and ensuring user satisfaction.

What skills and qualifications are needed to be an IT Helpdesk Associate?

To thrive as an IT Helpdesk Associate, you need strong troubleshooting skills, foundational IT knowledge, and often a relevant degree or CompTIA A+ certification. Familiarity with ticketing systems, remote desktop tools, and operating systems like Windows and macOS is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and manage stressful situations. These skills and qualities are crucial for quickly resolving technical issues, ensuring user satisfaction, and maintaining smooth IT operations.

What challenges does an IT Helpdesk Associate face when supporting end-users, and how can they manage them?

IT Helpdesk Associates often encounter challenges such as handling high volumes of support requests, addressing users with varying levels of technical proficiency, and troubleshooting a wide range of hardware and software issues under time constraints. Effectively managing these challenges requires strong communication skills, patience, and the ability to prioritize tasks based on urgency. Building a solid knowledge base, documenting solutions, and collaborating closely with other IT team members can also help streamline support and improve resolution times.

What is the difference between It Helpdesk Associate vs IT Support Technician?

AspectIt Helpdesk AssociateIT Support Technician
CertificationsCompTIA A+, Network+CompTIA A+, Network+
Work EnvironmentHelpdesk, call center, on-site supportOn-site, remote, or field support
ResponsibilitiesResponding to user issues, troubleshooting basic hardware/softwareDiagnosing and resolving hardware/software problems, more technical tasks
Industry UsageCommon in corporate and SMBsCommon in corporate, enterprise, and technical support roles

The main difference between an It Helpdesk Associate and an IT Support Technician lies in the scope of responsibilities. Helpdesk associates typically handle initial user support and basic troubleshooting, while IT support technicians perform more advanced technical tasks and diagnostics. Both roles often require similar certifications and work in similar environments, but technicians usually have a broader technical skill set.

What are the most commonly searched types of It Helpdesk jobs in Conroe, TX?

The most popular types of It Helpdesk jobs in Conroe, TX are:

What are popular job titles related to It Helpdesk Associate jobs in Conroe, TX?

For It Helpdesk Associate jobs in Conroe, TX, the most frequently searched job titles are:

What job categories do people searching It Helpdesk Associate jobs in Conroe, TX look for?

The top searched job categories for It Helpdesk Associate jobs in Conroe, TX are:

What cities near Conroe, TX are hiring for It Helpdesk Associate jobs?

Cities near Conroe, TX with the most It Helpdesk Associate job openings:

It Helpdesk Associate jobs near you
Infographic showing various It Helpdesk Associate job openings in Conroe, TX as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $38,224 per year, or $18.4 per hour.

IT Helpdesk Specialist-Hardware

Houston, TX • On-site

Technology Recruiting Solutions,Inc.
See more jobs at Technology Recruiting Solutions,Inc.external

Other

Posted 7 days ago

Job description

IT Support Specialist

Position Type: Contract with potential for Contract-to-Hire
Work Arrangement: Onsite

We are seeking an IT Support Specialist with strong technical aptitude and excellent customer service skills to provide hands-on support in an onsite environment. This is an excellent opportunity for someone who enjoys troubleshooting, working directly with users, and supporting a variety of technology and mobile devices.

The ideal candidate will have a solid general technology background, strong problem-solving skills, and the ability to learn new systems and technologies quickly.

Responsibilities:

  • Provide technical support and troubleshooting for end users.
  • Diagnose and resolve hardware, software, device, and connectivity issues.
  • Support Zebra scanners, handheld devices, mobile printers, and related equipment.
  • Assist users with technical issues in a professional, patient, and customer-focused manner.
  • Troubleshoot issues and escalate more complex problems when appropriate.
  • Install, configure, and support end-user devices and equipment.
  • Document technical issues and resolutions.
  • Learn and support new technologies and systems as needed.
  • Provide hands-on onsite technical support.

Qualifications:

  • Previous IT Support, Help Desk, Desktop Support, Technical Support, or related experience.
  • Strong general technology and troubleshooting skills.
  • Experience with Zebra scanners, handheld devices, and mobile printers strongly preferred.
  • Excellent customer service and communication skills.
  • Ability to communicate effectively with both technical and non-technical users.
  • Quick learner with the ability to adapt to new systems, devices, and technologies.
  • Strong problem-solving skills and attention to detail.
  • Must be willing and able to work onsite.

This is a contract opportunity with the potential to convert to a permanent position.

Apply